Flex-ICT
Flex-ICT B.V. is a Dutch IT consultancy and managed services provider delivering Microsoft-centric infrastructure, security, compliance, and lifecycle management services to SMBs and regulated-sector clients across the Netherlands.
- Company typePrivate
- Founded2004
- HeadquartersZuid-scharwoude, Netherlands
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Flex-ICT does
Flex-ICT B.V. is a privately held Dutch IT consultancy and managed services provider headquartered in Tuitjenhorn, Netherlands. The company delivers a five-pillar lifecycle service portfolio: strategic advisory (Inzicht & Advies), infrastructure design and implementation (Ontwerp & Implementatie), security and compliance (Bescherming & Beveiliging), ongoing managed services (Ondersteuning & Beheer), and continuous optimization (Evaluatie & Optimalisatie). Its technology stack is anchored on the Microsoft ecosystem — Microsoft 365, Azure, Teams, and the Microsoft Security suite (EDR/MDR, Defender, identity) — and the company holds the Microsoft Solutions Partner designation for Modern Work. Flex-ICT is certified to ISO 27001:2024 and NEN 7510:2024 (the latter specific to Dutch healthcare information security), both valid through November 2027.
The company generates revenue through a mix of recurring managed services contracts, project-based professional services and consulting, security and compliance engagements, and implementation projects. Pricing is bespoke and quote-based with no public tiers, reflecting a consultative sales motion. Go-to-market is direct and field-led, supported by content marketing via the Insights blog and customer case studies; a KPN fiber reseller partnership and a Bastion365 integration for secure file transfer and email authentication extend the delivery stack. AI capabilities offered to clients consist of Microsoft Copilot and Copilot Cowork implementation and adoption services — derivative of Microsoft's platform rather than proprietary.
Flex-ICT serves Dutch SMBs as the primary segment, with additional vertical emphasis on healthcare, government, financial services, and 24/7 production environments. Geographic scope is exclusively the Netherlands. The company has no disclosed revenue, headcount, or external funding, and operates as an independent, organically funded regional MSP with niche regulatory credentials in healthcare and information security.
Flex-ICT firmographics
Firmographics- Name
- Flex-ICT
- Legal name
- Flex-ICT B.V.
- Website
- https://flex-ict.nl
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Flex-ICT B.V. is a Dutch IT consultancy and managed services provider delivering Microsoft-centric infrastructure, security, compliance, and lifecycle management services to SMBs and regulated-sector clients across the Netherlands.
- Ownership category
- akta.pro rank
Flex-ICT industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (5415), Other Scientific and Technical Consulting Services (54169)
- SIC
- Services-Management Consulting Services (8742), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Enterprise Architecture & IT Operating Model (BPAHAEAB)
- akta.pro secondary industries
- Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)
Keywords
Where Flex-ICT is headquartered
LocationHeadquarters
- HQ city
- Zuid-scharwoude
- HQ country
- Netherlands
- HQ region
- Europe
Offices1 record
Markets served
Flex-ICT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Ongoing IT management and support services including servicedesk, workstation management, and infrastructure maintenance. Provided through SLA-based contracts with continuous engagement.
- Professional Services & Consulting: Strategic IT advisory, ICT roadmap development, digital transformation consulting, compliance advisory (ISO 27001, NIS2, NEN 7510), and technology adoption services.
- IT Infrastructure Implementation: Design and implementation of cloud solutions, server management, network infrastructure, and Modern Workplace environments using Microsoft technologies.
- Security & Compliance Services: Cybersecurity solutions including EDR/MDR, backup and disaster recovery, compliance consulting, and vulnerability management.
- Training & Adoption Services: Customized training programs for IT teams and end-users, including network training, security awareness, and Microsoft 365 adoption programs.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Flex-ICT product offering
Product offeringCore offering
Flex-ICT delivers strategic IT advisory, design and implementation of Microsoft-based infrastructure, security and compliance services (including ISO 27001 and NIS2 support), managed IT services, and continuous optimization through Power BI dashboards and adoption training. The offering is structured as a five-stage lifecycle (Insight & Advice, Design & Implementation, Protection & Security, Support & Management, Evaluation & Optimization) targeting Dutch SMB, mid-market, and regulated-enterprise organizations.
Product overview
Flex-ICT is an IT consultancy company offering a comprehensive lifecycle-based service portfolio organized around five core service pillars: Inzicht & Advies (Insight & Advice), Ontwerp & Implementatie (Design & Implementation), Bescherming & Beveiliging (Protection & Security), Ondersteuning & Beheer (Support & Management), and Evaluatie & Optimalisatie (Evaluation & Optimization). The company operates as a Microsoft Solutions Partner for Modern Workplace, providing specialized services including cloud and server solutions, compliance consultancy (ISO 27001, NIS2, NEN 7510), managed services, performance monitoring with Power BI and Microsoft Fabric, CVE vulnerability management, backup and disaster recovery solutions, and secure file upload via Bastion365. Their approach emphasizes a lifecycle methodology that progresses from strategic planning and advisory through design, implementation, security, ongoing management, and continuous optimization.
Differentiator
Problem solved
Functional benefit
Products and services
- Inzicht & Advies (Insight & Advice)
Companies that use Flex-ICT
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles5 records
Flex-ICT technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability6 records
Feature6 records
Flex-ICT partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- MicrosoftcoreFlex-ICT is a certified Microsoft Solutions Partner for Modern Work, specializing in Microsoft 365, Azure, Teams, and Modern Workplace solutions. This partnership enables the delivery of Microsoft-based IT infrastructure, security, and productivity solutions to clients.
- Bastion365coreBastion365 provides secure email encryption and file sharing solutions. Flex-ICT integrates Bastion365 for client email security and offers Bastion365's secure file upload functionality on their website.
- KPNcoreKPN is the Dutch telecommunications provider offering fiber connectivity. Flex-ICT resells KPN fiber connections as part of their IT infrastructure services, handling installation and ongoing support for business customers.
- WWF NetherlandsminorFlex-ICT is a business supporter of WWF Netherlands, contributing to global nature and biodiversity protection efforts. Part of their Corporate Social Responsibility (MVO) commitment.
- Oncode InstituteminorOncode Institute focuses on breakthrough cancer research combining technology and science. Flex-ICT supports this initiative as a sponsor, contributing to Alpe d'HuZes fundraising efforts.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Flex-ICT competitors and assessment
Company assessmentDirect peers
- Wortell: Dutch Microsoft Solutions Partner specializing in Microsoft 365, Azure and Modern Workplace services for SMB and mid-market. Direct competitor in the same Microsoft-centric managed services and advisory niche.
- Tesorion: Dutch cybersecurity services firm (now part of SITS Group) offering managed detection, vulnerability management and compliance services. Closely comparable on the security and compliance portion of Flex-ICT's portfolio.
- Valid: Dutch IT services firm with workplace, cloud, and managed services offerings. Comparable SMB/mid-market focus with Microsoft ecosystem alignment.
- OGD: Netherlands-headquartered IT services firm providing managed services, workplace, cloud and security. Overlaps directly with Flex-ICT on Microsoft-centric SMB/mid-market managed IT.
- Macaw: Dutch-origin Microsoft cloud and Modern Workplace services specialist (acquired by Kyndryl). Direct peer on Microsoft-centric managed services and digital workplace delivery.
- ilionx: Netherlands-based IT services and managed services provider with similar Microsoft-centric delivery and multi-vertical coverage including government and healthcare. Comparable consulting-plus-managed services model.
- Conclusion: Dutch IT services group with multiple specialist brands covering managed services, cloud, and security. Competes with Flex-ICT across the Dutch mid-market for Microsoft-based IT outsourcing and advisory work.
- Inspark: Dutch Microsoft-focused MSP and cloud services provider with deep Microsoft 365 and Azure practice. Closely comparable on technology stack and target segment.
Broad incumbents
- Insight Enterprises: Global IT solutions and services provider with strong Microsoft partnership delivering managed services, cloud, and workplace solutions. Competes at a larger scale across the same Microsoft-centric portfolio.
- Avanade: Global large-scale Microsoft-focused consultancy (joint venture between Accenture and Microsoft). Competes for enterprise Microsoft 365/Azure work and sets the upper-end competitive standard for Microsoft partners.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Flex-ICT social profiles
Digital presenceFlex-ICT compliance and trust
Trust signalCompliance2 records
Flex-ICT financial estimates
Financial estimateRevenue estimate
Valuation estimate
Flex-ICT leadership team
Management profileNumber of profiles
Flex-ICT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Flex-ICT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Flex-ICT
What does Flex-ICT do?
Flex-ICT delivers strategic IT advisory, design and implementation of Microsoft-based infrastructure, security and compliance services (including ISO 27001 and NIS2 support), managed IT services, and continuous optimization through Power BI dashboards and adoption training. The offering is structured as a five-stage lifecycle (Insight & Advice, Design & Implementation, Protection & Security, Support & Management, Evaluation & Optimization) targeting Dutch SMB, mid-market, and regulated-enterprise organizations.
Is Flex-ICT a public or private company?
Flex-ICT is a private company. It is classified as unknown and is currently operating.
When was Flex-ICT founded?
Flex-ICT was founded in 2004. It employs 11 to 50 people.
Where is Flex-ICT based?
Flex-ICT is headquartered in Zuid-scharwoude, Netherlands, in the Europe region.
How does Flex-ICT make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services & Consulting, IT Infrastructure Implementation, security & Compliance Services and training & Adoption Services.
Who are Flex-ICT's main competitors?
Direct peers on record are Wortell, Tesorion, Valid, OGD, Macaw, ilionx, Conclusion and Inspark. Broad incumbents are Insight Enterprises and Avanade.
Does Flex-ICT have an API?
No public API is recorded for Flex-ICT.
What industry is Flex-ICT in?
Flex-ICT's product category is Managed IT Services. Its primary akta.pro industry code is BPAHAEAB, Enterprise Architecture & IT Operating Model, with a secondary code of BPAEADAL, Data Security & Privacy Managed Services (DLP/Encryption). Its NAICS code is 5415 and its SIC code is 8742.