What ERICA Informatique does

ERICA Informatique is a family-owned IT services integrator headquartered in Nice, France, established in 1978 and operating as a member of the AVA6 Group within the VDN IT consortium. The firm serves more than 300 small and medium-sized enterprises across the PACA (Provence-Alpes-Côte d'Azur) region, concentrating 100% of its activity in southern France and specialising as an end-to-end IT outsourcing partner rather than a single-product vendor. Its offering spans Sage ERP implementation (Sage 100, Sage Batigest, Sage Paie, Sage BI Reporting, Sage Automatisation Comptable, Sage Plateforme Agréee), EBP and SILAE software resale, IBM Power (AS/400) and Intel infrastructure design and deployment, networking and cybersecurity (via Darktrace, Stormshield, WithSecure, Vade, Mailinblack), managed services, hardware distribution, and Qualiopi-certified training.

Revenue is generated through a consultative direct-sales motion: project-based IT consulting and implementations, recurring managed-service contracts, third-party software resale, hardware resale, and bespoke custom development in C#, Java, and RPG executed by an in-house Sage-certified developer team. The proprietary product line — ERICommande (web order portal for Sage 100), ERIEdition (Factur-X compliant document generation), and ERILogistique (barcode/datalogger warehouse solution) — extends partner ERP stacks and is positioned around the upcoming September 2026 French mandatory e-invoicing reform. Gold-tier partner status with both Sage (2024) and IBM (2023), combined with a 100% internalised delivery model, forms the core commercial differentiator against both national chains and ad-hoc local competitors.

Name

ERICA Informatique

Legal name

ERICA

Website

https://erica.fr

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

11–50 employees

Short description

ERICA Informatique is a family-owned French IT services integrator founded in 1978 in Nice, serving 300+ SMEs in the PACA region with Sage ERP implementation, IBM Power infrastructure, custom development, managed services, and its own proprietary add-on products.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)

akta.pro primary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

akta.pro secondary industries

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA), Enterprise Architecture & IT Operating Model (BPAHAEAB), Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO)

Keywords

• IT services integrator
• ERP implementation
• Managed IT services
• IT infrastructure services
• Custom software development

Headquarters

HQ city

Nice

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Supply Chain, Marketing or Sales, Operations

Revenue model

1. IT Consulting & Implementation Services: Project-based consulting including IT audit, solution specification, deployment, training, and ongoing support. Services delivered 100% internally by company staff.
2. Hardware Sales: Sale of IT equipment including servers (IBM Power, Intel), workstations, networking gear, printers, peripherals, and storage solutions.
3. Software Resale (Sage, EBP, SILAE): Resale and implementation of third-party ERP, accounting, payroll, and management software from Sage, EBP, and SILAE.
4. Managed IT Services & Maintenance: Ongoing managed services covering infrastructure supervision, backup management, preventive maintenance, security monitoring, and incident response. Provided under service contracts.
5. Training Services: Certified Qualiopi training on Sage, SILAE, and Microsoft solutions, delivered as instructor-led courses for client staff.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

ERICA Informatique is an IT services integrator that delivers full-service IT outsourcing to SMEs in the PACA region. Its core offering combines the resale, implementation, and custom development of third-party ERP and management software (Sage 100, Sage Batigest, Sage Paie, EBP, SILAE), IT infrastructure deployment (IBM Power and Intel-based servers, networks, cloud hosting), cybersecurity, managed services, training, and hardware sales, augmented by three proprietary products (ERICommande, ERIEdition, ERILogistique) that extend the Sage 100 ERP.

Product overview

ERICA Informatique offers a comprehensive IT solutions portfolio combining proprietary software products, third-party ERP/management software implementation, cybersecurity services, and IT infrastructure services. The proprietary product line includes ERICommande (web order management portal), ERIEdition (document generation for Factur-X compliance), and ERILogistique (warehouse/barcode scanning) — all designed to extend and integrate with Sage 100c ERP. The service portfolio spans Sage ERP solutions (Sage 100c/Gestion Commerciale, Sage 100 Comptabilité, Sage Paie et RH, Sage Batigest Connect), EBP accounting/management software, and SILAE payroll solutions. ERICA provides managed IT services, Qualiopi-certified training, technical support, cybersecurity (auditing, secure email, disaster recovery, GDPR compliance), and complete infrastructure services covering IBM Power servers, Intel/Windows/Linux systems, network infrastructure, and cloud hosting via OVH/HEXANET/FREE PRO.

Differentiator

Problem solved

Functional benefit

Brands

• ERICommande: Web-based order entry portal for sales teams and B2B customers, directly connected to SAGE 100.
• ERIEdition
• ERILogistique

Products and services

• ERICommande Proprietary web-based order entry portal directly connected to Sage 100 (no additional connector required). Provides order and quote management, article catalogue browsing, stock visibility, customer order history, and access to invoice dematerialisation for sales teams and B2B customers.
• ERIEdition Proprietary document generation and printing system for Sage 100 and IBM Power i applications. Produces PDF sales documents and invoices compliant with the Factur-X French e-invoicing dematerialisation standard.
• ERILogistique Proprietary barcode scanning and logistics management solution for Sage 100. Supports supplier receiving operations, customer shipments, and inventory counting workflows through datalogger devices.
• Managed IT Services Ongoing managed IT services covering installation supervision, backup management, incident response, remote server monitoring, and performance optimisation, delivered under service contracts.
• Cybersecurity Services Portfolio of cybersecurity services including infrastructure auditing (servers, OS, storage, network), secure email (Vade, Mailinblack), business continuity / PRA disaster recovery planning, and GDPR/RGPD compliance services.
• IBM Power Infrastructure Services Distribution, deployment, and support of IBM Power servers (including Power 10 scale-out), IBMi 7.5, custom RPG development, disaster recovery, and system security.
• Intel-based Infrastructure Services Windows and Linux server deployment, Active Directory, RDS farms, DNS/DHCP/IIS, SQL Server, Docker/container solutions, plus VMware and Hyper-V virtualisation.
• Network Infrastructure Services Network design, installation, and monitoring covering LAN/WAN infrastructure, Wi-Fi access points, routers, firewalls, intrusion prevention, anti-spam, URL filtering, and antivirus.
• Cloud and Hosting Services French-hosted cloud infrastructure via partnerships with OVH, HEXANET, and FREE PRO, including hybrid cloud solutions combining on-premises and cloud environments.
• Sage ERP Software Reselling and Implementation Reselling, implementation, customisation, and support of the Sage 100c suite including Sage 100 Gestion Commerciale, Sage 100 Comptabilit\u00e9, Sage Paie et RH, Sage Batigest Connect, Sage BI Reporting, Sage Automatisation Comptable, Sage Plateforme Agr\u00e9\u00e9e, and Sage Date Clean & Control.
• EBP and SILAE Software Reselling and Implementation Reselling and implementation of EBP Comptabilit\u00e9 and EBP Gestion Commerciale, plus SILAE payroll solution that automatically manages over 830 French collective agreements with weekly legal updates.
• Custom Software Development Services Custom development by a Sage-certified team in C#, Java, RPG (IBM Power i), mobile apps for iOS/Android, e-commerce integrations (PrestaShop, Shopify), and process automation tools.
• Qualiopi-Certified IT Training Services Certified training (Qualiopi, N\u00b01488 OF Ind 1) on Sage, SILAE, and Microsoft solutions covering software utilisation, process optimisation, and skill development.
• Technical Support and Assistance IT troubleshooting and support for computers, networks, and equipment, available Monday to Friday 8:30-18:00 with remote assistance via TeamViewer and AnyDesk.
• IT Hardware Sales Hardware equipment sales including IBM servers and storage, Fujitsu, Lenovo, and HP computers, plus printers, scanners, networking equipment, and security devices.

Named customers30 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration36 records

AI capability11 records

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• SagecoreTechnology or IntegrationGold Business Partner – the highest tier of Sage's partner programme. ERICA resells, implements, and provides custom development for the full Sage 100 suite (accounting, commercial management, payroll), Sage Batigest, and Sage Paie. The entire development team is certified as 'Sage 100 Développeur Objets Métiers'. ERICA co-hosts webinars with Sage and provides training on Sage solutions.
• IBMcoreTechnology or IntegrationGold Partner IBM (since 2023). ERICA is an official distributor of IBM Power products, storage, and software. Specialises in Power systems (AS/400) infrastructure, custom development in RPG, and PRA/PCA solutions for continuity of service. Also holds Silver Partner status.
• EBPminorChannel Partner/ Reseller/ DistributorReseller and implementer of EBP accounting and commercial management software solutions for SMEs.
• SILAEminorChannel Partner/ Reseller/ DistributorAuthorised reseller and implementer of SILAE payroll software. ERICA provides implementation and training services for SILAE solutions.
• AVA6 GroupcoreStrategic or Co-development PartnerERICA is part of the AVA6 Group (ava6.fr), a French IT services group. ERICA operates as a member company within this group structure.
• VDN Group (Groupement Informatique)minorStrategic or Co-development PartnerERICA is a member of the VDN (vdn.fr) IT consortium/grouping, providing shared resources and network within the French IT services sector.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/sharer.php?u=https%3A%2F%2Fwww.erica.fr%2F
• LinkedInlinkedin.com/company/erica
• Xx.com/EricaBusinessIT

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ERICA Informatique