Victim Services Toronto
- Company typePrivate
- Founded1987
- HeadquartersToronto, Canada
- Headcount101–250
- GTM typeB2C
- OfferingServices
Victim Services Toronto firmographics
Firmographics- Name
- Victim Services Toronto
- Legal name
- Victim Services Toronto
- Website
- https://victimservicestoronto.com
- Company type
- Private
- Founded year
- 1987
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Victim Services Toronto industry classification
Industry- Product category
- Victim Support and Crisis Intervention Services
- NAICS
- Individual and Family Services (6241), Community Food and Housing, and Emergency and Other Relief Services (6242), Child and Youth Services (624110)
- SIC
- Services-Social Services (8300), Services-Health Services (8000)
- akta.pro primary industry
- Victim Services & Witness Assistance (Justice System) (BPAIAFAJ)
- akta.pro secondary industries
- Domestic Violence & Abuse Support Services (BPAGAEAD), Reentry & Justice-Involved Support Services (BPAGAEAN), Youth Justice, At-Risk Youth & Violence Prevention Nonprofits (BPAGADAM)
Keywords
Where Victim Services Toronto is headquartered
LocationHeadquarters
- HQ city
- Toronto
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Victim Services Toronto business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- Government Grants: Primary revenue source from federal and provincial government ministries including Ministry of Children, Community and Social Services, Ministry of Education, Ministry of Public Safety Canada, Department of Justice Canada, and Public Safety Canada. In FY 2024-2025, government grants totaled approximately $3,075,351.
- Fundraising Events, Donations, and Other: Revenue from fundraising events including SOAR for VST, Chief's Gala, Chief's Golf Tournament, individual donations, corporate sponsorships, and tribute gifts. In FY 2024-2025, this stream generated approximately $2,480,406.
- Private and Other Grants: Grants from private foundations and corporate funders including Toronto Foundation, Krawczyk Family Foundation, TD Ready Commitment, The Law Foundation of Ontario, and others. In FY 2024-2025, other grants totaled approximately $1,402,199.
- Interest Income: Interest earned on organizational funds, generating approximately $187,541 in FY 2024-2025.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Free Services - All Programs |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels7 records
Victim Services Toronto product offering
Product offeringCore offering
Victim Services Toronto provides free, confidential, 24/7 trauma-informed crisis response, case management, and prevention services to any person in Toronto who has experienced crime or sudden tragedy. Core offerings include immediate on-scene crisis intervention, multilingual case management, specialized human trafficking support (including the Reclaim financial advocacy program), youth violence prevention education, and a trauma dog therapy program, all delivered through a hotline, embedded police partnerships, and community outreach.
Product overview
Victim Services Toronto operates as a coordinated suite of trauma-informed victim services rather than a single product. The core offerings include the Victim Crisis Response Program (24/7 immediate on-scene support), Neighbourhood Victim Advocacy Program (community-embedded case management), and Case Management Services (intensive longer-term assistance). Specialized programs include the T.E.A.R. Program for youth violence prevention education, Trauma Dog Program for emotional support therapy, Reclaim for financial debt elimination for trafficking survivors, Human Trafficking Prevention & Intervention services, Exit Route Program embedding advocates in police units, and the Victim Quick Response Program for emergency financial assistance. The Youth Symposium provides annual preventive education to thousands of students. All programs operate under a unified trauma-informed framework and referral system, with services available in over 35 languages.
Differentiator
Problem solved
Functional benefit
Brands
- Reclaim: A program supporting Canadian survivors of human trafficking by removing fraudulent and coercive debt from their names and credit records. Originally founded as Project Recover in 2019, acquired by VST in 2022 and renamed Reclaim through survivor consultation.
Products and services
- Victim Crisis Response Program
- Neighbourhood Victim Advocacy Program
- Case Management Services
- T.E.A.R. Program (Teens Ending Abusive Relationships)
- Trauma Dog Program
- Reclaim
- Human Trafficking Prevention & Intervention
- Exit Route Program
- Victim Quick Response Program (VQRP+)
- Youth Symposium
- Ask for Angela Campaign
Quantifiable outcome
- Supported 18,000+ victims in 2024, representing 1/3 of Toronto Police calls
- +4 more outcomes
Companies that use Victim Services Toronto
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles3 records
Victim Services Toronto technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Victim Services Toronto partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- Canadian Bankers Association (CBA)coreVST partnered with the Canadian Bankers Association to generate political and public support for Ontario's Bill 41: Protection from Coerced Debts Incurred in Relation to Human Trafficking Act. The bill was passed with cross-party consensus and compels financial institutions to forgive coerced debts. VST and CBA continue working toward similar national protections.
- Loblaws and Shoppers Drug MartcoreVST partnered with Loblaws and Shoppers Drug Mart to launch the Canadian version of Ask for Angela, a retail-based domestic violence safety campaign. Over 400 staff at 238 Toronto stores are trained to respond when shoppers ask 'Is Angela Here?' Posters and QR codes connect those in danger to private support resources. The campaign expanded citywide ahead of major summer sporting events expected to draw 300,000+ soccer fans.
- Toronto District School Board (TDSB)coreVST partners with TDSB to deliver the annual Youth Symposium reaching 24,000+ students and T.E.A.R. workshops reaching 10,000+ students annually. TDSB Social Work Department collaboration enabled launch of Mobile T.E.A.R. Program in six high-priority schools.
- Toronto Catholic District School Board (TCDSB)coreVST delivers T.E.A.R. workshops in TCDSB schools. The T.E.A.R. in a Digital World workshop is free for both TDSB and TCDSB schools and can be delivered in-person or virtually.
- Toronto Police ServicecoreVST partners with TPS to deliver Youth Symposium and embed Neighbourhood Advocates in 5 police divisions (31, 23, 14, 43, 51) and 4 specialized units (Human Trafficking, Domestic Violence, Internet Child Exploitation, Emergency Task Force, Homicide/Missing Persons). Crisis Response Program counselors attend police-scene callouts.
- Financial Institutions and CreditorscoreReclaim program works with banks, telecommunication companies, car rental companies, property managers, and collection agencies to remove fraudulent and coercive debt from survivors' names and credit reports. Partnerships with Equifax and major creditors enable streamlined debt elimination.
- Soulpepper TheatreminorPartnership with Soulpepper Theatre to produce cyberbullying awareness videos created by five T.E.A.R. Youth Leaders as part of the Cyberbullying & Cyberviolence: Creating Safe Digital Spaces pilot project (2021-2022). Videos support school communities in preventing cyberbullying.
- Ministry of the Attorney GeneralcoreVST delivers the Victim Quick Response Program+ (VQRP+) on behalf of the Ministry of the Attorney General, providing immediate financial assistance to victims of the most violent crimes including homicide, attempted murder, serious assault, domestic violence, sexual assault, human trafficking, and hate crimes.
Scale indicators8 records
Recent moves8 records
Expansion highlights6 records
Victim Services Toronto competitors and assessment
Company assessmentDirect peers
- Covenant House Toronto: Toronto-based nonprofit serving youth experiencing homelessness, human trafficking, and exploitation. Comparable in trauma-informed care for trafficking survivors and youth, with similar funding mix of government grants and donations.
- Assaulted Women's Helpline: Ontario-wide crisis line and support service for women experiencing gender-based violence. Directly comparable to VST's intimate partner violence and crisis response offerings, with similar government funding model and trauma-informed service philosophy.
- Boost Child & Youth Advocacy Centre: Toronto-based multidisciplinary centre supporting children and youth victims of abuse. Comparable in trauma-informed service delivery, school partnerships, and youth-focused violence prevention programming.
- Toronto Rape Crisis Centre: Toronto feminist organization providing crisis support and counselling for survivors of sexual violence. Comparable in crisis line operations, trauma counselling, and advocacy for survivors navigating legal and medical systems.
- Interval House: Toronto shelter and support service for women and children fleeing intimate partner violence. Directly comparable to VST's IPV support offerings, with similar free service model and government/foundation funding.
- Victim Services of Peel: Peel Region's designated victim services provider with similar mandate structure, police co-location, and 24/7 crisis response. Directly comparable in service model, funding structure, and target population.
- Victim Services of York Region: Regional victim services organization serving York Region adjacent to Toronto. Operates the same mandate-based model with police partnerships, on-scene crisis response, and case management services for crime victims.
Broad incumbents
- Ontario Victim Services: Provincial coordinating body that funds and oversees victim services programs across Ontario including VST. Provides the regulatory and funding framework within which VST and similar organizations operate.
- Canadian Centre to End Human Trafficking: National organization coordinating anti-trafficking efforts across Canada. Comparable to VST's human trafficking programs but operates at a national policy and training level rather than direct service delivery.
Regional players
- PEACE (Programmes etEntraide pour l'Afrique et le Canada pour l'Entraide): Multicultural victim support organization serving francophone and immigrant communities. Adjacent peer serving similar vulnerable populations with multilingual capacity, though operating with different geographic focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Victim Services Toronto social profiles
Digital presenceVictim Services Toronto financial estimates
Financial estimateRevenue estimate
Valuation estimate
Victim Services Toronto leadership team
Management profileNumber of profiles
Profiles11 records
Victim Services Toronto funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Victim Services Toronto M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Victim Services Toronto
What does Victim Services Toronto do?
Victim Services Toronto provides free, confidential, 24/7 trauma-informed crisis response, case management, and prevention services to any person in Toronto who has experienced crime or sudden tragedy. Core offerings include immediate on-scene crisis intervention, multilingual case management, specialized human trafficking support (including the Reclaim financial advocacy program), youth violence prevention education, and a trauma dog therapy program, all delivered through a hotline, embedded police partnerships, and community outreach.
Is Victim Services Toronto a public or private company?
Victim Services Toronto is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Victim Services Toronto founded?
Victim Services Toronto was founded in 1987. It employs 101 to 250 people.
Where is Victim Services Toronto based?
Victim Services Toronto is headquartered in Toronto, Canada, in the North America region.
How does Victim Services Toronto make money?
Four revenue lines are on record. Government Grants are the primary driver. The others are fundraising Events, Donations, and Other, private and Other Grants and interest Income.
Who are Victim Services Toronto's main competitors?
Direct peers on record are Covenant House Toronto, Assaulted Women's Helpline, Boost Child & Youth Advocacy Centre, Toronto Rape Crisis Centre, Interval House, Victim Services of Peel and Victim Services of York Region. Broad incumbents are Ontario Victim Services and Canadian Centre to End Human Trafficking. PEACE (Programmes etEntraide pour l'Afrique et le Canada pour l'Entraide) is listed as a regional player.
Does Victim Services Toronto have an API?
No public API is recorded for Victim Services Toronto.
What industry is Victim Services Toronto in?
Victim Services Toronto's product category is Victim Support and Crisis Intervention Services. Its primary akta.pro industry code is BPAIAFAJ, Victim Services & Witness Assistance (Justice System), with a secondary code of BPAGAEAD, Domestic Violence & Abuse Support Services. Its NAICS code is 6241 and its SIC code is 8300.