E.S.E. Hospital San Rafael de Pacho

What E.S.E. Hospital San Rafael de Pacho does

E.S.E. Hospital San Rafael de Pacho is a government-owned public healthcare institution (Empresa Social del Estado) operating under the Gobernación de Cundinamarca in Colombia. It functions as the primary healthcare anchor for the North Health Region (Región de Salud Norte) of Cundinamarca, delivering services from one main hospital in Pacho and six satellite Puestos de Salud distributed across the municipalities of Supatá, Villa Gómez, Pasuncha, Paime, Topaipí, and Tudela, supplemented by a mobile health unit for extramural care and a telemedicine dermatology service.

The hospital's service portfolio covers the full continuum of low- and mid-complexity care: 24-hour emergency services, outpatient consultations across 19+ specialties (general medicine, pediatrics, gynecology, surgery, dermatology, orthopedics, ophthalmology, otolaryngology, urology, psychology, nutrition, optometry, dentistry, and others), adult/pediatric/obstetric hospitalization, surgical services with 24/7 delivery rooms, diagnostic imaging, clinical laboratory, pharmacy dispensing, and rehabilitation therapies. The technology layer consists of standardized government platforms rather than proprietary infrastructure: institutional portal hosted on the Mi Colombia Digital platform (micolombiadigital.gov.co), electronic medical records through the SUIT portal (visor.suit.gov.co), and an online appointment scheduling system accessible to citizens.

Revenue mechanics are anchored in Colombia's public health financing system. As an ESE, the hospital receives funding from the SGSSS through EPS payments, departmental government subsidies from Cundinamarca, and limited fee-for-service arrangements. Services are split between no-cost procedures (Trámite sin costo, including clinical history, therapy, and emergency care) and paid procedures (Trámite con costo, including medication dispensing, radiology, and laboratory examinations), with delivery SLAs ranging from one hour (laboratory) to five business days (clinical history). The end customer is the resident population of the seven municipalities served, with no commercial or private-payer segments.

Name

E.S.E. Hospital San Rafael de Pacho

Legal name

E.S.E. Hospital San Rafael de Pacho

Website

https://hospipacho.gov.co

Company type

Public

Operating status

Operating

Headcount range

101–250 employees

Short description

E.S.E. Hospital San Rafael de Pacho is a government-owned public hospital in Pacho, Cundinamarca, Colombia, serving as the primary healthcare provider for the North Health Region across seven municipalities via one main facility, six satellite health posts, a mobile unit, and telemedicine.

Ownership category

akta.pro rank

Product category

Public Hospital Services

NAICS

General Medical and Surgical Hospitals (6221)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

Keywords

• Public hospital services
• Outpatient medical care
• Emergency and hospitalization
• Diagnostic imaging and laboratory
• Community health network

Headquarters

HQ city

Pacho

HQ country

Colombia

HQ region

Latin America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D

Revenue model

1. Public Healthcare Services: As an ESE (Empresa Social del Estado), the hospital operates as a government-funded healthcare institution. Revenue comes from the Colombian health system (SGSSS) through EPS payments, government subsidies, and some fee-for-service arrangements. Some services are provided free of cost (Trámite sin costo) while others have fees (Trámite con costo) such as medication dispensing, radiology, and laboratory examinations.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

E.S.E. Hospital San Rafael de Pacho is a government-owned public hospital (Empresa Social del Estado) that provides comprehensive inpatient, outpatient, surgical, emergency, diagnostic, and pharmacy healthcare services to the population of Pacho and the North Health Region of Cundinamarca, Colombia. Service delivery spans the main hospital in Pacho and a network of six satellite health posts, supplemented by mobile health outreach and telemedicine.

Product overview

E.S.E. Hospital San Rafael de Pacho is a Colombian public hospital (Empresa Social del Estado) that operates as a unified healthcare services platform serving the Northern Health Region of Cundinamarca. The institution offers a comprehensive portfolio of healthcare services centered around outpatient consultations, 24-hour emergency and hospitalization care, surgical services, and diagnostic/therapeutic support including laboratory, radiology, pharmacy, and rehabilitation. The hospital maintains a network of satellite health posts in six surrounding municipalities (Supatá, Villa Gómez, Pasuncha, Paime, Topaipí, and Tudela) and provides citizen-facing digital services for appointment scheduling and complaints management through the Mi Colombia Digital government platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Consulta Externa (Outpatient Services) General and specialized outpatient consultations covering general medicine, family medicine, pediatrics, gynecology, surgery, internal medicine, dermatology, nutrition, dentistry, ophthalmology, optometry, orthopedics, otolaryngology, urology, and psychology for residents of the North Health Region.
• Hospitalización (Hospitalization) Inpatient care including general adult, pediatric, and obstetric hospitalization, plus intermediate care unit services available 24 hours for patients of the North Health Region.
• Servicios Quirúrgicos y Salas de Partos (Surgical Services and Delivery Rooms) Emergency and scheduled surgical procedures across general, gynecological, orthopedic, ophthalmological, otolaryngology, and urological specialties, plus 24/7 delivery room services.
• Apoyo Diagnóstico y Terapéutico (Diagnostic and Therapeutic Support) Laboratory services for clinical samples, radiology and diagnostic imaging, clinical tomography, pharmacy dispensing, and rehabilitation therapies to support inpatient and outpatient care.
• Historia Clínica (Clinical Records) Administrative service providing patients with clinical history documents that chronologically record their health conditions and procedures performed by the health team; delivered within 5 business days at no cost.
• Toma de Citas Médicas (Medical Appointment Scheduling) Citizen-facing service for requesting and scheduling medical appointments including general, dental, and specialty consultations, available online via the institutional platform and in person at the appointments window.
• PQRDS (Petitions, Complaints, Claims, Suggestions, Denunciations) Electronic system for receiving and processing citizen requests including petitions, complaints, claims, suggestions, denunciations, and information requests.
• Atención Inicial de Urgencias (Emergency Initial Care) Immediate medical attention provided 24 hours for persons presenting alteration of physical, functional, or psychic integrity requiring urgent protection.
• Red de Puestos de Salud (Health Posts Network) Network of six satellite health posts (Puestos de Salud) providing outpatient services in Supatá, Villa Gómez, Pasuncha, Paime, Topaipí, and Tudela municipalities within the Northern Health Region.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered core.

• Hospital San José de La PalmacoreStrategic or Co-development PartnerCollaborative relationship within the Región de Salud Norte (North Health Region). Joint public account hearings (Audiencia Pública de Rendición de Cuentas), shared health programs, and coordinated regional health management.
• Cayetano María de Rojas de El PeñóncoreStrategic or Co-development PartnerCollaborative relationship within the Región de Salud Norte (North Health Region). Joint public account hearings and coordinated regional health management for the Northern region of Cundinamarca.
• Gobernación de CundinamarcacoreStrategic or Co-development PartnerThe hospital is a departmental public health institution under the Cundinamarca government. Receives institutional support, funding, and strategic guidance from the departmental government.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Hospital San José de La Palma: Named ESE partner within the Región de Salud Norte collaborative network. Operates the same government-owned public hospital model with joint public account hearings and shared regional health program delivery, making it the most directly comparable peer.
• Hospital Cayetano María de Rojas (El Peñón): Co-signatory ESE under the Región de Salud Norte framework. Shares joint public accountability, coordinated regional health management, and similar rural service profile, providing a closely comparable operating template.

Regional players

• ESE Hospital de Girardot: Public ESE hospital in another Cundinamarca municipality, comparable in structure and funding, with broader inpatient capability providing a useful reference point for higher-acuity case capture within the same departmental system.
• ESE Hospital de Zipaquirá: Public ESE hospital serving another municipality within the Cundinamarca department under the same departmental governance and SGSSS funding model; comparable in scope, regulatory environment, and rural-suburban catchment, but serving a different geographic area.
• ESE Hospital de Fusagasugá: Departmental ESE hospital in Cundinamarca with similar funding structure and ESE operating model, though serving a separate catchment in the southwestern region of the department.
• ESE Hospital de La Mesa: Departmental ESE hospital in Cundinamarca with comparable primary-care and inpatient portfolio, useful as a peer benchmark for satellite-post governance, EPS reimbursement experience, and rural workforce constraints.

Broad incumbents

• Hospital de Suba (Bogotá Subred Norte): Public hospital under Bogotá's Subred Norte serving a large urban catchment; operates within the same national public-hospital regulatory framework but on a substantially larger urban scale, illustrating higher-volume ESE operations.
• Hospital El Tunal (Bogotá Subred Sur): Large public hospital in southern Bogotá under the Subred Integrada de Servicios de Salud Sur system; not a direct competitor geographically but operates the same ESE public-hospital model with broader scale and specialized service lines, useful as an incumbent reference for service expansion.
• Hospital Simón Bolívar (Bogotá Subred Norte): Major public hospital under Bogotá's Subred Norte with comprehensive inpatient, surgical, and emergency capability; provides a benchmark for higher-acuity public-hospital service delivery and departmental capex prioritization that a growing rural ESE may emulate.
• Hospital La Misericordia (Bogotá): Public pediatric hospital in Bogotá operated under ESE-equivalent public governance; relevant as a peer for ESE clinical and administrative processes, specialty referral dynamics, and digital record-keeping practices within the Colombian public hospital system.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/HospitalPacho
• YouTubeyoutube.com/channel/UCx2_HlB9ZqCiPiY3jV6qqRg
• Facebookfacebook.com/EseHospitalPacho
• Instagraminstagram.com/hospitalsanrafaeldepacho

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries6 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about E.S.E. Hospital San Rafael de Pacho