National Association of State 911 Administrators

What National Association of State 911 Administrators does

The National Association of State 911 Administrators (NASNA) is a non-profit professional membership association founded in 1989 and incorporated in 1994 that represents state 911 program administrators from all 50 US states and the District of Columbia on public policy issues affecting 911 systems. Its core function is convening and representing the state-government officials responsible for designing, implementing, and managing Next Generation 911 (NG911) — the IP-based, standards-driven evolution of emergency communications encompassing ESInet, NGCS, SIP call delivery, and NENA i3 architectures. NASNA is positioned as the recognized state voice in federal 911 policy and explicitly disclaims the role of lobbyist, instead serving as a peer-leadership forum.

NASNA's "products" are guidance documents and assessment resources rather than commercial software: the Model State 911 Plan as a planning template, the 2016 TFOPA Report on PSAP architecture optimization, NG9-1-1 Status Maps with a 0–30 deployment readiness scoring model, regionalization planning considerations, state funding incentive frameworks, case studies, and a public document library of feasibility studies, legislative testimony, and educational materials. Technology infrastructure is minimal — a Google Sites website, a Google Drive public library, a private Listserv for members, and monthly MS Teams learning sessions.

NASNA operates a community-led go-to-market on a subscription/membership revenue model with two tiers: Voting Members at $750/year and Designee Members at $375/year, billed annually on a July–June fiscal year. Member benefits include the private Listserv, weekly regulatory and industry updates, bi-annual face-to-face meetings, monthly virtual sessions, and resource library access. The customer base is a closed universe of state-government 911 program administrators; the organization is governed by an elected President (Pokey Harris), Vice President (Lance Terry), Secretary (Mary Binford), and Treasurer (Dave Sankey), with Executive Director Harriet Rennie-Brown overseeing day-to-day operations from Traverse City, Michigan.

Name

National Association of State 911 Administrators

Legal name

National Association of State 911 Administrators

Website

https://nasna911.org

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

51–100 employees

Short description

NASNA is a non-profit membership association representing all 50 US states and DC on Next Generation 911 policy, providing state 911 program administrators with peer networking, regulatory advocacy, and planning resources like the Model State 911 Plan and NG911 Status Maps.

Ownership category

akta.pro rank

Headquarters

HQ city

Atlanta

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Membership Dues: NASNA generates revenue through annual membership dues. Voting Members pay $750 per year and Designee Members pay $375 each per year. The fiscal year runs from July 1 to June 30, with invoices issued in late spring for the upcoming fiscal year.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

NASNA is a nonprofit professional association that supports state 911 programs through annual memberships (Voting Member $750/year, Designee Member $375/year), delivering networking via a private Listserv, bi-annual in-person meetings, monthly MS Teams learning sessions, weekly federal/regulatory/industry updates, and a public document library. The association produces guidance resources including the Model State 911 Plan, the TFOPA Report on PSAP architecture, NG9-1-1 Status Maps with a 0-30 point assessment scale, regionalization case studies, and state funding incentive frameworks to advance Next Generation 911 (NG911) implementation across all 50 states and the District of Columbia.

Product overview

NASNA is a professional association representing state 911 program administrators across 50 states and the District of Columbia. Rather than a commercial product company, NASNA provides a portfolio of guidance resources, planning tools, and assessment frameworks to support the implementation of Next Generation 911 (NG911) across the United States. The core offerings include the Model State 911 Plan as a planning template, the TFOPA Report for technical guidance on PSAP architecture optimization, and the NG9-1-1 Status Maps for deployment monitoring. These are supplemented by regionalization planning considerations, state funding incentive frameworks, case studies, and a public document library containing feasibility studies, legislative testimony, and educational materials. The organization facilitates peer networking, learning sessions via MS Teams, and federal partnerships to advance 911 services nationwide.

Differentiator

Problem solved

Functional benefit

Products and services

• NASNA Membership (Voting Member and Designee Member) Annual membership for state and U.S. Territory government employees or non-profit organization staff who address statewide 911 issues. Provides access to the private Listserv, weekly updates, bi-annual face-to-face meetings, monthly MS Teams sessions, and members-only resources. Voting Members pay $750/year and hold one vote in NASNA affairs; Designee Members pay $375/year and receive the same benefits without voting privileges.
• Model State 911 Plan A comprehensive planning guide for developing state or regional 911 and Next Generation 911 (NG911) plans, providing a framework for jurisdictions to create their own unique 911 implementation strategies.
• Task Force on Optimal PSAP Architecture (TFOPA) Report Final report from January 29, 2016 reflecting best practices in public safety on the topic of 911 regionalization, covering ESInet, NG9-1-1 Core Services, PSAP equipment, and governance optimization approaches.
• NG9-1-1 Status Maps and Assessment Model Interactive maps showing the current status of Next Generation 911 deployment across the country, with assessment scores measuring ESInet/NGCS development, Originating Service Provider migration, and PSAP capability on a 0-30 point scale.
• Planning Considerations for Regionalization Repository of literature and real-world experiences identifying common issues to consider at the outset of 911 regionalization planning, including statutory/regulatory environment, leadership, stakeholder education, cost allocation, governance, and partnerships.
• State Coordination and Funding Incentives Framework Resources and examples of state-level grant programs and funding mechanisms to incentivize regional ESInet initiatives and 911 regionalization, including models from Pennsylvania, Virginia, Connecticut, and Massachusetts.
• Regionalization Case Studies Collection of documented examples of successful 911 regionalization efforts to help jurisdictions understand how to get started, what to consider, steps to take, potential pitfalls, and specific benefits of regionalizing 911 services.
• NASNA Public Library Repository of free documents created by NASNA, its members, and affiliated parties, covering various 911-related topics including feasibility study reports, a master's thesis on regionalization, legislative testimony from counties, National 911 Program webinars, TFOPA reports, and the Model State 911 Plan available for viewing, reference, or download.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

17 partnerships are on record, tiered minor and core.

• 911der WomenminorOthersPartner organization collaborating with NASNA to advance 9-1-1 services.
• Association of Public Safety Communications Officials, Inc. (APCO)coreStrategic or Co-development PartnerAPCO is a major partner for public safety communications standards and professional development. NASNA collaborates with APCO on standards development and industry initiatives.
• Cybersecurity and Infrastructure Security Administration (CISA)coreStrategic or Co-development PartnerCISA is a key federal partner providing cybersecurity resources and guidance for emergency communications infrastructure.
• Defense Information Systems Agency (DISA)minorStrategic or Co-development PartnerDISA collaborates with NASNA on defense-related emergency communications standards and interoperability.
• Federal Communications Commission (FCC)coreStrategic or Co-development PartnerFCC is the primary federal regulatory agency for 911 services. NASNA works with FCC on regulatory proceedings, 911 fee reports, and NG911 policy development.
• FirstNet AuthoritycoreStrategic or Co-development PartnerFirstNet Authority is the federal entity overseeing the nationwide public safety broadband network. NASNA collaborates on integrating FirstNet with 911 systems.
• Industry Council on Emergency Response Technologies (iCERT)minorStrategic or Co-development PartneriCERT represents industry interests in emergency response technology. NASNA works with iCERT on technology standards and implementation.
• International Academies of Emergency Dispatch (IAED)coreStrategic or Co-development PartnerIAED develops emergency dispatch protocols and standards. NASNA collaborates on training standards and dispatch best practices.
• National Association of State EMS Officials (NASEMSO)minorStrategic or Co-development PartnerNASEMSO represents state EMS officials. NASNA collaborates on prehospital care integration with 911 services.
• National Center for Disaster Medicine and Public Health (NCDMPH)minorStrategic or Co-development PartnerNCDMPH collaborates on disaster medicine education and public health emergency preparedness related to 911 services.
• National Emergency Number Association (NENA)coreStrategic or Co-development PartnerNENA is the primary standards organization for 911/NENA. NASNA works closely with NENA on NG911 standards, i3 specifications, and policy positions. Joint letters to DOT and other agencies demonstrate active collaboration.
• National Highway Traffic Safety Administration (NHTSA)coreStrategic or Co-development PartnerNHTSA is a key federal partner for vehicle emergency response and 911 Program support. NASNA issued joint letter with NENA in support of NHTSA 911 Program in March 2025.
• National States Geographic Information Council (NSGIC)minorStrategic or Co-development PartnerNSGIC focuses on geographic information systems that support 911 location accuracy and ESInet geospatial routing.
• NG9-1-1 InstitutecoreStrategic or Co-development PartnerNG9-1-1 Institute advances NG911 deployment through education and advocacy. Key partner for Next Generation 911 implementation support.
• NG9-1-1 Interoperability Oversight Commission (NIOC)minorStrategic or Co-development PartnerNIOC oversees NG911 interoperability standards and issues root certificates to secure NG911 systems.
• NG9-1-1 Interoperability Task ForcecoreStrategic or Co-development PartnerThe NG911 InterOp Task Force focuses on interoperability standards and testing for Next Generation 911 systems across jurisdictions.
• SAFECOMcoreStrategic or Co-development PartnerSAFECOM provides emergency communications guidance and resources. CISA program that NASNA collaborates with on public safety communications standards.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• National Association of Counties (NACo): NACo is a membership association for county governments with dues-based revenue, federal advocacy, and a similar peer-networking and policy-research value proposition. PSAPs are often county-administered, making NASNA's state members a direct customer set of NACo's county members.
• National Emergency Number Association (NENA): NENA owns the formal NG911/i3 standards and works directly on 911 policy and technology, overlapping significantly with NASNA's mission. Although NENA's membership is broader (vendors, public, professionals), it is a core partner and the most direct substantive peer in the 911 ecosystem.
• National Emergency Management Association (NEMA): NEMA is the association of state emergency management directors, providing peer support, federal coordination, and policy advocacy. It shares the same state-official membership architecture and emergency-services policy domain as NASNA.
• Council of State Governments (CSG): CSG is a multi-branch association of state government officials across all three branches, providing policy research, networking, and federal advocacy. Its membership model and convening role at the state-government level are highly comparable to NASNA's.
• National Association of State Chief Information Officers (NASCIO): NASCIO represents state CIOs and is a closely analogous model: a state-government-official membership association providing advocacy, peer networking, and federal engagement. Its structure and revenue mechanics (state membership dues plus events) closely mirror NASNA.
• National Association of State EMS Officials (NASEMSO): NASEMSO is the structural twin of NASNA: a nonprofit membership association representing state emergency medical services officials across all 50 states and territories. Both share the same membership model, federal-advocacy role, and state-administrator focus, making it the most directly comparable organization.
• Government Finance Officers Association (GFOA): GFOA is a membership association of state and local finance officers, with comparable structure: individual-dues model, federal advocacy, best-practice publications, and training programs. Highly relevant as a structural and operational analog.
• Association of Public-Safety Communications Officials (APCO) International: APCO is a major public-safety communications association representing public-safety answering points (PSAPs) and 911 professionals. It collaborates with NASNA on standards and policy and serves an overlapping constituency of 911 operations and policy stakeholders.

Broad incumbents

• International Association of Chiefs of Police (IACP): IACP is a large, established public-safety association serving law enforcement leaders with policy, training, and advocacy services. It operates broadly across public safety rather than in the 911 niche, but is comparable as a public-safety peer-association.
• National Governors Association (NGA): NGA represents the nation's governors and the broader state-government executive branch, with policy and federal-advocacy functions that overlap with NASNA's at a higher level. Comparable as a state-government membership model and policy-influence analog.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

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• Xx.com/nasna911
• Facebookfacebook.com/NASNA911

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about National Association of State 911 Administrators