Gateshead Carers

What Gateshead Carers does

Gateshead Carers (legally Gateshead Carers Association) is a UK registered charity (No. 1118942) and private company limited by guarantee (No. 6133161), founded in 1996 and headquartered at John Haswell House, 8–9 Gladstone Terrace, Gateshead. It provides free, confidential support services to unpaid carers across Gateshead through a rights-based legal advocacy model, helping individuals challenge local authority and NHS decisions using the Care Act 2015, Human Rights Act 1998, Children and Families Act 2014, and Equality Act 2010, with escalation pathways up to Judicial Review at the High Court.

The product set comprises five core services: legal advocacy (Fighting for Carer's Rights), training on rights and complaints processes, policy monitoring of health and social care strategies, peer support through monthly Carer Cafés (in-person and online), and free short breaks at Caldew House, a three-bedroom residential property in Sebergham, Cumbria. Access is via an online self-referral form, phone, or email, with the team operating Monday to Friday 9am–5pm. The organization has also built a longitudinal unpaid carer survey dataset, with waves in 2011, 2014, 2017, 2020, and 2023, underpinning the December 2023 Storm Caregiver: Severe Red Warning evidence report.

The business model is non-commercial: all services are provided free of charge, with funding drawn from charitable sources and grants. There are no disclosed revenue figures, no equity funding rounds, and no private equity or parent company involvement. The organization has announced an Extraordinary General Meeting for 29 April 2026 to authorize the board of trustees to close the charity for economic reasons, having been unable to secure continued funding.

Name

Gateshead Carers

Legal name

Gateshead Carers Association

Website

https://gatesheadcarers.com

Company type

Private

Founded year

1996

Operating status

Closed

Headcount range

11–50 employees

Short description

Gateshead Carers Association is a UK registered charity providing free, rights-based legal advocacy, training, policy monitoring, peer support, and short breaks to unpaid carers in Gateshead. Services are delivered through a small staff team using the Care Act, Human Rights Act, and related legislation.

Ownership category

akta.pro rank

Product category

Carer Advocacy and Support Services

NAICS

Individual and Family Services (6241), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300)

akta.pro primary industry

Financial Assistance & Benefits Navigation Services (BPAGAEAK)

Keywords

• Unpaid carer support
• Carer rights advocacy
• Social care services
• Charity sector services
• Community peer support

Headquarters

HQ city

Gateshead

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Charitable services (free to carers): All services are provided free of charge to unpaid carers. Funding appears to come from charitable sources and grants, as evidenced by the organisation's closure announcement citing inability to secure continued funding.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Gateshead Carers provides free confidential support services to unpaid carers across Gateshead, including legal advocacy to challenge local authority and NHS decisions under the Care Act, Human Rights Act, Children and Families Act, and Equality Act. Services extend to rights-based training, policy monitoring, peer support through Carer Cafés, and free short-break respite at Caldew House in Cumbria.

Product overview

Gateshead Carers offers a unified suite of free confidential services to unpaid carers across Gateshead, built around a rights-based approach. The core offering includes legal advocacy (Fighting for Carer's Rights) to challenge local authority decisions, training programs covering rights awareness and complaints processes, policy monitoring, peer support through Carer Cafés, and respite breaks via Caldew House holiday home. Services are accessed through an online self-referral system. The organization uses legislation including the Care Act, Human Rights Act, Children and Families Act, and Equality Act to drive change for carers.

Differentiator

Problem solved

Functional benefit

Products and services

• Fighting for Carer's Rights Legal advocacy service helping unpaid carers in Gateshead challenge decisions, practices, and policies of local authorities and NHS services using the Care Act, Human Rights Act, Children and Families Act, and Equality Act, including support with Carers Assessments, Support Plans, Direct Payments, and complaints processes.
• Training For Carers

Quantifiable outcome

• 54% of unpaid carers report disability affecting care capability
• +3 more outcomes

Named customers2 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered minor.

• Network PartnerminorOthersPartner organisation logo displayed on website footer alongside other associate partners
• JFF (Just Fair Fundraising)minorOthersPartner organisation logo displayed on website footer as associate partner
• FR Fundraising BadgeminorOthersPartner organisation logo displayed on website footer as associate partner

Scale indicators10 records

Recent moves4 records

Direct peers

• Disability Rights UK: Rights-based charity advocating for disabled people's rights using legislation and policy influence. Highly comparable in the legal-advocacy methodology (Equality Act, Care Act) and the population overlap with parent carers of disabled children.
• Alzheimer's Society: Major UK charity supporting people affected by dementia, including substantial programmes for family/unpaid carers. Overlapping beneficiary base (dementia carers) and comparable service mix of information, advocacy and local peer support.
• Sense: UK charity supporting people with complex disabilities and their families/carers with information, advocacy and services. Comparable rights-based approach and direct overlap with parent carers of disabled children served by Gateshead Carers.
• Carers UK: National UK charity dedicated to unpaid carers, providing information, advocacy and policy influence. Most directly comparable peer — same beneficiary population and rights-based mission, but operating nationally rather than in a single borough.
• Carers Trust: UK-wide network of independent local carers' centres providing advocacy, information and breaks for unpaid carers. Closest peer on operating model — local-centre delivery against a national brand, similar to Gateshead Carers' structure.

Broad incumbents

• Age UK: Large national charity supporting older people and their family/unpaid carers with advice, advocacy and local services. Serves a heavily overlapping beneficiary group but as a broader portfolio rather than a carers-only specialist.
• Citizens Advice: National network providing free, confidential advice and advocacy on rights, benefits and statutory processes. Comparable delivery model — rights navigation, casework and escalation — though serves a broader population than unpaid carers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/gatesheadcarers
• Facebookfacebook.com/gatesheadcarers

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gateshead Carers