What Heritage Property Services does

Heritage Property Services, trading as Heritage Properties Services Limited (Company No. 13153085), is a private independent UK estate agency headquartered at 9 Redmead Road, Hayes, Middlesex, with operations spanning the south of England, including Berkshire, Buckinghamshire, and London. The firm offers a unified property services platform covering residential sales, residential lettings, commercial property advisory (offices, retail, logistics, industrial, and student property), and end-to-end property management. Distribution is anchored on the major UK property portals — Zoopla and Primelocation — with Heritage securing premium initial-page listing status on Zoopla for all new instructions, claimed to drive a 35% activity uplift versus standard adverts.

The commercial model is a hybrid of recurring management fees and transactional commissions. Full property management is priced at 12% of monthly rent, with a lighter rent-collection service at 10%; ancillary fees include £50 per person for tenant vetting, £275 for tenancy agreements, £50 for deposit registration, and a £500 minimum for early termination. Sales commissions are positioned materially below the 2% charged by high-street competitors. Differentiators include a Rent Guarantee Scheme (up to 15 months of missed rent and £100,000 in legal expenses, via an insurance partner), a Tenants Zero Deposit option via TDS membership, an in-house repairs, refurbishment, and engineering team delivering compliance certifications, and dedicated property managers with vetted contractor panels. Leadership comprises two directors: Amandeep Dhillon (Director & Head of Lettings, career from 2006) and Gurpreet Dhillon (Director & Head of Sales, City Law School graduate and LPC, admitted to the roll in April 2015 with a Property Litigation specialization). The firm is privately held with no disclosed institutional investors, funding rounds, or parent entity, and there is no proprietary technology platform — operations rely on standard portal distribution and conventional estate-agency tooling.

Name

Heritage Property Services

Legal name

Heritage Properties Services Limited

Website

https://www.hpservices.org

Company type

Private

Operating status

Operating

Short description

Heritage Property Services is a private UK independent estate agency offering residential sales, lettings, commercial property advisory, and full property management across the south of England, including Berkshire, Buckinghamshire, and London. It serves individual landlords, sellers, and tenants with a portal-led distribution model and recurring management fees.

Ownership category

akta.pro rank

Product category

Real Estate Services

NAICS

Other Activities Related to Real Estate (531390)

SIC

Real Estate Agents & Managers (For Others) (6531), Real Estate (6500)

akta.pro primary industry

Residential Maintenance & Turnover Services (Make-Ready, Inspections) (BPAJAFAM)

akta.pro secondary industry

Real Estate Valuation & Appraisal (BPAHANAC)

Keywords

• Residential property sales
• Residential lettings agency
• Commercial property services
• Property management services
• Estate agency services

Headquarters

HQ city

Stoke Poges

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Full Property Management: Full management service charging 12% of monthly rent due. Includes tenant sourcing, rent collection, property inspections, maintenance coordination, and compliance management.
2. Rent Collection Service: Rent collection service at 10% of rent due for landlords who prefer self-management but want assistance with collecting rental payments.
3. Tenant Administration and Vetting: One-time fee of £50 per person for tenancy administration and vetting services including right to rent checks, references, and compliance.
4. Tenancy Agreement and Deposit Services: Tenancy agreement fee of £275 (replacement £175) and deposit registration fee of £50. Early termination carries a minimum fee of £500.
5. Property Sales Commission: Residential and commercial property sales services. The company emphasizes value for money compared to high street branches that charge 2%. Specific commission rates are not publicly disclosed.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Heritage Property Services is an independent UK estate agency selling, letting, and managing residential and commercial properties across the south of England. Its core offering combines residential property sales, residential lettings (rent collection and full management), and commercial property agency services supported by in-house repairs/maintenance, an online valuation tool, and a Rent Guarantee Scheme. Revenue is generated via percentage-based management fees, sales commissions, and one-time administration fees.

Product overview

Heritage Property Services operates as an independent estate agent offering a unified property services platform spanning residential sales, residential lettings, and commercial property services. The core offering consists of sales and lettings services enhanced by professional marketing, property management, and value-added modules including Rent Guarantee Scheme, Zero Deposit options, and in-house repairs/maintenance. The company distributes listings through major property portals (Zoopla, Primelocation) and provides comprehensive property management with dedicated managers, vetted contractors, and online issue tracking. Additional services include free online valuation tools, accompanied viewings with detailed feedback, and commercial property advisory across offices, retail, logistics, and industrial sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Full Property Management Service Comprehensive property management charging 12% of monthly rent due, covering tenant sourcing, Right to Rent checks, pre-tenancy clean and inventory, compliance advice, dedicated property manager, panel of vetted contractors, deposit claim negotiation, tenancy agreement preparation, rent collection, property inspections, safety checks, utility transfers, online issue tracking, and check-out management. Targeted at landlords wanting hands-off management.
• Residential Property Sales Service Full-service residential property sales including professional marketing, photography, floorplans, premium internet listings on Zoopla and Primelocation, accompanied viewings with feedback, offer negotiation, and progression through to completion. Targeted at homeowners in Berkshire, Buckinghamshire, and London looking to sell property at lower commission than high street branches.
• Residential Lettings and Rental Service Rental property services including tenant placement, marketing, rent collection, property inspections, and compliance with Right to Rent checks and pre-tenancy safety checks. Targeted at landlords and tenants across the south of England.
• Commercial Property Services Commercial real estate advisory services including investment, agency, and professional consultancy across offices, retail, logistics, industrial, and student property sectors. Backed by commercial agents with over 20 years of local commercial business experience.
• Rent Guarantee Scheme Insurance-style protection covering up to 15 months of missed rental payments until vacant possession, up to 3 months' rental payments at 75% following vacant possession, and legal expenses up to £100,000 to cover eviction costs. Targeted at landlords wanting protection against tenant arrears and eviction costs.
• Tenants Zero Deposit Scheme Alternative to traditional cash deposits offered through Tenancy Deposit Scheme (TDS) membership, providing an attractive option for tenants with limited upfront capital while protecting landlords against damage and unpaid rent.
• Repairs and Maintenance Service In-house specialist team undertaking renovation works ranging from painting and professional cleaning through full property refurbishments, plus engineers providing certification for landlord compliance with current legislation. Targeted at landlords needing turnkey maintenance and compliance.

Quantifiable outcome

• 35% jump in activity for premium Zoopla listings compared to standard adverts

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

Four partnerships are on record, tiered core and supporting.

• ZooplacoreDistribution PartnerProperty portal partnership providing access to over 90% of UK property market. Heritage guarantees premium listing status for all new instructions, featuring 3 photos on initial search page compared to standard 1, resulting in 35% jump in activity.
• PrimelocationcoreDistribution PartnerProperty portal distribution partner for listing properties alongside Zoopla to maximize buyer reach and property exposure.
• TDS (Tenancy Deposit Scheme)coreOthersTenancy deposit protection scheme membership - all deposits must be protected by law. Heritage is also able to offer Tenants Zero Deposit option.
• Rent Guarantee InsurersupportingOthersInsurance partner for Rent Guarantee Scheme covering up to 15 months of missed rental payments, 3 months at 75% after vacant possession, and legal expenses up to £100,000.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Foxtons: London-focused estate agency offering residential sales, lettings, and property management with a similar full-service local-agent model. Comparable due to overlapping service lines and urban south-east UK footprint.
• Winkworth: UK franchised estate agency specialising in residential sales and lettings across London and the south of England. Comparable due to similar south-east footprint and traditional full-service brokerage model.
• Romans Estate Agents: South of England-focused estate agency offering sales, lettings, and property management across Berkshire, Hampshire, and surrounding regions. Directly comparable in geographic footprint and service mix.

Broad incumbents

• Connells Group: One of the largest UK estate agency and lettings networks, offering residential sales, lettings, and property management across the UK including the south of England. Comparable as a national full-service agent operating in Heritage's core geographies.
• Spicerhaart: Large UK estate agency group providing residential sales, lettings, and property management with branch networks across multiple regions. Comparable due to overlapping full-service offerings and multi-branch operating model.
• Knight Frank: International real estate services firm with UK operations covering residential sales, lettings, and commercial property. Comparable as a broader-scope competitor offering overlapping commercial and residential services.
• Savills: Global real estate services group with significant UK residential, commercial, and property management operations. Comparable in commercial property advisory and full-service delivery.
• LSL Property Services: UK-listed parent company of multiple estate agency and surveying brands, offering residential sales, lettings, and financial services. Comparable as a multi-brand consolidator operating in the same UK property services market.

Emerging players

• Purplebricks: UK hybrid/online estate agent offering lower fixed-fee sales and lettings services through a digital-first model. Comparable as a competitive threat targeting the same UK sellers and landlords with a tech-led, lower-cost alternative.
• Yopa: UK hybrid estate agent combining online listings with local agents for a fixed fee. Comparable as a direct competitor using a lower-cost, tech-enabled model targeting the same residential sellers and landlords.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Heritage Property Services