IVA

What IVA does

IVA, Inc. (Interactive Voice Applications), founded in 1984 and headquartered in Dallas, Texas, is a privately held, 100% Native American-owned software firm that builds in-house SaaS products for health and human services agencies, tribal nations, and adjacent public-sector organizations in the United States. Its four current-generation products are CapPLUS™ (web-based cost allocation for federal claims preparation), GrantsPLUS™ (federal grants management, SEFA modernization, and ERP-integrated federal financial reporting, launched in 2025), SmartRMS™ (CMS-compliant web- and email-based random moment sampling for Medicaid and Title IV-E reimbursement claims), and TimesheetPLUS™ (automated web-based timesheet entry, tracking, approval, and 100% time/effort reporting). Legacy products Cap95™ and RmsPLUS™ represent earlier generations of the cost allocation and time study stack. All software is written and hosted in-house with retained IP rights, the firm is SOC 2 Type II audited, and the products are recognized and recommended by the Federal Government.

The business operates on a multi-year SaaS subscription model with quote-based enterprise pricing, supplemented by professional services consulting (revenue enhancement, Title IV-E, audit preparation, RMS management, federal program claiming) and training programs delivered in partnership with the Human Services Financial Officers (HSFO). Go-to-market is direct enterprise field sales with a consultative, demo-led motion — the company emphasizes that it is the only vendor offering customized live product demos before purchase. Customers are segmented vertically into state and local HHS agencies (primary), tribal nations (primary), and consulting/training clients (secondary), spanning hundreds of city, county, and state governments nationally. The firm holds multiple procurement-facilitating certifications (NMSDC minority supplier, Cherokee Nation TERO, TX Ramp, North Central Texas Regional Certification), which combined with 30+ years of continuous product development and a 'small but mighty' team define its operating profile.

IVA generates revenue through three streams: recurring SaaS subscriptions across the four product lines, fee-based consulting for federal claiming optimization, and paid training programs. Pricing is not publicly disclosed; multi-year enterprise contracts are negotiated individually with prospects. The firm has no disclosed outside investors or funding rounds, is bootstrapped and founder-led by John Young (President and original architect of automated cost allocation and random moment software processes), and competes in a niche regulatory market where domain expertise, federal-government recognition, and demonstrated cost-plan defense capability form the basis of customer acquisition and retention.

Name

IVA

Legal name

IVA, Inc.

Website

https://ivacsp.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

11–50 employees

Short description

IVA (Interactive Voice Applications) is a Dallas-based, Native American-owned SaaS firm that builds in-house cost allocation, grants management, random moment sampling, and time tracking software for U.S. health and human services agencies, tribal nations, and state and local governments, monetized via multi-year subscriptions plus consulting and training.

Ownership category

akta.pro rank

Product category

Government Health & Human Services Financial Software

NAICS

Software Publishers (513210), Software Publishers (5132), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)

akta.pro primary industry

Accounts Receivable (A/R) & Collections Management (HLACACAJ)

akta.pro secondary industries

Fee Administration & Expense Allocation (FSAAAMAF), Value-Based Contracting Analytics (ACO/MSSP/MA, shared savings/risk) (HLACAHAA)

Keywords

• Health and human services software
• Cost allocation software
• Grants management software
• Random moment sampling
• Government financial reporting

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Software Subscriptions: IVA offers four main SaaS products: CapPLUS™ for cost allocation, GrantsPLUS™ for grants management, SmartRMS™ for random moment sampling, and TimesheetPLUS™ for time tracking. All products are offered as Software as a Service with web-based access.
2. Consulting Services: IVA provides consulting services for revenue enhancement, cost allocation, Title IV-E, audit preparation, RMS management, and federal program claiming. Services include reviewing and amending agency cost plans to maximize allowable reimbursements.
3. Training Programs: IVA offers training programs including grants & cost allocation advanced training, cost allocation beginner training, and grants management beginner training, often conducted in partnership with organizations like HSFO.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

IVA develops and sells proprietary in-house SaaS software for health and human services agencies, including CapPLUS™ (cost allocation), GrantsPLUS™ (federal grants management), SmartRMS™ (random moment sampling), and TimesheetPLUS™ (time tracking). The company complements its software with consulting services for revenue enhancement, cost allocation, Title IV-E, audit preparation, and federal program claiming, plus training programs for HHS financial officers.

Product overview

IVA offers a suite of four proprietary, in-house-built SaaS products for health and human services agencies: CapPLUS™ (cost allocation), GrantsPLUS™ (grants management), SmartRMS™ (random moment sampling), and TimesheetPLUS™ (time tracking). These products work together to help agencies allocate costs, manage federal grants, track employee time/activities, and prepare federal reimbursement claims. IVA also maintains legacy products (Cap95™ and RmsPLUS™) representing earlier iterations of its cost allocation and time study solutions. All products are hosted in-house by IVA with full software rights retained.

Differentiator

Problem solved

Functional benefit

Brands

• CapPLUS™: A web-based, hosted SaaS application used to allocate costs based on agency transactions in preparation for federal claims.
• GrantsPLUS™
• SmartRMS™
• TimesheetPLUS™

Products and services

• CapPLUS™

Quantifiable outcome

• Revenue increases ranging from $1 million to $14 million annually for agencies
• +2 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

One partnership is on record.

• HSFO (Human Services Financial Officers)coreStrategic or Co-development PartnerIVA partners with HSFO to provide training programs for health and human services agencies. Training covers grants & cost allocation at advanced and beginner levels, held at various locations including University of Kentucky and Embassy Suites Dallas Love Field.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Oracle Public Sector: Oracle's public sector ERP and grants management suite competes at the enterprise layer for many of the same state and local HHS customers that buy IVA's best-of-breed tools.
• CGI Federal: CGI Federal delivers IT and business process services to HHS agencies, including systems integration and financial management that overlap with IVA's grants and cost allocation scope.
• FAST Enterprises: FAST Enterprises implements large-scale government software systems including financial management and grants modules for state agencies, competing for the same enterprise procurement slots.
• MAXIMUS: MAXIMUS is a large government services and technology provider with HHS programs including Medicaid claiming and cost allocation, serving many of the same state agency customers as IVA but at much greater scale.
• Tyler Technologies: Tyler Technologies sells a broad public-sector software suite used by state and local agencies, including financial management and human services modules that can substitute for IVA's offerings.

Others

• Deloitte (Government & Public Services): Deloitte's public-sector practice advises HHS agencies on cost allocation, grants management, and federal claiming, sometimes competing with or complementing IVA's consulting arm.

Emerging players

• mdf commerce (formerly Mediagrif): Government-facing software and services vendor with overlapping public-sector workflows; less specialized in HHS cost allocation but adjacent in grants and financial management.

Direct peers

• Allita USA (formerly Alliant Technologies): Allita provides cost allocation software and consulting for HHS and public-sector agencies, directly competing with IVA's CapPLUS™ offering.
• Public Consulting Group (PCG): PCG provides cost allocation, Medicaid claiming, and grants management services and software to state and local HHS agencies — directly overlapping IVA's core HHS reimbursement and cost allocation workflow.
• BerryDunn: BerryDunn provides HHS consulting and technology solutions including cost allocation, Medicaid school-based claiming, and grants management — a closely comparable niche competitor to IVA.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ivacsp
• LinkedInlinkedin.com/company/ivacsp
• Instagraminstagram.com/ivacsp

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IVA