UPS
UPS (UPSFM) is a Chennai-based integrated facility management company delivering self-performed industrial, residential, and commercial maintenance services to enterprise customers across South and West India using CMMS, IoT, and a trained in-house workforce.
- Company typePrivate
- Founded2006
- HeadquartersChennai, India
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What UPS does
UPS, operating under the brand UPSFM, is a Chennai-headquartered integrated facility management company founded in 2006 that delivers outsourced maintenance and operations services across three verticals: Industrial/Manufacturing plants, Residential Complexes, and Commercial Buildings. The company serves enterprise customers including Royal Enfield, Ashok Leyland, Larsen & Toubro (L&T), Murugappa Group, Reliance Jio, and Salcomp, providing technical services such as utility O&M, boiler maintenance, machine shop, weld shop, assembly line, and paint shop maintenance, alongside soft services covering housekeeping, security, landscaping, and integrated help desk operations.
The company operates on a self-performance model in which more than 90% of services are delivered by trained in-house employees, supported by a dedicated training cell and skill-matrix approach. Its technology stack comprises a Computerized Maintenance Management System (CMMS), IoT sensors for real-time asset monitoring, data analytics for predictive maintenance, and an integrated help desk platform with SLA tracking. The company cites 2,600+ employees, 85+ managed sites, 5 branch offices (Chennai, Bengaluru, Pune, plus area operations in Hosur, Hyderabad, and Vadodara), and 22+ industry awards.
UPS generates revenue through multi-year managed services contracts and project-based technical services, with pricing customized per facility, scope, and complexity. Its go-to-market is sales-led enterprise field sales targeting large corporates, public bodies, and mid-market housing associations across South and West India, supplemented by an inbound website enquiry channel and content marketing via an active blog and LinkedIn presence. The company remains privately held and founder-controlled, with no disclosed external funding.
UPS firmographics
Firmographics- Name
- UPS
- Legal name
- UPS
- Website
- https://upsfm.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- UPS (UPSFM) is a Chennai-based integrated facility management company delivering self-performed industrial, residential, and commercial maintenance services to enterprise customers across South and West India using CMMS, IoT, and a trained in-house workforce.
- Ownership category
- akta.pro rank
UPS industry classification
Industry- Product category
- Facility Management Services
- akta.pro primary industry
- Backup Power & Critical Power Systems (Generators/UPS) (IMAIABAJ)
Keywords
Where UPS is headquartered
LocationHeadquarters
- HQ city
- Chennai
- HQ country
- India
- HQ region
- Asia
Offices3 records
Markets served
UPS business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Integrated Facility Management Services: Comprehensive facility management services delivered through a self-performed model with trained workforce. Revenue generated from long-term contracts with industrial plants, commercial buildings, and residential complexes. Pricing based on scope of services, facility size, and complexity of operations.
- Technical Services: Specialized technical maintenance services including utility maintenance, production equipment maintenance, paint shop maintenance, weld shop maintenance, and assembly line maintenance. Revenue generated from both AMC contracts and project-based work.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom enterprise pricing based on facility requirements |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
UPS product offering
Product offeringCore offering
UPS (UPSFM) is an Integrated Facility Management company providing outsourced facility services to industrial plants, residential complexes, and commercial buildings across India. Its core offerings span utility operations and maintenance, production equipment maintenance (paint, weld, assembly, and machine shops), boiler O&M, MEP/HVAC, housekeeping, security, landscaping, energy management, and help desk services, delivered predominantly through a self-performed trained workforce under multi-year managed service contracts.
Product overview
UPS (UPSFM) is an Integrated Facility Management Company offering a unified platform of facility management services across three core verticals: Industrial Facility Management, Residential Facility Management, and Commercial Facility Management. The company operates through a self-performance model delivering more than 90% of services with trained in-house workforce. Key sub-products include Boiler O&M Services, Soft Services (cleaning, health & safety), Machine Shop Maintenance, Assembly Line Maintenance, Weld Shop Maintenance, and an Integrated Help Desk feature. Services span utility maintenance, production equipment upkeep, housekeeping, landscaping, pest control, security, and specialized industrial maintenance. The company leverages technology platforms including CMMS (Computerized Maintenance Management Systems) and IoT for asset management and uses a process-driven approach to deliver transparent and efficient facility operations.
Differentiator
Problem solved
Functional benefit
Products and services
- Industrial Facility Management Comprehensive industrial plant maintenance services including utility management, production equipment maintenance, paint shop maintenance, weld shop maintenance, assembly line maintenance, and machine shop maintenance for manufacturing facilities.
- Residential Facility Management Integrated facility services for residential complexes covering operations and maintenance, repairs and retrofit, water management, energy management, fire and safety, help desk, club house management, security services, landscaping, and swimming pool maintenance.
- Commercial Facility Management Outsourcing model for commercial buildings managing corporate workspaces, hotels, hospitals, and other commercial assets with MEP operations, HVAC, DG sets, chillers, housekeeping, security, parking management, waste management, and help desk services.
- Boiler Operations and Maintenance Services Expert boiler O&M services including comprehensive inspections, preventive maintenance, condition monitoring, diagnostic analysis, and 24/7 emergency support for reliable and efficient boiler performance in industrial facilities.
- Soft Services Non-core support services for industrial environments including cleaning services, housekeeping, pest control, landscaping, and health and safety services to maintain operational excellence and workplace satisfaction.
- Machine Shop Maintenance Specialized maintenance for CNC machining lines, gantry systems, and pick-and-place robots including inspections, calibration, repairs, and predictive maintenance services for industrial manufacturing environments.
- Assembly Line Maintenance Expert maintenance services for conveyor systems, skids, and electrical nutrunners to ensure efficiency and reliability of production lines in manufacturing plants.
- Weld Shop Maintenance Comprehensive welding equipment maintenance including weld gun, fixture, actuator, and material handling equipment maintenance for optimal welding operations in manufacturing environments.
- Integrated Help Desk Service Unified complaint tracking platform for facility management that captures, categorizes, assigns, and tracks service requests through to resolution with accountability and SLA monitoring across residential and commercial properties.
Quantifiable outcome
- 90%+ services self-performed with trained workforce on payroll
- +3 more outcomes
Companies that use UPS
Customer profileNamed customers12 records
Segments3 records
Ideal customer profiles3 records
UPS technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
UPS partnerships and signals
Strategic signalScale indicators6 records
Recent moves6 records
Expansion highlights4 records
UPS competitors and assessment
Company assessmentBroad incumbents
- ISS A/S: Global facility services provider operating across multiple Indian cities with cleaning, technical, and support services; overlaps with UPS in industrial, commercial, and residential IFM but at significantly larger scale and geographic reach.
- CBRE Group: Global real estate services firm with a substantial India-based integrated facility management practice serving corporate occupiers, overlapping with UPS's commercial vertical especially in IT parks and large corporates.
- JLL (Jones Lang LaSalle): Global real estate and investment management firm with an integrated facility management practice in India serving commercial real estate occupiers, comparable to UPS in commercial vertical with much larger scale and geographic reach.
- Sodexo: Global leader in food and integrated facility management services with significant India presence, offering broader geographic reach and larger balance sheet than UPS for multinational and pan-India enterprise contracts.
Direct peers
- SIS Limited: India's largest security services company with a growing facility management practice, providing integrated services to enterprises and government bodies that overlap with UPS's commercial and industrial offerings.
- Quess Corp: India's largest integrated facility management and staffing company, directly competing with UPS across industrial, commercial, and residential IFM segments with national coverage and significantly larger scale.
- BVG India: Indian integrated facility management services provider offering housekeeping, security, hard services, and technical maintenance across industrial, commercial, and government segments, comparable in self-performed orientation and customer mix to UPS.
- Updater Services (UDS): Indian integrated facility management company providing housekeeping, technical maintenance, pest control, and staffing to enterprises across India, directly competing for similar industrial and commercial contracts as UPS.
- EFS Facilities Services: India-based integrated facility management company serving IT parks, corporate offices, industrial sites, and residential complexes with soft services, technical maintenance, and security, comparable in scope and self-delivery model to UPS.
- Krystal Integrated Services: Indian integrated facility management company offering housekeeping, security, maintenance, and pest control services to commercial, industrial, and residential customers, with a similar self-delivery focus to UPS.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
UPS social profiles
Digital presenceUPS financial estimates
Financial estimateRevenue estimate
Valuation estimate
UPS leadership team
Management profileNumber of profiles
UPS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
UPS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about UPS
What does UPS do?
UPS (UPSFM) is an Integrated Facility Management company providing outsourced facility services to industrial plants, residential complexes, and commercial buildings across India. Its core offerings span utility operations and maintenance, production equipment maintenance (paint, weld, assembly, and machine shops), boiler O&M, MEP/HVAC, housekeeping, security, landscaping, energy management, and help desk services, delivered predominantly through a self-performed trained workforce under multi-year managed service contracts.
Is UPS a public or private company?
UPS is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was UPS founded?
UPS was founded in 2006. It employs 1,001 to 5,000 people.
Where is UPS based?
UPS is headquartered in Chennai, India, in the Asia region.
How does UPS make money?
Two revenue lines are on record. Integrated Facility Management Services are the primary driver. The others are technical Services.
Who are UPS's main competitors?
Broad incumbents on record are ISS A/S, CBRE Group, JLL (Jones Lang LaSalle) and Sodexo. Direct peers are SIS Limited, Quess Corp, BVG India, Updater Services (UDS), EFS Facilities Services and Krystal Integrated Services.
Does UPS have an API?
No public API is recorded for UPS.
What industry is UPS in?
UPS's product category is Facility Management Services. Its primary akta.pro industry code is IMAIABAJ, Backup Power & Critical Power Systems (Generators/UPS).