The Cloud Crew
The Cloud Crew is a South African vendor-neutral IT solutions provider delivering managed cloud services, Microsoft 365 subscriptions, email security, cloud backup, migration, and IT infrastructure management to enterprise and SMB customers via direct sales and a reseller partner program.
- Company typePrivate
- Founded2022
- HeadquartersCape Town, South Africa
- Headcount11–50
- GTM typeB2B
- OfferingServices
What The Cloud Crew does
The Cloud Crew (TCC) is a South African vendor-neutral IT solutions provider headquartered in Cape Town that delivers managed cloud services, cybersecurity, and IT infrastructure management to enterprise and SMB customers. Formed in 2022 through the merger of Open Access Technologies and Liquid Cloud, the company operates as a "total services provider" consolidating cybersecurity, managed services, and cloud capabilities behind a single point of accountability. Its customer base spans enterprise accounts such as Shoprite, Medi-Clinic, Bryte Insurance, Coronation Fund Managers, One&Only Resorts, Red Carnation Hotels, CancerCare, and Prescient, alongside SMB clients migrating to Microsoft 365 and other cloud platforms.
TCC's product portfolio centers on four core offerings: Cloud Solutions (Microsoft 365 subscriptions with month-to-month flexibility), Email Security (including AI-powered Abnormal Email Security distributed as Africa's Fulfilment Partner, plus Mimecast and Sendmarc), Cloud Backup (with zero upfront cost and pay-as-you-grow pricing), and Migration Services (including structured six-phase Office 365 and Lotus Notes migrations). Supporting layers include IT Infrastructure Management, Managed Services (acting as fully outsourced IT or extension of existing IT), and Professional Services for project-based consulting. Technology partnerships include Microsoft (Gold Certified), Abnormal, Mimecast, Sendmarc, Dell, HP, and OpenServe. The company's claimed scale metrics are 40,000+ users protected daily from cyber-attacks and 50,000+ businesses migrated to cloud.
The business model is primarily subscription-based (recurring cloud software, managed services, and backup) supplemented by project-based professional services and a revenue-sharing reseller program. Pricing is quote-based, never publicly disclosed, and emphasizes flexibility: month-to-month Microsoft 365 subscriptions, zero-upfront cloud backup with pay-as-your-data-grows, and modular managed-services engagements. Go-to-market combines direct sales (phone, email, website) targeting enterprise accounts with a Partner Program enabling resellers to set their own pricing while TCC provides 24/7 technical support, training, and sales assistance. Geographic footprint is South Africa primary with Africa-wide coverage emerging through the Abnormal Security fulfilment arrangement.
The Cloud Crew firmographics
Firmographics- Name
- The Cloud Crew
- Legal name
- The Cloud Crew
- Website
- https://tccrew.co.za
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- The Cloud Crew is a South African vendor-neutral IT solutions provider delivering managed cloud services, Microsoft 365 subscriptions, email security, cloud backup, migration, and IT infrastructure management to enterprise and SMB customers via direct sales and a reseller partner program.
- Ownership category
- akta.pro rank
The Cloud Crew industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)
- akta.pro secondary industries
- Cloud Managed Services (Operations, Monitoring, Patching) (BPAEACAF), Cloud Security Services (Posture Mgmt, Workload Protection) (BPAKAHAK)
Keywords
Where The Cloud Crew is headquartered
LocationHeadquarters
- HQ city
- Cape Town
- HQ country
- South Africa
- HQ region
- Africa
Offices1 record
Markets served
The Cloud Crew business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Subscriptions: Subscription-based access to cloud software solutions including Microsoft Office 365, with flexible month-to-month contracts and pay-as-you-grow models. Revenue generated through recurring subscription fees.
- Managed Services: Ongoing IT management services that can cover some or all of a client's IT systems, from desktops to cloud implementation. Provides flexibility to act as a fully outsourced IT department or extension of existing IT.
- Professional Services: Project-based consulting including IT strategy, technology selection, procurement, and project management. Addresses dynamic market conditions and bridges gap between business requirements and technology solutions.
- Cloud Backup Services: Data protection services with flexible backup schedules, zero upfront costs, and pay-as-your-data-grows model. Protects data in virtual, physical, or cloud environments.
- Email Security Services: Cybersecurity services protecting organizations from phishing emails and email-based cyber attacks. Includes Abnormal AI-powered email security.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Flexible Software Subscriptions with month-to-month options |
| Usage-based | Pay-as-you-go | Cloud Backup with zero upfront costs |
| Subscription | Monthly | Managed IT Services |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels3 records
The Cloud Crew product offering
Product offeringCore offering
The Cloud Crew is a South African IT solutions company that delivers cloud software subscriptions (primarily Microsoft Office 365), email security services (including Abnormal AI-powered protection), cloud backup, cloud migration, IT infrastructure management, managed IT services, and professional IT consulting. Operating as a vendor-neutral total services provider, the company bundles, deploys, and manages third-party technologies on behalf of enterprise and SMB customers across South Africa.
Product overview
The Cloud Crew is a South African IT solutions company that operates as a vendor-neutral total services provider (TSP) offering an end-to-end portfolio of cybersecurity, managed services, and cloud services. The company was formed in 2022 through the merger of Open Access Technologies and Liquid Cloud. Its product portfolio centers on Cloud Solutions/Software Subscriptions (Office 365 expertise), Email Security (including AI-powered Abnormal Email Security), Cloud Backup, and Migration Services, complemented by IT Infrastructure Management, Managed Services, and Professional Services. The company also operates a Partner Program for resellers. The offering functions as a unified managed services platform where cloud subscriptions and email security form the core products, supported by infrastructure management and professional services for implementation and ongoing support.
Differentiator
Problem solved
Functional benefit
Products and services
- Cloud Solutions / Software Subscriptions Office 365 expertise, best practices, and optimization delivered via flexible month-to-month subscriptions and a pay-as-you-grow model, with access to Microsoft Certified Professionals and 24/7 customer support. Intended for South African businesses seeking cloud productivity software without large upfront investment.
- Email Security Email fraud, impersonation, and anti-phishing protection designed to defend organizations from email-based cyber attacks. For businesses requiring managed email security without in-house expertise.
- Abnormal Email Security AI-powered behavioral email security platform that leverages machine learning to stop sophisticated inbound email attacks and dangerous email platform attacks, protecting Microsoft 365, Google Workspace, Slack, Teams, and Zoom environments. Targeted at African enterprises seeking AI-driven email defense.
- Cloud Backup Cloud backup service protecting any workload in virtual, physical, cloud, and mobile environments with flexible backup schedules, zero upfront costs, and a pay-as-your-data-grows model. For businesses needing resilient data protection without capital outlay.
- Migration Services Office 365 and Hosted Exchange migration services including Lotus Notes migrations, with flexible scheduling options ranging from big bang to staged or hybrid approaches, supported by dedicated migration specialists. For businesses transitioning to cloud productivity platforms.
- IT Infrastructure Management End-to-end connectivity solutions, voice services, and network infrastructure management including network design, installation, operation, and high-performance secure network management. For organizations needing full-spectrum infrastructure oversight.
- Managed Services Full IT department outsourcing or extension of an existing IT department, including IT Service Management (ITSM) and IT procurement/subscription services, with flexible engagement models. For businesses seeking outsourced IT operations.
- Professional Services Project management, strategic IT services, IT architecture and procurement strategy consulting, and mobility services including GSM/corporate cellular contracts. For organizations needing vendor-neutral IT strategy and project execution support.
Quantifiable outcome
- Protects over 40,000 users from malicious cyber-attacks every day
- +3 more outcomes
Companies that use The Cloud Crew
Customer profileNamed customers14 records
Segments3 records
Ideal customer profiles3 records
The Cloud Crew technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability2 records
Feature4 records
The Cloud Crew partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- Abnormal SecuritycoreThe Cloud Crew is a Fulfilment Partner of Abnormal for Africa, providing AI-powered email security solutions to their customers. Abnormal is a leading behavioral AI-based email security platform that leverages machine learning to stop sophisticated inbound email attacks.
- MicrosoftcoreAs a Microsoft Gold Certified Partner, The Cloud Crew offers the full range of Microsoft IT Solutions including Office 365, Azure cloud services, and Microsoft Teams with Direct Routing capabilities for PSTN calls.
- Microsoft AzurecoreAs an authorized Microsoft Gold Partner and cloud migration experts, TCC helps businesses migrate to Azure effectively, efficiently, and successfully using Microsoft-managed data centers.
- MimecastcoreMimecast is a world leader in cybersecurity providing affordable, easy-to-deploy security, archiving, and resilience solutions. TCC integrates Mimecast services to deliver enterprise-level security without excessive cost and complexity.
- Microsoft TeamscoreMicrosoft Teams integrates people, content, and tools for team engagement. TCC provides Teams Direct Routing enabling customers to use Microsoft Teams for inbound and outbound PSTN calls like a traditional PBX system.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
The Cloud Crew competitors and assessment
Company assessmentMarket position
Strengths4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
The Cloud Crew social profiles
Digital presenceThe Cloud Crew financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Cloud Crew leadership team
Management profileNumber of profiles
Profiles1 record
The Cloud Crew funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Cloud Crew M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Cloud Crew
What does The Cloud Crew do?
The Cloud Crew is a South African IT solutions company that delivers cloud software subscriptions (primarily Microsoft Office 365), email security services (including Abnormal AI-powered protection), cloud backup, cloud migration, IT infrastructure management, managed IT services, and professional IT consulting. Operating as a vendor-neutral total services provider, the company bundles, deploys, and manages third-party technologies on behalf of enterprise and SMB customers across South Africa.
Is The Cloud Crew a public or private company?
The Cloud Crew is a private company. It is classified as unknown and is currently operating.
When was The Cloud Crew founded?
The Cloud Crew was founded in 2022. It employs 11 to 50 people.
Where is The Cloud Crew based?
The Cloud Crew is headquartered in Cape Town, South Africa, in the Africa region.
How does The Cloud Crew make money?
Five revenue lines are on record. Software Subscriptions are the primary driver. The others are managed Services, professional Services, cloud Backup Services and email Security Services.
Does The Cloud Crew have an API?
No public API is recorded for The Cloud Crew.
What industry is The Cloud Crew in?
The Cloud Crew's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAE, Cloud Managed Services (M365/Azure/AWS/GCP), with a secondary code of BPAEACAF, Cloud Managed Services (Operations, Monitoring, Patching). Its NAICS code is 541513 and its SIC code is 7370.