Victoria Police Force

What Victoria Police Force does

Victoria Police is the principal law enforcement agency of the Australian state of Victoria, established in 1853 and headquartered in Melbourne. It provides 24/7 policing services to the entire Victorian community of approximately 6.5+ million residents through a network of 24-hour and regional police stations across four operational regions (North West Metro, Southern Metro, Eastern, and Western). The organisation employs more than 20,000 personnel including sworn police officers, protective services officers (PSOs), police custody officers, and Victorian Public Service support staff. Service delivery channels include Triple Zero (000) emergency response, the Police Assistance Line (131 444), online crime reporting, the STOPIT text service for public transport incidents, and various licensing services.

The organisation operates a portfolio of digital public-facing services built on internal platforms including the LEAP (Law Enforcement Assistance Program) core information system, which collects and stores law enforcement and community policing data. Other notable digital products include the POLICE FIT mobile app for recruitment fitness preparation, Body Worn Cameras with digitally recorded evidence-in-chief capability, Eyewatch neighbourhood policing Facebook pages, Easy English accessibility guides, and digital firearm and private security licensing platforms. Communication is delivered through a broad social media presence across Facebook, Instagram, TikTok, X/Twitter, LinkedIn, YouTube, and the Police Life podcast platform.

Victoria Police is a government state entity funded through Victorian Government budget allocations as a statutory authority under the Victoria Police Act 2013. It is not subject to private ownership, venture capital investment, or public trading. While most public services are provided free of charge, the agency generates transactional fee revenue from National Police Check certificates, fingerprinting services, and firearm and private security licensing. Customer segments include the general public (emergency response and crime reporting), employers requiring National Police Checks for vetting, firearm owners and dealers (regulatory licensing), and priority communities (family violence support, youth, seniors, LGBTIQA+, public transport users). The Chief Commissioner of Police holds statutory responsibility for the force under the Victoria Police Act 2013.

Name

Victoria Police Force

Legal name

Victoria Police

Website

https://police.vic.gov.au

Company type

Public

Founded year

1853

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Victoria Police is the principal statutory law enforcement agency for the Australian state of Victoria, providing 24/7 emergency response, crime prevention, and community policing services to all residents and visitors through a statewide network of stations and digital platforms.

Ownership category

akta.pro rank

Product category

Law Enforcement Services

NAICS

Police Protection (92212), Police Protection (922120)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

akta.pro secondary industry

Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL)

Keywords

• Law enforcement services
• Emergency police response
• Crime prevention
• Police licensing services
• Community policing

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices15 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Government Funding: Victoria Police is primarily funded through Victorian Government budget allocations as a statutory authority. Services are provided to the public as a core government function funded by taxation.
2. Fee-for-Service (National Police Checks): Victoria Police charges fees for National Police Check certificates and fingerprinting services. These provide official records of criminal history for employment, immigration, and other purposes.
3. Firearms and Security Licensing: Fees associated with firearm licences, renewals, private security licences, and related regulatory services.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels11 records

Core offering

Victoria Police provides 24/7 law enforcement services to the Victorian community, including emergency response via Triple Zero (000), non-urgent crime reporting through the Police Assistance Line (131 444) and online portal, specialist investigations, forensic services, family violence response, counter-terrorism, and regulatory licensing (firearms, private security). The agency also issues paid National Police Certificates and fingerprinting services for employment and vetting purposes.

Product overview

Victoria Police Force operates a portfolio of public-facing digital services and internal law enforcement systems. The core digital presence consists of the Victoria Police website providing 24/7 access to crime reporting (Online Reporting and Police Assistance Line), licensing services (firearms, private security, national police checks), and safety information. Key service products include the STOPIT text-based notification service for reporting unwanted behaviour on public transport, the POLICE FIT app for recruitment, Police Life podcast and storytelling platform, and Body Worn Cameras with digitally recorded evidence capabilities. The organisation also provides accessibility services through Easy English guides and maintains internal systems like the LEAP (Law Enforcement Assistance Program) database for law enforcement operations. Community liaison is supported through Family Violence Liaison Officers at all 24-hour stations and Eyewatch neighbourhood policing Facebook pages.

Differentiator

Problem solved

Functional benefit

Brands

• Police Life: Official podcast and in-depth articles about police, protective services officers, and support staff across Victoria.
• POLICE FIT

Products and services

• Online Reporting and Police Assistance Line A digital service enabling citizens to report non-urgent crimes online or via telephone (131 444), operating 24/7, with personal information collected for law enforcement purposes.
• STOPIT Text-Based Notification Service A discrete text-based service allowing public transport commuters to report non-emergency unwanted sexual and anti-social behaviour by texting STOPIT, with automatic recording of mobile phone numbers and incident details.
• National Police Check Service An online and in-person service enabling individuals to apply for and receive a National Police Certificate documenting any disclosable criminal history. A fee applies for this service.
• Online Firearm Licensing Services Digital platform for firearm licence applications, renewals, and management including digital firearms licence, change of details, and eServices forms.
• Private Security Licensing Online services for private security licence applications, renewals, eligibility checks, and management including eServices forms and approved security industry organisation information.
• Fingerprinting Services In-person appointment-based service for fingerprinting, available for various purposes including criminal records checks and identification verification.
• POLICE FIT App A mobile fitness application used as part of police officer recruitment, collecting personal details including name, email, age, and gender for marketing purposes related to Victoria Police recruitment.
• Police Life Victoria Police's official podcast and storytelling platform featuring in-depth articles and audio content about police, protective services officers, and support staff across the state.
• Body Worn Cameras and Digitally Recorded Evidence-in-Chief Officer-worn recording devices that capture audiovisual evidence, including digitally recorded evidence-in-chief for use in legal proceedings.
• Police Station Network (24-hour and regional stations) Physical police stations across Victoria providing in-person services, with both 24-hour and non-24-hour stations, including specialist services such as SOCIT, FVIU, and CIU at certain locations.

Named customers3 records

Segments8 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• Crime Stoppers VictoriacoreStrategic or Co-development PartnerAnonymous crime reporting service allowing members of the public to provide crime information to Victoria Police anonymously.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Tasmania Police: Tasmania Police is the statewide law enforcement agency for Tasmania, performing the same core policing, emergency response, and licensing functions as Victoria Police at smaller scale.
• Queensland Police Service: Queensland Police Service provides statewide policing, licensing, and forensic services across Queensland; comparable in scope, statutory authority, and service mix to Victoria Police.
• New Zealand Police: New Zealand Police is the national policing agency for New Zealand with a comparable service mix (emergency response, licensing, forensics, community policing) and a similar public-sector operating model to Victoria Police.
• South Australia Police: South Australia Police delivers frontline policing, forensic, and licensing services for South Australia; directly comparable in mandate and breadth to Victoria Police.
• Australian Federal Police: The Australian Federal Police handles federal-level law enforcement and counter-terrorism in Australia, overlapping with Victoria Police on counter-terrorism (SHIELD), forensic services, and major crime functions.
• Western Australia Police Force: Western Australia Police Force performs the same statewide law enforcement, licensing, and community safety functions as Victoria Police but across Western Australia, with overlapping operational units and reporting structures.
• NSW Police Force: NSW Police Force is the principal state law enforcement agency for New South Wales, structurally identical to Victoria Police in mandate, station network, and 24/7 policing responsibilities; the closest jurisdictional peer in Australia.

Broad incumbents

• Metropolitan Police Service: The Metropolitan Police Service is the territorial police force for Greater London, comparable to Victoria Police in delivering frontline policing, criminal investigation, and licensing services at large metropolitan scale.
• Royal Canadian Mounted Police: The RCMP provides federal and contract policing across Canada including major-city services, with operational parallels to Victoria Police in counter-terrorism, forensics, and integrated criminal intelligence.
• Los Angeles Police Department: The LAPD is a large municipal law enforcement agency with 24/7 response, licensing, and community policing programs comparable in scope to Victoria Police's metropolitan and regional service model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/VictoriaPolice
• YouTubeyoutube.com/user/VPBlueTube
• Facebookfacebook.com/victoriapolice
• LinkedInlinkedin.com/company/victoriapolice
• Instagraminstagram.com/victoriapolice
• TikToktiktok.com/@victoriapolice

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Victoria Police Force