inhome

Heating and HVAC Servicesinhome.de

inhome (now swb Services GmbH) is a Bremen-based heating maintenance and emergency repair provider for oil and gas systems up to 30 kW, serving approximately 6,800 residential and small commercial facilities in the Bremen metropolitan region under the swb AG utility umbrella.

Company typePrivate
Founded1997
HeadquartersBremen, Germany
Headcount1,001–5,000
GTM typeB2C
OfferingServices

What inhome does

inhome, now operating under the swb brand as swb Services GmbH, is a heating-system maintenance and repair service provider headquartered in Bremen, Germany. Founded in 1997 and operating as a wholly-owned subsidiary of regional utility swb AG, the company serves residential and small commercial customers in the Bremen metropolitan region with annual maintenance contracts (Schutzbriefe) and 24/7 emergency repair services for oil and gas heating systems up to 30 kW. The contracted installed base covers approximately 6,800 facilities, serviced by a field force of 10 technicians that is structurally embedded within swb AG's broader 1,001-5,000-employee organization.

The underlying operating model is a local field-service business with no proprietary software platform or technology stack described in the available data. Service delivery relies on technician dispatch to customer sites for scheduled preventive maintenance and reactive emergency call-outs; the heating systems covered are conventional oil and gas units with no documented connectivity, IoT integration, or remote-monitoring capability. The product surface is deliberately narrow (oil and gas only, sub-30 kW), and geographic scope is bounded by the Bremen metropolitan region.

Revenue mechanics combine recurring subscription income from maintenance contracts with transactional revenue from emergency repairs and replacement parts. Customer acquisition leverages the swb AG utility brand, regional Top Lokalversorger recognition, and existing utility-customer relationships in the Bremen area. The unit economics rest on a stable renewal base of 6,800 contracts distributed across many small accounts, with growth effectively constrained by the fixed-size technician pool and the absence of any documented expansion, channel, or product-line initiatives in the input data.

inhome firmographics

Firmographics

Name: inhome
Legal name: swb Services GmbH
Website: https://inhome.de
Company type: Private
Founded year: 1997
Operating status: Operating
Headcount range: 1,001–5,000 employees
Short description: inhome (now swb Services GmbH) is a Bremen-based heating maintenance and emergency repair provider for oil and gas systems up to 30 kW, serving approximately 6,800 residential and small commercial facilities in the Bremen metropolitan region under the swb AG utility umbrella.
Ownership category
akta.pro rank

inhome industry classification

Industry

Product category: Heating and HVAC Services
NAICS: Plumbing, Heating, and Air-Conditioning Contractors (238220)
akta.pro primary industry: Furnace Repair & Maintenance (HSAOAHAE)
akta.pro secondary industries: Compressor, Condenser & Evaporator Service (HSAOAJAG), Air Conditioner (AC) Repair & Maintenance (HSAOAHAF), Heat Pump Repair & Maintenance (HSAOAHAD), HVAC & Refrigeration Contracting (IMAFALAB)

Keywords

Heating system maintenance
HVAC services
Solar installation services
Heat pump services
Ventilation services

Where inhome is headquartered

Location

Headquarters

HQ city: Bremen
HQ country: Germany
HQ region: Europe

Offices1 record

Markets served

inhome business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Marketing or Sales

Revenue model

Heating Maintenance Contracts: Annual maintenance contracts for heating systems providing regular inspection, servicing, and 24-hour emergency support. Contracts cover oil and gas firing systems up to 30 kW with customized protection packages.
Repair and Emergency Services: On-demand repair services and 24-hour emergency response for heating system failures. Included in all maintenance contracts; available separately for non-contract customers.

Pricing tiers

Model	Billing	Price
Subscription	Annual	Customized protection contracts for heating systems

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

inhome product offering

Product offering

Core offering

inhome specializes in heating and solar systems, heat pumps, ventilating, and air conditioning services for residential and commercial customers in the Bremen region. Operating under swb Services GmbH, the company delivers annual heating system maintenance contracts (Schutzbriefe), on-demand repairs, and 24/7 emergency response for oil and gas firing systems up to 30 kW capacity, currently covering 6,800 systems under contract with a team of approximately 10 field service technicians.

Product overview

inhome was a former sub-brand of swb Services GmbH that offered complete packages for heating and solar installations. The brand has been rebranded under swb. Currently, the company provides heating maintenance and repair services including annual inspections, 24-hour emergency response, and customizable maintenance contracts (Schutzbriefe) for oil and gas heating systems. The company currently operates approximately 6,800 systems under contract with a team of ten customer service employees.

Differentiator

Problem solved

Functional benefit

Products and services

Heizungsservice (Heating Service)
Wartungsverträge (Maintenance Contracts)
Heating System Modernization and Solar Installation Packages

Quantifiable outcome

Up to 30% energy savings achievable with modern heating systems

Companies that use inhome

Customer profile

Segments2 records

Ideal customer profiles2 records

inhome technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

inhome partnerships and signals

Strategic signal

Scale indicators2 records

Recent moves3 records

Expansion highlights3 records

inhome competitors and assessment

Company assessment

Direct peers

Techem: German energy services provider specializing in submetering, heating cost billing, and building-related services for residential and commercial real estate. Comparable business model with subscription-based recurring service contracts across German housing stock.
ista: German-based leading provider of energy management services for residential and commercial buildings, including submetering, heating cost allocation, and HVAC-related service contracts. Highly comparable as a recurring-revenue service contractor operating in the German building energy services market.
KALORIMETA (Minol-ZENNER Group): German heating and energy services company providing metering, billing, and heating-related services to property managers and owners. Direct overlap in business model and customer base, serving similar subscription-based building services across Germany.

Broad incumbents

Viessmann: Major German heating equipment manufacturer that also operates an extensive service and maintenance network for installed heating systems. Comparable through its heating service business and adjacent heat pump portfolio, though it is a much larger, vertically integrated OEM.
Bosch Thermotechnik (Buderus): German heating brand under Bosch offering heating systems and a wide service network for maintenance, repair, and modernization. Comparable in serving residential and commercial heating customers with subscription and on-demand service offerings.
Vaillant: Leading German heating and heat pump manufacturer with a dedicated service network for installation, maintenance, and modernization. Competes directly with inhome in the residential heating service space from a much larger OEM base.
ENGIE Deutschland: Major European energy services group operating in Germany with HVAC, building energy management, and energy efficiency services. Comparable as a large incumbent providing heating and building energy services to commercial and public-sector customers.
Wolf GmbH: German heating, ventilation, and solar thermal equipment manufacturer with associated service partner network. Comparable in offering heating system maintenance and modernization services across the German residential and commercial market.
Stiebel Eltron: Germany-based manufacturer of heat pumps, water heaters, and heating systems with associated service operations. Comparable in the German heat pump and heating service market, with an OEM-led service model.

Regional players

Dalkia (Veolia Deutschland): French-origin energy services provider operating in Germany with district heating, energy efficiency, and HVAC services for commercial and municipal customers. Comparable in delivering heating and energy services contracts, though focused on larger commercial and institutional clients.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

inhome compliance and trust

Trust signal

Compliance2 records

inhome financial estimates

Financial estimate

Revenue estimate

Valuation estimate

inhome leadership team

Management profile

Number of profiles

inhome funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

inhome M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about inhome

What does inhome do?

Is inhome a public or private company?

inhome is a private company. It is classified as corporate owned and is currently operating.

When was inhome founded?

inhome was founded in 1997. It employs 1,001 to 5,000 people.

Where is inhome based?

inhome is headquartered in Bremen, Germany, in the Europe region.

How does inhome make money?

Two revenue lines are on record. Heating Maintenance Contracts are the primary driver. The others are repair and Emergency Services.

Who are inhome's main competitors?

Direct peers on record are Techem, ista and KALORIMETA (Minol-ZENNER Group). Broad incumbents are Viessmann, Bosch Thermotechnik (Buderus), Vaillant, ENGIE Deutschland, Wolf GmbH and Stiebel Eltron. Dalkia (Veolia Deutschland) is listed as a regional player.

Does inhome have an API?

No public API is recorded for inhome.

What industry is inhome in?

inhome's product category is Heating and HVAC Services. Its primary akta.pro industry code is HSAOAHAE, Furnace Repair & Maintenance, with a secondary code of HSAOAJAG, Compressor, Condenser & Evaporator Service. Its NAICS code is 238220.