Resort Worx

What Resort Worx does

Resort Worx (株式会社リゾートワークス) is a Japanese corporate welfare service that operates a closed B2B2C marketplace connecting corporate subscribers with discounted hotel and resort inventory across Japan. Companies purchase recurring memberships (observed pricing around 39,000 yen/month on 2-year contracts, deductible as a business expense), and their employees — along with second-degree relatives — can book accommodations at 30–80% off standard rates across 387 listed facilities spanning premium brands such as Accor (Grand Mercure, Mercure), Sotetsu, Richmond, Hilton, and JAL-affiliated properties. The platform differentiates itself from OTAs through a zero-commission listing model for hotels, no surge pricing during peak seasons, and reservation-assistance support for group travel and company offsites.

The technology stack is centered on an online booking platform with a corporate membership management system, accessible via web with Google sign-in authentication. Hotels integrate through the TL Lincoln site controller, which synchronizes inventory and availability across the network and was instrumental in onboarding Accor's 22 properties shortly after their April 2024 rebranding. The platform does not expose a public API or SDK and does not disclose any proprietary AI/ML components.

Commercially, Resort Worx earns revenue from two streams: corporate membership subscriptions and hotel-side partnership fees. Go-to-market is a hybrid of B2B sales-led motion targeting HR and operations buyers, supplemented by product-led adoption via self-serve employee booking and word-of-mouth referrals within member companies. The customer base of 1,300+ cumulative corporate clients spans SMBs (e.g., Nakatani Meat Shop, dental clinics), startups (Sales Marker, ohpner, K2T Planning), mid-market firms (Macroji), and enterprises (Neo Career), with reported utilization rates of 70%+ in multiple case studies. Founded September 11, 2020 in Naha, Okinawa as Resort&Co., the company was acquired by current CEO Shoji Yanagida in July 2022 and remains privately held with no disclosed institutional funding.

Name

Resort Worx

Legal name

株式会社リゾートワークス

Website

https://resortworx.jp

Company type

Private

Founded year

2020

Operating status

Operating

Short description

Resort Worx is a Japanese B2B2C platform that provides corporate members and their families discounted access (30–80% off) to 387 hotels across Japan through subscription memberships, serving 1,300+ corporate clients from SMBs to enterprises.

Ownership category

akta.pro rank

Product category

Corporate Travel Benefits

NAICS

Hotels (except Casino Hotels) and Motels (721110), Tour Operators (561520), Accommodation (721)

SIC

Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Island, Beach & Resort Travel Agencies (THAKAFAL)

akta.pro secondary industries

Onsite Program Management & Hospitality Desks (Staffing, Rooming Lists, Check-in) (THAHANAG), Commission, Incentives & Revenue Optimization (ARC/BSP, Overrides) (THALAGAI)

Keywords

• Corporate welfare service
• Employee travel benefits
• Hotel discount platform
• Corporate membership booking
• Workation benefits

Headquarters

HQ city

Okinawa

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Marketing or Sales, Technology or R&D, Operations

Revenue model

1. Corporate Membership Fees: Subscription-based membership fees charged to companies for employee access to discounted hotel bookings. Companies pay a monthly/annual fee to provide their employees with resort work and travel benefits.
2. Hotel Partnership Revenue: Hotels gain access to a closed membership market of corporate customers without paying sales commissions, creating a B2B2C revenue dynamic where hotels pay to be listed

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Resort Worx operates an online hotel booking and corporate membership platform that provides member companies' employees and their second-degree relatives with access to 387 listed hotels and resorts across Japan at 30–80% discounts. The service functions as a B2B2C travel-focused employee benefits program, where companies pay recurring membership fees to offer discounted lodging for both business travel and private use, while hotels gain access to a closed corporate customer base without paying OTA commissions.

Product overview

Resort Worx operates as a unified travel-focused employee benefits platform offering discounted hotel and resort accommodations to member companies. The core service enables employees of member companies (and their second-degree relatives) to access 387 listed facilities across Japan at 30-80% discounts. The platform serves both as a hotel reservation system for individual/business travel and as a group travel coordination tool for company events and offsites.

Differentiator

Problem solved

Functional benefit

Products and services

• Resort Worx (リゾートワークス) Corporate Travel Benefits Platform

Quantifiable outcome

• Up to 80% hotel discount
• +4 more outcomes

Named customers9 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature2 records

Partnerships

Ten partnerships are on record, tiered major, core and minor.

• Sotetsu Hotel Management (株式会社相鉄ホテルマネジメント)majorChannel Partner/ Reseller/ Distributor · 23 April 2026Partnership with Sotetsu Group hotel operator to add 31 hotels including Sotetsu Fresa Inn, Sotetsu Grand Fressa, Sotetsu Hotels The Splaisir, The Pocket Hotel, and Hotel Sunroute. Provides members access to convenient station-area hotels for business and leisure travel.
• TL Lincoln (TLリンカーン)coreTechnology or IntegrationSite controller platform used by hotels listed on Resort Worx for inventory management and availability synchronization. Enables hotels to manage bookings across multiple channels through a single interface.
• Accor Japan (ア코ーホテルズ)majorChannel Partner/ Reseller/ DistributorPartnership with global hotel group Accor covering 22 Grand Mercure and Mercure hotels across Japan. Hotels rebranded under Accor in April 2024. Initial setup used existing TL Lincoln connection, allowing quick launch.
• RNT Hotels (アールエヌティーホテルズ)majorChannel Partner/ Reseller/ DistributorOperator of 43 Richmond Hotel properties across Japan. Richmond Hotel Tokyo Shiba (105 rooms) listed on platform, bringing business-focused hotel inventory to the network.
• Lotte City Hotel (株式会社ロッテシティホテル)minorChannel Partner/ Reseller/ DistributorOperator of Lotte City Hotel Kinshicho (189 rooms) in Tokyo. Listed with maximum 3-night stay limit per month.
• Hotel Management Japan (株式会社ホテルmanagedメントジャパン)majorChannel Partner/ Reseller/ DistributorOperator of Oriental Hotel Okinawa Resort & Spa (288 rooms), part of 22-hotel portfolio including Hilton and JAL affiliated properties. Platform-exclusive rate plans including guaranteed room availability.
• Ascott Japan (株式会社アスコットジャパン)minorChannel Partner/ Reseller/ DistributorOperator of Citadines Harbour Front Yokohama (Japan operations; global portfolio: 800+ properties across 30 countries/200 cities). Service apartments positioned for extended stays.
• Banyan Group Japan (バンヤン・グループ)minorChannel Partner/ Reseller/ DistributorOperator of Garrya Nijo Castle Kyoto - luxury boutique hotel near Kyoto's Nijo Castle. Focused on wellness and cultural tourism segment.
• NOHGA HOTEL (ノーガホテル)minorChannel Partner/ Reseller/ DistributorOperator of NOHGA HOTEL KIYOMIZU KYOTO - boutique hotel targeting culturally sensitive travelers. Matched customer profile with startup-executive user base.
• Core Global Management (コアグローバルマネジメント)minorChannel Partner/ Reseller/ DistributorListed 21+ properties across Japan. Company benefits from zero commission structure while offering corporate member benefits for business and group travel.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• WELSURU / Welfare Sōgō Service: Japanese employee welfare services consortium providing access to discounted travel, hotels, leisure, and lifestyle benefits through employer memberships. Competes with Resort Worx in the corporate benefits subscription model with similar employee-facing booking platform mechanics, though typically with lower per-night discounts and broader category coverage.
• Relo Club: Major Japanese corporate welfare membership service offering discounted hotel, leisure, and lifestyle benefits to employees. Competes directly with Resort Worx in the SME-to-enterprise corporate benefits market, with similar subscription model and hotel/resort focus, but with a larger member base and broader (less premium) property selection.
• Benefit Station (JTB Benefit Station): One of Japan's largest corporate welfare/benefits platforms with millions of corporate members, offering discounted hotels, travel, restaurants, and lifestyle services. Directly competes with Resort Worx in the corporate employee benefits space, though Benefit Station offers a much broader (less hotel-curated) benefits catalog at typically lower per-company price points.

Broad incumbents

• Jalan (Recruit) Corporate Plan: Long-established Japanese OTA (Recruit-owned) with corporate plan options targeting business travelers. Overlaps with Resort Worx in discounted hotel bookings for corporate clients, but operates as a public OTA rather than a closed corporate welfare model.
• Rakuten Travel (Business): Japan's largest OTA with a corporate travel product targeting SMEs and enterprise clients. Provides discounted hotel inventory with broader selection and lower margins than Resort Worx's negotiated rates, but lacks the closed-network benefits integration and corporate welfare positioning.
• Tokyu Resorts (Club On/Ox): Established Japanese resort membership/exchange service with vacation property network and discounted hotel partnerships. Operates a broader resort-vacation model than Resort Worx, with a stronger timeshare heritage, but overlaps significantly in the corporate-facing discounted resort access use case.
• T-PEC (Benefit One) Travel Services: Benefit One's corporate travel and welfare arm providing employee benefits including hotel, leisure, and travel bookings to enterprise clients. Comparable to Resort Worx as a B2B welfare subscription service with hotel booking capabilities, but at larger scale with broader benefit categories.

Others

• Hoshino Resorts (Hoshinoya): Premium Japanese resort operator offering direct corporate programs and loyalty partnerships. Not a direct peer but appears in similar resort/hotel booking contexts and could be considered a potential supply-side partner or alternative for corporate customers seeking premium resort experiences in Japan.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/resort_worx

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Resort Worx