Access to Information (a2i)

What Access to Information (a2i) does

Access to Information (a2i), formally the Agency to Innovate (এসপায়ার টু ইনোভেট), is a government program under the Cabinet Division and ICT Division of the Government of Bangladesh, institutionalized through the Agency to Innovate (a2i) Law 2023. It was established to drive digital transformation of public service delivery across Bangladesh. a2i operates a portfolio of citizen-facing and back-office platforms including the National Portal Framework (integrating 35,000+ government websites), the MyGov citizen services portal, the D-Nothi digital document management system, the e-Court judicial platform, the 333 National Helpline, and the ekPay digital payment gateway. It also runs sector-specific platforms in education (Muktopaath, Konnect, Teachers Portal, NISE), data governance (Open Government Data, SDG Tracker, National Dashboard), and inclusive innovation (Disability Innovation Lab, Sathi Network for women entrepreneurs).

The program's core infrastructure is the Digital Centers network, which is expanding to 41,000 physical service delivery points nationwide, staffed by local entrepreneurs providing assisted access to government services for citizens without direct digital connectivity. This hybrid online-plus-assisted model is designed to deliver last-mile service delivery across all 64 districts of Bangladesh. a2i works directly with ministries, divisions, and agencies to digitize internal government workflows and citizen-facing services.

a2i is funded entirely through annual budget allocations from the Government of Bangladesh under the ICT Division; it does not generate commercial revenue and provides all citizen services free of charge. Its strategic positioning as the central innovation arm of government has enabled cross-ministry coordination, standardization of digital services, and partnerships with international organizations including UNESCO Dhaka, UNDP Bangladesh, and the Government of Gambia. International expansion is beginning through e-governance cooperation MoUs, while sector expansion is underway into healthcare (e-Health Card) and municipal services (Gazipur City Corporation partnership).

Name

Access to Information (a2i)

Legal name

এজেন্সি টু ইনোভেট (এটুআই) / Agency to Innovate (a2i)

Website

https://a2i.gov.bd

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

251–500 employees

Short description

Access to Information (a2i) is a Bangladesh government program under the ICT Division that operates national digital service platforms—including MyGov, D-Nothi, e-Court, ekPay, and a 41,000-strong Digital Centers network—to deliver government services to citizens across all 64 districts.

Ownership category

akta.pro rank

Product category

E-Governance Platforms

NAICS

Executive, Legislative, and Other General Government Support (921), Public Administration (92)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Digital Development & ICT4D / GovTech Technical Assistance (BPADAEAL)

Keywords

• Digital government services
• E-governance platforms
• Citizen service portals
• Digital public infrastructure
• Government technology

Headquarters

HQ city

Dhaka

HQ country

Bangladesh

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure

Revenue model

1. Government Budget Allocation: a2i operates as a government program funded through annual budget allocations from the Government of Bangladesh. The program does not generate revenue from citizens; all services are provided free of cost. Operational costs are covered by the ICT Division and partner ministry budgets.

Go-to-market motion2 records

Distribution channels5 records

Marketing channels4 records

Core offering

Access to Information (a2i) is a government agency of Bangladesh under the ICT Division and Cabinet Division that operates a portfolio of national digital government platforms. It delivers citizen-facing services through myGov, D-Nothi, e-Court, 333 National Helpline, EkPay, and a network of Digital Centers, while providing back-office digital infrastructure such as the National Portal Framework for government ministries, divisions, and agencies.

Product overview

Access to Information (a2i) is a government agency under Bangladesh's ICT Division that operates a comprehensive multi-product digital services ecosystem. The core platform consists of citizen-facing service delivery systems including myGov (unified service portal), D-Nothi (digital document management), 333 National Helpline (call center), ekPay (digital payments), and e-Court (judicial services). These are supported by foundational infrastructure products like the National Portal Framework and Report Management System. The portfolio also includes sector-specific initiatives in education (Muktopaath, Konnect, Teachers Portal, NISE), data governance (Open Government Data, National Dashboard, SDG Tracker, Data Governance), disability inclusion (Disability Innovation Lab), and innovation (Innovation Lab, Citizen Innovation). The architecture combines direct citizen service platforms with government efficiency tools and enabling infrastructure for third-party service delivery through Digital Centers.

Differentiator

Problem solved

Functional benefit

Products and services

• D-Nothi (ডি-নথি) Digital document management and official file tracking system for government offices, enabling paperless internal government correspondence across Bangladesh's public administration.
• myGov (মাইগভ) Unified citizen service portal providing access to multiple government services through a single platform with authentication and digital service delivery for citizens of Bangladesh.
• National Portal Framework (ন্যাশনাল পোর্টাল ফ্রেমওয়ার্ক) Standardized framework enabling government agencies to create and manage web portals under a unified government web presence, integrating more than 35,000 government websites.
• e-Court (ই-কোর্ট) Digital court services platform enabling electronic case management, electronic filing, case tracking, virtual hearings, and court proceedings for Bangladesh's judiciary.
• 333 National Helpline (জাতীয় হেল্পলাইন ৩৩৩) National call center providing citizens with access to government information, service referrals, complaint handling, and emergency assistance via phone (24/7).
• ekPay (একপে) National digital payment gateway enabling citizens to pay government fees and service charges online.
• Digital Centers (ডিজিটাল সেন্টার) Physical service delivery points staffed by entrepreneurs providing assisted government and private digital services at the grassroots level, expanding to 41,000 centers nationwide.
• Muktopaath (মুক্তপাঠ) Open learning platform offering online courses and educational content for skills development and formal education for Bangladeshi citizens.
• NISE - National Intelligence for Skills, Education, Employment and Entrepreneurship National platform integrating skills development, education, employment matching, and entrepreneurship support for Bangladeshi citizens.
• Teachers Portal (টিচার্স পোর্টাল) Web portal providing teacher resources, professional development content, and educational materials for educators in Bangladesh.
• Konnect (কানেক্ট) Youth portal providing educational resources, opportunities, and engagement content for young people in Bangladesh.
• Open Government Data (OGD) (ওপেন গভর্নমেন্ট ডেটা) Open data initiative making government datasets publicly accessible to citizens, researchers, and developers.
• SDG Tracker (এসডিজি ট্র্যাকার) National dashboard for monitoring Bangladesh's progress toward Sustainable Development Goals (SDGs).
• National Dashboard (জাতীয় ড্যাশবোর্ড) Centralized data dashboard providing government statistics and KPIs for monitoring public administration performance.
• e-Health Card Upcoming digital health card product to enable citizens to access government health services and records electronically.

Quantifiable outcome

• 35,000+ government websites integrated under National Portal Framework
• +4 more outcomes

Named customers6 records

Segments1 record

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature10 records

Partnerships

Five partnerships are on record, tiered minor and core.

• Gazipur City CorporationminorStrategic or Co-development Partner · 8 February 2026MoU signed for implementing cashless services, collaborating on digital transformation of city services and citizen service delivery.
• GambiaminorStrategic or Co-development Partner · 29 January 2026MoU signed for e-governance development cooperation, sharing Bangladesh's expertise in digital government transformation with Gambia.
• UNESCO DhakacoreStrategic or Co-development PartnerUNESCO Dhaka partners with a2i on digital development initiatives including AI readiness assessment and digital skills development programs. Joint efforts support Bangladesh's digital transformation agenda and international development goals.
• UNDP BangladeshcoreStrategic or Co-development PartnerUNDP collaborates with a2i on various digital governance and innovation initiatives, supporting capacity building and digital ecosystem development in Bangladesh.
• ICT Division, BangladeshcoreStrategic or Co-development PartnerThe ICT Division is the parent ministry for a2i, providing policy direction, funding, and institutional framework for the program's operations and initiatives.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• GovTech Singapore: Government technology agency leading Singapore's whole-of-government digital transformation with platforms like Singpass and MyInfo. Directly comparable to a2i as a national GovTech agency operating citizen-facing digital services and inter-ministry platforms.
• Saudi Digital Government Authority (DGA): Saudi government agency overseeing national digital government strategy and citizen-facing services. Comparable to a2i as a Cabinet-level authority coordinating digital transformation across ministries.
• India Digital India Corporation: Indian government entity implementing the Digital India program, including common service centers and citizen service platforms. Comparable to a2i's Digital Centers network and national portal integration in scale and scope.
• UK Government Digital Service (GDS): UK government unit responsible for digital transformation of public services, including GOV.UK unified portal and identity services. Comparable to a2i's National Portal Framework and MyGov as a central government digital service integrator.
• UAE Government Digital transformation platform (TAMM): UAE government digital platform providing unified citizen services across multiple emirates and federal entities. Comparable to a2i's role in integrating 35,000+ government websites under a unified National Portal.
• e-Estonia: Estonia's digital government initiative offering e-identity, e-tax, e-justice, and unified citizen services. Comparable to a2i's full-stack citizen service platform including MyGov, e-Court, ekPay, and Nothi.
• Kenya eCitizen (Ministry of Information Communications and Technology): Kenya's unified government service portal providing citizens access to 200+ government services. Comparable to a2i's MyGov platform as a developing-country e-governance platform with national reach.
• Rwanda Irembo Gateway: Rwanda's e-government platform providing citizens access to government services online. Comparable to a2i's MyGov and National Portal as a developing-country unified digital government service platform.

Regional players

• Estonian e-Governance Academy (eGA): Estonia-based non-profit that advises developing countries on digital government transformation. Relevant to a2i's international cooperation ambitions (Gambia MoU, UNDP partnership) as a potential external advisory counterpart.

Others

• UNDP Digital: UNDP's digital transformation practice supporting digital government initiatives in developing countries. Already a partner of a2i (per partnership data), it represents a thematic ecosystem peer in international digital development cooperation.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@a2i
• Facebookfacebook.com/a2iBangladesh
• Xx.com/a2i_bd
• LinkedInlinkedin.com/company/a2ibangladesh

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Access to Information (a2i)