Xenco

What Xenco does

Xenco Services Pty Ltd is a Brisbane-headquartered professional services and consulting firm founded in 2018 that delivers operational excellence, asset management, and business turnaround services to mining and heavy industry clients. The firm operates across Australia, North America (Carson City, US and Vancouver, Canada), Papua New Guinea, Central Asia, and EMEA, supporting more than 100 enterprise clients across 15+ countries with 620+ delivered projects and over 1,000 deployed resources. Its service portfolio spans thirteen capability lines including business turnaround, operations improvement, asset management, mineral processing, due diligence, ESG, project management, commercial support, and people solutions, delivered via project-based, quote-priced engagements structured around defined deliverables and multi-year contracts.

The company's revenue model is direct enterprise field sales, deploying experienced consultants to client sites or delivering remote advisory, with the proprietary Nexphase product (launched 2025) introducing an AI-powered, agentic maintenance assistant that uses neural networks to execute reliability workflows beyond conventional visualization. Xenco is part of the broader Xenco Group ecosystem alongside Core Crew, Core Crew Training, and XR3 Services, and is privately held with no disclosed institutional investors. The firm employs 51-100 people and distributes capability through a content-led marketing engine spanning its website, capability statements, case studies, and thought leadership content aimed at mining and heavy industry operators.

Name

Xenco

Legal name

Xenco Services Pty Ltd

Website

https://xencoservices.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

51–100 employees

Short description

Xenco Services is an Australian consulting firm that delivers operational excellence, asset management, and business turnaround services to mining and heavy industry enterprises globally, supported by its proprietary Nexphase AI maintenance assistant and a four-office footprint across Australia, the US, and Canada.

Ownership category

akta.pro rank

Product category

Industrial Consulting Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Management Consulting Services (8742), Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

Digital Employee Experience (DEX) & IT Experience Management (ITXM) Platforms (HDAEALAL)

akta.pro secondary industries

Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF), Model Transparency, Explainability & Interpretability (XAI) (HDAAAMAB)

Keywords

• Mining consulting services
• Asset management consulting
• Operational improvement services
• Heavy industry advisory
• Business turnaround consulting

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Consulting and Professional Services: Xenco generates revenue through project-based consulting engagements, providing operational, technical, and strategic advisory services to mining and heavy industry clients. Services include asset management, business turnaround, operations improvement, due diligence, and people solutions. Engagements are typically structured around defined projects with deliverables, delivered by experienced consultants deployed to client sites or working remotely on analysis and strategy.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Xenco Services is a professional services firm that sells project-based consulting engagements to mining and heavy industry operators covering business turnaround, operations improvement, asset management, mineral processing, sustainability, business intelligence and analytics, strategy, due diligence, people solutions, project management, commercial support, business planning, and rehabilitation execution management. Its primary technology product is Nexphase, an AI-powered maintenance assistant that uses neural networks and agentic AI to execute reliability workflows and generate decision-ready maintenance recommendations on operational data.

Product overview

Xenco Services is a consulting and professional services firm that specializes in operational excellence for mining and heavy industry. Rather than a unified software platform, Xenco offers a portfolio of service offerings delivered by experienced consultants. Their services include Business Turnaround, Operations, Asset Management, Sustainability, Business Intelligence & Analytics, Strategy, Due Diligence, People Solutions, Project Management, Commercial Support, Mineral Processing, Business Planning, and Rehabilitation Execution Management. These services are delivered through tailored consulting engagements, with Nexphase representing their primary technology product—an AI-powered maintenance assistant that uses neural networks to analyze operational data and support reliability decisions.

Differentiator

Problem solved

Functional benefit

Brands

• Nexphase: AI-powered maintenance assistant that automates reliability workflows using agentic AI technology to help teams make better decisions faster.

Products and services

• Nexphase AI-Powered Maintenance Assistant An AI-powered maintenance assistant that automates reliability workflows and augments expert judgment by learning complex patterns from operational data using neural networks and agentic AI, producing actionable, decision-ready outputs for heavy industry maintenance teams.
• Business Turnaround Consulting Project-based turnaround engagements providing operational and leadership intervention for mining and heavy industry clients facing performance shortfalls, delivered by experienced consultants embedded alongside client teams.
• Operations Consulting Operational improvement engagements covering efficiency, productivity, and execution for mining and heavy industry operators.
• Asset Management Consulting Asset management transformation engagements covering asset reliability, maintenance optimisation, planning and scheduling, and shutdown strategy for mining and heavy industry assets.
• Sustainability / ESG Consulting Sustainability and ESG advisory for mining and heavy industry operators, including environmental management support.
• Business Intelligence & Analytics Consulting Business intelligence and analytics engagements using Power BI, Tableau, and Excel to deliver operational dashboards and continuous improvement insights.
• Strategy Consulting Strategic advisory engagements for mining and heavy industry clients covering 5-year business strategy plans and decision support.
• Due Diligence Consulting Commercial and operational due diligence engagements for mining and heavy industry transactions and investments.
• People Solutions / Specialised Labour People and workforce solutions including specialised labour, outsourced Talent Acquisition, HR and mobility solutions, leadership development, and DE&I strategy for resource and industrial clients.
• Project Management Consulting Program and project management consulting for mining and heavy industry clients, covering capital project execution and operational programs.
• Commercial Support Consulting Commercial support engagements for mining and heavy industry clients covering procurement and commercial performance improvement.
• Mineral Processing Consulting Mineral processing and metallurgical improvement engagements for processing plants across base metals, gold, and other commodities.
• Business Planning Consulting Business planning and operational readiness engagements for mining and heavy industry clients.
• Rehabilitation Execution Management Consulting Rehabilitation execution management engagements covering remediation, closure, and tailings solutions for mining sites, including projects with multi-million-dollar budgets.

Quantifiable outcome

• Over $100 million in business value delivered through reduced downtime and increased production
• +7 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature1 record

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Mineral Resources (MinRes): Australian mining services and operations company providing contract mining, asset management, and operational improvement. Comparable in target customers (Australian miners) and overlapping in operational excellence and asset management consulting services.
• Downer EDI Mining: Australian-listed mining services contractor providing operational support, asset management, and consulting. Comparable in target customers (Australian miners) and overlapping in maintenance, shutdown, and operational improvement services.

Broad incumbents

• AVEVA: Global industrial software platform providing asset performance management and operational analytics. Competes directly with Xenco's Nexphase in mining AI/asset reliability, but at much larger scale across multiple industries.
• Cognizant (Industry & Process Consulting): Global IT and consulting firm with a dedicated mining and resources practice delivering digital transformation, asset management, and operational consulting. Comparable to Xenco's consulting and digital offerings but at significantly larger scale.
• Petrofac (Asset Solutions): Global energy and industrial services firm offering asset management, maintenance, and operational consulting to capital-intensive industries. Comparable in delivery model and heavy industry vertical focus.
• Accenture Industry X (Mining): Global consulting giant with a dedicated mining and metals practice offering operational excellence, asset management, and digital transformation. Directly comparable in scope of services but vastly larger scale and resources than Xenco.
• OutSystems (Mining Solutions) / OSIsoft PI users in mining: AVEVA PI System is widely used for industrial data infrastructure in mining and overlaps with Nexphase's data ingestion layer. Comparable technology infrastructure for industrial AI and asset management analytics.

Direct peers

• DTN (formerly Mlng Media Group / Operational Technology consultants): Provides operational decision-support, weather, and commodity intelligence tools to mining and heavy industry. Comparable to Xenco's data-driven asset management and operational consulting offerings serving the same mining customer base.
• SRG Global: Australian mining and infrastructure services provider offering asset integrity, maintenance, and specialist consulting to heavy industry. Directly comparable to Xenco in vertical focus on mining, project-based delivery, and Australian base.
• Uptake Technologies: Industrial AI platform focused on asset reliability and predictive maintenance for heavy industry. Direct competitor to Xenco's Nexphase product in the same mining/heavy industry AI maintenance space.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/xenco-services

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Xenco