Infoserve
INFOSERVE GmbH is a Saarbrücken-based IT system house and wholly-owned eurodata AG subsidiary delivering managed services, cloud hosting from its own ISO 27001 data center, IT security, and software development to 400+ enterprise and mid-market customers across Germany.
- Company typePrivate
- Founded1993
- HeadquartersSaarbrücken, Germany
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Infoserve does
INFOSERVE GmbH is a privately held IT system house headquartered in Saarbrücken, Germany, operating since 1993 as a wholly-owned subsidiary of eurodata AG within the eurodata-Gruppe. The company delivers managed IT services, data center and cloud hosting, IT security consulting, agile software development, and IT infrastructure buildout to roughly 400+ active customers, primarily mid-market and enterprise accounts in the Saarland region and broader German-speaking market. Its customer base spans banking and finance (mediserv Bank, SIKB), healthcare (Klinikum Saarbrücken), large retail and POS technology (Globus, Zucchetti/TCPOS), government and public sector (Saarland-Sporttoto), and a long tail of SMB and non-profit accounts.
The company's core technical asset is its own ISO 27001-certified high-performance data center in Saarbrücken, hosting 1,000+ servers and virtual machines and providing the foundation for its cloud services and colocation offerings. Service delivery is organized around four-tier INFOSERVE SERVICE CARDS (BRONZE/SILBER/GOLD/PLATIN) at €29–€249 per system per month, encompassing documentation, monitoring, patch management, 24/7 support, configuration backup, and centralized log management. INFOSERVE resells and implements third-party platforms — Odoo ERP (as an Odoo Ready Partner), Google Workspace, CrowdStrike, Proxmox VE (Authorized Reseller), Splunk, Cisco, Check Point, VMware — and bundles them with proprietary managed-services and design capabilities. The company holds ISO 9001 and ISO 27001 certifications, is registered with the Bundesnetzagentur (09/253), and operates a sales-led go-to-market with direct enterprise field engagement and standardized mid-market subscription tiers.
Infoserve firmographics
Firmographics- Name
- Infoserve
- Legal name
- INFOSERVE GmbH
- Website
- https://infoserve.de
- Company type
- Private
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- INFOSERVE GmbH is a Saarbrücken-based IT system house and wholly-owned eurodata AG subsidiary delivering managed services, cloud hosting from its own ISO 27001 data center, IT security, and software development to 400+ enterprise and mid-market customers across Germany.
- Ownership category
- akta.pro rank
Infoserve industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Enterprise Data Centers & On-Prem Facilities (Owned/Operated) (HDABACAG)
- akta.pro secondary industries
- Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA), Edge Colocation & Distributed Data Center Services (HDABAOAB), Cloud FinOps & SaaS Spend Management (BPAEAOAH)
Keywords
Where Infoserve is headquartered
LocationHeadquarters
- HQ city
- Saarbrücken
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
Infoserve business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed IT Services: Recurring managed services delivered through SERVICE CARDS tiers, providing ongoing infrastructure monitoring, support and management for customer systems both on-premise and in data center
- Data Center & Cloud Services: Hosting, cloud infrastructure, and colocation services from proprietary ISO 27001 certified data center
- IT Security Services: Security consulting, penetration testing, network security scanning, IT security infrastructure implementation including firewall and VPN solutions
- Software Development: Agile software development, web development, and design services for customer projects including Odoo customization
- IT Infrastructure Buildout: Design and implementation of customer IT infrastructure including networking, server setup, and broadband connectivity solutions
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | SERVICE CARD SILBER - Basic managed services with documentation, monitoring and patch management support |
| Subscription | Monthly | SERVICE CARD GOLD - Premium service with 24/7 support included |
| Subscription | Monthly | SERVICE CARD PLATIN - Maximum service level with backup of configuration and central log management |
| Subscription | Monthly | Service Cards range - Managed services pricing |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Infoserve product offering
Product offeringCore offering
INFOSERVE GmbH is a professional IT system house based in Saarbrücken, Germany, offering managed IT services built on its own ISO 27001 certified data center and cloud infrastructure. Core offerings include data center hosting, cloud services, four-tier managed service packages (SERVICE CARDS), IT security consulting, agile software/web development, and IT infrastructure buildout for enterprise and mid-market customers primarily in Germany.
Product overview
INFOSERVE GmbH is a professional system house and managed services provider based in Saarbrücken, Germany, operating as part of the eurodata Group. The company offers a portfolio of IT services centered around its own data center and cloud infrastructure. Core offerings include INFOSERVE Rechenzentren (data center services with its own facility in Saarbrücken) and INFOSERVE Cloud Services. These are complemented by four INFOSERVE SERVICE CARDS tiers (BRONZE/SILBER/GOLD/PLATIN) providing escalating levels of managed support, monitoring, patch management, 24/7 coverage, and log management. INFOSERVE also delivers third-party software platforms as services — Odoo (open-source ERP, as an Odoo Ready Partner), Google Workspace (with local backup), CrowdStrike (cybersecurity), and Proxmox VE (virtualization, as an Authorized Reseller). Supporting service lines include agile software/web development, IT security consulting, IT infrastructure buildout, secure IT operations (including 24/7 first-level support), IT consulting, and creative/design services. The overall portfolio is structured as a service-led offering rather than a unified software product, with each service available independently or bundled via SERVICE CARDS.
Differentiator
Problem solved
Functional benefit
Products and services
- INFOSERVE Rechenzentren (Data Center Services) Own ISO 27001 certified high-performance data center in Saarbrücken providing secure housing for customer data and applications, including virtualized Linux and Windows systems, network security, and tailored data center solutions for enterprise customers.
- INFOSERVE Cloud Services Cloud solutions built on the company's own data center infrastructure, offering secure and scalable IT infrastructure for businesses, complementing the company's 30+ years of managed services experience.
- INFOSERVE SERVICE CARDS (Managed Service Tiers) Four-tier managed service offering (BRONZE/SILBER/GOLD/PLATIN) providing infrastructure monitoring, documentation, support, patch management, 24/7 availability, configuration backup, and centralized log management. Monthly costs per system range from €29 to €249 depending on service level.
- IT-Sicherheit (IT Security Services) IT security services including automated security checks, network scans, penetration testing, technical and organizational security measures, differential backup, disaster recovery, and security awareness training for business customers.
- Sicherer IT-Betrieb (Secure IT Operations) Managed IT operations including 24/7 first-level support provided by experienced staff, with monitoring, documentation, and incident management for customer IT environments.
- Agile Softwareentwicklung (Agile Software Development) Agile software and web development services using agile methods to achieve faster results, enable timely bug fixes, and allow more frequent feature rollouts, including Odoo customization for enterprise customers.
- IT-Beratung (IT Consulting) IT consulting services helping customers with technology strategy, infrastructure planning, and digital transformation projects.
- IT-Infrastruktur Aufbau (IT Infrastructure Buildout) Design and deployment of customer IT infrastructure including network setup, server installation, and security infrastructure implementation for enterprise customers.
- SECURE BACKUP Service SECURE BACKUP with end-to-end encryption and encrypted storage in the company's high-performance data center, providing data protection for enterprise customers such as mediserv Bank and Lehnert Group.
- Odoo ERP Implementation Services As an Odoo Ready Partner, INFOSERVE provides selection, customization, operation and support of the Odoo open-source ERP suite (accounting, inventory, sales, production, HR) for businesses seeking digital transformation.
- Google Workspace Licensing with Backup As a Google Workspace partner, INFOSERVE provides Google Workspace licenses along with local backup in its Saarbrücken data center for business customers seeking integrated cloud productivity.
- CrowdStrike Cybersecurity Platform Reseller INFOSERVE offers the CrowdStrike cybersecurity platform providing complete protection across critical business risk areas including endpoints, cloud workloads, identities, and data for business customers.
- Proxmox VE Virtualization Reseller As a Proxmox Authorized Reseller, INFOSERVE provides the Proxmox VE open-source virtualization platform for efficient and cost-effective IT infrastructure management for customers.
- Creative & Design Services Online media agency services including visually impressive, barrier-free and responsive web design, trade show booth design, and graphic design for events for business customers.
Quantifiable outcome
- 400+ customers served
- +2 more outcomes
Companies that use Infoserve
Customer profileNamed customers14 records
Segments6 records
Ideal customer profiles5 records
Infoserve technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Infoserve partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core, flagship and minor.
- OdoocoreINFOSERVE is an Odoo Ready Partner providing Odoo ERP implementation services including consulting, customization, training and ongoing support. They use Odoo internally and recommend it to customers for unified business processes.
- Google WorkspacecoreAs Google Workspace partner, INFOSERVE provides Google Workspace licenses and backup services, combining cloud productivity tools with local data center backup.
- CrowdStrikecoreINFOSERVE offers CrowdStrike cybersecurity platform to customers for endpoint, cloud workload, identity and data protection.
- ProxmoxcoreINFOSERVE is a Proxmox Authorized Reseller providing powerful open-source virtualization solutions for customer IT infrastructure.
- eurodata AGflagshipParent company of eurodata Group. eurodata is the parent organization providing shared services, group resources and strategic direction for INFOSERVE and other subsidiaries.
- Zucchetti / TCPOScoreINFOSERVE provides hardware infrastructure, virtualization and security solutions for Zucchetti's TCPOS point-of-sale systems used in major football stadiums and retail chains in Germany.
- VMwarecoreINFOSERVE uses VMware vSphere for virtualization infrastructure services provided to enterprise customers.
- CiscocoreINFOSERVE deploys Cisco routing and VPN solutions for customer network infrastructure including redundant connectivity solutions.
- Check PointcoreINFOSERVE implements Check Point firewall solutions as part of security infrastructure for customer networks.
- TelekomcoreINFOSERVE uses Deutsche Telekom business customer lines (EthernetConnect) and infrastructure for providing connectivity services to customers.
- VSE-NETminorRegional network operator partner providing network connectivity services in the Saarland region for customer broadband solutions.
Scale indicators7 records
Recent moves5 records
Expansion highlights5 records
Infoserve competitors and assessment
Company assessmentEmerging players
- iteratec GmbH: Munich-based IT consulting and software development firm offering agile development, cloud and security services — comparable in agile software development and IT consulting offerings, though more software-engineering oriented than INFOSERVE.
- GOBV GmbH (Odoo Gold Partner): German Odoo ERP implementation partner comparable to INFOSERVE's Odoo Ready Partner business line — niche competitor in Odoo consulting/customization for German mid-market digital transformation.
Broad incumbents
- T-Systems: Deutsche Telekom's enterprise IT subsidiary providing managed services, data center operations, cloud and security at large scale — broad incumbent offering overlapping capabilities as part of a much larger portfolio.
- OVHcloud: European cloud and bare-metal infrastructure provider with own data centers in France and Germany — broad incumbent alternative for cloud and hosting workloads competing with INFOSERVE's own-facility value proposition.
- Computacenter: UK-headquartered enterprise IT infrastructure provider with significant German operations; provides managed services, data center, workplace and security — broader incumbent with overlapping capability set.
Regional players
- Hetzner Online GmbH: German hosting and data center operator providing cloud, dedicated servers and colocation from own facilities — comparable own-facility German data center footprint, though primarily serving SMBs/Devs rather than the regulated mid-market INFOSERVE targets.
Direct peers
- CANCOM SE: German managed-services and cloud provider focused on enterprise and mid-market customers; competes head-to-head with INFOSERVE in managed infrastructure and operates its own data centers, though at far larger scale.
- Wortmann AG: German IT services and hosting provider operating own data centers with managed-services offerings to enterprise and mid-market customers — comparable regional/system-house business model.
- Bechtle AG: Germany's largest IT system house offering managed services, data center operations, cloud and workplace IT — directly comparable business model to INFOSERVE but at materially larger scale (€6B+ revenue, 14,000+ employees).
- SVA System Vertrieb Alexander GmbH: Mid-sized German IT system house offering managed services, data center, virtualization (VMware) and security consulting — closely aligned to INFOSERVE's portfolio of enterprise field sales, infrastructure buildout and managed services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Infoserve social profiles
Digital presenceInfoserve compliance and trust
Trust signalCompliance2 records
Infoserve financial estimates
Financial estimateRevenue estimate
Valuation estimate
Infoserve leadership team
Management profileNumber of profiles
Profiles5 records
Infoserve funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Infoserve M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Infoserve
What does Infoserve do?
INFOSERVE GmbH is a professional IT system house based in Saarbrücken, Germany, offering managed IT services built on its own ISO 27001 certified data center and cloud infrastructure. Core offerings include data center hosting, cloud services, four-tier managed service packages (SERVICE CARDS), IT security consulting, agile software/web development, and IT infrastructure buildout for enterprise and mid-market customers primarily in Germany.
Is Infoserve a public or private company?
Infoserve is a private company. It is classified as corporate owned and is currently operating.
When was Infoserve founded?
Infoserve was founded in 1993. It employs 11 to 50 people.
Where is Infoserve based?
Infoserve is headquartered in Saarbrücken, Germany, in the Europe region.
How does Infoserve make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are data Center & Cloud Services, IT Security Services, software Development and IT Infrastructure Buildout.
Who are Infoserve's main competitors?
Emerging players on record are iteratec GmbH and GOBV GmbH (Odoo Gold Partner). Broad incumbents are T-Systems, OVHcloud and Computacenter. Hetzner Online GmbH is listed as a regional player. Direct peers are CANCOM SE, Wortmann AG, Bechtle AG and SVA System Vertrieb Alexander GmbH.
Does Infoserve have an API?
No public API is recorded for Infoserve.
What industry is Infoserve in?
Infoserve's product category is Managed IT Services. Its primary akta.pro industry code is HDABACAG, Enterprise Data Centers & On-Prem Facilities (Owned/Operated), with a secondary code of HDABANAA, Data Center Operations & Managed Services (Remote Hands, NOC/SOC). Its NAICS code is 541513 and its SIC code is 7373.