Australian Embassy Tokyo

What Australian Embassy Tokyo does

The Australian Embassy Tokyo is the official diplomatic mission of the Government of Australia to Japan, operating under the Department of Foreign Affairs and Trade (DFAT). Headquartered at 2-1-14 Mita, Minato-ku, Tokyo, with a secondary Consulate-General in Osaka, the mission provides consular services (passport applications, notarial services, emergency assistance), trade and investment facilitation through Austrade, cultural diplomacy, and political engagement across all 47 Japanese prefectures. Its foundational mandate rests on the 1976 Basic Treaty of Friendship and Cooperation (Nara Treaty) and the bilateral Special Strategic Partnership that today spans defense, critical minerals, energy security, education, and people-to-people links.

The Embassy's core "products" are government services rather than commercial offerings: consular protection and passport issuance for Australians in Japan, visa and citizenship referral to the Department of Home Affairs, trade and investment support through Austrade's commercial section, and cultural exchange programming via the Australia-Japan Foundation. Technology is limited to a bilingual website, an online appointment system, and the AustralianETA mobile application for Japanese travelers — there is no proprietary AI/ML, platform architecture, or technology product. Distribution is direct, primarily in-person by appointment at the Tokyo and Osaka missions, with digital channels (Facebook, Instagram, LinkedIn, X) used for public diplomacy and news dissemination.

The Embassy's revenue model is non-commercial: it is funded through the Australian federal budget via DFAT rather than through sales or fees. Pricing for passport and notarial services exists but is not publicly disclosed, and visa services are handled entirely by the Department of Home Affairs. Customer segments are horizontal — Japanese citizens and residents, Australians residing in or visiting Japan, and Australian businesses seeking market entry — with institutional partners including the Quad, AUKUS, ASEAN, JABCC, INPEX, Mitsubishi Heavy Industries, Cochlear, and Lynas Rare Earths. Leadership comprises career diplomats including Ambassador Justin Hayhurst (with Andrew Shearer announced as successor) and trade commissioners such as Matthew Terpstra in Osaka.

Name

Australian Embassy Tokyo

Legal name

Australian Embassy Tokyo

Website

https://japan.embassy.gov.au

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

11–50 employees

Short description

The Australian Embassy Tokyo is the Australian Government's official diplomatic mission in Japan, delivering consular, passport, and notarial services to Australians in Japan, facilitating bilateral trade and investment through Austrade, and advancing the Australia-Japan Special Strategic Partnership across defense, critical minerals, and cultural exchange.

Ownership category

akta.pro rank

Product category

Government and Diplomatic Services

NAICS

National Security and International Affairs (928), International Affairs (928120), International Affairs (92812)

SIC

Foreign Governments (8888), International Affairs (9721)

akta.pro industry

PRIMARYBPAIAIAA

Diplomatic Missions & Embassies (Bilateral Relations)

Business & Public Services/Public Sector & Government Administration/Foreign Affairs & Diplomatic Services

SECONDARYBPAIAIAB

Consular Services & Citizen Assistance

Business & Public Services/Public Sector & Government Administration/Foreign Affairs & Diplomatic Services

SECONDARYBPAIAIAF

Economic & Trade Diplomacy (Commercial, Investment, Sanctions Policy)

Business & Public Services/Public Sector & Government Administration/Foreign Affairs & Diplomatic Services

SECONDARYBPAIAIAE

Public Diplomacy, Cultural Diplomacy & Strategic Communications

Business & Public Services/Public Sector & Government Administration/Foreign Affairs & Diplomatic Services

SECONDARYBPAIAIAI

Diaspora & Expatriate Engagement

Business & Public Services/Public Sector & Government Administration/Foreign Affairs & Diplomatic Services

Keywords

• Diplomatic services
• Consular services
• Passport services
• Trade facilitation
• Public diplomacy

Headquarters

HQ city

Washington

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Distribution channels3 records

Marketing channels7 records

Core offering

The Australian Embassy Tokyo is an official diplomatic mission of the Australian Government that delivers consular, passport, and notarial services to Australian citizens in Japan; provides visa and travel information referrals; facilitates bilateral trade and investment through Austrade; and runs cultural, educational, and public diplomacy programs that strengthen the Australia-Japan Special Strategic Partnership. It also operates a Consulate-General in Osaka covering western Japan.

Product overview

The Australian Embassy Tokyo provides diplomatic and consular services to strengthen Australia-Japan relations. Core services include consular assistance for Australians in Japan, passport and notarial services, visa information referral, trade facilitation through Austrade, cultural diplomacy programs, and educational exchange support. The embassy does not operate as a commercial product company but delivers government services to citizens and businesses.

Differentiator

Problem solved

Functional benefit

Products and services

• Consular Services Assistance services for Australian citizens in Japan including emergency support, welfare checks, consular advice, and general assistance for Australians in distress.
• Passport Services Australian passport applications, renewals, and replacements processed by appointment through the Embassy in Tokyo and the Consulate-General in Osaka.
• Notarial Services Document certification, statutory declarations, affidavits, oaths, and affirmations for documents to be used in Australia.
• Electronic Travel Authority (ETA) Application Digital travel authorization service allowing Japanese passport holders to apply for tourist and business travel to Australia via the official AustralianETA mobile app.
• Trade and Investment Services Business facilitation through Austrade (Australian Trade and Investment Commission), including market entry support, investment promotion, and trade mission organization for Australian companies entering the Japanese market.
• Cultural Diplomacy Programs Arts and culture promotion, Australia-Japan Foundation funding programs, cultural events organization, and artist residencies that strengthen people-to-people links between Australia and Japan.
• News and Media Services Press releases, speeches by ambassadors and ministers, media interviews, and official statements on Australia-Japan bilateral relations.
• Education and Study Services Information and outreach for Japanese citizens interested in studying at Australian universities and institutions, including alumni engagement programs.
• Visa and Citizenship Information Referral services connecting applicants to the Australian Department of Home Affairs for visa applications, citizenship enquiries, and entry requirements to Australia.

Quantifiable outcome

• Australia-Japan bilateral trade valued at A$117.3 billion in FY2021-2022, making Japan Australia's second-largest trading partner
• +4 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

14 partnerships are on record, tiered core, flagship and minor.

• Australia-Japan Foundation (AJF/豪日交流基金)coreStrategic or Co-development PartnerThe Australia-Japan Foundation is Australia's oldest bilateral cultural exchange fund, established to promote mutual understanding and cultural ties between Australia and Japan. The AJF supports various programs including arts and culture exchanges, education partnerships, and people-to-people links. In 2026, AJF celebrated its 50th anniversary alongside the Basic Treaty of Friendship and Cooperation.
• Quad (Australia, Japan, United States, India)flagshipStrategic or Co-development PartnerAustralia and Japan participate in the Quad alongside the United States and India. The Quad focuses on maintaining a free and open Indo-Pacific region, addressing regional security challenges, health security, climate change, infrastructure, and emerging technologies. Quad Leaders' meetings are held regularly, with Australia hosting the 2023 summit.
• United StatesflagshipStrategic or Co-development PartnerAustralia and Japan cooperate trilaterally with the United States on security and defense matters. This includes the AUKUS partnership (Australia, UK, US) for nuclear submarine cooperation, and coordination on regional deterrence, maritime security, and defense capability development.
• Austrade (Australian Trade and Investment Commission)coreStrategic or Co-development PartnerAustrade operates as the commercial section of the Australian Embassy in Tokyo and Consulate-General in Osaka. They support Australian businesses entering the Japanese market, facilitate trade and investment, and promote Australian education and tourism in Japan.
• Department of Foreign Affairs and Trade (DFAT)coreOthersThe Department of Foreign Affairs and Trade oversees the Embassy's diplomatic functions. Annual Strategic Consultations are held between Australian DFAT and Japan's Ministry of Foreign Affairs at the Vice-Minister level. A diplomatic exchange program facilitates officer exchanges between the two ministries.
• Australian Universities (via Alumni Programs)coreStrategic or Co-development PartnerThe Embassy connects with Australian university alumni in Japan through outreach programs. About 25% of Australian universities rank in the top 100 globally per QS World University Rankings 2026. Alumni associations in Japan are supported through embassy programs.
• Japan-Australia Business Cooperation Committee (JABCC)coreStrategic or Co-development PartnerJABCC is a key business organization facilitating commercial ties between Australian and Japanese companies. The Embassy supports JABCC activities including anniversary events marking JAEPA's 10th anniversary in 2024.
• Shepherd's Centre (Australia)minorStrategic or Co-development PartnerRecipient of Australia-Japan Foundation grant for a program connecting deaf and hard-of-hearing young people and clinicians/researchers from Australia and Japan, facilitating experience sharing and comparison.
• IndiacoreStrategic or Co-development PartnerAustralia and Japan cooperate with India as Quad partners and through bilateral relationships. All three countries work together on Indo-Pacific stability, economic cooperation, and regional security.
• ASEAN (Association of Southeast Asian Nations)coreStrategic or Co-development PartnerAustralia and Japan coordinate on approaches to ASEAN and Southeast Asia, aligning on economic development, security cooperation, energy transition, and diplomatic initiatives. The 2016 'Australia-Japan Strategy for Cooperation in the Pacific' guides Pacific engagement.
• INPEX CorporationcoreTechnology or IntegrationINPEX operates the Ichthys gas field and LNG facility in Darwin, Australia's largest single overseas investment project at approximately A$80 billion. This project provides energy security and resilience to Japan.
• Mitsubishi Heavy Industries (Japan)coreTechnology or IntegrationMitsubishi Heavy Industries will supply Australia's Hunter-class frigate program with Type 30-derived anti-submarine warfare frigates, enhancing interoperability between the Australian Defence Force and Japan's Maritime Self-Defense Forces.
• Cochlear Limited (Australia)minorStrategic or Co-development PartnerCochlear, an Australian hearing implant company, partners with Japanese institutions for hearing health programs. The Embassy hosted a Global Hearing Roundtable supporting these partnerships.
• Lynas Rare Earths (Australia)coreStrategic or Co-development PartnerJapan announced a A$200 million investment in Lynas for rare earth production, supporting critical minerals supply chain security. This partnership is part of the Australia-Japan Critical Minerals Partnership signed in October 2022.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Embassy of the Republic of Korea, Tokyo: South Korean embassy in Tokyo with overlapping U.S. alliance dynamics, trade-promotion, and consular functions. Comparable as a neighboring democracy with complex but deep bilateral ties to Japan.
• New Zealand Embassy Tokyo: New Zealand's Tokyo embassy with similar Commonwealth-origin diplomatic infrastructure, smaller scale, and overlapping CPTPP/RCEP trade-promotion role. Most comparable in size and structural relationship depth with Japan.
• Australian Embassy, Washington D.C. Sister Australian DFAT post serving the country's most important alliance partner. Comparable structure (embassy + consulate-general, Austrade section, defense attachés), enabling direct benchmarking of mission resourcing and consular throughput.
• British Embassy Tokyo: UK diplomatic mission in Tokyo and AUKUS partner with overlapping defense-industrial and consular functions. Directly comparable as a Five Eyes ally embassy engaged in security cooperation, trade promotion, and cultural diplomacy in Japan.
• Embassy of India, Tokyo: Indian diplomatic mission in Tokyo and Quad partner. Comparable as a fellow Indo-Pacific democracy coordinating with Japan on regional security, supply-chain resilience, and people-to-people ties.
• Australian High Commission, Singapore: Australian DFAT mission covering a key ASEAN capital with similar Austrade, defense, and consular functions. Comparable as a sister post in Australia's Indo-Pacific diplomatic network.
• Embassy of the United States, Tokyo: U.S. diplomatic mission in Tokyo providing consular, visa, trade-promotion, and security-coordination services. Most directly comparable as a fellow Anglosphere embassy operating under the same bilateral security umbrella (Quad/AUKUS) and competing for similar diplomatic influence with the Japanese government.
• Embassy of Canada, Tokyo: Canadian diplomatic mission in Tokyo with comparable G7 consular, trade (via the Trade Commissioner Service), and cultural-diplomacy mandates. Comparable in scale, mandate structure, and Anglosphere bilateral posture.

Broad incumbents

• Embassy of France, Tokyo: Major EU diplomatic mission in Tokyo with comparable defense-industrial cooperation (Mitsubishi-DEXA submarine discussions, fighter programs), cultural diplomacy (Alliance Française), and consular footprint. Comparable as a G7 Indo-Pacific partner.

Others

• Australian Embassy, Washington D.C. Germany's largest diplomatic mission in Asia with comparable industrial-policy cooperation (e.g., defense, hydrogen) and G7 consular mandate. Comparable in scale, mandate breadth, and Indo-Pacific strategic orientation.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/ausambjp
• Facebookfacebook.com/australiainjpn
• LinkedInlinkedin.com/company/australian-embassy
• Instagraminstagram.com/australiainjpn

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Australian Embassy Tokyo