Energy Regulation Board

Name

Energy Regulation Board

Legal name

Energy Regulation Board

Website

https://erb.org.zm

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Energy Regulatory Services

NAICS

Regulation and Administration of Communications, Electric, Gas, and Other Utilities (92613), Regulation and Administration of Communications, Electric, Gas, and Other Utilities (926130)

akta.pro primary industry

Energy, Utilities & Natural Resources Regulators (BPAIAOAJ)

akta.pro secondary industries

Tariffs, Net Metering & Distributed Generation Regulation (EUAMANAD), Power Market Design & Pricing Regulation (Wholesale/Capacity/Ancillary) (EUAMANAG), Greenhouse Gas (GHG) & Climate Regulatory Compliance (Mandatory Reporting, Cap-and-Trade Compliance) (EUAHABAG)

Keywords

• Energy regulation services
• Electricity tariff regulation
• Petroleum licensing oversight
• Renewable energy compliance
• Consumer complaint resolution

Headquarters

HQ city

Lusaka

HQ country

Zambia

HQ region

Africa

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure

Revenue model

1. Licensing and Regulatory Fees: ERB generates revenue through licensing fees from energy utilities, Oil Marketing Companies (OMCs), and service stations operating in the petroleum, electricity, and renewable energy sectors. As a statutory body under the Energy Regulation Act No. 12 of 2019, it also receives government funding to carry out its regulatory mandate.

Pricing tiers

Distribution channels3 records

Marketing channels9 records

Core offering

The Energy Regulation Board regulates Zambia's energy sector by licensing electricity utilities, petroleum operators, and renewable energy companies; setting monthly fuel pump prices; approving power purchase and supply agreements; and resolving consumer complaints through a toll-free hotline and online portal. Its e-Services Portal (portal.erb.org.zm) enables online licence applications, returns submission, complaint handling, and single licensing services for energy sector operators.

Product overview

The Energy Regulation Board (ERB) of Zambia operates as a statutory regulatory body established under the Energy Regulation Act No. 12 of 2019. Rather than offering a unified software product, ERB provides a portfolio of regulatory services and digital platforms: the core e-Services Portal enables online licence applications, returns submission, and complaint handling; alongside this are specialized regulatory services covering electricity, petroleum, and renewable energy sectors. Supporting offerings include petroleum price build-up publications, sector reports, licence checklists, and a searchable documents library. The portfolio functions as a regulatory services ecosystem rather than a traditional software product.

Differentiator

Problem solved

Functional benefit

Products and services

• ERB e-Services Portal Online portal platform providing digital services for licence applications, submission of returns, consumer complaints, and single licencing for energy sector operators.
• Electricity Regulation Services Regulatory oversight of electricity generation, transmission, supply, and distribution to ensure reliable and affordable electricity supply while safeguarding consumer rights.
• Petroleum Regulation Services Regulatory oversight of petroleum importation, refining, transportation, and retail to ensure efficient and safe distribution while protecting consumer interests.
• Renewable Energy Regulation Services Regulatory services for processing, transportation, and manufacturing in the renewable energy sector, supporting greenhouse gas reduction and energy transition.
• Consumer Complaints Handling Mechanism for consumers to seek ERB intervention when dissatisfied with energy utility handling of complaints, with toll-free hotline 8484.

Quantifiable outcome

• Monthly fuel price adjustments based on market conditions to protect consumers
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• Competition and Consumer Protection Commission (CCPC)coreStrategic or Co-development Partner · 30 March 2022Joint press statement with CCPC cautioning Oil Marketing Companies (OMCs) and retailers against hoarding of petroleum products. This inter-agency cooperation addresses market abuse and consumer protection in the energy sector.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Rwanda Utilities Regulatory Authority (RURA): RURA is a multi-sector regulator covering energy, water, transport, and ICT in Rwanda. Comparable to ERB on energy licensing and tariff-setting, with a broader mandate that includes consumer protection across utilities; serves a similarly small East African electricity market.
• Electricity Regulatory Authority (ERA), Uganda: ERA regulates Uganda's electricity sub-sector with licensing, tariff, and consumer protection functions. Comparable to ERB on electricity-specific oversight, though narrower than ERB which also regulates petroleum and renewable energy. Regional peer with similar market size and regulatory maturity.
• Energy and Water Utilities Regulatory Authority (EWURA), Tanzania: EWURA regulates electricity, petroleum, natural gas, and water in Tanzania. Direct peer to ERB on multi-energy regulatory mandate, including downstream petroleum and electricity licensing; comparable in scale and East African regulatory context.
• National Energy Regulator of South Africa (NERSA): NERSA is South Africa's statutory energy regulator covering electricity, piped-gas, and petroleum pipelines. Closest African analogue to ERB with multi-sub-sector energy mandate, tariff-setting authority, and licensing functions; comparable in scope but operates in a far larger and more industrialized market.
• Energy and Petroleum Regulatory Authority (EPRA), Kenya: EPRA regulates petroleum, electricity, and renewable energy in Kenya under a unified statutory mandate. Highly comparable to ERB in covering petroleum and electricity sub-sectors, issuing licences, and publishing tariff guidance; serves as a regional model for integrated energy regulation in East Africa.
• Public Utilities Regulatory Commission (PURC), Ghana: PURC regulates electricity and water utilities in Ghana with tariff-setting, licensing, and consumer protection functions. Directly comparable to ERB on regulatory structure (statutory commission with tariff authority) and West African market context, though narrower in scope (no petroleum regulation).

Broad incumbents

• Nigerian Electricity Regulatory Commission (NERC): NERC regulates Nigeria's electricity sub-sector with tariff, licensing, and market rules authority. Operates in Africa's largest electricity market with significantly greater scale and complexity than ERB; provides a benchmark for how a Sub-Saharan energy regulator scales institutional capacity, though narrower in sub-sector coverage (electricity only).
• Federal Energy Regulatory Commission (FERC), United States: FERC is the US federal regulator for interstate electricity, natural gas, and oil pipelines. Functionally analogous to ERB at a vastly larger scale, providing a global benchmark for tariff-setting, market design, and inter-agency regulatory coordination; not a direct competitor but a structural reference point for any energy regulator's institutional design.
• Ofgem (Office of Gas and Electricity Markets), United Kingdom: Ofgem is the UK's energy regulator with authority over electricity and gas markets, network price controls, and consumer protection. Functionally analogous to ERB's energy regulatory mandate at the world's most mature regulatory benchmark; useful peer for understanding how regulatory frameworks evolve with market liberalization and decarbonization.

Regional players

• Botswana Energy Regulatory Authority (BERA): BERA regulates Botswana's electricity, petroleum, and renewable energy sectors. Comparable to ERB in sub-sector coverage and statutory structure; serves a neighbouring Southern African market with similar regulatory focus but operates in a smaller, less complex energy system than Zambia's.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/board_energy
• YouTubeyoutube.com/@EnergyRegulationBoardZM
• Facebookfacebook.com/energyregulationboard
• Instagraminstagram.com/explore/locations/240642266578447/energy-regulation-board-erb
• TikToktiktok.com/discover/energy-regulation-board-zambia
• LinkedInlinkedin.com/company/energy-regulation-board

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Energy Regulation Board