Aigues Sabadell

What Aigues Sabadell does

Aigües Sabadell is the regulated municipal water-and-environment utility serving the city of Sabadell in the Barcelona metropolitan area of Catalonia, Spain. Operating under the legal entity Companyia d'Aigües de Sabadell, S.A. and owned by the Veolia / AGBAR group, the company manages the full urban water cycle for the municipality, encompassing water capture, potabilization, distribution, wastewater collection and treatment (depuración), and water reuse (reutilización). It serves residential, commercial, public-facility, and vulnerable-customer segments under a municipal concession, with the Ajuntament de Sabadell acting as both regulator and institutional customer. Customer reach is delivered through a mix of digital self-service, 24/7 phone-based customer service, in-person offices, WhatsApp, and SMS alerts, but the underlying value chain is fully direct with no third-party distribution intermediaries.

The company's product portfolio is anchored by a unified digital service platform: the public Portal del Agua dashboard and the customer-facing Oficina Virtual enable online contract lifecycle management (new connections, transfers, disconnections), bill payment, digital invoicing, self-service meter-reading submission, real-time incident monitoring, and enrolment in the 12 Gotas fixed monthly quota plan. Operational infrastructure services include hydraulic-network auditing, Telelectura remote meter reading, real-time incident monitoring and SMS alerts, water-quality control testing, and municipal fountain maintenance. Beyond utility services, the company operates long-running social and educational programmes, notably the 34-year-old EDUCASSA environmental-education initiative reaching over 5,500 Sabadell students annually, the Biotop circular-economy project supporting climate-neutrality objectives, the Jóvenes Talentos scholarship programme for STEAM students, and a Social Fund plus tariff bonifications for vulnerable customers.

Aigües Sabadell operates a recurring-revenue model anchored by regulated municipal tariffs, combining consumption-based variable billing with fixed service charges. The Social Fund, social tariffs, and the 12 Gotas fixed plan address affordability and billing predictability for residential customers, while the company also administers municipal taxes and fees such as the water canon on behalf of the local government. All operations are confined to Sabadell, with no external geographic expansion disclosed, and the company's positioning emphasises sustainability (a publicly stated climate-neutrality target for the water cycle) and community engagement rather than commercial scale.

Name

Aigues Sabadell

Legal name

COMPANYIA D'AIGÜES DE SABADELL, S.A.

Website

https://aiguessabadell.cat

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Aigües Sabadell is the regulated municipal water utility serving Sabadell, Barcelona, providing potable water supply, wastewater treatment, and reuse services to residential and commercial customers while managing the complete urban water cycle under the Veolia/AGBAR group.

Ownership category

akta.pro rank

Product category

Municipal Water Utility Services

NAICS

Water Supply and Irrigation Systems (221310), Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (22132)

SIC

Water Supply (4941)

akta.pro primary industry

Onsite/Decentralized Reuse Utilities (District/Building‑Scale Reuse as a Service) (EUANAGAH)

Keywords

• Municipal water utility
• Wastewater treatment services
• Potable water supply
• Sewerage services
• Water reuse services

Headquarters

HQ city

Sabadell

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Supply Chain, Technology or R&D

Revenue model

1. Water Supply Services: Core revenue from potable water distribution and supply to residential, commercial, and industrial customers in Sabadell. Revenue is generated through consumption-based tariffs plus fixed service charges.
2. Sewerage and Wastewater Services: Collection and treatment of wastewater through municipal sewerage infrastructure.
3. Water Reuse Services: Treatment and distribution of regenerated water for appropriate uses, supporting circular economy objectives.
4. Municipal Services Administration: Collection of municipal taxes and fees (such as water canon) on behalf of local government, administered through customer invoices.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Aigües Sabadell manages the complete urban water cycle for the municipality of Sabadell (Barcelona), including water capture, potabilization, distribution, sewerage, wastewater treatment (depuración), and water reuse (reutilización), under a regulated municipal concession. The company serves residential, commercial, and industrial customers with consumption-based tariffs and fixed service charges, supported by digital self-service (Oficina Virtual, 12 Gotas plan, facturación digital) and operational programs such as EDUCASSA environmental education and the Biotop circular-economy project.

Product overview

Aigües Sabadell operates as a municipal water utility managing the complete urban water cycle for the city of Sabadell, Spain. The company's portfolio consists of a unified platform centered around the Portal del Agua (Water Portal) supplemented by multiple customer-facing service modules. Online services are delivered through the Gestiones Online portal and the Oficina Virtual (Virtual Office/Customer Area), enabling self-service contract management (new connections, transfers, disconnections), bill payment and meter reading, digital invoicing, and real-time incident monitoring. Supporting infrastructure services cover water intake, distribution with hydraulic audits, wastewater treatment, and water reuse. The company also maintains municipal fountains across Sabadell. Social and educational programs include the EDUCASSA environmental education initiative, the Biotop circular economy project, the 'Jóvenes Talentos' scholarship program, and a social tariff fund providing discounts for vulnerable customers. The 12 Gotas fixed monthly fee plan offers a simplified billing option for households.

Differentiator

Problem solved

Functional benefit

Brands

• Portal del Agua de Sabadell: Water portal providing real-time data and information about the water service
• EDUCASSA
• Programa Becas Jóvenes Talentos
• Proyecto Biotop

Products and services

• Potable Water Supply Service (Captación and Distribución) End-to-end water capture, potabilization, and distribution service delivering potable water to residential, commercial, and industrial customers throughout the Sabadell municipality. Includes hydraulic network auditing to maintain distribution quality.
• Wastewater Treatment Service (Depuración) Collection and treatment of used water through municipal sewerage and purification infrastructure before return to the environment or recycling. Serves all customers in the Sabadell service area.
• Water Reuse Service (Reutilización) Treatment and distribution of regenerated water for appropriate uses, supporting circular-economy objectives for the Sabadell service area.
• Municipal Fountain Maintenance Service (Mantenimiento de Fuentes) Maintenance, legionella control, quality testing, and LED lighting upgrades for ornamental and drinking water fountains across Sabadell, provided to the Sabadell municipal government.
• New Water Connection Service (Alta de Suministro / Solicitud de Acometida) New water supply connection request service for properties within Sabadell not yet connected to the municipal water network, including the related infrastructure connection-point request (solicitud de acometida).
• Interior Leak Detection Assistance (Comprobación de Fuga Interior) Diagnostic assistance service helping customers identify and address water leaks within their property, supporting leak reduction and consumption accuracy.
• Real-Time Incident Monitoring (Averías en Tiempo Real) Real-time public dashboard service showing current incidents and network disruptions across the Sabadell water distribution system, supporting service transparency and incident response.
• Portal del Agua Information Platform Public dashboard providing real-time data and statistics about water service in Sabadell, including service incidents and water quality information for customers and citizens.
• EDUCASSA Environmental Education Program Environmental awareness and water-conservation program for Sabadell school students and the broader community, supporting long-term sustainability behavior change.
• Social Tariff and Social Fund Service (Bonificaciones y Fondo Social) Discount and financial-support program providing social tariffs and a social fund for vulnerable customers within the Sabadell service area to ensure continued access to water services.

Quantifiable outcome

• Over 5,500 students reached annually through environmental education
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Veolia (through AGBAR Group)coreStrategic or Co-development PartnerAigües Sabadell operates under the Veolia/AGBAR umbrella of water management companies. The company leverages Veolia's global water management expertise, technology platforms, and operational resources while maintaining local identity. Corporate branding, digital platforms (agbarclients.cat), ethical codes, and certain operational processes reference the Veolia group affiliation, indicating deep strategic integration and shared infrastructure for water management excellence.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Aqualia (FCC): Aqualia is one of Spain's largest private water operators and is part of the FCC group, serving municipal and industrial clients across Spain and internationally. It is a broad incumbent with overlapping water utility and wastewater treatment capabilities, competing in the same concession market but at significantly larger scale.
• Suez Water (Suez España): Suez operates water and waste services in Spain as a major global incumbent. It is comparable as a broad player offering water utility operations, wastewater treatment, and digital services — competing indirectly with Aigües Sabadell for municipal concessions and serving as an alternative operator model.
• ACCIONA Agua: ACCIONA Agua operates large-scale water treatment, desalination, and utility services globally. It overlaps with Aigües Sabadell on wastewater treatment and reuse capabilities, but operates as a broad incumbent with a much larger project portfolio and is not focused on a single regulated municipal concession model.

Direct peers

• Canal de Isabel II: Canal de Isabel II is the public water utility serving the Madrid region and is Spain's largest municipal water operator. It is directly comparable on urban water cycle operations, customer base scale, regulated concession model, and digital service delivery, and serves as the natural scale benchmark for Aigües Sabadell.
• EMASESA: EMASESA is the municipal water utility of Seville, providing water supply, sewerage and wastewater treatment under a regulated concession model in Andalusia. It is directly comparable in scope (full urban water cycle), customer mix, and concession-based governance structure, making it a strong operational peer for Aigües Sabadell.
• Aigües de Barcelona (ABSA): Aigües de Barcelona is the sister municipal water utility for Barcelona, also operating under the AGBAR/Veolia group. It offers the closest comparable operating model — regulated municipal concession, full urban water cycle, residential/commercial/industrial customers, digital portals — making it the most direct peer for benchmarking service model and tariff structure.
• Global Omnium (Aguas de Valencia): Global Omnium operates municipal water and wastewater concessions across Spain through the Aguas de Valencia brand. It is directly comparable as a multi-concession Spanish water utility with similar service portfolio, digital customer platform, and regulated tariff structure — a meaningful peer despite its broader geographic footprint.
• Veolia Water (Spain): Veolia España is the parent organization of the AGBAR group that owns Aigües Sabadell. It is directly comparable as the operator of multiple municipal water concessions across Spain, sharing technology platforms, digital infrastructure (agbarclients.cat), and operational best practices with Aigües Sabadell.

Emerging players

• Idrica: Idrica is a Spanish water technology company providing digital platforms for water utilities, including metering, analytics, and customer management. It is an emerging player that overlaps with Aigües Sabadell's Telelectura and Portal del Agua capabilities and serves as a potential technology partner or competitor in the digital water utility space.

Regional players

• Consorci d'Aigües de Catalunya: Consorci d'Aigües de Catalunya is a Catalan regional water consortium supplying water in bulk to municipalities across Catalonia. It is a regional upstream supplier to utilities like Aigües Sabadell, making it a relevant operational counterpart rather than direct competitor, but highly comparable in Catalan water supply infrastructure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/AiguesSabadell
• LinkedInlinkedin.com/company/aiguessabadell/about
• Instagraminstagram.com/aigues_sabadell

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aigues Sabadell