What Swap Support does

Swap Support is a Dutch managed services provider, founded in 2010 and headquartered in The Hague, with an additional delivery office in Santander, Spain. The firm specializes in the development, support, hosting, and lifecycle management of EPM/CPM (Enterprise/Corporate Performance Management), BI (Business Intelligence), and ESG reporting applications for enterprise customers across Europe. Its technical scope spans at least nine platforms — CCH Tagetik, OneStream, Oracle EPM/Hyperion, SAP EPM, Microsoft Power BI, NetSuite Planning and Budgeting, Anaplan, Board, and Tableau — delivered through customer-specific, locally embedded teams that combine development and operational support functions.

The company organizes its offering into three pillars: Development (DevOps, Release Management, Set up & Integraties), Management (Acuut/Acute Support, Preventief/Preventive Support, Hosting), and Strategy (Lifecycle Management). Core managed service products are branded EPM Beheer, BI Beheer, and ESG Rapportage Beheer, supplemented by Application Development and Operational Management modules, including 15-hours-per-day, 7-days-per-week expert support. Swap Support markets itself as one of the largest EPM/CPM, BI and ESG servicedesks in Europe, and uses content marketing (whitepapers, articles, case studies), webinars, and its own Future Foundry conference to build thought leadership.

Revenue is generated through managed services and professional services contracts priced on a flexible, pay-for-what-you-need basis, with customers scaling capacity up or down. The go-to-market motion is consultative enterprise field sales targeting enterprise finance and IT departments; distribution is direct via account teams embedded in client organizations. Named customers include ASML, Danone, JDE, Nyrstar, Jiffy Group, Action, Boskalis, Arcadis, and HES International, spanning semiconductor, food & beverage, mining, logistics, retail, marine, consulting, and rental/leasing verticals. The company is privately held under Dutch BV structure (Swap Support B.V.) with no disclosed external investors, acquisitions, or parent-company relationships.

Name

Swap Support

Legal name

Swap Support

Website

https://swapsupport.nl

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Swap Support is a Dutch managed services firm providing development, support, hosting, and strategic advisory for EPM/CPM, BI, and ESG applications, serving enterprise finance and IT departments across Europe via vendor-neutral expertise across nine enterprise platforms.

Ownership category

akta.pro rank

Product category

Enterprise Performance Management Services

NAICS

Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)

akta.pro primary industry

Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO)

Keywords

• EPM managed services
• BI application support
• ESG reporting services
• Enterprise performance management
• Financial application hosting

Headquarters

HQ city

Den Haag

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed Services & Support: Ongoing operational management of EPM/CPM, BI and ESG applications with flexible team scaling. Customers pay for support as needed, scaling capacity up or down based on requirements. The model emphasizes cost efficiency through pay-for-what-you-need pricing.
2. Application Development & DevOps: Custom development services delivered through customer-specific DevOps teams. Includes setup, integrations, and continuous application improvement.
3. Strategic Advisory & Lifecycle Management: Long-term strategic partnership providing guidance on application lifecycle, optimization, and organizational change management.
4. Hosting Services: Infrastructure hosting for EPM applications, providing managed hosting environments for Oracle HFM and other supported platforms.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Swap Support provides managed services, application development, hosting, and strategic advisory for EPM/CPM (Enterprise Performance Management/Corporate Performance Management), BI (Business Intelligence), and ESG reporting applications. The company delivers customer-specific local teams that act as a scalable extension of client staff, covering setup, integrations, DevOps, operational management, preventive and acute support, and lifecycle guidance. They support multiple platforms including CCH Tagetik, OneStream, Oracle EPM/Hyperion, SAP EPM, Microsoft Power BI, NetSuite Planning and Budgeting, Anaplan, Board, and Tableau.

Product overview

Swap Support is a managed services provider offering scalable development, support, and strategy for EPM (Enterprise Performance Management), ESG (Environmental, Social, and Governance), and BI (Business Intelligence) applications. The company provides a comprehensive suite of services organized into three main categories: Development (including DevOps, Release Management, and Set up & Integrations), Management (covering Acute/Emergency, Preventive, and Hosting), and Strategy (Lifecycle Management). Their core service offerings include EPM Beheer, BI Beheer, and ESG Rapportage Beheer, supplemented by Application Development and Operational Management modules. They specialize in supporting enterprise platforms including CCH Tagetik, Microsoft Power BI, NetSuite Planning and Budgeting, OneStream, Oracle EPM, SAP EPM, Anaplan, Board, and Tableau. The company positions itself as a scalable extension of client teams, providing flexible expertise from setup through ongoing operations.

Differentiator

Problem solved

Functional benefit

Products and services

• EPM Beheer (EPM Management) Managed services for Enterprise Performance Management applications, covering setup, development, operational management, and technical administration for enterprise finance teams.
• BI Beheer (BI Management) Managed services for Business Intelligence applications, providing ongoing support, optimization, and technical management for enterprise customers.
• ESG Rapportage Beheer (ESG Reporting Management) Managed services for ESG (Environmental, Social, and Governance) reporting applications and processes, supporting sustainability reporting for enterprises.
• Applicatieontwikkeling (Application Development) Customer-specific DevOps teams delivering flexible expertise for application development and continuous delivery of EPM, BI, and ESG applications.
• Operationeel Beheer (Operational Management) Operational management support providing expert availability 15 hours per day, 7 days per week for ongoing operational needs of EPM, BI, and ESG applications.
• Lifecycle Management / Strategisch Advies Strategic advisory partnership providing guidance throughout the application lifecycle, ensuring long-term success and optimization of EPM, BI, and ESG investments.
• Hosting Managed infrastructure hosting services for EPM, BI, and ESG applications, including hosted Oracle HFM environments.

Named customers9 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• DXC Technology: Global IT services company with broad EPM/analytics/managed services capabilities. A broad incumbent comparable in offering enterprise application managed services, but at vastly larger scale and across a much wider portfolio than Swap Support's EPM/CPM/BI/ESG focus.
• Accenture: Global professional services firm with large EPM, finance transformation, and ESG reporting practices. Broad incumbent competitor for enterprise finance application managed services engagements.
• BearingPoint: European-origin consulting firm with a strong EPM/CPM and finance transformation practice headquartered in Amsterdam. Direct European regional overlap with Swap Support, serving similar enterprise finance and BI application needs.
• Capgemini: Global consulting and IT services firm with significant EPM/BI/digital transformation practices, including finance transformation services. A broad incumbent that competes for the same enterprise application managed services work as Swap Support.

Direct peers

• Slalom: US-headquartered consulting firm with a strong EPM/BI/analytics practice and managed services offerings. Directly comparable in combining platform-agnostic advisory with operational support across enterprise performance management technologies.
• MNP: Canadian accounting and consulting firm with a dedicated OneStream and EPM/CPM practice. Comparable to Swap Support's specialization in modern enterprise performance management platforms and finance transformation services.
• Linium: Enterprise application consulting firm focused on Oracle EPM, SAP, and Workday. Comparable to Swap Support's multi-vendor EPM consulting plus managed services model for enterprise finance applications.
• VerticalServe: Oracle EPM/Hyperion managed services and consulting firm with offshore delivery. Comparable niche focus on EPM application support, hosting, and ongoing managed services similar to Swap Support's EPM Beheer offering.
• KPI Partners: Specialized Oracle EPM/Hyperion and BI managed services provider. Comparable to Swap Support's vendor-specific expertise, application lifecycle management, and hosting offerings for enterprise performance management platforms.

Others

• OneStream Software: Enterprise CPM platform vendor that Swap Support supports and partners with. Comparable as a platform ecosystem player; relevant peer as Swap Support's growth depends partly on the health and partner-program depth of platform vendors like OneStream.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/swap-support-b-v-
• Facebookfacebook.com/swapsupport

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Swap Support