Resort Worx
Resort Worx is a Japanese B2B2C platform that provides corporate members and their families discounted access (30–80% off) to 387 hotels across Japan through subscription memberships, serving 1,300+ corporate clients from SMBs to enterprises.
- Company typePrivate
- Founded2020
- HeadquartersOkinawa, Japan
- Headcount—
- GTM typeB2B
- OfferingSoftware
What Resort Worx does
Resort Worx (株式会社リゾートワークス) is a Japanese corporate welfare service that operates a closed B2B2C marketplace connecting corporate subscribers with discounted hotel and resort inventory across Japan. Companies purchase recurring memberships (observed pricing around 39,000 yen/month on 2-year contracts, deductible as a business expense), and their employees — along with second-degree relatives — can book accommodations at 30–80% off standard rates across 387 listed facilities spanning premium brands such as Accor (Grand Mercure, Mercure), Sotetsu, Richmond, Hilton, and JAL-affiliated properties. The platform differentiates itself from OTAs through a zero-commission listing model for hotels, no surge pricing during peak seasons, and reservation-assistance support for group travel and company offsites.
The technology stack is centered on an online booking platform with a corporate membership management system, accessible via web with Google sign-in authentication. Hotels integrate through the TL Lincoln site controller, which synchronizes inventory and availability across the network and was instrumental in onboarding Accor's 22 properties shortly after their April 2024 rebranding. The platform does not expose a public API or SDK and does not disclose any proprietary AI/ML components.
Commercially, Resort Worx earns revenue from two streams: corporate membership subscriptions and hotel-side partnership fees. Go-to-market is a hybrid of B2B sales-led motion targeting HR and operations buyers, supplemented by product-led adoption via self-serve employee booking and word-of-mouth referrals within member companies. The customer base of 1,300+ cumulative corporate clients spans SMBs (e.g., Nakatani Meat Shop, dental clinics), startups (Sales Marker, ohpner, K2T Planning), mid-market firms (Macroji), and enterprises (Neo Career), with reported utilization rates of 70%+ in multiple case studies. Founded September 11, 2020 in Naha, Okinawa as Resort&Co., the company was acquired by current CEO Shoji Yanagida in July 2022 and remains privately held with no disclosed institutional funding.
Resort Worx firmographics
Firmographics- Name
- Resort Worx
- Legal name
- 株式会社リゾートワークス
- Website
- https://resortworx.jp
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Short description
- Resort Worx is a Japanese B2B2C platform that provides corporate members and their families discounted access (30–80% off) to 387 hotels across Japan through subscription memberships, serving 1,300+ corporate clients from SMBs to enterprises.
- Ownership category
- akta.pro rank
Resort Worx industry classification
Industry- Product category
- Corporate Travel Benefits
- NAICS
- Hotels (except Casino Hotels) and Motels (721110), Tour Operators (561520), Accommodation (721)
- SIC
- Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000)
- akta.pro primary industry
- Island, Beach & Resort Travel Agencies (THAKAFAL)
- akta.pro secondary industries
- Onsite Program Management & Hospitality Desks (Staffing, Rooming Lists, Check-in) (THAHANAG), Commission, Incentives & Revenue Optimization (ARC/BSP, Overrides) (THALAGAI)
Keywords
Where Resort Worx is headquartered
LocationHeadquarters
- HQ city
- Okinawa
- HQ country
- Japan
- HQ region
- Asia
Offices1 record
Markets served
Resort Worx business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Marketing or Sales, Technology or R&D, Operations
Revenue model
- Corporate Membership Fees: Subscription-based membership fees charged to companies for employee access to discounted hotel bookings. Companies pay a monthly/annual fee to provide their employees with resort work and travel benefits.
- Hotel Partnership Revenue: Hotels gain access to a closed membership market of corporate customers without paying sales commissions, creating a B2B2C revenue dynamic where hotels pay to be listed
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Monthly corporate membership plan |
| Subscription | Annual | Hotel discount tiers |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
Resort Worx product offering
Product offeringCore offering
Resort Worx operates an online hotel booking and corporate membership platform that provides member companies' employees and their second-degree relatives with access to 387 listed hotels and resorts across Japan at 30–80% discounts. The service functions as a B2B2C travel-focused employee benefits program, where companies pay recurring membership fees to offer discounted lodging for both business travel and private use, while hotels gain access to a closed corporate customer base without paying OTA commissions.
Product overview
Resort Worx operates as a unified travel-focused employee benefits platform offering discounted hotel and resort accommodations to member companies. The core service enables employees of member companies (and their second-degree relatives) to access 387 listed facilities across Japan at 30-80% discounts. The platform serves both as a hotel reservation system for individual/business travel and as a group travel coordination tool for company events and offsites.
Differentiator
Problem solved
Functional benefit
Products and services
- Resort Worx (リゾートワークス) Corporate Travel Benefits Platform
Quantifiable outcome
- Up to 80% hotel discount
- +4 more outcomes
Companies that use Resort Worx
Customer profileNamed customers9 records
Segments3 records
Ideal customer profiles2 records
Resort Worx technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature2 records
Resort Worx partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered major, core and minor.
- Sotetsu Hotel Management (株式会社相鉄ホテルマネジメント)majorPartnership with Sotetsu Group hotel operator to add 31 hotels including Sotetsu Fresa Inn, Sotetsu Grand Fressa, Sotetsu Hotels The Splaisir, The Pocket Hotel, and Hotel Sunroute. Provides members access to convenient station-area hotels for business and leisure travel.
- TL Lincoln (TLリンカーン)coreSite controller platform used by hotels listed on Resort Worx for inventory management and availability synchronization. Enables hotels to manage bookings across multiple channels through a single interface.
- Accor Japan (ア코ーホテルズ)majorPartnership with global hotel group Accor covering 22 Grand Mercure and Mercure hotels across Japan. Hotels rebranded under Accor in April 2024. Initial setup used existing TL Lincoln connection, allowing quick launch.
- RNT Hotels (アールエヌティーホテルズ)majorOperator of 43 Richmond Hotel properties across Japan. Richmond Hotel Tokyo Shiba (105 rooms) listed on platform, bringing business-focused hotel inventory to the network.
- Lotte City Hotel (株式会社ロッテシティホテル)minorOperator of Lotte City Hotel Kinshicho (189 rooms) in Tokyo. Listed with maximum 3-night stay limit per month.
- Hotel Management Japan (株式会社ホテルmanagedメントジャパン)majorOperator of Oriental Hotel Okinawa Resort & Spa (288 rooms), part of 22-hotel portfolio including Hilton and JAL affiliated properties. Platform-exclusive rate plans including guaranteed room availability.
- Ascott Japan (株式会社アスコットジャパン)minorOperator of Citadines Harbour Front Yokohama (Japan operations; global portfolio: 800+ properties across 30 countries/200 cities). Service apartments positioned for extended stays.
- Banyan Group Japan (バンヤン・グループ)minorOperator of Garrya Nijo Castle Kyoto - luxury boutique hotel near Kyoto's Nijo Castle. Focused on wellness and cultural tourism segment.
- NOHGA HOTEL (ノーガホテル)minorOperator of NOHGA HOTEL KIYOMIZU KYOTO - boutique hotel targeting culturally sensitive travelers. Matched customer profile with startup-executive user base.
- Core Global Management (コアグローバルマネジメント)minorListed 21+ properties across Japan. Company benefits from zero commission structure while offering corporate member benefits for business and group travel.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Resort Worx competitors and assessment
Company assessmentDirect peers
- WELSURU / Welfare Sōgō Service: Japanese employee welfare services consortium providing access to discounted travel, hotels, leisure, and lifestyle benefits through employer memberships. Competes with Resort Worx in the corporate benefits subscription model with similar employee-facing booking platform mechanics, though typically with lower per-night discounts and broader category coverage.
- Relo Club: Major Japanese corporate welfare membership service offering discounted hotel, leisure, and lifestyle benefits to employees. Competes directly with Resort Worx in the SME-to-enterprise corporate benefits market, with similar subscription model and hotel/resort focus, but with a larger member base and broader (less premium) property selection.
- Benefit Station (JTB Benefit Station): One of Japan's largest corporate welfare/benefits platforms with millions of corporate members, offering discounted hotels, travel, restaurants, and lifestyle services. Directly competes with Resort Worx in the corporate employee benefits space, though Benefit Station offers a much broader (less hotel-curated) benefits catalog at typically lower per-company price points.
Broad incumbents
- Jalan (Recruit) Corporate Plan: Long-established Japanese OTA (Recruit-owned) with corporate plan options targeting business travelers. Overlaps with Resort Worx in discounted hotel bookings for corporate clients, but operates as a public OTA rather than a closed corporate welfare model.
- Rakuten Travel (Business): Japan's largest OTA with a corporate travel product targeting SMEs and enterprise clients. Provides discounted hotel inventory with broader selection and lower margins than Resort Worx's negotiated rates, but lacks the closed-network benefits integration and corporate welfare positioning.
- Tokyu Resorts (Club On/Ox): Established Japanese resort membership/exchange service with vacation property network and discounted hotel partnerships. Operates a broader resort-vacation model than Resort Worx, with a stronger timeshare heritage, but overlaps significantly in the corporate-facing discounted resort access use case.
- T-PEC (Benefit One) Travel Services: Benefit One's corporate travel and welfare arm providing employee benefits including hotel, leisure, and travel bookings to enterprise clients. Comparable to Resort Worx as a B2B welfare subscription service with hotel booking capabilities, but at larger scale with broader benefit categories.
Others
- Hoshino Resorts (Hoshinoya): Premium Japanese resort operator offering direct corporate programs and loyalty partnerships. Not a direct peer but appears in similar resort/hotel booking contexts and could be considered a potential supply-side partner or alternative for corporate customers seeking premium resort experiences in Japan.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Resort Worx social profiles
Digital presenceResort Worx compliance and trust
Trust signalCompliance1 record
Resort Worx financial estimates
Financial estimateRevenue estimate
Valuation estimate
Resort Worx leadership team
Management profileNumber of profiles
Profiles2 records
Resort Worx funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Resort Worx M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Resort Worx
What does Resort Worx do?
Resort Worx operates an online hotel booking and corporate membership platform that provides member companies' employees and their second-degree relatives with access to 387 listed hotels and resorts across Japan at 30–80% discounts. The service functions as a B2B2C travel-focused employee benefits program, where companies pay recurring membership fees to offer discounted lodging for both business travel and private use, while hotels gain access to a closed corporate customer base without paying OTA commissions.
Is Resort Worx a public or private company?
Resort Worx is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Resort Worx founded?
Resort Worx was founded in 2020.
Where is Resort Worx based?
Resort Worx is headquartered in Okinawa, Japan, in the Asia region.
How does Resort Worx make money?
Two revenue lines are on record. Corporate Membership Fees are the primary driver. The others are hotel Partnership Revenue.
Who are Resort Worx's main competitors?
Direct peers on record are WELSURU / Welfare Sōgō Service, Relo Club and Benefit Station (JTB Benefit Station). Broad incumbents are Jalan (Recruit) Corporate Plan, Rakuten Travel (Business), Tokyu Resorts (Club On/Ox) and T-PEC (Benefit One) Travel Services. Hoshino Resorts (Hoshinoya) is listed as an others.
Does Resort Worx have an API?
No public API is recorded for Resort Worx.
What industry is Resort Worx in?
Resort Worx's product category is Corporate Travel Benefits. Its primary akta.pro industry code is THAKAFAL, Island, Beach & Resort Travel Agencies, with a secondary code of THAHANAG, Onsite Program Management & Hospitality Desks (Staffing, Rooming Lists, Check-in). Its NAICS code is 721110 and its SIC code is 7011.