PROMATE Japan

What PROMATE Japan does

PROMATE Inc. (PROMATE.株式会社) is a private Japanese IT services company founded in September 2002 and headquartered in Osaka at 大阪市北区梅田2-5-6 桜橋八千代ビル5階. The company is led by Representative Director Nishida Shoichi (西田 昭一) and operates with approximately 90 personnel including contract and outsourced workers. Its registered capital is 10.5 million yen, indicating a small, bootstrapped entity with no disclosed external funding.

PROMATE operates three core service lines. The first, IT Outsourcing Service, delivers system consulting, software development, long-term operations support, network system construction, maintenance, and help-desk support to SI companies, IT vendors, and consulting firms across industries. The second, PC/Tablet Deployment Service, provides spot-based hardware setup and on-site installation for servers, PCs, tablets, and printers at offices, government agencies, and schools, including software installation, configuration verification, and network construction. The third, SES (System Engineering Service), staffs freelance IT engineers (SE/PG development roles and infrastructure roles covering servers, networks, and databases) into client-side projects on an on-site basis. A fourth unit, the CS Solutions Division, was added in 2008 via acquisition of LSB Corporation's business rights and supports client-side PC system contract work.

The business model is B2B professional services and managed services, monetized through project-based engagements and engineer-staffing arrangements. The company holds ISO/IEC 27001:2022 (JIS Q 27001:2023) certification (registration ISA IS 0073, first issued June 16, 2014) covering its SES business and personnel management, along with General Labor Dispatching and Fee-Based Employment Placement permits. Customers are categorized primarily as SI companies, domestic and overseas IT vendors, and enterprise IT departments, with a secondary segment in government and education. Geographically, the company once operated branches in Tokyo (opened 2007), Kobe, and Fukuoka, but consolidated all operations back to its Osaka headquarters in 2011 and now operates as a domestic-only Japanese IT services provider with a current footprint centered on the Kansai region and select Kanto-region project work.

Name

PROMATE Japan

Legal name

PROMATE.株式会社

Website

https://pro-mate.co.jp

Company type

Private

Founded year

2002

Operating status

Operating

Short description

PROMATE Japan is a private Osaka-based IT services firm founded in 2002 that provides SES engineer staffing, IT outsourcing, and PC/tablet hardware deployment services primarily to SI companies, IT vendors, and enterprise and government clients across Japan.

Ownership category

akta.pro rank

Product category

IT Staffing and Outsourcing Services

NAICS

Computer Systems Design and Related Services (5415), Custom Computer Programming Services (541511), Computer Facilities Management Services (541513)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Help Supply Services (7363)

akta.pro primary industry

Service Desk & ITSM Outsourcing (BPAEAMAF)

akta.pro secondary industries

IT Service Desk & End-User Support (L1/L2) (BPAAACAA), IT Managed Services for Campus Operations (Service Desk, Endpoint, Network Ops) (EDAEALAE)

Keywords

• IT outsourcing services
• SES engineer staffing
• PC deployment services
• System development support
• IT field services

Headquarters

HQ city

Osaka

HQ country

Japan

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. SES Service (System Engineering Service): Provides IT engineers who are stationed at client sites to provide system development, operation support, and PC-related support services. Engineers work as project members on development and operations projects.
2. IT Outsourcing Service: Provides technology outsourcing solutions from system consulting to long-term operations across various industries and fields. Includes software development efficiency, quality control, application upgrades, and ongoing operations support.
3. PC/Tablet Deployment Service: Spot-based service for office, government, and school servers, computers, tablets, printers setup including installation, software installation, and operation verification. Also includes network construction based on requirements.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

PROMATE Japan provides IT outsourcing solutions, PC/tablet deployment and kitting services, and SES (System Engineering Service) staffing to enterprise clients. The company dispatches IT engineers (development and infrastructure) to client projects, and offers end-to-end technology support from system consulting through long-term operations. Primary clients are SI companies, domestic and overseas IT vendors, and consulting firms, with additional deployment work for government and educational institutions.

Product overview

PROMATE Japan operates as an IT services company offering three core service lines: (1) IT Outsourcing Service for system consulting, development, and operations, (2) PC/Tablet Deployment Service for hardware setup and field support, and (3) SES Service providing on-site technical personnel to IT companies. These services work together to support SI companies and enterprises with their IT project needs, from system development to staffing solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Outsourcing Service (ITアウトソーシングサービス)
• PC/Tablet Deployment Service (PC・タブレット端末の導入・展開サービス) Provides spot-based deployment of servers, PCs, tablets, and printers for offices, government, and schools, including installation, software installation, configuration, and operational verification. Also offers field services such as on-site maintenance and PC instruction.
• SES Service (SESサービス) Staffing service providing engineers who work on-site at client companies, covering system operation support, PC-related troubleshooting, and project participation in development and operations. Includes development engineers (SE/PG) and infrastructure engineers (servers, networks, databases).

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves9 records

Expansion highlights4 records

Direct peers

• TechnoPro Holdings: Largest Japanese engineering services group offering engineer outsourcing, IT staffing, and R&D support. Closest large-scale analog to PROMATE's SES and IT outsourcing services with similar end-customers (SI firms, manufacturers, enterprises).
• Meitec Corporation: Japan's largest dedicated engineer dispatch (haken) and outsourcing firm, placing engineers at manufacturers and IT firms. Directly comparable to PROMATE's SES and IT outsourcing model, but at vastly greater scale.
• Altius Link: Japanese IT outsourcing and BPO firm providing IT help desk, device deployment, and operations support. Direct overlap with PROMATE's PC deployment and IT outsourcing/service desk offerings.
• UT Group Co., Ltd. Japanese staffing and outsourcing group providing engineer dispatch, manufacturing outsourcing, and IT services. Comparable to PROMATE in combining engineer staffing with broader IT/technical support offerings.
• Future Corporation: Japanese IT consulting and engineering services firm offering system development, IT outsourcing, and independent engineer dispatch. Comparable to PROMATE in addressing enterprise IT staffing and outsourcing needs.
• Computer Engineering & Consulting (CEC): Japanese IT services firm providing system development, outsourcing, and engineer staffing to enterprise and SI clients. Closely comparable mid-tier peer for PROMATE in terms of services, scale, and customer mix.
• VSN Inc. Japanese IT engineer dispatch and outsourcing firm specializing in software, infrastructure, and electronics engineering talent placement. Highly comparable to PROMATE's SES business with overlapping SI and enterprise clients.

Broad incumbents

• Recruit Holdings Co., Ltd. Major Japanese staffing and HR services conglomerate (including Recruit Staffing and Indeed). Adjacent competitor to PROMATE's SES and employment placement businesses, operating across many verticals at far larger scale.
• Persol Holdings Co., Ltd. One of Japan's largest HR services groups offering IT engineer staffing, BPO, and IT outsourcing at much larger scale. Competes with PROMATE for the same SI/vendor clients and freelance engineers, but across a far broader portfolio.

Regional players

• Nihon Information Create Co., Ltd. (NIC): Kansai-headquartered Japanese IT services firm providing system development, infrastructure, and IT outsourcing. Geographic peer to PROMATE with overlapping Kansai enterprise and SI customer base.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PROMATE Japan