Global Servicing Activities
- Company typePrivate
- Founded2015
- HeadquartersPort Louis, Mauritius
- Headcount51–100
- GTM typeB2B
- OfferingServices
Global Servicing Activities firmographics
Firmographics- Name
- Global Servicing Activities
- Legal name
- Global Servicing Activities Ltd
- Website
- https://gs-activities.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
Where Global Servicing Activities is headquartered
LocationHeadquarters
- HQ city
- Port Louis
- HQ country
- Mauritius
- HQ region
- Africa
Offices1 record
Markets served
Global Servicing Activities business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Others
Revenue model
- Back-office services to Crédit Agricole Group: GSA operates as a wholly-owned subsidiary providing specialized back-office services exclusively to Crédit Agricole Leasing & Factoring and wider Crédit Agricole group companies. Services include amicable debt collection, customer accounting, and factoring/leasing operations support.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels7 records
Global Servicing Activities product offering
Product offeringCore offering
Global Servicing Activities Ltd (GSA) is a Mauritius-based Business Process Outsourcing subsidiary that delivers back-office financial services exclusively to Crédit Agricole Leasing & Factoring and other Crédit Agricole Group entities. Its core offering comprises amicable B2B debt collection, customer accounting and cash reconciliation, factoring operations (including international factoring), leasing and insurance file processing, and first-level customer service. Operations are delivered in five languages (French, English, Italian, Spanish, German) by a workforce of more than 160 employees based in Mauritius.
Product overview
Global Servicing Activities Ltd (GSA) is a Mauritius-based Business Process Outsourcing (BPO) subsidiary of Crédit Agricole Leasing & Factoring, providing specialized back-office financial services. The company operates a single integrated service model centered on debt collection, credit control, accounts receivable accounting, and first-level customer service for factoring and leasing operations. Supporting these core services are internal IT security management, project coordination, and operational management functions. GSA's workforce of over 160 employees across Mauritius handles amicable debt collection, cash reconciliation, credit control, and customer service in five languages exclusively for the Crédit Agricole group.
Differentiator
Problem solved
Functional benefit
Products and services
- Amicable Debt Collection (Recouvrement amiable) B2B amicable debt collection services for factoring and leasing clients in France and internationally, including telephone follow-ups, payment refusal detection, and related administrative tasks.
- Customer Accounting / Accounts Receivables (Comptabilité clients) Customer accounting and bookkeeping services including cash management, invoice reconciliation, dispute resolution, and accounts receivable administration for factoring and leasing portfolios.
- First-Level Customer Service (Service Clientèle de premiers niveaux) First-level customer service operations handling client inquiries, documentation requests, and account-related support for factoring and leasing clients.
- Leasing & Insurance File Processing (Traitements des dossiers de leasing et d'assurances) Processing of leasing and insurance dossiers within the factoring and leasing operations for Crédit Agricole Leasing & Factoring.
- Factoring Operations (Affacturage) Comprehensive factoring operations including buyer portfolio management, complex buyer handling, and international factoring services.
Quantifiable outcome
- 10 years of sustained growth since founding in 2015
- +1 more outcomes
Companies that use Global Servicing Activities
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles1 record
Global Servicing Activities technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Global Servicing Activities partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Crédit Agricole Leasing & FactoringcoreGSA is a 100% owned subsidiary of Crédit Agricole Leasing & Factoring, the French entity of Crédit Agricole Group. GSA serves as a back-office service center providing amicable debt collection, customer accounting, and factoring/leasing operations support exclusively for the group.
- Myjob.muminorMauritius-based job board platform used by GSA for recruitment and job postings.
- CareerHubminorMauritius-based career platform used by GSA for recruitment advertising and employer branding.
- Local NGO (Mauritius)minorGSA partnered with a local NGO in Mauritius in December 2024 for CSR activities focused on supporting vulnerable children through creative workshops and educational support (backpacks for schooling).
Scale indicators4 records
Recent moves5 records
Expansion highlights4 records
Global Servicing Activities competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Customer concentration
Global Servicing Activities social profiles
Digital presenceGlobal Servicing Activities compliance and trust
Trust signalCompliance5 records
Global Servicing Activities financial estimates
Financial estimateRevenue estimate
Valuation estimate
Global Servicing Activities leadership team
Management profileNumber of profiles
Profiles6 records
Global Servicing Activities funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Global Servicing Activities M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Global Servicing Activities
What does Global Servicing Activities do?
Global Servicing Activities Ltd (GSA) is a Mauritius-based Business Process Outsourcing subsidiary that delivers back-office financial services exclusively to Crédit Agricole Leasing & Factoring and other Crédit Agricole Group entities. Its core offering comprises amicable B2B debt collection, customer accounting and cash reconciliation, factoring operations (including international factoring), leasing and insurance file processing, and first-level customer service. Operations are delivered in five languages (French, English, Italian, Spanish, German) by a workforce of more than 160 employees based in Mauritius.
Is Global Servicing Activities a public or private company?
Global Servicing Activities is a private company. It is classified as corporate owned and is currently operating.
When was Global Servicing Activities founded?
Global Servicing Activities was founded in 2015. It employs 51 to 100 people.
Where is Global Servicing Activities based?
Global Servicing Activities is headquartered in Port Louis, Mauritius, in the Africa region.
How does Global Servicing Activities make money?
One revenue line is on record: back-office services to Crédit Agricole Group.
Does Global Servicing Activities have an API?
No public API is recorded for Global Servicing Activities.