XpertCenter
- Company typePrivate
- Founded2005
- HeadquartersBerne, Switzerland
- Headcount11–50
- GTM typeB2B
- OfferingServices
XpertCenter firmographics
Firmographics- Name
- XpertCenter
- Legal name
- XpertCenter AG
- Website
- https://xpertcenter.ch
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
XpertCenter industry classification
Industry- Product category
- Insurance Claims Management Outsourcing
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Insurance, Risk & Claims Telematics Integrations (TLAEAFAM)
- akta.pro secondary industry
- Data Integration, APIs & Telematics Data Platforms (TLABAJAM)
Keywords
Where XpertCenter is headquartered
LocationHeadquarters
- HQ city
- Berne
- HQ country
- Switzerland
- HQ region
- Europe
Offices1 record
Markets served
XpertCenter business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Claims Management Outsourcing: Full-service outsourcing of claims handling for insurance companies, covering end-to-end claims processing from intake to payment, or modular services for specific parts of the treatment chain.
- Vehicle Expertise Services: Independent vehicle expertise services including repair cost calculations, fleet management, and remarketing of damaged or decommissioned vehicles through B2B platform.
- International Claims Handling: Cross-border claims processing with multilingual capabilities, legal clarifications, and recourse management for all insurance branches with international connections.
- Workplace Health Management Services: Consulting and support in workplace health management including absence management, mental health workshops, and health circle methodologies.
- XpertAcademy Training: Professional training and development courses in motor vehicles, machines, and boats for the insurance sector.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
XpertCenter product offering
Product offeringCore offering
XpertCenter is an outsourcing partner for insurance claims management services, providing end-to-end claims handling (XpertClaims), independent vehicle expertise for motor vehicles, machines and boats (Motorbusiness), international cross-border claims handling, workplace health management, case management, insurance fraud prevention, and recourse management. The company complements these services with XpertAcademy, a vocational training program for vehicle experts. Service delivery is supported by modern IT systems, a proprietary B2B platform for Europe-wide sale of damaged fleet vehicles, and an in-house collection center with photobox.
Product overview
XpertCenter is an outsourcing partner for claims management services operating as part of the Mobilière Group. The company offers a portfolio of integrated services centered on XpertClaims (end-to-end claims handling) as the core offering, complemented by specialized modules including Vehicle expertise Motorbusiness (vehicle, machine, and boat expertise), International claims handling, Workplace health management, Case Management, Fraud prevention, and Regress Management. Additional offerings include XpertAcademy for professional training in the insurance sector. The approximately 220 specialists process claims across all insurance lines within a strong local network covering the entire Swiss market by language, with international support through best-in-class partner networks.
Differentiator
Problem solved
Functional benefit
Brands
- XpertAcademy: Training and continuing education platform for vehicle experts, offering courses in motor vehicles, machines, and boats, available in German, French, and Italian.
- XpertClaims
Products and services
- XpertClaims End-to-end claims handling service for La Mobili\u00e8re and selected major clients, covering claims from intake through payment across all lines of insurance. Designed for insurance companies seeking to outsource the full claims processing chain.
- Vehicle expertise Motorbusiness Independent vehicle expertise services covering motor vehicles, machines, and boats, delivered by 70 experts across Switzerland. Includes independent repair cost calculations, fleet management, and B2B platform-enabled sale of damaged or decommissioned vehicles. Targeted at insurance companies and fleet operators.
- International Claims International cross-border claims handling covering motor liability claims under the green card system and 4th Motor Directive, including legal clarifications and recourse in all insurance branches with foreign connections. Targeted at insurance companies with cross-border exposures and supported by a best-in-class European partner network.
- Workplace Health Management (WHM/BGM) Workplace health management services including initial consultation, health checks, absence management workshops, mental health workshops (resilience, motivation, burnout prevention, stress management, healthy leadership, sleep), health circles, brainstorming sessions, and job-stress analysis tools. Targeted at companies seeking to reduce absenteeism and improve workplace well-being.
- XpertAcademy Professional training and development services for the insurance sector covering motor vehicles, engine-powered vehicles, and boats, including basic training for vehicle experts and customized courses delivered decentralized across West, Central, and East Switzerland in three languages. Targeted at insurance sector professionals and vehicle experts.
- Case Management Case management service supporting more than 500 individuals annually in professional reintegration, acting as a competent and neutral liaison between employers, employees, and social insurance agencies. Targeted at insurance clients and injured or absent employees requiring structured reintegration support.
- Fraud Prevention (Missbrauchsbekämpfung) Insurance fraud prevention services including ongoing checks on active claims cases based on concrete fraud indicators, targeted investigations, and fact-establishing measures. Targeted at insurance companies needing specialized fraud detection support.
- Recourse Management (Regress Management) Recourse management services handling complex liability and recourse matters for insurance companies, covering recourse in all insurance branches with international connections. Targeted at insurance companies needing specialized recovery and recourse support, including international cases.
Quantifiable outcome
- Reduction in costs and loss payments through optimal price/performance ratio
- +2 more outcomes
Companies that use XpertCenter
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles3 records
XpertCenter technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
XpertCenter partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Mobilière Group (Parent Company)coreXpertCenter is a subsidiary (filiale) of Mobilière Group. The company exclusively supports La Mobilière and selected clients, providing comprehensive claims management outsourcing services.
- International Claims PartnerscoreXpertCenter maintains a network of best-in-class partners internationally for handling cross-border claims. The network includes insurance companies across Europe including Achmea (Netherlands), VIG (Austria), Euroins (Romania), HUK (Germany), ICA Europe, Interamerican (Greece), Kooperativa (Slovakia), Länsförsäkringar (Sweden), LB-group (Denmark), Maaf (France), PZU (Poland), Topdanmark (Denmark), Union Biztosito (Hungary), Wiener Osiguranje (Croatia), and Württembergische (Germany).
Scale indicators6 records
Recent moves7 records
Expansion highlights5 records
XpertCenter competitors and assessment
Company assessmentBroad incumbents
- Zurich Insurance Switzerland: Major Swiss insurer with in-house claims, motor damage assessment, and case management functions. Overlaps with XpertCenter in motor and liability claims, and could in principle be a client for international claims handling given Zurich's global presence.
- SGS: Global testing, inspection, and certification giant with automotive and insurance-related service lines. Overlaps with XpertCenter on vehicle expertise and asset inspection but as part of a much broader portfolio.
- Helvetia Insurance: Swiss insurance group with claims operations across motor, property, and liability lines. Comparable in claims handling scope and Swiss market focus to XpertCenter's XpertClaims offering.
- AXA Switzerland Claims: In-house claims operations of AXA, one of Switzerland's leading insurers. Indirectly comparable to XpertCenter in claims handling capability, representing both a competitor (insourcing) and a potential client (selective outsourcing).
- Bureau Veritas: International testing, inspection, and certification group with industry and automotive service lines. Comparable in adjacent territory to XpertCenter's vehicle expertise and claims support functions.
Direct peers
- Broadspire (Crawford): Third-party administrator and claims management services firm under the Crawford umbrella. Directly comparable claims outsourcing model to XpertCenter, with worker compensation, casualty, and disability case management lines that mirror XpertCenter's Case Management service.
- Sedgwick: One of the world's largest claims management, loss adjusting, and managed care services firms with a strong European footprint. Directly comparable end-to-end claims handling service line to XpertCenter's XpertClaims offering.
- Crawford & Company: Global claims management outsourcing firm serving insurance carriers, brokers, and corporates across property, casualty, and motor lines. Closely comparable to XpertCenter in business model (claims handling BPO), though operating at vastly greater international scale.
- TÜV SÜD: Testing, inspection, certification, and automotive expertise firm operating across Europe with vehicle damage assessment capabilities. Comparable to XpertCenter's vehicle expertise and training services (XpertAcademy).
- DEKRA: Global vehicle inspection, expert assessment, and claims-related services organization with significant operations in Switzerland. Directly comparable to XpertCenter's Motorbusiness division (70 experts, vehicle expertise, damage assessment, fleet management).
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
XpertCenter social profiles
Digital presenceXpertCenter financial estimates
Financial estimateRevenue estimate
Valuation estimate
XpertCenter leadership team
Management profileNumber of profiles
Profiles7 records
XpertCenter funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
XpertCenter M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about XpertCenter
What does XpertCenter do?
XpertCenter is an outsourcing partner for insurance claims management services, providing end-to-end claims handling (XpertClaims), independent vehicle expertise for motor vehicles, machines and boats (Motorbusiness), international cross-border claims handling, workplace health management, case management, insurance fraud prevention, and recourse management. The company complements these services with XpertAcademy, a vocational training program for vehicle experts. Service delivery is supported by modern IT systems, a proprietary B2B platform for Europe-wide sale of damaged fleet vehicles, and an in-house collection center with photobox.
Is XpertCenter a public or private company?
XpertCenter is a private company. It is classified as corporate owned and is currently operating.
When was XpertCenter founded?
XpertCenter was founded in 2005. It employs 11 to 50 people.
Where is XpertCenter based?
XpertCenter is headquartered in Berne, Switzerland, in the Europe region.
How does XpertCenter make money?
Five revenue lines are on record. Claims Management Outsourcing is the primary driver. The others are vehicle Expertise Services, international Claims Handling, workplace Health Management Services and xpertAcademy Training.
Who are XpertCenter's main competitors?
Broad incumbents on record are Zurich Insurance Switzerland, SGS, Helvetia Insurance, AXA Switzerland Claims and Bureau Veritas. Direct peers are Broadspire (Crawford), Sedgwick, Crawford & Company, TÜV SÜD and DEKRA.
Does XpertCenter have an API?
No public API is recorded for XpertCenter.
What industry is XpertCenter in?
XpertCenter's product category is Insurance Claims Management Outsourcing. Its primary akta.pro industry code is TLAEAFAM, Insurance, Risk & Claims Telematics Integrations, with a secondary code of TLABAJAM, Data Integration, APIs & Telematics Data Platforms. Its NAICS code is 54151 and its SIC code is 7370.