What Global Experience does

Global Travel & Corporate is a privately held corporate travel management agency headquartered in Florianopolis, Santa Catarina, Brazil, founded in 2006. The company serves 650+ corporate clients, has issued more than 130,000 airline tickets cumulatively, and has organized 30+ corporate events across multiple countries. Its customer base spans Brazilian SMB and mid-market companies (logos include Estelar, Carbigdata, Thera, Haco, Ezcuze, Capilar, Artico, Certi) as well as international destinations, with personas targeted horizontally across Finance/Controllers, C-Suite, HR, and Commercial teams.

The core product is Reserve, a proprietary Travel Management System that enables self-service booking of flights, hotels, and car rentals within company-approved policies, with approval workflows for managers and a unified dashboard for reservation tracking. A companion module, Reserve Zap, integrates with WhatsApp to allow travelers to make bookings, receive confirmations, and obtain support without logging in or switching channels, combining automation with human specialist assistance. A third offering, Client Review, provides quarterly or monthly SLA reviews including response-time monitoring, policy-adjustment recommendations, and accountability-tracked action plans. The firm holds IATA accreditation, CADASTUR registration with the Brazilian Ministry of Tourism, and PCI-DSS payment compliance.

Revenue is generated through two streams: transaction-based commissions on airline tickets, hotel reservations, and car rentals booked through the platform, and recurring managed services for corporate travel programs including policy development, expense reporting, 24/7 support, and quarterly business reviews. Pricing is quote-based and not publicly disclosed. Go-to-market is sales-led via direct outreach, specialist consultations, contact forms, and WhatsApp engagement, supported by content marketing (blog), organic social (LinkedIn, Instagram, Facebook), and SEO targeting Portuguese-language corporate travel keywords. Distribution is domestic Brazil-focused with international supplier partnerships enabling worldwide hotel and event coverage.

Name

Global Experience

Legal name

Global Travel & Corporate

Website

https://globalexperience.com.br

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Global Travel & Corporate is a Florianopolis, Brazil-based corporate travel management agency serving 650+ companies with a proprietary Reserve Travel Management System, Reserve Zap WhatsApp integration, and managed services for flights, hotels, cars, events, and incentive travel.

Ownership category

akta.pro rank

Product category

Corporate Travel Management

NAICS

Travel Agencies (561510), Travel Agencies (56151), Travel Arrangement and Reservation Services (5615)

SIC

Transportation Services (4700)

akta.pro primary industry

Online/Hybrid Corporate Travel Agencies (Self-Booking + Support) (THAKACAB)

akta.pro secondary industry

Online Booking Tools (OBT) & Corporate Booking UX (THALAGAD)

Keywords

• Corporate travel management
• Travel booking services
• Business travel agency
• Travel policy compliance
• Managed travel programs

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Travel Booking Commissions: Commission revenue from airline tickets, hotel reservations, and car rental bookings made through the platform. The company acts as a travel agency intermediary with direct negotiations with suppliers and access to optimized corporate tariffs.
2. Corporate Account Management: Managed services for corporate travel programs including policy development, expense reporting, 24/7 support, and quarterly business reviews. Generates recurring revenue from established client relationships.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Global Experience (Global Travel & Corporate) provides end-to-end corporate travel management for Brazilian businesses, issuing airline tickets, reserving hotels and car rentals, organizing group and incentive travel, and enforcing company travel policies. Its proprietary Reserve platform and Reserve Zap WhatsApp integration deliver self-service booking, approval workflows, and real-time traveler communication, while a specialist team offers 24/7 support before, during, and after each trip.

Product overview

Global Travel & Corporate operates as a unified travel management platform offering a portfolio of integrated services and technology products. The core offering centers on Reserve, a Travel Management System that provides self-service booking capabilities with policy governance, alongside Reserve Zap for WhatsApp-integrated reservations. Supporting services include airline tickets, hotels, car rentals, group/event travel, and incentive travel programs. The platform is complemented by Client Review services for ongoing SLA performance analysis and policy optimization. The architecture is platform-plus-services based, combining the Reserve technology products with human-assisted travel management services to deliver end-to-end corporate travel solutions.

Differentiator

Problem solved

Functional benefit

Brands

• Reserve: Travel Management System allowing travelers to book within approved policies, with approval workflows, unified portal for flights, hotels and cars, and unified dashboard for reservations and status tracking.
• Reserve Zap

Products and services

• Reserve Travel Management System A self-service corporate travel booking platform that lets travelers reserve flights, hotels, and car rentals within company-approved policies, with approval workflows and a unified dashboard for tracking reservations and status. Designed for corporate travel programs and the finance, HR, and travel managers who govern them.
• Reserve Zap A WhatsApp-integrated reservation and communication system that lets passengers book trips, receive confirmations and updates, and resolve queries without logging into another platform. Combines automation with human specialist support. Aimed at corporate travelers needing fast, mobile-first service.
• Airline Tickets (Passagens Aereas) End-to-end airline ticket issuance and advisory service, including facilitated check-in, agile rebooking, seat preferences, loyalty program enrollment, and visa and passport guidance. Targeted at corporate travelers and the travel managers arranging their trips.
• Hotel Reservations (Hoteis) Hotel booking service across chains and categories aligned with each company's profile, with curation of location and services in major cities across Brazil and worldwide. For corporate travelers and travel managers sourcing accommodation under company policy.
• Car Rental (Aluguel de Carros) Corporate car rental service sourced through partnerships with major rental companies, providing ground mobility, comfort, and agility for business travelers. For corporate travel programs requiring integrated ground transportation.
• Groups and Events (Grupos e Eventos) Group travel services for congresses, trade shows, and corporate missions, including complete itineraries, schedules, and end-to-end support. For companies coordinating attendance at industry events and multi-traveler delegations.
• Incentive Travel (Viagens de Incentivo) Personalized incentive travel programs designed to engage teams and strengthen relationships with employees and collaborators. For HR, sales, and channel teams using travel rewards to drive motivation and loyalty.
• Client Review Quarterly or monthly SLA review service that analyzes queue performance and response times, recommends policy adjustments based on data, maps savings opportunities, and defines action plans with accountable owners. For corporate clients seeking continuous optimization of their managed travel program.

Quantifiable outcome

• 18% average cost savings for clients implementing travel policy combined with corporate discounts

Named customers8 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Major Car Rental CompaniescoreOthersPartnerships with major car rental companies to provide mobility, comfort, and agility for corporate travelers. These supplier relationships enable competitive rates and service availability for clients booking ground transportation.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• BCD Travel: Global corporate travel management company with established presence in Brazil and Latin America, providing air, hotel, and car booking alongside technology platforms like TripSource. Competes head-to-head with Global Travel & Corporate for corporate accounts.
• CWT (Carlson Wagonlit Travel): Major global TMC operating across Brazil, offering corporate travel booking, meetings & events, and travel technology for enterprise clients. Comparable full-service corporate travel management competitor.
• American Express Global Business Travel: One of the world's largest corporate travel management companies, operating in Brazil with full-service TMC capabilities and proprietary booking technology. Direct competitor for Global Travel & Corporate's enterprise and mid-market corporate clients.

Emerging players

• TravelPerk: Europe-originated corporate travel platform with growing presence in the Americas offering an OBT with inventory, policy controls, and 24/7 human support. Adjacent competitor for SMB and mid-market accounts.
• Navan (formerly TripActions): Tech-forward corporate travel and expense platform with strong consumer-grade UX and rapidly expanding into Latin America. Represents the modern, all-in-one competitor challenging traditional TMCs including Global Travel & Corporate.

Regional players

• Orinter Tour & Travel: Brazilian TMC providing corporate and leisure travel, events, and incentive programs with a comparable mix of managed services and technology. Most relevant domestic peer given similar size and full-service positioning.
• Rextur Advance: Brazilian corporate travel management agency with broad domestic and international booking capability for corporate accounts. Direct local-market competitor for mid-sized Brazilian companies.
• Flytour Business Travel: Brazilian travel management company with corporate travel, events, and incentive divisions, operating nationwide. Competes for the same mid-market Brazilian corporate travel accounts as Global Travel & Corporate.

Direct peers

• Egencia (Expedia Group): Corporate travel brand of Expedia Group offering an online booking tool for mid-market and enterprise clients, with global inventory and self-service technology. Closely mirrors Global Travel & Corporate's hybrid self-service + managed services model.
• SAP Concur: Market-leading corporate travel and expense platform combining an OBT with expense management, used by enterprises globally. Competes directly with Reserve on self-service corporate booking and policy enforcement workflows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/globaltravelecorporate
• LinkedInlinkedin.com/company/global-viagens
• Instagraminstagram.com/globaltravelcorporate

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Global Experience