Pacific Veterinary Hospital

What Pacific Veterinary Hospital does

Pacific Veterinary Hospital is a full-service companion animal hospital in Portland, Oregon, founded in 1953 and operating continuously for more than 70 years. It is a single-location, 5-day-per-week practice with 11-50 employees, including four veterinarians, a hospital manager, a lead client service representative, and a lead veterinary technician. The hospital operates within the National Veterinary Associates (NVA) network, providing corporate back-office and operational support while retaining a neighborhood-clinic identity, evidenced by its 2019 Neighborhood Favorite recognition. Services span wellness and preventive care, vaccinations, dental, surgery, in-house laboratory diagnostics, ultrasound, radiography, and international health certificates. The revenue model rests on three streams: fee-for-service professional services, the Petly Plans subscription wellness membership, and online product sales. The business is currently optimized for stability and client retention rather than expansion, with all observed strategic activity limited to digital tool adoption (PetDesk scheduling, Scratchpay financing, Purina Pro Plan partnership) layered on top of a mature clinical operation.

Name

Pacific Veterinary Hospital

Legal name

Pacific Veterinary Hospital

Website

https://pacificveterinaryhospital.com

Company type

Private

Founded year

1953

Operating status

Operating

Headcount range

11–50 employees

Short description

Pacific Veterinary Hospital is a full-service companion animal hospital in Portland, Oregon, founded 1953, operating a single location with four DVMs and offering wellness, dental, surgical, imaging, and diagnostic services to local pet owners.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (54194), Veterinary Services (541940)

SIC

Services-Health Services (8000)

akta.pro industry

PRIMARYHLAMAAAA

General Practice Veterinary Clinics (Wellness & Primary Care)

Healthcare & Life Sciences/Veterinary & Animal Health/Veterinary Clinical Services (Companion Animal)

Keywords

• Companion animal veterinary
• Preventive pet care
• Veterinary diagnostics
• Pet dental services
• Veterinary surgical services

Headquarters

HQ city

Portland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Veterinary Professional Services: Fee-for-service veterinary care including wellness exams, vaccinations, dental care, surgery (spay/neuter, soft tissue), diagnostic imaging, and laboratory services. Payment required at time of service.
2. Petly Plans (Wellness Membership): Monthly payment plans for pet wellness care covering preventive services. Allows pet parents to spread costs of routine veterinary needs over monthly payments.
3. Product Sales: Sale of pet food and medicine through the online shop at shop.pacificveterinaryhospital.com.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Pacific Veterinary Hospital is a full-service companion animal hospital that delivers in-clinic veterinary medical care for dogs and cats in Portland, OR, including wellness and preventive exams, vaccinations, dentistry with full-mouth radiographs, soft tissue surgery, spay and neuter procedures, diagnostic ultrasound, radiography, in-house laboratory testing, post-operative recovery care, and international health certificates. Service delivery is supported by online appointment booking through PetDesk, the PetOne mobile app for client engagement, an online shop for pet food and medicine, and financial tools including Petly Plans monthly wellness memberships and Scratchpay payment plans.

Product overview

Pacific Veterinary Hospital is a full-service companion animal hospital offering a comprehensive range of veterinary services organized around core medical care (Wellness & Preventive Care, Dentistry, Vaccinations, Radiography, Laboratory Services, Diagnostic Ultrasounds, Spay & Neuter, Soft Tissue Surgery, and International Health Certificates), supplemented by digital patient management tools (PetOne Veterinary App, Online Appointment Booking via PetDesk, and Online Patient Forms), and financial assistance options (Petly Plans monthly payment plans and Scratchpay payment plans). The hospital has served the Portland, OR community since 1953.

Differentiator

Problem solved

Functional benefit

Products and services

• Wellness & Preventive Care Annual wellness exams evaluating overall health, detecting problems before they become serious, and keeping pets on track for a long, healthy life. Includes disease screenings, vaccinations, and preventive protocols tailored to each life stage. Targeted at pet owners in the Portland, OR area.
• Dentistry Comprehensive dental care including annual dental healthcare examinations, dental cleanings under general anesthesia, full mouth radiographs, tooth extractions, and minor oral surgery. Addresses periodontal disease which affects 50% of all dogs and cats. Targeted at dog and cat owners seeking oral health services.
• Vaccinations Preventative vaccination services protecting pets against viral and bacterial diseases including Rabies, Parvovirus, Distemper, Leptospirosis, Lyme Disease, Feline Leukemia Virus, and more. Vaccination plans are customized based on pet lifestyle and risk factors. Targeted at dog and cat owners.
• Radiography X-ray diagnostic imaging services for identifying illness or injury. Used to detect arthritis, tumors, bladder and kidney stones, lung abnormalities, bone damage, gastrointestinal issues, and foreign objects. Also includes dental radiographs. Targeted at pet owners needing diagnostic imaging for dogs and cats.
• Laboratory Services Diagnostic laboratory testing including blood work, urinalysis, and intestinal parasite tests. Checks kidney, liver, pancreas, and endocrine system function. Helps identify problems before they become serious. Targeted at pet owners needing diagnostic testing.
• Diagnostic Ultrasounds Ultrasound imaging for evaluating heart conditions, internal organs, cysts and tumors. Provides 2-dimensional images using high frequency sound waves with real-time monitoring capability. Also used for pregnancy diagnosis and development monitoring. Targeted at pet owners needing advanced non-invasive imaging.
• Spay & Neuter Surgical sterilization procedures (ovariohysterectomy for females, castration for males) performed under general anesthesia. Helps prevent unwanted litters, reduces certain cancers, and minimizes behavior problems. IV catheter and fluids used for safety. Targeted at dog and cat owners seeking sterilization surgery.

Quantifiable outcome

• 50% of all dogs and cats have some form of periodontal disease; number jumps to 80% in pets 3 years or older
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• PetDeskcoreTechnology or IntegrationPetDesk provides the online appointment booking system for Pacific Veterinary Hospital. The platform enables pet owners to book appointments online, with same-day appointments available. PetDesk is a veterinary-specific scheduling and communication platform.
• Purina Pro PlanminorOthersReferenced as a recommended resource for pet nutrition on the hospital's helpful links page. Purina Pro Plan is a veterinary-recommended pet food brand.
• Petly PlanscoreOthersPetly Plans is a wellness care membership program offered by the hospital, allowing pet parents to make monthly payments for their pet's veterinary wellness needs including preventive care, vaccinations, and routine services.

Scale indicators3 records

Recent moves6 records

Expansion highlights3 records

Market position

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/pacificvet_or
• Facebookfacebook.com/PacificVeterinaryHospital
• LinkedInlinkedin.com/company/4032199

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pacific Veterinary Hospital