Korea Social Security Information Service

Name

Korea Social Security Information Service

Legal name

한국사회보장정보원

Website

https://ssis.or.kr

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

501–1,000 employees

Ownership category

akta.pro rank

Product category

Government Welfare Information Systems

NAICS

Individual and Family Services (6241), Social Assistance (624), Emergency and Other Relief Services (62423)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Benefit Eligibility, Identity Verification & Fraud/Overpayment Recovery (BPAIAKAL)

akta.pro secondary industries

State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family) (BPAIABAI), Healthcare-Linked Social Benefits Administration (e.g., Medicaid/Means-Tested Health Coverage) (BPAIAKAH), Family & Child Benefits Administration (Child Allowance, Parental Leave) (BPAIAKAD), Disability Benefits Administration (BPAIAKAC)

Keywords

• Social welfare information systems
• Government welfare administration
• Public healthcare information platforms
• Childcare management systems
• Electronic voucher platforms

Headquarters

HQ city

Seoul

HQ country

South Korea

HQ region

Asia

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Others

Revenue model

1. Government Budget Funding: As a quasi-governmental institution under the Ministry of Health and Welfare, SSIS is funded entirely through the national government budget. No commercial revenue generation. The organization operates 9 major national information systems, runs training programs, and conducts policy research for government welfare administration.

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Korea Social Security Information Service develops, operates, and maintains nine major national information systems and four public-facing portals used by central and local government agencies, healthcare institutions, childcare centers, social welfare facilities, and Korean citizens for welfare benefits administration, public health management, childcare operations, electronic voucher payments, digital care for isolated elderly, mental health case management, and AI-based personalized welfare recommendations. The organization integrates income, asset, and demographic data across 7+ government ministries to determine eligibility for 170+ welfare programs.

Product overview

Korea Social Security Information Service (한국사회보장정보원, SSiS) operates as a digital platform specialist institution managing 9 major government information systems and 4 public-facing portals. The core systems include 사회보장정보시스템(행복이음) for social welfare eligibility management, 사회보장정보시스템(범정부) for cross-government welfare coordination, 지역보건의료정보시스템 for regional health administration, 사회서비스전자바우처 for electronic voucher payments, 보육통합정보시스템 for childcare management, 사회서비스정보시스템(희망이음) for social service administration, and specialized systems for digital care, senior care, and mental health case management. The 4 public portals are 복지로 (welfare portal), e보건소 (health portal), 아이마중 (pregnancy app), and 아이사랑 (childcare portal). The organization also provides AI-based services including initial consultation, AI welfare consulting pilots, and RAG-based welfare guidance, plus education management and pseudonymized data linkage services. The portfolio collectively serves welfare administration for all Korean citizens through integrated digital platforms.

Differentiator

Problem solved

Functional benefit

Brands

• 행복이음 (Haengbok IUIM): Social Welfare Information System for welfare benefits management and administration
• 희망이음 (Hope IUIM)
• 복지로 (Bokjiro)
• e보건소
• 아이마중
• 아이사랑
• 사회서비스전자바우처

Products and services

• Social Security Information System (사회보장정보시스템 행복이음) Core social welfare information system that integrates and manages welfare benefit eligibility and history information for welfare recipients, supporting local government welfare administration with income/property verification and service history tracking. Used by all local government welfare offices in South Korea.
• Cross-Government Social Security Information System (사회보장정보시스템 범정부) Cross-government social welfare information system integrating welfare service information, eligibility data, and benefit history from all government ministries for unified welfare administration and customized citizen services.
• Regional Health Medical Information System (지역보건의료정보시스템) Regional public health information system operating approximately 3,600 health institutions nationwide, providing electronic medical records, health program management, and medical information exchange for public health administration across 20 health program areas with interoperability with 13 external agencies.
• Social Service Electronic Voucher System (사회서비스전자바우처) Electronic voucher system managing the complete process of social service applications, usage, payment and settlement for government social services covering care, daily living support, social adjustment, and cultural experiences.
• Integrated Childcare Information System (보육통합정보시스템) Integrated childcare information system managing childcare operations, local government administrative support, childcare teacher qualification management, daycare center evaluation and certification, safety accident prevention, and comprehensive childcare center operations.
• Social Service Information System Hope-eum (사회서비스정보시스템 희망이음) Integrated social service information system managing welfare services for children, elderly, and disabled persons, providing social welfare facility administrative support including ERP functions, case management, and resource coordination.
• Digital Care System (디지털돌봄시스템) Digital care monitoring system providing emergency situation monitoring, safety confirmation and response for isolated elderly and disabled persons through home-installed sensors with automatic 119 emergency reporting capability.
• Senior Customized Care Service System (노인맞춤돌봄시스템) Senior customized care service system providing investigation, deliberation, service provision, and target management for delivering appropriate care services to citizens aged 65 and over for stable retirement support.
• Mental Health Case Management System (정신건강사례관리시스템) Mental health case management system supporting mental health counseling and case management for over 1 million annual mental health consultations and 100,000+ priority-managed individuals through mental health welfare centers.
• Bokjiro National Welfare Portal (복지로) Korea's representative welfare portal aggregating welfare service information from all ministries, offering personalized search, welfare service simulation for 10 benefit types, and 55 online welfare applications plus 8 administrative and 7 certification services. Includes Welfare Membership (복지멤버십) with 12.17 million subscribers and welfare crisis alert features.
• e-health Public Health Portal (e보건소) Public health portal providing comprehensive health-related civil services including health service search, online applications, certification issuance, and examination result inquiries for all national health institutions.
• 아이마중 Pregnancy and Childbirth Mobile App (아이마중) Pregnancy and childbirth mobile app providing customized information by pregnancy week, health management tips, maternity and infant records, and online applications for 5 maternal support services and 6 medical expense support programs.
• Childcare Portal 아이사랑 (Integrated Pregnancy-Childcare Portal) Comprehensive pregnancy-childcare portal providing pregnancy-childbirth-childcare information, expert counseling, daycare center search with waitlist applications, childcare fee payments, and part-time childcare reservations.
• Education Management System (교육관리시스템) Education management system providing training courses for users of the major information systems operated by the organization, including video, live streaming, YouTube, and on-demand video courses with certificate issuance for government officials and private sector workers in welfare, healthcare, and childcare fields.
• Pseudonymized Information Linkage Support Service (가명정보 결합지원) Pseudonymized information linkage service designated as Korea's first social welfare field linkage specialist institution (April 2022), providing safe pseudonymization and data linkage for research and policy analysis across different personal information processors.

Quantifiable outcome

• 8.08 million welfare blind-spot individuals identified through proactive welfare gap detection system
• +5 more outcomes

Named customers7 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

AI capability10 records

Feature9 records

Partnerships

Five partnerships are on record, tiered core and minor.

• National Data Office (국가데이터처)coreStrategic or Co-development Partner · 28 May 2026MOU signed on May 28, 2026 for cooperation in social security data linkage and combination. Aims to strengthen data-based welfare policy support through secure data sharing between the National Data Office and SSIS's social security information systems.
• Central Social Service Agency (중앙사회서비스원)coreStrategic or Co-development Partner · 21 May 2026MOU signed on May 21, 2026 for operational cooperation. Collaboration on integrated social service delivery and administrative support between the central social service agency and SSIS's social service information systems.
• Myongji University (명지대학교)minorStrategic or Co-development Partner · 21 April 2026MOU signed on April 21, 2026 for academic and research cooperation. Likely collaboration on research, education, and policy studies related to social security and welfare information systems.
• Gwangjin Fire Station (광진소방서)coreStrategic or Co-development Partner · 18 December 2025MOU signed on December 18, 2025 for community fire prevention and safety culture promotion. Supports the Digital Care System (디지털돌봄) emergency monitoring by linking fire station emergency response with SSIS's isolated elderly and disabled safety management systems.
• Gyeongbuk Goesan-gun Cheongcheon-myeon (충북 괴산군 청천면)minorOthers · 1 January 2023Sister city partnership formed in 2023 following flood relief volunteer activities. Annual rural volunteer activities and purchase of agricultural products from local farmers, linking farmer income support with vulnerable population food assistance.

Scale indicators9 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• MyGov India: India's citizen engagement and government service platform integrated with welfare scheme discovery. Comparable to SSIS's Bokjiro portal in aggregating welfare benefits information and enabling online applications across multiple ministries.
• Government Technology Agency (GovTech) Singapore: Singapore's lead government technology agency building integrated citizen-facing digital services such as MyInfo and LifeSG. Closely comparable to SSIS in operating national welfare- and citizen-services platforms with strong AI and data integration mandates.
• UK Government Digital Service (GDS): UK government unit that builds and runs GOV.UK, the single domain for citizen government services. Comparable to SSIS's Bokjiro portal in providing a unified national welfare and services entry point for citizens.
• Central Social Service Agency Korea: Korean central social service delivery agency under MOHW and a recent SSIS MOU partner (May 2026). Comparable to SSIS as a peer public institution delivering social services through integrated information systems and shared welfare infrastructure.

Broad incumbents

• Health Insurance Review & Assessment Service (HIRA) Korea: Korean public institution that reviews and assesses healthcare claims and operates health data infrastructure. Comparable to SSIS as a public health information system operator interfacing with health institutions and government agencies.
• National Health Insurance Service (NHIS) Korea: Korea's national health insurance administrator and a public institution under the Ministry of Health and Welfare. Operates massive nationwide health data and benefits infrastructure; closely comparable to SSIS in scale, government mandate, and data integration role across citizen welfare.
• Korea Internet & Security Agency (KISA): Korean government cybersecurity and internet infrastructure agency that operates security monitoring and personal information protection services. Comparable to SSIS's Healthcare ISAC and cyber safety functions for national welfare institutions.
• Centers for Medicare & Medicaid Services (CMS) US: US federal agency administering Medicare, Medicaid, and health insurance marketplaces. Comparable to SSIS in administering healthcare-linked social benefits and operating eligibility determination systems at national scale.
• National Information Society Agency (NIA) Korea: Korean public IT institution under the Ministry of Science and ICT that builds and operates nationwide government digital platforms. Comparable to SSIS as a peer quasi-governmental ICT operator serving citizen-facing public services across multiple ministries.
• National Pension Service (NPS) Korea: Korea's national pension administrator and a public institution under the Ministry of Health and Welfare. Comparable to SSIS in providing national social security administration infrastructure integrated with welfare eligibility systems.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/ssispeople
• YouTubeyoutube.com/channel/UCqywafpjY-pK74nO8ZL9R3Q
• Facebookfacebook.com/ssispeople
• Instagraminstagram.com/ssiskorea
• LinkedInlinkedin.com/company/korea-social-security-intelligence-service-corp-ssis

Compliance13 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Korea Social Security Information Service