Computer Repair Shop Software
- Company typePrivate
- Founded2010
- HeadquartersCalifornia City, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
Computer Repair Shop Software firmographics
Firmographics- Name
- Computer Repair Shop Software
- Legal name
- Computer Repair Shop Software
- Website
- https://computerrepairshopsoftware.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Computer Repair Shop Software industry classification
Industry- Product category
- Repair Shop Management Software
- NAICS
- Custom Computer Programming Services (541511)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Industry-Specific CRM (Vertical CRM Suites) (HDAEAFAH)
- akta.pro secondary industry
- Customer Success & Account Management CRM (HDAEAFAD)
Keywords
Where Computer Repair Shop Software is headquartered
LocationHeadquarters
- HQ city
- California City
- HQ country
- United States
- HQ region
- North America
Markets served
Computer Repair Shop Software business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- Annual Subscription: Recurring annual subscription model for CRS software access with updates and support included.
- Lifetime License: One-time perpetual license purchase for lifetime access to CRS. Includes multi-app edition for first 10 purchasers.
- SMS Credits: Pay-per-use SMS messaging credits for customer notifications. Prices start at 4p per message with bulk discounts.
- iPOS (Point of Sale Displays): Free tool for subscribers to display product information on in-store devices for up-selling.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Annual Subscription |
| One time/ perpetual license | One time/ perpetual license | Lifetime License - 50% off |
| Usage-based | Pay-as-you-go | SMS Credits |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels9 records
Computer Repair Shop Software product offering
Product offeringCore offering
Computer Repair Shop Software (CRS) provides repair shop management software for computer and mobile device repair businesses, covering repair ticket tracking, point of sale, inventory management, CRM, invoicing, and technician productivity reporting. The legacy Windows-based CRS desktop application is now being replaced by RepairShopCRM, a fully web-based platform accessible from any device without installation.
Product overview
Computer Repair Shop Software offers two main product generations: CRS (Computer Repair Shop Software) is the original Windows-based desktop application providing repair tracking, POS, inventory, repeat billing, and reporting. CRS is now in maintenance mode, replaced by RepairShopCRM - a fully web-based platform accessible from any device without installation. The product portfolio includes add-on modules such as CRS iPOS (point-of-sale displays), SMS messaging, Customer Satisfaction Module, Live Data Board, Tote Box Transfers, Linked Products, and Online Status Check. A sister company, Websitey, provides WordPress website services. CRS Beta program allows testing of upcoming features before release.
Differentiator
Problem solved
Functional benefit
Brands
- RepairShopCRM: A new fully web-based repair tracking and shop management platform built for computer repair shops and independent technicians, serving as the successor to the Windows-based CRS software.
Products and services
- CRS (Computer Repair Shop Software) Windows-based repair shop management software providing repair tracking, point of sale, inventory management, repeat billing, and reporting features for computer and mobile repair shops. Requires Windows OS and SQL Server setup. Now in maintenance mode with no further updates planned.
- RepairShopCRM Fully web-based repair tracking and shop management platform requiring no installation, accessible from any device via browser. Includes repair ticket management, CRM, invoicing, inventory, services catalogue, lead management, customer subscriptions, booking links, team management, reports and analytics, and dashboard overview.
- CRS iPOS Point of Sale display screens for computer shops, designed to run on in-store devices to showcase product features and upsell benefits. Free for CRS subscribers.
- SMS Messaging Credits Pay-per-use SMS messaging module for notifying customers when repairs are completed. Prices start at 4p per message with bulk discounts available.
- Websitey Website Service Affordable dedicated WordPress website service designed for computer repair shops. Features include SEO-optimized pages, customer booking system that syncs with Google Calendar, and branding customization.
Quantifiable outcome
- Time savings through canned messages and AI-generated ticket notes
- +2 more outcomes
Companies that use Computer Repair Shop Software
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles3 records
Computer Repair Shop Software technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability2 records
Feature15 records
Computer Repair Shop Software partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered minor and core.
- WebsiteyminorSister company partnership offering affordable WordPress websites designed specifically for computer repair shops. Includes easy repair navigation, SEO-optimized pages, customer booking system, and Google Calendar sync. Full installation with branding customization provided.
- Google CalendarcoreIntegration to Google Calendar allows appointments and home visits to sync automatically. One-way sync from CRS to Google Calendar. Supports multiple calendar display via iFrame.
- Kashflow AccountingcoreAccounting software integration for automated purchase transaction posting. Minimizes manual receipt input by syncing CRS purchase data directly to Kashflow.
- PayPalcorePayment processing integration for accepting online payments from customers. Part of payment handling infrastructure including GoCardless and Stripe.
- StripecorePayment processing integration for credit card transactions. Part of multi-gateway payment strategy with PayPal and GoCardless.
- GoCardlesscoreDirect debit payment processing for recurring billing and subscription management. Alternative to card payments for customer convenience.
- Amazon Web Services (AWS)coreCloud hosting and backend infrastructure for web-based services. Data processing occurs at AWS UK facilities.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Computer Repair Shop Software competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key highlights7 records
Customer concentration
Computer Repair Shop Software social profiles
Digital presenceComputer Repair Shop Software financial estimates
Financial estimateRevenue estimate
Valuation estimate
Computer Repair Shop Software leadership team
Management profileNumber of profiles
Profiles1 record
Computer Repair Shop Software funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Computer Repair Shop Software M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Computer Repair Shop Software
What does Computer Repair Shop Software do?
Computer Repair Shop Software (CRS) provides repair shop management software for computer and mobile device repair businesses, covering repair ticket tracking, point of sale, inventory management, CRM, invoicing, and technician productivity reporting. The legacy Windows-based CRS desktop application is now being replaced by RepairShopCRM, a fully web-based platform accessible from any device without installation.
Is Computer Repair Shop Software a public or private company?
Computer Repair Shop Software is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Computer Repair Shop Software founded?
Computer Repair Shop Software was founded in 2010. It employs 1 to 10 people.
Where is Computer Repair Shop Software based?
Computer Repair Shop Software is headquartered in California City, United States, in the North America region.
How does Computer Repair Shop Software make money?
Four revenue lines are on record. Annual Subscription is the primary driver. The others are lifetime License, SMS Credits and iPOS (Point of Sale Displays).
Does Computer Repair Shop Software have an API?
Yes. The software supports OpenAI API integration for AI-powered ticket note generation (requires user to provide their own OpenAI API Key). It also supports Livedrive reseller API for creating online storage accounts for customers. Additionally, Google Calendar API integration is available for syncing appointments.
What industry is Computer Repair Shop Software in?
Computer Repair Shop Software's product category is Repair Shop Management Software. Its primary akta.pro industry code is HDAEAFAH, Industry-Specific CRM (Vertical CRM Suites), with a secondary code of HDAEAFAD, Customer Success & Account Management CRM. Its NAICS code is 541511 and its SIC code is 7372.