The City of St. Clair Shores

What The City of St. Clair Shores does

The City of St. Clair Shores is a council-manager municipal government serving approximately 60,000 residents in Macomb County, Michigan, along the western shore of Lake St. Clair. The city was incorporated in 1951 and operates under a mayor-council structure led by Mayor Kip C. Walby and a city manager. It provides the full suite of municipal services: police (84 sworn officers plus 6 civilian staff across seven bureaus), fire, public works, water and sewer utilities, refuse and recycling (newly contracted to Express Waste Services effective June 15, 2026), building permits and licensing, tax assessment and billing, parks and recreation (including a 100-acre 18-hole municipal golf course, Civic Ice Arena, pools, splash pads, and beaches), a public library (currently under renovation through early August 2026), and senior services for residents 50 and older. The organization also operates the 40th District Court and several cultural and historical assets, including the Selinsky-Green Farmhouse Museum and the recently restored Blossom Heath Beach House.

The digital layer is centered on a CivicPlus CivicEngage content management system at scsmi.net, augmented by a Qscend-powered 311 service request portal, BSA Online for permitting and payments, an AEW GIS property information system, a real-time snow plow tracking map, and Vega/Overdrive/Libby/Hoopla systems for library digital media. Distribution is omnichannel: in-person at City Hall (27600 Jefferson Ave.) and seven other city facilities, by phone, via the web portal, and through Facebook, Instagram, X, YouTube, email newsletters, and CivicMedia video. The website explicitly notes "no public or partner-facing API is offered," confirming a closed digital perimeter.

The revenue model is fundamentally that of a municipality: property taxes fund approximately 60% of all city department operations, supplemented by water and utility billings, building permits and business licenses, parks and recreation user fees (golf, ice arena, pools, pavilion rentals), library fees (notably a $200 non-resident card), municipal court fines, and senior center membership dues ($25/year resident, $40/year non-resident). Senior meal program contributions are nominally $5–$6 per meal but are functionally donation-based. Customer segments are horizontally structured into residents, local businesses, seniors (50+), library patrons, and visitors, with residents overwhelmingly dominant.

Name

The City of St. Clair Shores

Legal name

The City of St. Clair Shores

Website

https://scsmi.net

Company type

Private

Founded year

1951

Operating status

Operating

Short description

The City of St. Clair Shores is a council-manager municipal government in Macomb County, Michigan, serving approximately 60,000 residents with full-service operations including police, fire, public works, water utilities, parks and recreation, a public library, and senior services, funded primarily by property taxes and utility fees.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Justice, Public Order, and Safety Activities (922), Administration of Housing Programs, Urban Planning, and Community Development (9251), Water, Sewage and Other Systems (2213), Nature Parks and Other Similar Institutions (71219), Marinas (713930)

SIC

Sanitary Services (4950), Water Supply (4941), Services-Amusement & Recreation Services (7900), Services-Social Services (8300), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Parks, Recreation & Cultural Services (BPAIACAI), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Stormwater Management & MS4 Compliance Services (BPALAMAL)

Keywords

• Municipal services
• Public safety
• Parks recreation
• Utility billing
• Permit licensing

Headquarters

HQ city

Saint Clair Shores

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Property Taxes: Primary revenue source through property tax assessments. City Assessor values properties and tax revenue funds approximately 60% of all city departments' operations.
2. Water & Utility Billing: Water service fees billed to residents and businesses; handled by Tax & Water Billing Department
3. Permits & Licenses: Building permits, alcohol licenses, business licenses, special event permits, and other regulatory fees
4. Parks & Recreation Fees: Golf course fees, ice arena rental, pool admissions, program registrations, pavilion rentals, park passes
5. Library Services: Non-resident library cards ($200), replacement cards, potential fines and fees
6. Municipal Court Fines: 40th District Court handles violations and related fines

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

The City of St. Clair Shores is a municipal government that delivers essential public services to approximately 60,000 residents and local businesses within its jurisdiction. Core offerings include water and utility billing, public safety (police, fire, 40th District Court), public works and infrastructure, garbage and recycling collection, parks and recreation facilities, a public library, permits and licensing, property assessment and taxation, and senior services. The city also operates recreational sub-brands including an 18-hole municipal golf course and a civic ice arena.

Product overview

The City of St. Clair Shores operates a unified civic engagement platform (scsmi.net) built on the CivicPlus content management system, offering residents integrated access to municipal services. The core digital offering consists of the civic website serving as the central hub, supplemented by dedicated modules for online payments (BSA Online integration), 311 service requests (Qscend platform), parks and recreation management, public library services, public safety coordination, utility billing, and permit/licensing administration. Additional sub-brand facilities include the St. Clair Shores Golf Club (18-hole municipal course) and Civic Ice Arena. All services are accessed through the scsmi.net portal, with specialized facilities having separate operational pages.

Differentiator

Problem solved

Functional benefit

Products and services

• scsmi.net Civic Website Official city website providing residents access to municipal services, department information, online payments, permits, utility billing, parks and recreation registrations, job applications, and community resources.
• Online Payments Portal Digital payment system for taxes, water bills, court payments, permits, activity registrations, and miscellaneous receivables through BSA Online and allpaid.com integrations.
• 311 Service Request System Online platform (Qscend) for residents to submit service requests, report concerns, code violations, and track issue resolution.
• Parks & Recreation Programs Manages park facilities, athletic programs, summer playground, adaptive playground, aquatics, golf course, civic arena ice rentals, and senior center activities for residents and visitors.
• Library Services Public library services including catalog search, digital media (Overdrive/Libby, Hoopla, Comics Plus), databases, curbside service, youth and adult programs, book clubs, and summer reading.
• Public Safety Services Police department (patrol, investigations, traffic, narcotics, juvenile bureaus), fire department, and 40th District Court services for residents and visitors.
• Utility Billing & Public Works Water department, tax and water billing, garbage and recycling collection (Express Waste Services), stormwater utility, and public works infrastructure management.
• Permits & Licensing Online permit applications for building, construction, special events, peddlers, solicitors, business licenses, and alcohol licenses through BSA Online.
• St. Clair Shores Golf Club City-owned 18-hole golf course (approximately 100 acres) designed by W. Bruce Matthews and Jerry Matthews, opened May 19, 1975, with 4 sets of tees measuring from 4,848 to 6,015 yards.
• Civic Ice Arena Municipal ice arena offering public skating, hockey programs, and facility rentals at 20000 Stephens St.
• Senior Activity Center Membership and Programs Senior Activity Center at 20000 Stephens offering membership ($25/year residents, $40/year non-residents), fitness classes, activities, and the meal program for adults 50 and older.
• 40th District Court Services Municipal court at 27701 Jefferson Ave. handling municipal violations, traffic tickets, and related legal matters, with 24-hour drop box for ticket payments.
• Property Tax Assessment and Billing Property tax assessments administered by the City Assessor; revenue funds approximately 60% of all city departments' operations. Senior, veteran, and poverty exemptions are available.
• Selinsky-Green Farmhouse Museum Historical museum operated by the Historical Commission at 22504 E. 11 Mile Road, open Wednesdays and Saturdays 1-4 PM.
• Blossom Heath Beach House and Park Waterfront facility at 24800 Jefferson Ave. including a 5,000 sq ft building with the Rubino Terrace overlooking Lake St. Clair, restored in 2021 with a $1.3M investment.

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Clinton River Watershed CouncilcoreStrategic or Co-development Partner · 1 January 1972Non-profit organization dedicated to protecting, enhancing, and celebrating the Clinton River, its watershed, and Lake St. Clair since 1972. City works with CRWC on stormwater education, watershed protection, and environmental programs. Service area spans parts of Oakland, Macomb, Lapeer, Wayne, and St. Clair counties covering 760 square miles with 1.5 million people.
• Suburban Library CooperativecoreStrategic or Co-development PartnerNetwork of over 27 public libraries in Macomb County. St. Clair Shores Public Library is a member, enabling inter-library loans through MeLCat and shared resources. Residents can borrow from any cooperative library.
• Tax Increment and Finance Authority (TIFA) and Brownfield Development AuthoritycoreImplementation/ SI/ Consulting PartnerCity authorities that funded the $1.3 million restoration of Blossom Heath Beach House in 2021. TIFA and Brownfield work on economic development, blight elimination, and property improvements within designated districts.
• Macomb County Senior Nutrition / Area Agency on Aging 1-BminorStrategic or Co-development PartnerPartners for Senior Meal Program. Funded by Federal Older Americans Act and Michigan Office of Services to the Aging. Provides subsidies for senior lunch program at the Senior Activity Center.
• Friends of the St. Clair Shores Public LibraryminorStrategic or Co-development PartnerVolunteer organization supporting library programs. Officers include President Mary Lou Britton, Secretary Dale Humeston, Treasurer Jennifer Perkins. Organizes book sales and supports library initiatives.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• City of Eastpointe, Michigan: Adjacent Macomb County suburb (~32K residents) providing comparable municipal services including police, DPW, water/sewer, parks & recreation, and senior services through similar council-manager governance structure.
• City of Sterling Heights, Michigan: Larger Macomb County city (~135K residents) with similar council-manager municipal structure, police department, public works, parks & recreation, water utility, and senior services. Comparable operating model with broader scale.
• City of Clinton Township, Michigan: Large Macomb County municipality (~100K residents) providing parallel services including police, public works, parks, water utilities, and senior programs through comparable administrative structure.
• City of Harper Woods, Michigan: Small adjacent Macomb County suburb (~14K residents) with comparable municipal functions including police, DPW, recreation, and senior services. Similar Lake St. Clair-adjacent geography and demographic profile.
• City of Grosse Pointe Woods, Michigan: Nearby Wayne County lakefront suburb (~16K residents) of similar size and demographic profile, providing police, public works, recreation, and library services through comparable city government structure.
• City of Royal Oak, Michigan: Oakland County suburb of nearly identical population size (~59K residents) with same comprehensive municipal service portfolio including police, fire, public works, water, library, and recreation. Comparable operating scale.
• City of Roseville, Michigan: Adjacent Macomb County suburb of similar size (~47K residents) providing the same full suite of municipal services (police, fire, public works, water, parks, library). Most directly comparable peer due to geographic proximity and similar population scale.
• City of Warren, Michigan: Largest city in Macomb County (~135K residents) offering the same comprehensive municipal service package - police, fire, public works, water, library, parks, senior services. Comparable governance and service mix.

Others

• CivicPlus: Vendor providing the CivicEngage CMS that powers scsmi.net as well as digital engagement, payments, and permitting modules used across thousands of municipalities. Not a peer but ecosystem enabler for the city's digital infrastructure.
• Suburban Library Cooperative: Cooperative of 27+ public libraries in Macomb County including St. Clair Shores Public Library, enabling MeLCat inter-library loans and shared resources. Strategic operating partner for library service delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/scscitygovt
• YouTubescsmi.net/youtube
• Facebookfacebook.com/stclairshoresmichigan
• Instagramscsmi.net/instagram
• LinkedInlinkedin.com/company/city-of-st.-clair-shores

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The City of St. Clair Shores