Pathway

What Pathway does

Pathway is a UK-registered charity (no. 1138741) and company (no. 7210798) founded in 2010 and headquartered in London, operating as the country's leading specialist organisation for homeless and inclusion health. Its core product is the Pathway Partnership Programme, which embeds nine dedicated multidisciplinary hospital teams within NHS trusts across England and Wales (Hull, Inner/Outer North West London, Leeds, St George's, Plymouth, East Kent, Hackney, Cardiff & Vale) to improve the quality and coordination of care for people experiencing homelessness during admission and discharge. In 2024/25 these teams supported 4,778 people — a 41% increase year-on-year — and reported a 62% reduction in returns to rough sleeping and over £9 million in NHS cost savings.

The organisation's technology stack centres on a digital health-screening template co-developed with EMIS Health for the EMIS Web and SystmOne clinical systems, using national SNOMED CT coding to capture clinical history, mental health, addiction, housing, and financial status. Pathway operates three additional product lines: the Faculty for Homeless and Inclusion Health (a Royal College-endorsed professional membership network producing Service Standards and CPD), an extensive open-access Research, Policy & Practice library, and a portfolio of training toolkits (palliative care, emergency medicine, GP reception). Revenue is generated through NHS commissioning of Pathway teams, charitable donations (£10/month suggested giving), and project grants from organisations such as Project Giving Back, Healthy London Partnership, and the St Martin-in-the-Fields Frontline Fund. The charity is led by CEO Alex Bax with Professor Kamila Hawthorne as Chair.

Name

Pathway

Legal name

Pathway

Website

https://pathway.org.uk

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Pathway is a UK charity that embeds nine specialist hospital teams within NHS trusts to improve healthcare for people experiencing homelessness, complemented by Royal College-endorsed clinical standards, professional training, and a digital screening template for EMIS clinical systems.

Ownership category

akta.pro rank

Product category

Homeless and Inclusion Health Services

NAICS

Other Individual and Family Services (624190), Individual and Family Services (6241)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGACAG)

akta.pro secondary industry

Disability Services & Independent Living Support (BPAGAEAG)

Keywords

• Homeless healthcare services
• Inclusion health programmes
• NHS hospital partnerships
• Healthcare charity services
• Clinical standards development

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Charitable Donations: Pathway relies on public donations and charitable giving. The website encourages regular monthly donations (£10 per month suggested) and larger corporate partnerships.
2. NHS Partnership Programme Funding: Funding from NHS trusts and healthcare commissioning to establish and maintain Pathway teams within hospitals across the UK.
3. Grant Funding: Project Giving Back provided grant funding for The Pathway Garden at RHS Chelsea 2025. The charity also receives support from various grant-making charitable organizations.

Go-to-market motion3 records

Distribution channels3 records

Marketing channels7 records

Core offering

Pathway is a UK healthcare charity that, in collaboration with the NHS, embeds specialist multidisciplinary hospital teams to improve the quality and coordination of care for people experiencing homelessness during admission and discharge. It runs the Faculty for Homeless and Inclusion Health (a professional membership network producing evidence-based service standards), publishes research and policy resources, and has developed the first dedicated digital health-screening template for EMIS Web and SystmOne clinical systems.

Product overview

Pathway is the UK's leading homeless and inclusion health charity operating three interconnected programmes: the Pathway Partnership Programme (hospital-based specialist teams improving care coordination for homeless patients), The Faculty for Homeless and Inclusion Health (a membership network with standards, resources and CPD), and an extensive Research, Policy & Practice resource library. The core offering is the Partnership Programme supporting 9 NHS hospital teams, complemented by clinical standards, training resources, a digital health-screening template for EMIS/SystmOne systems, and Faculty membership services. The charity also raises public awareness through initiatives like The Pathway Garden at RHS Chelsea 2025.

Differentiator

Problem solved

Functional benefit

Brands

• The Faculty for Homeless and Inclusion Health: An inclusive membership network for professionals involved with or interested in the field of inclusion health, producing standards and guidance for commissioners and service providers.

Products and services

• Pathway Partnership Programme Working in collaboration with the NHS, dedicated Pathway hospital teams improve the overall quality and coordination of care for people experiencing homelessness during admission and discharge. The programme currently supports over 3,500 patients annually across UK NHS hospitals.
• The Faculty for Homeless and Inclusion Health Inclusive professional membership network for clinicians, nurses, social workers, commissioners and researchers working in or interested in inclusion health. Provides subgroups, evidence-based standards, CPD days, webinars and an annual conference.
• Homeless and Inclusion Health Service Standards Evidence-based framework produced by the Faculty for Homeless and Inclusion Health for the commissioning and provision of health services for excluded people. Used by NHS commissioners, providers and system leaders.
• Research, Policy & Practice Resources Online library of research publications, reports, toolkits, case studies, patient stories, podcasts and learning resources covering 23 topic areas including street discharge, lived experience, mental health, palliative care and digital health inclusion.
• Homeless Digital Health-Screening Template Digital health-screening template co-developed with EMIS Health and SystmOne for EMIS Web clinical systems. Enables doctors and health workers to capture clinical history, mental health, addiction issues, housing and financial status for homeless patients using national SNOMED CT coding. Available free to organisations using EMIS Web.
• Faculty CPD Day Annual continuing professional development day for Faculty members covering topics including inclusion health service design, NICE guidelines, multidisciplinary working, lived experience voice, and public health approaches.
• Emergency Medicine Training Modules Three online training modules developed through the Homeless Health Consortium (RCEM, Pathway, Homeless Link, Groundswell, Change Communication) and hosted by Fairhealth, covering homelessness and health introduction, duty to refer and housing law, and practical steps to help homeless patients. Aimed at Emergency Department staff and ward teams.
• Homeless Palliative Care Toolkit Free online toolkit co-developed with Marie Curie and St Mungo's to help frontline staff identify and communicate with people requiring palliative care support who are experiencing homelessness.
• GP Receptionist Training Package Training video, slides and quiz for GP receptionists and practice managers on regulatory guidance around homelessness, developed with the Care Quality Commission and funded by Healthy London Partnership.
• Expert by Experience Video Series Series of short films featuring people with lived experience of homelessness and clinicians discussing issues including complex trauma, engaging patients and practical action.

Quantifiable outcome

• 62% reduction in returns to rough sleeping (2024/5)
• +5 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature1 record

Partnerships

21 partnerships are on record, tiered core and major.

• NHS Hospital TrustscoreStrategic or Co-development PartnerPathway works in collaboration with NHS hospitals to establish specialist homeless healthcare teams. Current partners include hospitals in Hull, Inner/Outer North West London (Imperial/Chelsea/Westminster), Leeds, St George's, Plymouth, East Kent, Hackney, and Cardiff & Vale. These teams improve quality and coordination of care for people experiencing homelessness.
• Modular (Garden Design)majorStrategic or Co-development PartnerGarden designers Allon Hoskin and Robert Beaudin of Modular designed The Pathway Garden for RHS Chelsea 2025.
• Shekinah CentrecoreStrategic or Co-development PartnerThe Shekinah Centre in Plymouth is a community-based day centre supporting people experiencing homelessness. Following the RHS Chelsea Flower Show, The Pathway Garden was permanently relocated to the Shekinah Centre. Pathway has an expert homelessness team at Plymouth Hospital working closely with the centre.
• BRICSS (Bradford Respite and Intermediate Care Support Services)coreStrategic or Co-development PartnerBRICSS is a partnership between Bevan Healthcare and Horton Housing Association, providing 13 self-contained furnished rooms with 24-hour staffing for homeless people with healthcare needs. The service provides step-down from hospital or step-up from community care, reducing subsequent hospital use.
• PraxiscoreStrategic or Co-development PartnerMigrant and human rights charity Praxis partners with the Royal London Hospital Pathway Team to help patients with uncertain migration status or no recourse to public funds.
• Carnall FarrarmajorStrategic or Co-development PartnerHealthcare management consultancy Carnall Farrar partnered with Pathway to produce 'The Unseen Struggle: The Invisibility of Homelessness in NHS Data' report.
• Marie CuriecoreStrategic or Co-development PartnerMarie Curie partnered with Pathway, Groundswell, UCL, University of York, and NIHR to produce the TIFFIN Recommendations for involving people with lived experience of homelessness in palliative and end of life care research.
• Care Quality CommissioncoreStrategic or Co-development PartnerCQC co-produced 'A Second Class Ending' discussion paper on end of life care for people experiencing homelessness with the Faculty for Homeless and Inclusion Health.
• GroundswellcoreStrategic or Co-development PartnerGroundswell partnered with Pathway and The King's Fund on the 'Beyond Pockets of Excellence' collaborative programme exploring Integrated Care Systems for Inclusion Health.
• The King's FundcoreStrategic or Co-development PartnerThe King's Fund partnered with Pathway and Groundswell on a collaborative programme between seven regional Integrated Care Services to explore improving outcomes for Inclusion Health groups.
• St Mungo'scoreStrategic or Co-development PartnerSt Mungo's collaborated with Pathway and Marie Curie Palliative Care Research Department at UCL to develop the Homeless Palliative Care Toolkit.
• St Ann's HospicemajorStrategic or Co-development PartnerSt Ann's Hospice commissioned the short film 'Homelessness and palliative care' sharing experiences of people affected by homelessness and frontline staff.
• EMIS HealthcoreTechnology or IntegrationEMIS Health collaborated with Pathway to develop the first dedicated digital health-screening template for homeless patients. The template is available free to organisations using EMIS Web clinical system.
• Care Quality CommissionmajorStrategic or Co-development PartnerCQC worked with Pathway and receptionists to produce best practice guidelines for working with patients who are homeless.
• Royal College of PhysiciansmajorStrategic or Co-development PartnerRoyal College of Physicians guidance advises that hospitals supporting 30+ homeless patients per year develop specific responses, and those with 200+ consider developing a Pathway team.
• Royal College of Emergency MedicinemajorStrategic or Co-development PartnerRCEM partnered with Pathway, Change Communication, Homeless Link and Groundswell (Homeless Health Consortium) to develop training course for Emergency Department staff.
• Homeless LinkcoreStrategic or Co-development PartnerPart of the Homeless Health Consortium with Pathway, RCEM, Change Communication, and Groundswell.
• GroundswellcoreStrategic or Co-development PartnerPart of the Homeless Health Consortium with Pathway, RCEM, Change Communication, and Homeless Link.
• FairhealthmajorChannel Partner/ Reseller/ DistributorFairhealth hosts the e-learning course developed by the Homeless Health Consortium for Emergency Department staff.
• University of Brighton / Brighton and Sussex Medical SchoolmajorStrategic or Co-development PartnerHost venue for the Faculty for Homeless and Inclusion Health CPD day on 10th July 2026.
• BMJ OpenmajorOthersPeer-reviewed journal BMJ Open published research on barriers and facilitators to accessing health and social care services for people living in homeless hostels.

Scale indicators9 records

Recent moves6 records

Expansion highlights3 records

Emerging players

• Bevan Healthcare: Bevan Healthcare is a Bradford-based social enterprise providing primary care for homeless and vulnerable populations, and partners with Horton Housing Association on the BRICSS respite service referenced by Pathway. Directly comparable as an inclusion health provider serving excluded populations.
• Marie Curie: Marie Curie partnered with Pathway, Groundswell, UCL, and University of York on the TIFFIN Recommendations and the Homeless Palliative Care Toolkit. Comparable as a healthcare charity intersecting with homelessness at the palliative and end-of-life care interface.

Direct peers

• Homeless Link: Homeless Link is the national membership charity for frontline homelessness organizations in England and is part of the Homeless Health Consortium with Pathway, RCEM, Groundswell, and Change Communication. It is directly comparable as a national coordinating body for homelessness services.
• St Mungo's: St Mungo's is a major UK charity providing housing, health, and recovery services for people experiencing homelessness, and collaborated with Pathway and Marie Curie on the Homeless Palliative Care Toolkit. Directly comparable as a homeless health and housing services provider.
• Groundswell: Groundswell is a UK charity that works alongside people experiencing homelessness, including co-producing research with Pathway on homelessness, palliative care, and Integrated Care Systems for inclusion health. It is a direct peer in the homeless health advocacy and peer-research space.
• Crisis UK: Crisis is the UK's national charity for people experiencing homelessness, working on housing, health, and inclusion. It is a direct peer operating in the same sector, addressing overlapping needs of the same vulnerable population.
• Centrepoint: Centrepoint is a UK charity providing accommodation, health, and support services for homeless young people aged 16-25. It is a direct peer in the homelessness services space, with overlapping health and supported-housing programmes.

Others

• The King's Fund: The King's Fund partnered with Pathway and Groundswell on the 'Beyond Pockets of Excellence' Integrated Care Systems for Inclusion Health programme. It is an adjacent ecosystem partner rather than a competitor, functioning as a health policy think tank influencing the same commissioning environment.

Broad incumbents

• Shelter: Shelter is the UK's largest housing and homelessness charity, operating a broader portfolio including advice, campaigning, and frontline services. Comparable as a major national homelessness organization, though less focused on hospital-based health delivery than Pathway.

Regional players

• Shekinah Centre: Shekinah is a Plymouth-based charity supporting people experiencing homelessness and the permanent home of The Pathway Garden after RHS Chelsea 2025. Pathway has an embedded team at Plymouth Hospital working closely with Shekinah, making it a regional peer and operational partner.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/in/fhih-student-network
• Xx.com/pathwayuk

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pathway