Bit Quill Technologies
Improving is a global IT consulting and custom software firm serving large enterprises, including 28 of the Fortune 50, with deep delivery teams across 21 offices in 7 countries and proprietary agentic AI solutions built on Google Vertex AI.
- Company typePrivate
- Founded2011
- HeadquartersVancouver, Canada
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Bit Quill Technologies does
Improving is a global software development and IT consulting firm that delivers custom engineering, AI, and digital transformation services to enterprise clients, including 28 of the Fortune 50. The firm staffs deep, multi-shore delivery teams — for example, a 40+ person team supporting Norwegian Cruise Line Holdings — across a 21-office footprint spanning 7 countries and 3 continents, with an average client partnership of 7.5 years and reported 90+ NPS and 98% client satisfaction.
Its core technology platform is a proprietary AI framework called IOS, built on Google Vertex AI, which Improving uses to design and deploy production agentic AI solutions for enterprise customers. The framework is positioned as a reusable delivery asset rather than a standalone product, and underpins both consulting engagements and AI modernization mandates. Improving pairs this AI capability with traditional custom software, cloud, and data services to compete for large enterprise programs.
Improving operates a professional services, time-and-materials and fixed-bid delivery model, monetizing through consultant billable hours, project-based fees, and multi-year managed service engagements. Its go-to-market is enterprise-direct, leveraging C-suite access cultivated through long-tenured Fortune 50 relationships and co-sell motions with hyperscalers such as Google Cloud. In 2024 the firm executed an acquisition to broaden its capabilities, signaling continued inorganic expansion alongside organic hiring and geographic buildout.
Bit Quill Technologies firmographics
Firmographics- Name
- Bit Quill Technologies
- Legal name
- Improving
- Website
- https://bitquilltech.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Improving is a global IT consulting and custom software firm serving large enterprises, including 28 of the Fortune 50, with deep delivery teams across 21 offices in 7 countries and proprietary agentic AI solutions built on Google Vertex AI.
- Ownership category
- akta.pro rank
Bit Quill Technologies industry classification
Industry- Product category
- Cloud Data Services
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming Services (7371)
- akta.pro primary industry
- Emerging Tech (IoT, Blockchain, AR/VR, Edge) Consulting (BPAHAEAL)
- akta.pro secondary industries
- Cloud-Native Application Development (Containers/Kubernetes/Serverless) (BPAEAFAE), Cloud Data Platforms & Analytics Migration (BPAEACAI), Cloud Managed Services (Operations, Monitoring, Patching) (BPAEACAF), Cloud, DevOps & Infrastructure Staffing (BPACADAD)
Keywords
Where Bit Quill Technologies is headquartered
LocationHeadquarters
- HQ city
- Vancouver
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Bit Quill Technologies business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel
Revenue model
- Professional Services & Consulting: Managed delivery of AI systems, applications, and data platforms from strategy through production. The company owns outcomes rather than just billing hours. Long-term partnerships with average engagement length of 7.5 years.
- Training & Enablement: AI workshops and enablement programs for teams, led by practitioners who do this work daily.
- Global Delivery / Team Augmentation: Vetted engineers across North America, LATAM, and India with 98% client satisfaction. Mid/Lead/Senior composition.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Bit Quill Technologies product offering
Product offeringCore offering
Bit Quill Technologies is a Vancouver-based cloud data services company founded in 2017. The company operates as a private, for-profit business with 11-50 employees, delivering cloud-related data services to its customers.
Product overview
Improving is an enterprise technology consulting firm offering a portfolio of professional services rather than a packaged software product. The core offerings include AI-Enabled Development & Modernization, DevOps & Platform Engineering, Enterprise Integration & APIs, and Application Production Support. These services are delivered through three engagement models: training (AI workshops and enablement), build (managed delivery from strategy through production), and scale (team augmentation with vetted engineers globally). Supporting programs include Improving Talks (200+ free weekly webinars), CodeLaunch (equity-free startup accelerator), and User Groups across 21 offices in 7 countries. The Intelligence Operating System (IOS) is their proprietary 8-stage AI maturity framework.
Differentiator
Problem solved
Functional benefit
Brands
- Improving Talks: Weekly webinar series featuring practitioner-led technical sessions on AI, data, engineering, and related topics.
- CodeLaunch
- Intelligence Operating System (IOS)
Quantifiable outcome
- NPS 90+ among highest in modern enterprise technology services
- +5 more outcomes
Companies that use Bit Quill Technologies
Customer profileNamed customers8 records
Segments1 record
Bit Quill Technologies technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature3 records
Bit Quill Technologies partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Microsoft AzurecoreMicrosoft Azure provides cloud infrastructure and services for scalable, service-oriented platforms. Improving has built modern reservation platforms capable of handling enterprise-scale operations without downtime, including a 40+ person team serving 2M+ passengers for Norwegian Cruise Line Holdings.
- Google CloudcoreGoogle Vertex AI and Healthcare API provide semantic search and summarization capabilities for healthcare applications. Improving has implemented AI-powered records search that transformed clinician patient record retrieval and improved decision-making at point of care in Canada.
- ConfluentcoreConfluent Kafka provides real-time data streaming infrastructure enabling automated, reliable deployment. Improving used this to help McKesson meet DSCSA regulatory deadlines without manual intervention, achieving 91% faster deployment.
Scale indicators13 records
Recent moves4 records
Expansion highlights5 records
Bit Quill Technologies competitors and assessment
Company assessmentDirect peers
- Thoughtworks: Thoughtworks is a technology-focused consulting and engineering firm delivering custom software, cloud, and data modernization to enterprise clients. Comparable in technology-first culture, engineering-led delivery, and enterprise modernization focus.
- Rackspace Technology: Rackspace Technology provides multi-cloud managed services, application modernization, and data platform services to enterprises. Comparable in cloud managed services, application modernization, and enterprise cloud migration offerings.
- Slalom: Slalom is a close comparable: a privately held, mid-sized enterprise consulting firm focused on technology, AI, and cloud modernization for Fortune 500 clients with a relationship-led GTM. Highly comparable in client segment, delivery model, and AI advisory positioning.
- Globant: Globant is a global IT services and digital transformation firm with nearshore/onshore delivery and AI/cloud practices serving large enterprises. Comparable in global delivery model (LATAM-heavy), AI/cloud service mix, and enterprise customer segment.
- Insight Global: Insight Global is a large IT staffing and managed services provider with significant team augmentation and enterprise consulting practices. Comparable in team augmentation services, enterprise customer focus, and global delivery footprint.
Broad incumbents
- Accenture: Accenture is the largest global IT and consulting services firm with broad AI, cloud, and data practices serving the Fortune 500. Operates in the same enterprise services space as Improving but at vastly larger scale.
- Cognizant: Cognizant is a major global IT services and consulting firm with strong enterprise modernization, cloud, and AI offerings for large enterprises. Comparable in enterprise modernization and cloud services, with much larger global delivery.
- Deloitte (Consulting / Digital): Deloitte's consulting practice offers enterprise technology, AI, and cloud transformation services to large global enterprises. Overlaps directly with Improving's enterprise AI and modernization offerings as part of a much broader portfolio.
Emerging players
- Pythian: Pythian is a specialized data, analytics, and cloud managed services firm focused on Google Cloud, AWS, and enterprise data platforms. Comparable in cloud data platform migration/managed services overlap with Improving's data practice.
Others
- Confluent (partner-side comparison): Confluent is a strategic technology partner (not a direct competitor) providing Kafka-based real-time data streaming used by Improving in client deployments like McKesson. Relevant as an ecosystem/technology peer that defines part of Improving's delivery stack.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Bit Quill Technologies social profiles
Digital presenceBit Quill Technologies financial estimates
Financial estimateRevenue estimate
Valuation estimate
Bit Quill Technologies leadership team
Management profileNumber of profiles
Profiles1 record
Bit Quill Technologies subsidiaries and ownership
Company hierarchySubsidiaries1 record
Bit Quill Technologies funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Bit Quill Technologies M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Bit Quill Technologies
What does Bit Quill Technologies do?
Bit Quill Technologies is a Vancouver-based cloud data services company founded in 2017. The company operates as a private, for-profit business with 11-50 employees, delivering cloud-related data services to its customers.
Is Bit Quill Technologies a public or private company?
Bit Quill Technologies is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Bit Quill Technologies founded?
Bit Quill Technologies was founded in 2011. It employs 11 to 50 people.
Where is Bit Quill Technologies based?
Bit Quill Technologies is headquartered in Vancouver, Canada, in the North America region.
How does Bit Quill Technologies make money?
Three revenue lines are on record. Professional Services & Consulting is the primary driver. The others are training & Enablement and global Delivery / Team Augmentation.
Who are Bit Quill Technologies's main competitors?
Direct peers on record are Thoughtworks, Rackspace Technology, Slalom, Globant and Insight Global. Broad incumbents are Accenture, Cognizant and Deloitte (Consulting / Digital). Pythian is listed as an emerging player. Confluent (partner-side comparison) is listed as an others.
Does Bit Quill Technologies have an API?
No public API is recorded for Bit Quill Technologies.
What industry is Bit Quill Technologies in?
Bit Quill Technologies's product category is Cloud Data Services. Its primary akta.pro industry code is BPAHAEAL, Emerging Tech (IoT, Blockchain, AR/VR, Edge) Consulting, with a secondary code of BPAEAFAE, Cloud-Native Application Development (Containers/Kubernetes/Serverless). Its NAICS code is 54151 and its SIC code is 7371.