R-Learning
R-Learning is a Tokyo-based, founder-owned Japanese IT services firm founded in 2002 that operates as an SES engineering placement provider, an 'IT family doctor' advisory for SMEs, and a Ruby on Rails-focused custom development house. It serves enterprise, mid-market, and startup clients across diverse Japanese industries.
- Company typePrivate
- Founded2002
- HeadquartersTokyo, Japan
- Headcount11–50
- GTM typeB2B
- OfferingServices
What R-Learning does
R-Learning Co., Ltd. (株式会社アールラーニング) is a privately held Japanese IT services firm founded in June 2002 (originally as R-Learning Incorporated in San Francisco, with operations consolidated into Japan and the prior US entity closed in February 2005). The company is headquartered in Shibuya, Tokyo and is 100% founder-owned by representative director Kōichirō Shōji since the 2013 buyout of all external shareholders.
The firm operates three intertwined businesses. Its core is a Systems Engineering Services (SES) practice that places engineers — predominantly Ruby on Rails specialists but also Java, HTML/CSS, Excel VBA, and infrastructure engineers — at client sites for development, maintenance, and operations work. Layered on top is the 'ITお助け隊' (IT Helper Team) advisory brand, which positions the company as an ongoing 'IT family doctor' for Japanese SMEs, providing IT literacy training, infrastructure audits, system improvement proposals, and help-desk-style support. A third stream, 'オーダーメイド受注', delivers bespoke custom development and infrastructure projects end-to-end. R-Learning holds the Ruby Association Certified System Integrator designation (since July 2009, 4th firm in Japan), operates dual-check quality control with dedicated test engineers, and markets tiered L1/L2 support contracts plus paid options (Quick Standby, documentation cleanup).
Customer footprint spans Japanese enterprises (SoftBank, DeNA, Hitachi, Dell/Dell Technologies, Maeda Construction, Hobart Japan, TIS), mid-market firms, and startups (Gunosy, MERY, Tabi Getter), plus government system engagements. Two proprietary products — UGUISU (push-type information sharing, launched May 2010) and SHINGETU (attendance management SaaS, October 2011) — are listed as discontinued. In June 2025 the company appointed its first CSO focused on AI-enabled commissioned development and published new employer-brand and slogan assets, signaling an attempted repositioning rather than a fundamental model change. Headcount sits at ~45 (2023, contract staff included), making R-Learning a small, mature, relationship-driven SES-plus-advisory house rather than a venture-scale technology business.
R-Learning firmographics
Firmographics- Name
- R-Learning
- Legal name
- 株式会社アールラーニング
- Website
- https://r-learning.co.jp
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- R-Learning is a Tokyo-based, founder-owned Japanese IT services firm founded in 2002 that operates as an SES engineering placement provider, an 'IT family doctor' advisory for SMEs, and a Ruby on Rails-focused custom development house. It serves enterprise, mid-market, and startup clients across diverse Japanese industries.
- Ownership category
- akta.pro rank
R-Learning industry classification
Industry- Product category
- IT Consulting and Engineering Services
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Professional and Management Development Training (61143)
- SIC
- Services-Computer Programming Services (7371), Services-Management Consulting Services (8742), Services-Educational Services (8200)
- akta.pro primary industry
- Custom Corporate IT Training & Upskilling Programs (BPAEANAB)
- akta.pro secondary industries
- Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC) (EDAEAHAJ), Software Engineering & Application Development Training (Languages, Frameworks, Testing) (BPAEANAI)
Keywords
Where R-Learning is headquartered
LocationHeadquarters
- HQ city
- Tokyo
- HQ country
- Japan
- HQ region
- Asia
Offices1 record
Markets served
R-Learning business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others
Revenue model
- SES (Systems Engineering Services): Engineers are placed at client sites to perform system development, maintenance, and operations. Revenue is generated through hourly or project-based billing of engineering personnel at client locations.
- ITお助け隊 (IT Advisory Services): IT consulting and advisory services covering IT literacy training, infrastructure surveys and proposals, system improvement proposals, and IT help desk support for client employees. Billed as retainer or project-based engagements.
- オーダーメイド受注 (Custom Development): Custom IT environment design, system development, and infrastructure construction aligned with client vision and business model. Delivered through a structured workflow: hearing, solution design, quotation, implementation, delivery, and post-delivery support/training.
- Technical Support Contracts: Annual support contracts for software developed for clients, with multiple support levels (Level 1 non-technical, Level 2 technical) and optional add-ons such as Quick Standby Support and document organization services.
- UGUISU & SHINGETU (Proprietary Software Products): Sale of proprietary software products including UGUISU (push-type information sharing) and SHINGETU (attendance management SaaS).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Level 1 Support: Non-technical advice for software queries within documented functionality scope. |
| Subscription | Annual | Level 2 Support: Technical advice for software queries within documented functionality scope. |
| Unit Pricing | Pay-as-you-go | Quick Standby Support: On-site or online reserved technician support in 4-hour time blocks for system migrations or urgent needs. |
| Unit Pricing | One time/ perpetual license | Document Organization: Paid service to organize documentation from replacement or handover of third-party support. |
| Subscription | Monthly | Mid-career hiring compensation: ¥213,000+/month for inexperienced, ¥250,000+ for experienced members, ¥300,000+ for team leader, ¥400,000+ for manager, ¥500,000+ for division director. |
| Subscription | Monthly | New graduate compensation: ¥240,000 basic (¥225,000 during 3-month trial) for April 2025 start; ¥250,000 basic (¥235,000 during trial) for April 2026 start. Includes 20 hours of expected overtime. |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
R-Learning product offering
Product offeringCore offering
R-Learning is a Tokyo-based IT services firm that primarily places engineers at client sites for system development, maintenance, and operations (SES), and operates an IT advisory practice (ITお助け隊 / IT Helper Team) that functions as an ongoing "IT specialist family doctor" — providing IT strategy, infrastructure surveys, employee IT literacy training, system improvement proposals, and help desk services for Japanese SMEs and enterprises. The company also delivers bespoke custom-developed IT environments (オーダーメイド受注) and tiered annual technical support contracts. Proprietary software products UGUISU and SHINGETU have been discontinued.
Product overview
R-Learning is an IT services company offering two core service lines: ITお助け隊 (IT support/consulting) as an 'IT specialist family doctor,' and オーダーメイド受注 (custom IT solutions) for system development and infrastructure. The company previously offered UGUISU (Ruby on Rails push-type information sharing) and 新月-SHINGETU (attendance management SaaS) as standalone products.
Differentiator
Problem solved
Functional benefit
Brands
- ITお助け隊: IT specialist concierge service providing IT consulting, system support, and IT literacy training for small and medium businesses
- オーダーメイド受注
- UGUISU
- 新月-SHINGETU
Products and services
- ITお助け隊 (IT Helper Team) IT consulting and advisory service functioning as an "IT specialist family doctor" — delivers IT strategy, infrastructure surveys, system improvement proposals, employee IT literacy training, and IT help desk support. Aimed at Japanese SMEs lacking in-house IT expertise.
- オーダーメイド受注 (Custom Development) Custom IT solutions service that creates IT environments tailored to client visions — handles new or existing business IT systems, internal system reviews, business process IT-enablement, and infrastructure deployment. Delivered through a structured workflow from hearing through post-delivery training.
- SES (Systems Engineering Services) Placement of engineers at client sites for system development, maintenance, and operations, billed on an hourly or project basis. Clients include SoftBank, DeNA, Hitachi, Dell, Gunosy, MERY, ISF Net, and At Home.
- Annual Technical Support Contracts (Level 1 / Level 2) Annual technical support contracts for software developed for clients, with Level 1 (non-technical advisory) and Level 2 (technical advisory) tiers, delivered via email, phone, FAX, and on-site during Japanese business hours (weekdays 10:00–18:00). Optional add-ons include Quick Standby Support (4-hour blocks) and Document Organization.
Quantifiable outcome
- Excel workflow processing reduced from hours to seconds through VBA automation (script checking tool for TV production company)
- +3 more outcomes
Companies that use R-Learning
Customer profileNamed customers22 records
Segments3 records
Ideal customer profiles2 records
R-Learning technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
R-Learning partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- アイティメディア株式会社 (ITmedia)coreJointly established the Rails Technician Certification Exam Operations Committee with ITmedia in November 2010, contributing to industry-wide Rails competency standards.
- Ruby Association (Rubyアソシエーション)coreR-Learning was certified as a Ruby Association Certified System Integrator in July 2009, the 4th company in Japan to receive this designation. The certification reflects specialized Ruby/Rails expertise and ecosystem positioning.
- 株式会社ブルワーク (Bluework)minorBusiness partnership formed in February 2009 for infrastructure service strengthening, possibly involving joint service delivery or capability sharing.
- 株式会社万葉 (Matsuyama)minorBusiness partnership formed in May 2008 for Ruby on Rails collaboration, likely involving shared development resources or expertise exchange in the Ruby ecosystem.
Scale indicators9 records
Recent moves20 records
Expansion highlights4 records
R-Learning competitors and assessment
Company assessmentBroad incumbents
- Works Applications: Japanese enterprise software company that also operates SES-style engineer dispatch and custom development services. Overlaps with R-Learning's custom development and engineer placement offerings, primarily for enterprise clients.
- BIPROGY Inc. (formerly Nihon Unisys): Major Japanese IT services and systems integrator with broad enterprise and government client base. Competes with R-Learning in custom development and infrastructure services for large enterprises across telecom, finance, and public sector.
Direct peers
- SAKURA internet Inc. Japanese hosting and IT services provider that also supports Ruby on Rails application deployment and offers cloud infrastructure for SMEs. Touches R-Learning's hosting, infrastructure, and SME IT enablement offerings.
- TechnoPro Holdings: Japan's largest technical staffing/SES provider placing engineers across industries. Directly competes with R-Learning's core SES engineer placement model at far larger scale, and is the benchmark for billable engineer utilization economics in the Japanese market.
- WingArc1st Inc. Japanese IT vendor focused on business forms, BI, and IT infrastructure for SMEs and mid-market firms. Closely overlaps with R-Learning's ITお助け隊 value proposition of acting as an outsourced IT function for Japanese SMEs.
- INTEC Inc. Japanese IT services firm offering custom development, infrastructure, and SES placement to enterprise and mid-market clients. Direct overlap with R-Learning's mix of engineer placement and custom IT solutions.
- A-Team Inc. Japanese digital agency and engineering services firm known for Ruby on Rails custom development. Competes most directly with R-Learning's custom Ruby/Rails development and infrastructure practice.
- TIS Inc. Mid-to-large Japanese IT services and consulting firm providing custom software development and SES placements. Operates as both a customer and competitor in the Japanese IT services space.
Emerging players
- Money Forward, Inc. Major Japanese cloud SaaS provider for SMEs and personal finance, with significant Ruby on Rails infrastructure. Adjacent to R-Learning's SME digitalization and Ruby/Rails ecosystem positioning rather than direct service competition.
- freee K.K. Japanese cloud accounting SaaS company built primarily on Ruby on Rails, targeting Japanese SMEs. Not a direct competitor for services but operates in the same Ruby-on-Rails-plus-Japanese-SME digitalization intersection that R-Learning has bet on.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
R-Learning social profiles
Digital presenceR-Learning compliance and trust
Trust signalCompliance3 records
R-Learning financial estimates
Financial estimateRevenue estimate
Valuation estimate
R-Learning leadership team
Management profileNumber of profiles
Profiles8 records
R-Learning funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
R-Learning M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about R-Learning
What does R-Learning do?
R-Learning is a Tokyo-based IT services firm that primarily places engineers at client sites for system development, maintenance, and operations (SES), and operates an IT advisory practice (ITお助け隊 / IT Helper Team) that functions as an ongoing "IT specialist family doctor" — providing IT strategy, infrastructure surveys, employee IT literacy training, system improvement proposals, and help desk services for Japanese SMEs and enterprises. The company also delivers bespoke custom-developed IT environments (オーダーメイド受注) and tiered annual technical support contracts. Proprietary software products UGUISU and SHINGETU have been discontinued.
Is R-Learning a public or private company?
R-Learning is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was R-Learning founded?
R-Learning was founded in 2002. It employs 11 to 50 people.
Where is R-Learning based?
R-Learning is headquartered in Tokyo, Japan, in the Asia region.
How does R-Learning make money?
Five revenue lines are on record. SES (Systems Engineering Services) is the primary driver. The others are ITお助け隊 (IT Advisory Services), オーダーメイド受注 (Custom Development), technical Support Contracts and UGUISU & SHINGETU (Proprietary Software Products).
Who are R-Learning's main competitors?
Broad incumbents on record are Works Applications and BIPROGY Inc. (formerly Nihon Unisys). Direct peers are SAKURA internet Inc., TechnoPro Holdings, WingArc1st Inc., INTEC Inc., A-Team Inc. and TIS Inc.. Emerging players are Money Forward, Inc. and freee K.K..
Does R-Learning have an API?
No public API is recorded for R-Learning.
What industry is R-Learning in?
R-Learning's product category is IT Consulting and Engineering Services. Its primary akta.pro industry code is BPAEANAB, Custom Corporate IT Training & Upskilling Programs, with a secondary code of EDAEAHAJ, Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC). Its NAICS code is 541511 and its SIC code is 7371.