SPN America Roadside

What SPN America Roadside does

SPN America operates a digital dispatch marketplace that connects stranded motorists across the United States with vetted local towing and roadside assistance service providers. The company is not a fleet operator; instead it aggregates independent local towing companies into a network, routes incoming jobs to the nearest available provider in real time, and earns a transaction fee or take rate on each facilitated service. Consumers reach the platform via a toll-free number ((844) 678-1786), a local number ((469) 331-0777), or the website (spnamerica.com), with pricing communicated upfront before service is rendered. The company targets a 30-minute ETA and 24/7 availability nationwide.

The service portfolio spans nine categories: local towing, flatbed towing, luxury/exotic car towing, motorcycle towing, tire change, jump start, auto lockout, fuel delivery, and ditch pull-out/winching. Coverage extends to approximately 31 U.S. states plus the District of Columbia, with city-level SEO landing pages built out for major metropolitan areas to support local search engine acquisition. Service providers are recruited through a no-cost onboarding program and are paid digitally via ACH or credit card after job completion.

The business model is a transaction-fee marketplace: SPN America generates revenue from a markup or commission on each dispatched towing or roadside job, with no consumer membership fees and no upfront cost for service providers to join. Marketing is concentrated on local SEO and inbound phone demand. The firm is privately held, reports between 11 and 50 employees, was founded in 2022 per company website copyright and incorporated records, and discloses no institutional funding, acquisitions, or revenue figures in the available materials.

Name

SPN America Roadside

Legal name

SPN America

Website

https://spnamerica.com/

Company type

Private

Founded year

1907

Operating status

Operating

Headcount range

11–50 employees

Short description

SPN America is a digital dispatch marketplace that connects stranded U.S. motorists with vetted local towing and roadside assistance providers across ~31 states, earning a transaction fee on each on-demand job facilitated through its network.

Ownership category

akta.pro rank

Product category

Roadside Assistance & Towing Services

NAICS

Motor Vehicle Towing (48841), Motor Vehicle Towing (488410)

SIC

Services-Automotive Repair, Services & Parking (7500), Transportation Services (4700)

akta.pro industry

PRIMARYTHAIANAI

Roadside Assistance & Breakdown/Recovery Services

Travel & Hospitality/Rail, Bus & Ground Passenger Transport/Ground Passenger Transport Operations & Fleet Services (Depots/Maintenance/Dispatch)

SECONDARYBPABAKAJ

Towing, Impound & Vehicle Relocation Services

Business & Public Services/Facilities Management & Building Services/Parking & Traffic Management Services

Keywords

• Roadside assistance
• Towing services
• Vehicle breakdown help
• Emergency towing network
• Tow truck dispatch

GTM type

B2C

Offering type

Services

Cost components

Operations, Technology or R&D, Marketing or Sales, Personnel, Others

Revenue model

1. Transaction fee / Take rate on facilitated towing and roadside services: SPN America operates a marketplace/network model where it connects stranded motorists with local towing service providers. The company charges a transaction fee or take rate on each service facilitated through its network. Service providers receive digital job dispatches and payments via ACH or credit card. The revenue is generated from the markup or commission on each dispatched towing or roadside job rather than from consumer subscriptions.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

SPN America Roadside is a nationwide on-demand network that digitally dispatches stranded motorists to vetted local towing and roadside assistance providers across nearly all U.S. states. The company facilitates towing (local, flatbed, luxury, motorcycle) and roadside services (tire change, jump start, auto lockout, fuel delivery, winching) on a pay-per-service basis with transparent upfront pricing and a 30-minute ETA target, earning a transaction fee on each job routed to its provider network.

Product overview

SPN America is a network of towing and roadside assistance service providers that connects stranded motorists with local towing companies across the United States. The platform operates as a service aggregator offering on-demand towing services (Local Towing, Flatbed Towing, Luxury Towing, Motorcycle Towing) and roadside assistance (Tire Change, Jump Start, Auto Lockout, Fuel Delivery, Ditch Pull Out/Winching). The network enables 24/7 service with digital dispatch of jobs to local service providers, featuring 30-minute ETA commitments and transparent pricing.

Differentiator

Problem solved

Functional benefit

Products and services

• Local Towing Service Affordable on-demand local tow truck service for vehicles that need towing within the local area, dispatched via SPN America's digital network to individual stranded motorists.
• Flatbed Towing Flatbed tow truck service for safe, damage-free transportation of all vehicle types, dispatched through SPN America's network to individual stranded motorists.
• Luxury Towing Specialized towing service for exotic and luxury vehicles requiring extra care and professional handling, provided through vetted providers in SPN America's network.
• Motorcycle Towing Specialized motorcycle towing service using flatbed trucks or motorcycle wreckers with equipment designed to transport bikes safely, dispatched via SPN America's network.
• Tire Change Emergency roadside tire change service for drivers experiencing flat tires, dispatched through SPN America's local provider network.
• Jump Start Quick battery jump start service to help vehicles with dead batteries get back on the road, delivered by local providers in SPN America's network.
• Auto Lockout Vehicle unlocking service for drivers locked out of their cars, provided by local providers dispatched through SPN America's network.
• Ditch Pull Out / Winching Winch-out service to rescue vehicles stuck in ditches, mud, or off-road conditions, delivered by local providers in SPN America's network.
• Fuel Delivery Emergency fuel delivery service for drivers who have run out of gas, delivered by local providers dispatched through SPN America's network.

Quantifiable outcome

• 30-minute ETA target for dispatched towing and roadside assistance services
• +1 more outcomes

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Local towing companies and roadside assistance service providerscoreChannel Partner/ Reseller/ DistributorSPN America works with a network of local towing companies and roadside assistance service providers across the United States. These providers are vetted professionals who deliver towing and roadside services (light/medium/heavy duty towing, flatbed, motorcycle towing, fuel delivery, jump starts, lockout, tire change, winching) to stranded motorists dispatched through the SPN America platform. Providers join the network for free, receive digital job dispatches in real time, and are paid quickly via ACH or credit card.

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Direct peers

• HONK Technologies: HONK is a venture-backed digital marketplace that connects stranded motorists with nearby towing and roadside service providers via a mobile platform — directly comparable to SPN's two-sided dispatch model, with similar on-demand pricing, multi-vehicle coverage, and nationwide provider network.
• Urgent.ly: Urgent.ly is a digital roadside assistance platform serving insurers, OEMs, fleets, and consumers with real-time dispatch and transparent pricing — directly comparable to SPN as an on-demand, network-based roadside marketplace, with deeper insurance/OEM integrations.
• Better World Club: Better World Club is an alternative motor club offering roadside assistance, towing, and travel services to consumers on a subscription basis. It competes with SPN for the same stranded-motorist segment via a contrasting membership model.

Broad incumbents

• Agero: Agero is the largest B2B roadside assistance platform in North America, serving insurers, OEMs, and motor clubs with a national provider network. It overlaps SPN on the supply-side network and dispatch technology but focuses on contracted B2B rather than direct-to-consumer transactions.
• AAA (American Automobile Association): AAA is the dominant membership-based roadside assistance provider in the US with decades-old brand equity and tens of millions of members. It is a broad incumbent that SPN directly competes against by offering a no-membership, on-demand alternative.
• Allstate Roadside: Allstate bundles roadside assistance with its auto insurance policies and operates one of the largest service networks. As a broad incumbent, it competes for the same end customer but delivers roadside primarily through insurance contracts rather than D2C transactions.

Emerging players

• Good Sam (Good Sam Enterprises): Good Sam offers roadside assistance and towing as part of a broader suite of RV and auto enthusiast services. It is an adjacent player that targets a niche consumer segment overlapping with SPN's luxury and specialty towing use cases.
• Lyft (Lyft Assist / Lyft Roadside): Lyft has expanded its driver-platform infrastructure to offer on-demand roadside assistance services to drivers and partners. It represents an emerging threat leveraging an existing two-sided mobility marketplace into the roadside category.

Others

• Bosch Automotive Service Solutions: Bosch provides connected-vehicle, diagnostic, and roadside assistance technology to OEMs and service networks. It is an adjacent enabling player whose platform infrastructure overlaps with the dispatch technology stack that SPN relies on.
• Turo: Turo operates a peer-to-peer car rental marketplace that includes 24/7 roadside assistance as part of its host and guest protection. It is an adjacent marketplace with overlapping roadside coverage and consumer brand, though its primary business is vehicle sharing rather than dispatching local towers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SPN America Roadside