SnPM

Name

SnPM

Legal name

Snプロパティーマネジメント株式会社

Website

http://www.snpm.jp/

Company type

Private

Founded year

2009

Operating status

Operating

Ownership category

akta.pro rank

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. アウトソーシング事業 (Outsourcing): Revenue from providing sales management operational outsourcing services including on-site staff dispatch, accounting center operations, daily sales confirmation, monthly closing management, tenant management, and warehouse/locker management for commercial facilities.
2. システムソリューション事業 (System Solutions): Revenue from cloud-based SAMSS software (monthly subscription model) and system implementation, customization, and integration services for commercial facility operators.
3. 店舗ソリューション事業 (Store Solutions): Revenue from selling fixtures (什器) and supplies including thermal printer roll paper to commercial facilities nationwide.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

SnPM provides outsourced sales management operations for commercial facilities across Japan, including shopping centers, urban retail complexes, and department stores. The company dispatches on-site staff to perform daily sales verification, credit/gift reconciliation, rent calculations, tenant management, and accounting center operations for approximately 10,000 tenants across 100+ facilities. SnPM complements its staffing services with a proprietary cloud-based sales management system (SAMSS) and a store solutions business selling fixtures and consumable supplies.

Product overview

SnPM (Snプロパティーマネジメント株式会社) operates a unified portfolio of commercial facility management services anchored by the cloud-based SAMSS (Web型 売上管理システム) sales management platform. The core offering combines 売上管理業務支援サービス (outsourced sales management operations with on-site staff) with the SAMSS system for real-time sales tracking and analysis. Additional services include サポートセンターサービス (remote and on-site support center), システム開発・導入 (custom system development), 現地オープン支援 (on-site opening support), 出店契約情報登録サービス (tenant contract registration), and 店舗ソリューション (retail fixtures and supplies). Together, these products provide end-to-end operational support for shopping centers and retail facilities.

Differentiator

Problem solved

Functional benefit

Brands

• SAMSS (Web型 売上管理システム): Cloud-based sales management system for commercial facilities.

Products and services

• SAMSS (Web-based Sales Management System) A proprietary cloud-based sales management system accessible via web browser, providing sales management, schedule management, payment reconciliation, sales analysis, performance analysis, POS management, and cloud integration for commercial facility operators. Offered on a monthly subscription basis.
• Sales Management Business Support Service (Outsourcing) Outsourced sales management operations where SnPM staff are stationed at commercial facilities to perform daily sales processing, sales confirmation, rent calculations, statement issuance, counter services, new tenant support, employee management, and warehouse/locker management.
• Support Center Services 365-day-a-year remote support desk handling phone/FAX inquiries, plus on-site engineer dispatch for troubleshooting, remote monitoring, and network monitoring for commercial facility operators.
• System Development & Implementation Custom system development and implementation services addressing operational challenges in commercial facility management, including system switching support based on accumulated sales management experience.
• On-site Opening Support On-site operational support for new store openings and renovations, including cashless payment terminal training and handling of irregular situations during facility launches.
• Tenant Contract Information Registration Service Service to input tenant contract information into management systems for smooth operations, covering sudden workload increases during new openings or store renovations.
• Store Solutions Provision of fixtures (什器) and consumable supplies to commercial facilities and retail locations nationwide, including thermal printer roll paper at competitive prices.

Quantifiable outcome

• Reduces operational costs through outsourcing sales management operations — eliminates need for in-house staffing, labor management, training, and handover costs
• +2 more outcomes

Named customers27 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• フェアネス法律事務所 (Fairness Law Office)minorOthersThe company retains Fairness Law Office and its lawyer 水野靖史 (Yasushi Mizuno) as a legal advisor. This is a standard corporate legal counsel relationship.

Scale indicators6 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Transcosmos: Large Japanese BPO and contact center operator providing back-office outsourcing, digital customer service, and contact center services to enterprise clients. Directly comparable to SnPM's outsourcing arm serving shopping centers with on-site staff and remote support desks.
• Persol Holdings: Japan's largest staffing and HR services group, providing temporary staffing, BPO, and workforce solutions. Comparable to SnPM's on-site staff dispatch (常駐) model for commercial facility back-office operations.
• Bell System24 Holdings: Major Japanese contact center and BPO provider operating 24/7 support desks for enterprise clients, including retail and commercial property operators. Directly comparable to SnPM's 365-day remote support center and tenant inquiry services.
• SCSK Corporation: Major Japanese IT services company (Sumitomo Corp group) providing cloud, BPO, and retail industry solutions including POS and sales management systems. Comparable to SnPM's SAMSS cloud platform and system development/integration services.
• TIS Inc. Japanese IT services company offering consulting, system development, and managed services with a focus on retail, distribution, and financial services. Comparable to SnPM's cloud-based sales management system (SAMSS) and custom system development offerings.

Broad incumbents

• Tokyu Community Corp: Subsidiary of Tokyu Fudosan providing facility management, building management, and operational support for commercial properties including shopping centers. A broader incumbent offering overlapping facility operations services to SC operators that SnPM also serves.
• Mitsubishi Estate: One of Japan's largest commercial real estate developers and operators, owning and managing major shopping centers. As an SC operator/owner, it represents a potential customer, competitor (via internal captive operations), and benchmark for SC operational outsourcing demand.
• Recruit Holdings: Diversified Japanese information services and HR technology conglomerate with operations in staffing, marketing, and SaaS for retail and SMBs. Overlaps with SnPM's space via staffing solutions and SaaS tools for retail tenants.
• NTT Data: Japan's largest IT services provider, offering cloud platforms, managed services, and industry-specific solutions including for retail and distribution. A broad incumbent whose cloud and managed services portfolio overlaps with SAMSS and SnPM's system integration capabilities.

Others

• Daiwa House Industry: Japan's largest homebuilder and major commercial facility developer/operator. As an SC developer and operator, it is a potential customer for SnPM's outsourcing and SAMSS services, but operates across a much broader real estate portfolio.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SnPM