What Maple Manor Apt. does

Maple Manor Apartments is a non-profit affordable housing provider operating on a single site at 19 Maple Manor Way in Newport, New Hampshire. Originally incorporated in the mid-1970s as "Housing for the Elderly and Handicapped of Newport" and opened in March 1980, the organization serves low-income seniors aged 62 and older and disabled individuals through 40 one-bedroom HUD-subsidized units arranged across seven one-story buildings. In 2013, the organization expanded into a parallel unsubsidized product, Elmwood at Maple Manor, with two fully accessible two-bedroom units for moderate-income seniors who do not qualify for HUD subsidy. The asset is at 100% occupancy as of 2024, with a 48-applicant waiting list and an average resident tenure of approximately nine years.

The underlying technology is intentionally low-tech and oriented around resident safety rather than digital differentiation: every unit contains an emergency pull cord system in the bedroom and bathroom, after-hours emergencies route to maintenance staff via a 24/7 emergency pager, fire/EMS/police alarms are monitored on-site, and a 360-degree virtual tour is published on the website for prospective applicants. A 2023 solar panel installation across the property is projected to deliver approximately $34,000 in annual energy cost savings. Property management services — including on-site staff (Site Manager Jaye Stilwell and maintenance lead Charlie Anctil), fiscal oversight, and management reporting — are delivered under contract by Greenleaf Housing, while strategic governance is provided by a volunteer Board of Directors.

The business model is a Section 8 Housing Assistance Payments contract with the U.S. Department of Housing and Urban Development, renewed on March 1, 2015 for a twenty-year term running through March 2035. Tenant rent is set at 30% of adjusted income, with HUD covering the gap to a contract rent; the two Elmwood units charge moderate-income rents set against Community Development Finance Authority income limits. All utilities are included in rent. The go-to-market is a direct-to-consumer waiting-list process managed by the Site Manager, with no active marketing because demand structurally exceeds supply. The organization has recorded "Above Average" HUD ratings in 2021, 2023, and 2024, and a REAC inspection score of 84c in 2018, and reports 100% tenant satisfaction with maintenance handling.

Name

Maple Manor Apt.

Legal name

Housing for the Elderly and Handicapped of Newport

Website

https://maplemanorapartments.org

Company type

Private

Founded year

1975

Operating status

Operating

Short description

Maple Manor Apartments is a non-profit affordable housing provider in Newport, NH operating 42 units — 40 HUD-subsidized one-bedroom apartments and 2 unsubsidized accessible Elmwood units — serving low-income seniors aged 62 and older and disabled individuals under a 20-year HUD contract through 2035.

Ownership category

akta.pro rank

Product category

Affordable Senior Housing

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Other Residential Care Facilities (623990), Services for the Elderly and Persons with Disabilities (624120)

SIC

Operators Of Apartment Buildings (6513)

akta.pro primary industry

Affordable/Subsidized Independent Living (HUD/LIHTC) Communities (HLADAAAB)

akta.pro secondary industries

Independent Living Real Estate Owners/Operators (REITs & Management Companies) (HLADAAAG), Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE)

Keywords

• Affordable senior housing
• Subsidized apartment rentals
• Accessible housing services
• Independent living community
• HUD-subsidized housing

Headquarters

HQ city

Newport

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. HUD Subsidized Tenant Rents: Tenant rents are set at thirty percent of the tenant's adjusted income, recalculated annually. Maple Manor contracts with U.S. Department of Housing & Urban Development (HUD) to provide subsidized rents for all 40 units. The HUD contract renewed in 2015 for a twenty-year period.
2. Elmwood Non-Subsidized Rents: Elmwood consists of two two-bedroom fully accessible units that do not carry a HUD subsidy. Rent is based on financial eligibility using moderate level income limits established by Community Development Finance Authority. Rents are recalculated annually.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Maple Manor Apt. operates a 40-unit affordable independent living housing complex subsidized by HUD for low-income seniors aged 62+ and disabled individuals in Newport, NH. Rents are set at 30% of adjusted income with utilities (heat, electricity, water, sewer, trash) included. The adjacent Elmwood Apartments offer 2 additional fully accessible unsubsidized units for moderate-income seniors. The complex features emergency pull cords in every unit, on-site management, a community room, gazebo, and on-site laundry.

Product overview

Maple Manor Apt. operates as a not-for-profit affordable housing provider consisting of two distinct residential offerings: Maple Manor (40 one-bedroom subsidized units for low-income elderly and disabled persons) and Elmwood Apartments (2 unsubsidized two-bedroom accessible units). Both properties share common amenities including a community room, gazebo, on-site laundry facilities, and coordinated transportation services. The organization is governed by a volunteer Board of Directors and managed by Greenleaf Housing, operating under a 20-year HUD contract renewed in 2015.

Differentiator

Problem solved

Functional benefit

Brands

• Elmwood Apartments: Two two-bedroom fully accessible units adjoining Maple Manor's complex. Offers open concept living area, roll-in bathroom, and includes all amenities offered at Maple Manor (laundry, gazebo, community room, and events). These units do not carry a HUD subsidy.

Products and services

• Maple Manor Apartments Smoke-free independent housing complex of 40 single-level, one-bedroom apartments (four accessible) for qualifying low-income elderly (62+) and disabled persons. Rents set at 30% of adjusted income under HUD subsidy; utilities and basic services included.
• Elmwood Apartments Two fully accessible two-bedroom units adjoining Maple Manor's complex with open concept living areas and roll-in bathrooms. No HUD subsidy; rents based on Community Development Finance Authority moderate income limits for seniors who do not qualify for subsidized housing.

Quantifiable outcome

• 100% tenant satisfaction rating with maintenance request handling
• +4 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Greenleaf HousingcoreImplementation/ SI/ Consulting Partner · 1 March 2015Greenleaf Housing provides management services to Maple Manor including on-site staff (Site Manager and Maintenance), fiscal oversight, and management services. The contractual agreement has served the Board and residents well. Staff meets monthly with Maple Manor's Board of Directors.
• U.S. Department of Housing & Urban Development (HUD)coreOthers · 1 March 2015Maple Manor contracts with HUD to provide subsidized rents for eligible applicants. Subsidy is available for all 40 units. The 20-year contract renewed March 1, 2015. HUD conducts annual reviews and REAC inspections.
• Granite State Managers AssociationminorOthersMaple Manor maintains membership in the Granite State Managers Association which provides needed training and networking opportunities. Staff attend webinars on EIV system and HUD changes.
• Connecticut Valley Home CareminorStrategic or Co-development PartnerCoordinates events with Connecticut Valley Home Care for resident activities including blood pressure clinics and foot clinics.
• Public/Volunteer Transportation ServicesminorOthersPublic and volunteer transportation services provide regular bus stops at Maple Manor each weekday, allowing residents easy access to shopping, medical appointments, and other local businesses.

Scale indicators6 records

Recent moves11 records

Expansion highlights4 records

Broad incumbents

• Beacon Communities: Developer and operator of affordable and mixed-income rental housing, including senior and disabled housing with HUD project-based subsidies. Directly comparable in the affordable/subsidized senior housing space, particularly in New England.
• WinnCompanies: National affordable housing developer and property manager with a large portfolio of HUD-subsidized and LIHTC senior and multifamily properties. Comparable in operating subsidized senior housing but at significantly greater scale and geographic breadth.
• Volunteers of America: National non-profit that operates HUD-subsidized senior housing and supportive services for low-income elderly and disabled individuals. Comparable resident population and subsidy framework, though the portfolio is far larger and broader in service mix.
• National Church Residences: One of the largest US non-profit affordable senior housing operators, managing thousands of units across multiple states including HUD-subsidized properties. Directly comparable mission (affordable housing for seniors) and operational model, though at much larger scale.

Direct peers

• B'nai B'rith Housing: Non-profit operator of affordable HUD-subsidized senior housing in New England, with a portfolio of independent living communities serving low-income elderly residents. Directly comparable geography, scale, and structural model.
• The Caleb Group: Non-profit operator of affordable senior housing communities across multiple states, operating HUD-subsidized independent living properties closely comparable to Maple Manor's model. Similar size, mission, and resident demographics.
• Presbyterian Senior Living: Non-profit faith-affiliated operator of independent living, personal care, and affordable housing communities for seniors, including HUD-subsidized properties. Comparable independent living focus and HUD-based operating model.

Emerging players

• LIHTC Developers (e.g., The NHP Foundation): Non-profit affordable housing developers and operators using LIHTC and other federal subsidies to develop senior and multifamily housing. Comparable in mission and regulatory framework, though typically focused on new development rather than operating legacy HUD properties.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Maple Manor Apt.