What Cynergy does

Cynergy is a privately owned provider of nationwide physician services headquartered in Kansas City, Missouri. Founded in 2008, the company delivers Medical Review Officer (MRO) services, occupational health and wellness programs, telehealth evaluations, impairment screening, third-party administration, and case management to employers, schools, government entities, and consumers across the United States. The company positions itself as a comprehensive medical home for workplace screening and consumer health, with certified MRO physicians, nurses, and a team of industry professionals providing physician review of drug testing results, health assessments, and regulatory compliance documentation. Cynergy claims over 30 years of telehealth pioneering experience and is described as a nationally recognized industry leader in MRO services.

The company's product portfolio spans eight core offerings: Medical Review Office (MRO), Occupational Health and Wellness, Telehealth, Impairment Technology, National Ordering Provider, Third Party Administrator, Case Management, and Record Compliance Tracking. Its underlying technology consists of a telehealth platform for virtual medical evaluations, a case management system for secure health testing and vaccine record tracking, field-based and virtual impairment screening tools, and partnerships with a national network of laboratories and clinics for diagnostic services. The company also provides licensed physician ordering services for consumer health and wellness testing nationwide. Cynergy does not publish pricing on its website; services are quoted based on organizational needs and volume. The company operates via a sales-led, direct B2B go-to-market motion, relying on its corporate website, professional resources, and direct outreach to enterprise clients. Leadership includes Angela B. Moore as CEO and Murray Lappe as Chairman.

Cynergy generates revenue through professional services (MRO review, occupational health evaluations), subscription or recurring telehealth services, and managed services through third-party administration of diagnostic networks. The firm does not disclose revenue, funding rounds, or ownership structure beyond stating it is privately owned. The company is reported to have 251-500 employees and serves a nationwide U.S. market. No acquisitions, mergers, or fundraising events are documented in the available source material.

Name

Cynergy

Legal name

Cynergy

Website

https://www.cynergymro.com/

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

251–500 employees

Short description

Cynergy is a privately held, Kansas City-based provider of nationwide physician services specializing in Medical Review Officer (MRO) services, occupational health, telehealth, and workplace screening for employers, schools, government entities, and consumers across the United States.

Ownership category

akta.pro rank

Product category

Occupational Health Services

NAICS

Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Care Navigation, Second Opinion & Expert Medical Review (Payer-Sponsored) (HLALACAH)

Keywords

• Medical review officer services
• Occupational health services
• Workplace drug testing
• Telehealth evaluations
• Health compliance tracking

Headquarters

HQ city

Kansas City

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Medical Review Officer Services: MRO services for workplace drug testing including review of positive test results, verification, and regulatory compliance documentation.
2. Occupational Health Services: Clinical diagnostics and occupational health evaluations provided to employers for workplace safety and compliance purposes.
3. Telehealth Services: Virtual medical evaluations and consultations delivered via the company's telehealth platform.
4. Third Party Administration: National lab and clinic network administration services with expert MRO review for simplified and cost-effective diagnostic services.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Cynergy is a privately owned provider of nationwide physician services focused on workplace screening and consumer health. Its certified Medical Review Officer (MRO) physicians, nurses, and industry experts deliver MRO review of workplace drug testing, occupational health and wellness diagnostics, telehealth evaluations, field-based and virtual impairment screening, national physician ordering, third-party administration through a national lab and clinic network, and case management for health testing and vaccination records.

Product overview

Cynergy is a privately owned provider of nationwide physician services for workplace screening and consumer health. The company offers a unified platform of healthcare services including Medical Review Office (MRO), Occupational Health and Wellness, Telehealth, Impairment Technology, National Ordering Provider, Third Party Administration, and Case Management. These products work together as an integrated ecosystem enabling employers, schools, government entities, and consumers to access comprehensive health and safety services—from initial screening through physician review and compliance tracking—all delivered by certified MRO physicians, nurses, and industry professionals.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Review Office (MRO) Nationally recognized Medical Review Officer services providing certified physician review of workplace drug and health screening results for compliance and regulatory purposes, serving employers, schools, government entities, and consumers.
• Occupational Health and Wellness Clinical diagnostics and occupational health services providing simplified access to a wide range of health assessments for employers and organizations needing workplace safety and compliance programs.
• Telehealth Telehealth evaluation services delivered for over 30 years, enabling remote medical assessments and consultations for workplace screening and consumer health nationwide.
• Impairment Technology Next-generation scalable field-based and virtual screening technology designed to detect impairment and support workplace safety assessments.
• National Ordering Provider Licensed physician ordering services and consultation for health and wellness, including COVID-19 testing and related health services, delivered nationwide.
• Third Party Administrator Administration of a national lab and clinic network combined with expert MRO review to provide simplified and cost-effective health testing administration for employers and organizations.
• Case Management Secure repository and tracking system to manage health testing, vaccines, vaccine boosters, and other important health services for employers and organizations.
• Record Compliance Tracking Service for tracking and maintaining compliance records for health testing, vaccinations, and regulatory documentation to support employer and organization audit readiness.

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• National Lab and Clinic NetworkcoreOthersCynergy has established partnerships with a national network of laboratories and clinics to provide comprehensive diagnostic services. This network, combined with expert MRO review, delivers simplicity and cost savings for employers and organizations requiring workplace health services.

Scale indicators3 records

Recent moves3 records

Expansion highlights4 records

Broad incumbents

• Concentra (Select Medical): Largest U.S. occupational health and urgent care network, providing drug testing, MRO services, and workplace health programs to employers; directly overlaps with Cynergy's core occupational health and MRO offerings at greater scale.
• Quest Diagnostics: National clinical laboratory that operates one of the largest employer drug-testing and MRO services businesses in the U.S., competing head-to-head with Cynergy in workplace screening and review.
• Laboratory Corporation of America (Labcorp): Major diagnostics provider with an extensive workforce drug-testing and occupational health footprint, offering bundled MRO and clinical diagnostics services to large employers and government agencies.
• eScreen / Abbott Toxicology: eScreen (now part of Abbott) provides workplace drug screening technology, electronic custody-and-control forms, and MRO software used by occupational health providers including competitors to Cynergy.

Direct peers

• First Advantage: Background-screening and workforce solutions platform that includes drug testing, MRO services, and occupational health-adjacent offerings, serving many of the same enterprise employer clients as Cynergy.
• HireRight: Global employment background screening provider whose drug and health screening services compete directly with Cynergy's workplace screening and MRO review for employer customers.
• WorkCare: Occupational health services firm providing workplace injury care, drug testing, MRO, and telehealth consultations; closely mirrors Cynergy's integrated service model for employers and government clients.
• US Drug Test Centers: Nationwide network offering workplace drug and alcohol testing with MRO services for employers and government, competing directly for the same screening and review engagements as Cynergy.

Emerging players

• Stitch Health (Occupational Health digital platforms): Emerging digital occupational health platform enabling virtual injury care, case management, and screening workflows, partially overlapping with Cynergy's telehealth and case management products.

Others

• Net Health (Agility Healthcare Solutions): Provider of SaaS for occupational health, employee health, and workplace injury management; competes with Cynergy's case management and compliance tracking modules at the software layer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cynergy