RAV Flevoland en RAV Gooi en Vechtstreek

What RAV Flevoland en RAV Gooi en Vechtstreek does

RAV Flevoland en RAV Gooi en Vechtstreek is a Dutch cooperative operating two legally separate but operationally integrated regional ambulance services (Regionale Ambulancevoorziening): RAV Flevoland, headquartered in Lelystad, and RAV Gooi en Vechtstreek, headquartered in Hilversum. The organization delivers 24/7 emergency ambulance response (A1/A2 urgency), planned patient transport, and a Medium Complex Ambulance (MCA) tier for higher-acuity non-emergency transfers, coordinated through a central meldkamer (dispatch center) that handles 112 emergency calls. Approximately 18,000 annual rides are recorded in the Gooi en Vechtstreek region alone, supported by 10 ambulances plus 2 rapid-response vehicles, and a network of stations including Lelystad, Hilversum, Almere, Blaricum, and Weesp. The broader service mix extends into pre-hospital clinical research (the CeleBrate trial with CeleCor Therapeutics), care chain coordination (Zorgcoördinatie with regional hospitals and home care providers), and community-facing programs including AED cost reimbursement and citizen-responder initiatives such as Hartslagnu.

The technology stack centers on the Gemeenschappelijk Meldkamer Systeem (GMS) for integrated dispatch, electronic ride forms for digital care documentation, and the MijnAmbulancezorg patient portal (MedMij-compliant, DigiD-authenticated) that allows patients to access and download their ambulance medical records. The 'Met Spoed Beschikbaar' initiative, built with Topicus and ihomer, transmits pre-arrival patient data directly to hospital emergency departments to improve SEH preparedness, while the Talking Traffic partnership enables intelligent traffic-light priority for emergency vehicles. A new national urgency classification system (A0, B1, B2, C1, C2) was implemented in March 2024 to refine response categorization.

The business model is entirely publicly funded under the Dutch healthcare framework. Tariffs are set nationally by the Nederlandse Zorgautoriteit (NZa) on a per-transport basis — €766.15 plus €4.38/km for emergency transport and €339.90 plus €4.38/km for planned transport as of 2021 — and ambulance transport is covered by Dutch health insurance with patient deductible applied where relevant. The organization has no equity funding and operates as a cooperative in partnership with GGD Flevoland and Regio Gooi en Vechtstreek public health services, generating revenue through institutional healthcare billing rather than commercial sales.

Name

RAV Flevoland en RAV Gooi en Vechtstreek

Legal name

RAV Flevoland en RAV Gooi en Vechtstreek

Website

https://ravflgv.nl

Company type

Private

Operating status

Operating

Headcount range

251–500 employees

Short description

RAV Flevoland en RAV Gooi en Vechtstreek is a Dutch cooperative operating two regional ambulance services, providing 24/7 emergency response, planned transport, and medium-complex ambulance care across Flevoland and Gooi en Vechtstreek provinces, funded through nationally regulated NZa tariffs and health insurance.

Ownership category

akta.pro rank

Product category

Emergency Ambulance Services

NAICS

Ambulance Services (62191), Ambulance Services (621910)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)

akta.pro primary industry

Emergency Medical Services (EMS) & Ambulance Services (BPAIAGAC)

akta.pro secondary industries

Dispatch, Communications & Medical Control Centers (PSAP/ECC) (HLAFANAK), Community Paramedicine & Mobile Integrated Healthcare (MIH/CP) Programs (HLAFANAI)

Keywords

• Emergency ambulance transport
• Planned patient transport
• Ambulance dispatch services
• Medium complex ambulance
• Patient health records

Headquarters

HQ city

Lelystad

HQ country

Netherlands

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Emergency Ambulance Services: Emergency medical transport services funded through the Dutch healthcare insurance system. Tariffs are set nationally by NZa (Nederlandse Zorgautoriteit). Health insurers cover ambulance transport costs directly; patients only pay deductible if applicable.
2. Planned Patient Transport: Scheduled ambulance transport for hospital transfers, treatments, and appointments. Also covered by health insurance under the same national tariff structure.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

RAV Flevoland and RAV Gooi en Vechtstreek provide 24/7 regional ambulance services in the Netherlands, covering emergency response (A1/A2), planned patient transport, and Medium Complex Ambulance (MCA) care. Operations are coordinated through a central dispatch center (Meldkamer), with digital extensions including the MijnAmbulancezorg patient portal, Met Spoed Beschikbaar hospital data exchange, care coordination with chain partners, and smart traffic-light priority integration.

Product overview

RAV Flevoland en RAV Gooi en Vechtstreek operates as a cooperative regional ambulance service providing emergency and non-emergency ambulance care across Flevoland and Gooi en Vechtstreek provinces in the Netherlands. The core offering consists of emergency ambulance transport (A1/A2 urgency), planned ambulance transport, and medium complex ambulance (MCA) services, all coordinated through a central dispatch center. Digital service enhancements include the MijnAmbulancezorg patient portal for medical record access, the Met Spoed Beschikbaar system for real-time hospital data exchange, and care coordination services. Smart traffic light integration improves emergency response safety. The organization partners with GGD Flevoland for public health functions and serves patients requiring urgent medical transport, hospital transfers, and emergency medical response.

Differentiator

Problem solved

Functional benefit

Products and services

• Spoedvervoer (Emergency Ambulance Transport) Emergency ambulance transport for patients requiring immediate medical assistance, delivered with A1 and A2 urgency classifications across Flevoland and Gooi en Vechtstreek. Triggered by 112 emergency calls and dispatched from the regional meldkamer. Funded through the Dutch healthcare insurance system at nationally regulated NZa tariffs.
• Besteld Vervoer (Planned Ambulance Transport) Non-emergency scheduled ambulance transport for hospital transfers, medical appointments, and planned procedures. Requires referral from a general practitioner or hospital, with services reimbursed under the national NZa tariff structure via health insurance.
• Medium Complex Ambulance (MCA) Mid-complexity ambulance service for non-emergency but higher-acuity transport cases, differentiating between low-complexity (B bus) transport and emergency ALS ambulances. Since October 2023 operated with revised deployment criteria.
• De Meldkamer (Dispatch Center) 24/7 emergency dispatch center handling 112 calls, coordinating ambulance deployment, and managing emergency response across Flevoland and Gooi en Vechtstreek regions, operating on the GMS dispatch system.
• MijnAmbulancezorg (Patient Portal) Digital patient portal enabling patients to view and download their ambulance medical records, including information on when and where care was provided, examinations, treatments, and administered medications. Compliant with MedMij standards for secure health data exchange and authenticated via DigiD.
• Zorgcoördinatie (Care Coordination) Care coordination service ensuring patients receive the right care at the right place and time from the right care provider, with collaboration among general practitioners, home care, and hospitals to streamline referrals and reduce pressure on emergency services.
• Met Spoed Beschikbaar Digital data exchange service enabling ambulance crews to send electronic trip forms and patient information directly to hospital emergency departments before arrival, supporting SEH preparation and quality of care. Built with ICT partners Topicus and ihomer.

Quantifiable outcome

• Patient satisfaction score 9.1 out of 10
• +1 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Ziekenhuis St JansdalcoreStrategic or Co-development Partner · 28 February 2022Joint project 'Met Spoed Beschikbaar' to improve digital data exchange between ambulance and hospital emergency department (SEH), enabling better preparation for incoming patients and enhanced care quality.
• Huisartsenspoedpost EmmeloordcoreStrategic or Co-development Partner · 1 May 2019Zorgcoördinatie Noordoostpolder-Urk initiative coordinating after-hours healthcare delivery, directing patients to appropriate care providers including home care instead of emergency services when appropriate.
• TopicuscoreTechnology or IntegrationICT supplier implementing digital data exchange systems for the Met Spoed Beschikbaar project connecting ambulance services with hospital systems.
• ihomercoreTechnology or IntegrationICT supplier implementing digital data exchange systems for the Met Spoed Beschikbaar project.
• Antonius ZiekenhuiscoreStrategic or Co-development PartnerEmergency department partner in Zorgcoördinatie Noordoostpolder-Urk initiative reducing pressure on urgent care through better care routing.
• Zorggroep Oude en Nieuwe Land (ZONL)minorStrategic or Co-development PartnerHome care organization providing night care services as part of Zorgcoördinatie initiative in Noordoostpolder municipality.
• Talma UrkminorStrategic or Co-development PartnerHome care organization providing services for Urk municipality as part of Zorgcoördinatie Noordoostpolder-Urk initiative.
• CeleCor TherapeuticscoreStrategic or Co-development PartnerInitiator of the international CeleBrate trial in which RAV Flevoland and Gooi en Vechtstreek participate. The trial tests zalunfiban, an experimental drug for acute heart attack treatment in ambulance settings.
• NivelminorStrategic or Co-development PartnerResearch institute conducting patient satisfaction surveys and experience research on behalf of the RAV.
• GGD FlevolandcoreStrategic or Co-development PartnerPublic health service with shared organizational structure and collaboration on regional health initiatives including traffic accident data analysis.
• FlevoziekenhuiscoreStrategic or Co-development PartnerMain hospital in Almere providing primary destination for Flevoland ambulance transports; joint participant in Venticare resuscitation competitions.
• Ambulance Nederland (AZN)coreStrategic or Co-development PartnerNational ambulance sector organization coordinating quality frameworks, image research, and sector-wide developments including the improved urgency classification system.

Scale indicators5 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Ambulance Amsterdam: Regional ambulance service covering Amsterdam-Amstelland under the same Dutch RAV framework. Directly comparable cooperative-style EMS operator with its own dispatch center, serving a denser urban population using identical NZa-regulated tariffs.
• Ambulance Rotterdam-Rijnmond (Veiligheidsregio Rotterdam-Rijnmond): Regional EMS provider covering Rotterdam-Rijnmond safety region. Directly comparable peer operating under the same Dutch RAV designation with comparable A1/A2 response, planned transport, and integrated dispatch through the regional meldkamer.
• RAV Brabant: Regional ambulance service covering the Brabant safety regions. Comparable Dutch EMS operator with similar cooperative structure, dispatch center integration, and nationally standardized service tiers.
• GGD Haaglanden Ambulancezorg: Regional EMS arm of the GGD Haaglanden municipal health service for The Hague region. Directly comparable as another cooperative-style regional ambulance service operating under Dutch public healthcare framework.
• Ambulance Zuid-Holland Zuid: Regional ambulance service for Zuid-Holland Zuid safety region. Direct Dutch EMS peer using the same national urgency classification system and NZa tariff structure, with similar mix of emergency and planned transports.
• RAV Utrecht (RAVU): Regional ambulance service for the Utrecht province, operating under the same Regionale Ambulancevoorziening model. Directly comparable in governance structure, service mix (A1/A2 emergency, planned transport, MCA), and digital patient portal approach.

Emerging players

• Kijlstra Ambulancezorg: Private Dutch ambulance provider offering emergency and planned transport on a contracted basis. Comparable as an emerging alternative delivery model to the cooperative RAV structure, demonstrating private-sector participation in Dutch EMS.

Broad incumbents

• Falck A/S: Large Denmark-based private EMS and healthcare services group operating across multiple European countries. Comparable as a broad incumbent offering ambulance, patient transport, and healthcare workforce services at scale, though operating a commercial rather than cooperative model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/rav-flevoland-gooi-en-vechtstreek
• Facebookfacebook.com/ravgooi

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RAV Flevoland en RAV Gooi en Vechtstreek