Empact Group
Empact Group is a South African integrated facilities management provider delivering contract catering, cleaning, hygiene, pest control and integrated FM across 4,000+ sites and 25,000+ employees, serving enterprise clients in healthcare, mining, corporate, education, retail and offshore sectors. It is wholly owned by Thebe Investment Corporation and holds Level 1 BBBEE status.
- Company typePrivate
- Founded2013
- HeadquartersJohannesburg, South Africa
- Headcount5,001–10,000
- GTM typeB2B
- OfferingServices
What Empact Group does
Empact Group is a Johannesburg-headquartered, South African integrated facilities management provider operating across three core divisions: Food by Empact Group (multi-sector contract catering), Supercare by Empact Group (contract cleaning, hygiene and pest management), and Facilities by Empact Group (integrated facilities management covering hard services, soft services and project management). The company also runs Empact Namibia, providing on-board marine catering and housekeeping to diamond mining vessels under a ~20-year partnership with Debmarine Namibia. Its technology stack is light and operations-oriented: an ISO 22000/HACCP-aligned Food Safety Management System for catering and a data-driven predictive maintenance capability for hard services (electrical, mechanical, fire, generators, chillers, transformers), with no disclosed AI/ML or software products.
Empact is 100% owned by Thebe Investment Corporation, a black-owned investment company, and holds Level 1 BBBEE certification (89.5% black ownership, 36.3% black female ownership), a material procurement credential in the South African market. The company deploys 25,000+ employees across 4,000+ sites in all major South African provinces plus Namibia, serving enterprise customers in healthcare, industrial, mining, corporate, education, retail, retirement and offshore/remote verticals.
The business model is managed-services contract-based, with bespoke per-client pricing and bundled cross-division solutions. The go-to-market is sales-led direct enterprise field sales across regional South African provinces. In March 2026 Empact expanded scale materially by acquiring Feedem Group from PE firms Agile Capital and RMB Corvest, adding over 1,000 additional contract catering sites following Competition Tribunal approval. Multiple wholly-owned subsidiaries (Isikhonyane Cleaning, KKS Daluxolo Food Services, Supercare Services Group, Supercare Hygiene, Ramiweb, Empact Corporate Real Estate Services) formalise the operating structure.
Empact Group firmographics
Firmographics- Name
- Empact Group
- Legal name
- Empact Group (Pty) Ltd
- Website
- https://empactgroup.co.za
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Empact Group is a South African integrated facilities management provider delivering contract catering, cleaning, hygiene, pest control and integrated FM across 4,000+ sites and 25,000+ employees, serving enterprise clients in healthcare, mining, corporate, education, retail and offshore sectors. It is wholly owned by Thebe Investment Corporation and holds Level 1 BBBEE status.
- Ownership category
- akta.pro rank
Where Empact Group is headquartered
LocationHeadquarters
- HQ city
- Johannesburg
- HQ country
- South Africa
- HQ region
- Africa
Offices6 records
Markets served
Empact Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D
Revenue model
- Contract Catering Services: Food by Empact Group delivers extensive catering solutions across corporate, industrial, healthcare, education, remote, offshore, mining, retirement, and lifestyle sectors through multi-layered food portfolio.
- Contract Cleaning & Hygiene Services: Supercare by Empact Group provides contract and specialised cleaning, hygiene and pest management solutions to commercial, industrial, healthcare, education, transport and retail environments.
- Integrated Facilities Management: Facilities by Empact Group provides integrated facilities management covering hard services, soft services, project management, and business support, holding service providers accountable to SLAs.
- Marine Catering & Housekeeping (Namibia): On-board marine catering and housekeeping services to diamond mining vessels on the Namibian coastline, including all required amenities for life at sea, provided to 7 Debmarine Namibia vessels.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Empact Group product offering
Product offeringCore offering
Empact Group is a multi-service facilities management company delivering contract catering (Food by Empact Group), contract cleaning, hygiene and pest control (Supercare by Empact Group), and integrated facilities management (Facilities by Empact Group) to corporate, industrial, healthcare, education, mining, retail, retirement, and remote/offshore sites. Services are delivered through bespoke managed service contracts bundling soft and hard services into a single accountable solution, with national coverage across 4,000 sites in South Africa and offshore marine catering operations in Namibia.
Product overview
Empact Group is a multi-service facilities management company offering integrated solutions across three core divisions: Food by Empact Group (catering solutions for corporate, industrial, healthcare, education, mining, and lifestyle sectors), Supercare by Empact Group (contract cleaning, hygiene, and pest management), and Facilities by Empact Group (integrated facilities management with hard services, soft services, and project management). The company operates as a unified platform providing bespoke integrated solutions, though clients can also select individual services. Empact Namibia extends marine catering and housekeeping services to diamond mining vessels on the Namibian coastline. The company is owned by Thebe Investment Corporation and holds Level 1 BBBEE status.
Differentiator
Problem solved
Functional benefit
Brands
- STAY: Coffee shop brand offering grab-and-go breakfast items, pastries, and locally produced coffee blends for workplace environments.
- Indulge Coffee Shop
Products and services
- Food by Empact Group Contract catering services delivering a multi-layered food portfolio across corporate, industrial, healthcare, education, remote, offshore, mining, retirement, and lifestyle sectors for enterprise clients.
- Supercare by Empact Group Contract cleaning, hygiene and pest management solutions delivered to commercial, industrial, healthcare, education, transport and retail environments for enterprise clients.
- Facilities by Empact Group Integrated facilities management solution bundling hard services, soft services, project management and business support, holding service providers accountable to SLAs across mining, commercial, corporate, offshore, and remote sites.
- Empact Namibia On-board marine catering and housekeeping services to diamond mining vessels on the Namibian coastline, including food services, cleaning, facilities management, design and build, security, logistics, accommodation, and business services for Debmarine Namibia.
- STAY Coffee Shop Grab-and-go breakfast, pastries, and locally produced coffee blends brand under Food by Empact Group for workplace environments.
- Indulge Coffee Shop Coffee shop offering a warm and inviting space for visitors and staff, opened at Mediclinic Newcastle.
Companies that use Empact Group
Customer profileNamed customers1 record
Segments7 records
Ideal customer profiles2 records
Empact Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Empact Group partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Feedem GroupcoreEmpact Group acquired Feedem Group from PE firms Agile Capital and RMB Corvest in a strategic buyout approved by South Africa's Competition Tribunal. Feedem was acquired in May 2017 through an MBO from its founders and grown from a mid-tier catering business into one of South Africa's largest contract caterers operating at over 1,000 sites nationwide. The acquisition expands Empact's catering and facilities services footprint.
- Thebe Foundation TrustminorEmpact Group partners with Thebe Foundation Trust to support three non-profit organisations whose social contributions align with South Africa's most urgent social issues. CSI partners include LIV Village, Tears Foundation, and Maths Centre.
- Debmarine NamibiacoreIncumbent partner to Debmarine Namibia providing on-board marine catering and housekeeping services to 7 diamond mining vessels on the Namibian coastline for approximately 20 years. The partnership evolves in line with Debmarine's goals and mandates regarding localisation and supply contingency.
- NDS Chefs AcademyminorPartnership with NDS Chefs Academy (founded by Lebogang Lekotoko) to nurture culinary talent and hospitality professionals. Supported by Coega and the National Institute for Development Training NPC, providing opportunities for individuals from diverse backgrounds.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Empact Group competitors and assessment
Company assessmentMarket position
Weaknesses4 records
Competitive moat5 records
Customer concentration
Empact Group social profiles
Digital presenceEmpact Group compliance and trust
Trust signalCompliance2 records
Empact Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Empact Group leadership team
Management profileNumber of profiles
Profiles15 records
Empact Group subsidiaries and ownership
Company hierarchySubsidiaries6 records
Empact Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Empact Group M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Empact Group
What does Empact Group do?
Empact Group is a multi-service facilities management company delivering contract catering (Food by Empact Group), contract cleaning, hygiene and pest control (Supercare by Empact Group), and integrated facilities management (Facilities by Empact Group) to corporate, industrial, healthcare, education, mining, retail, retirement, and remote/offshore sites. Services are delivered through bespoke managed service contracts bundling soft and hard services into a single accountable solution, with national coverage across 4,000 sites in South Africa and offshore marine catering operations in Namibia.
Is Empact Group a public or private company?
Empact Group is a private company. It is classified as corporate owned and is currently operating.
When was Empact Group founded?
Empact Group was founded in 2013. It employs 5,001 to 10,000 people.
Where is Empact Group based?
Empact Group is headquartered in Johannesburg, South Africa, in the Africa region.
How does Empact Group make money?
Four revenue lines are on record. Contract Catering Services are the primary driver. The others are contract Cleaning & Hygiene Services, integrated Facilities Management and marine Catering & Housekeeping (Namibia).
Does Empact Group have an API?
No public API is recorded for Empact Group.