Pyme Support

What Pyme Support does

Pyme Support is a privately held Argentine IT services company founded in 1990 and headquartered at Marcelo T. de Alvear 1381 in Ciudad Autónoma de Buenos Aires. The company provides technology services to small and medium enterprises (pymes) in Argentina, including remote and on-site technical support, turnkey network infrastructure deployment, structured cabling, cybersecurity (firewalls, internet security, endpoint antivirus), operating system management, Microsoft 365 implementation, and rural STARLINK satellite and WiFi installations. Its core technology stack is built around Microsoft 365 productivity tools, Starlink satellite connectivity, and standard firewall/endpoint security solutions, with no proprietary software platform disclosed.

The business operates on a professional services and managed services revenue model, delivering both one-time infrastructure projects (network buildouts, structured cabling) and recurring support engagements. Go-to-market is direct sales-led, with the corporate website as the primary digital presence and phone/email as the lead capture mechanism. Customer acquisition relies on direct relationships and the company's 35-year operating history rather than formal marketing channels. The company has no disclosed parent company, institutional investors, external funding, partnerships, awards, certifications, or patents.

The organization is small (1-10 employees), independently owned, and has operated continuously in the Argentine market for over three decades without documented expansion outside Buenos Aires or into adjacent verticals. The offering is a traditional managed IT services portfolio with no software product platform, no API surface, no AI capabilities, and no named reference customers in the source material.

Name

Pyme Support

Legal name

Pyme Support

Website

https://pyme.support

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

1–10 employees

Short description

Pyme Support is a Buenos Aires-based, privately held IT services provider founded in 1990, offering remote and on-site technical support, network infrastructure, cybersecurity, Microsoft 365 deployment, and rural STARLINK connectivity to small and medium enterprises across Argentina.

Ownership category

akta.pro rank

Headquarters

HQ city

Tandil

HQ country

Argentina

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. IT Support Services: Ongoing technical support including remote and on-site assistance, network management, and system maintenance for business clients.
2. Network Infrastructure Services: Turnkey network setup, structured cabling installations, and network infrastructure deployment for commercial environments.
3. Cybersecurity Services: Firewall implementation, internet security, and endpoint antivirus protection services for business networks.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Pyme Support provides managed IT services to small and medium-sized businesses in Argentina, including remote and on-site technical support, turnkey network design and installation, cybersecurity implementation (firewalls, internet security, and endpoint antivirus), operating system administration, Microsoft 365 deployment, rural Starlink satellite and WiFi connectivity installations, and structured network cabling. Services are delivered as individually scoped engagements under a direct, sales-led professional services model with no publicly disclosed pricing.

Product overview

Pyme Support is an IT services company offering a portfolio of managed services for businesses in Argentina. The company provides remote and on-site technical support, turnkey network assembly, computer security (including firewalls, internet security, antivirus, and endpoint protection), operating system management, Microsoft 365 implementations, rural STARLINK and WiFi installations, and structured cabling services. The offerings represent a unified suite of IT support and infrastructure services rather than a software product platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Remote and On-Site Technical Support (Soporte remoto y on-site) Remote and on-site technical support service providing troubleshooting, maintenance, and IT assistance for business infrastructure, delivered directly to small and medium-sized business clients throughout Argentina.
• Turnkey Network Assembly (Armado de redes llave en mano) End-to-end network infrastructure service covering design, installation, and configuration of complete business networks for commercial environments in Argentina.
• Cybersecurity Services (Seguridad informática) Comprehensive computer security service for businesses that includes firewall implementation, internet security, antivirus deployment, and endpoint protection to safeguard networks, devices, and data against external and internal threats.
• Operating System Administration (Sistemas operativos) Installation, configuration, and ongoing management of operating systems within business environments.
• Microsoft 365 Implementation (Implementaciones de Microsoft 365) Deployment and configuration of Microsoft 365 productivity and collaboration tools for business clients.
• Rural Starlink and WiFi Installation (Instalaciones rurales de STARLINK y WiFi) Installation of Starlink satellite internet and WiFi infrastructure at remote or rural business locations across Argentina to address connectivity gaps.
• Structured Cabling (Cableados estructurados)

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves3 records

Expansion highlights2 records

Direct peers

• Itera: Argentina- and Norway-headquartered IT services and software company serving mid-market and enterprise clients in LATAM and Europe. Comparable Argentine-origin managed-services and infrastructure delivery profile.
• Logicalis Latin America: Regional arm of Logicalis, a global IT solutions and managed-services integrator with strong presence in Brazil and Argentina. Direct competitor in network infrastructure, cybersecurity, and cloud productivity services for LATAM enterprises.
• Hexacta: Argentine software and IT services company providing custom development, managed services, and infrastructure to local and regional clients. Same Argentina-based service-provider profile as Pyme Support with comparable SME/mid-market target.
• Datco: Argentine IT infrastructure, networking, and managed-services provider with deep roots in the local market. Overlaps directly with Pyme Support's turnkey network, structured cabling, and cybersecurity service lines.
• Baufest: Argentina-based IT services and custom software firm serving enterprise and mid-market clients across LATAM. Most comparable as a domestically-rooted Argentine IT services provider with a comparable service-portfolio mix of managed services, infrastructure, and software.
• Stefanini: Brazilian-headquartered global IT services and consulting firm with significant Argentine operations. Competes for the same SME/mid-market IT services, infrastructure, and cybersecurity engagements across the region.

Broad incumbents

• Accenture: Global professional services firm with substantial Argentine operations covering IT managed services, cloud, and cybersecurity. Overlaps with Pyme Support's portfolio but serves primarily large enterprise and global accounts.
• Globant: Globally scaled Argentine-born digital and IT services firm (NYSE: GLOB). Shared Argentine origin and SME/mid-market serviced base, but operates at vastly greater scale with enterprise-grade software engineering rather than localized field services.
• NTT Data: Global IT services and consulting arm of NTT with operations across LATAM including Argentina. Provides managed infrastructure, networking, and cybersecurity at scale, encompassing Pyme Support's service mix as part of a much wider portfolio.

Regional players

• TIVIT: Brazilian end-to-end IT services and digital business provider with managed infrastructure, cloud, and cybersecurity offerings. Comparable managed-IT services portfolio for SME/mid-market in LATAM, though primarily Brazil-domiciled.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat2 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pyme Support