What Sanwa Computer does

Sanwa Computer is a privately-held Japanese ICT system integrator founded in 1971, headquartered in Minato-ku, Tokyo, with FY2026 (year ending March 2026) revenue of ¥6.6 billion (~US$44M) and 419 employees across nationwide offices (Tokyo HQ, Hokkaido, Tohoku, Kansai, Kyushu, plus Wakayama and Takamatsu satellite offices). The company operates as an NEC sales agent with NEC Group holding a 40% equity stake since 1980, giving it preferred partner access to NEC's NeoFace facial recognition and Express5800 server portfolios. Its business spans six vertical solution pillars: golf course management (cloud-based Round Master and Round Master TURF), hotel systems (dynamic pricing, smart hospitality, automated check-in/out, RPA), corporate pension fund administration (Cpf.net, PC経理.net, PC債権.net, Ky.net, MyNumber management), face and iris biometric security (NeoFace Monitor, iris authentication, FieldAnalyst video analytics), video surveillance (proprietary patented I Guard S system, MOBOTIX thermal and panoramic cameras, fire prevention), and OBC 奉行 Series ERP implementation including custom workflow extensions via its SCC DXP by Pleasanter no-code/low-code platform.

Revenue mechanics mix professional services (custom system design/development/integration), hardware sales and deployment (servers, networking, kitting at scale — including a 34,000-device GIGA School rollout), managed services (24/7/365 help desk with 200,000+ historical tickets, third-party maintenance for post-EOL hardware from Dell, Fujitsu, HP, IBM, NEC, NetApp, Oracle, Hitachi), and subscription pricing for newer cloud offerings (NeoFace Monitor Cloud bundle at ¥1.35M setup + ¥360K/year license per 100 users). The company holds ISO 9001, 14001, and 27001 certifications and operates two wholly-owned subsidiaries — A.L.P. (acquired October 2011, Hokkaido support) and Shared Solution Service (acquired July 2019, third-party maintenance specialist). Its go-to-market is direct enterprise field sales supplemented by channel partnerships, with solutions-based selling across verticals including government, healthcare, education, financial services, and manufacturing.

Technology stack combines proprietary IP (I Guard S surveillance patent 6559759; iris recognition with 1-in-1.2M FAR; thermal anomaly detection at 0.05°C resolution), embedded third-party AI/capabilities (NEC NeoFace facial recognition, MOBOTIX thermal imaging, Pleasanter low-code engine, Ekahau Wi-Fi survey tools), and certified engineering talent (29 first-class electrical construction managers, 13 first-class telecommunications construction managers). The 2024 establishment and 2026 renaming of the DX Promotion Department signals organizational commitment to expanding internal generative AI use and scaling DX offerings externally.

Name

Sanwa Computer

Legal name

三和コンピュータ株式会社 (Sanwa Computer Co., Ltd.)

Website

https://sanwa-comp.co.jp

Company type

Private

Founded year

1971

Operating status

Operating

Short description

Sanwa Computer is a Tokyo-headquartered Japanese ICT system integrator (est. 1971, ¥6.6B revenue, 419 staff, 40% NEC-owned) providing end-to-end consulting, development, deployment, and lifecycle maintenance across six vertical solution pillars: golf, hotel, corporate pension, biometric security, video surveillance, and OBC ERP customization.

Ownership category

akta.pro rank

Product category

ICT System Integration and Vertical Software Solutions

NAICS

Computer Systems Design and Related Services (5415), Custom Computer Programming Services (541511), Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

Single Sign-On (SSO) & Federation (BPAMAEAF)

akta.pro secondary industries

Identity, Access Control & Device Authentication Infrastructure (SSO/Directory, NAC) (EDAEAHAG), IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK), Fraud, Waste & Abuse (FWA) Detection & SIU Support (BPAAAFAH)

Keywords

• ICT system integration
• Cloud-based vertical software
• Face iris recognition security
• Third-party hardware maintenance
• ERP implementation services

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. System Design, Development & Integration: Custom system development covering requirements definition, design, development, testing, and implementation. Includes both full-scratch and partial customization approaches. Also provides no-code/low-code solutions using Pleasanter platform.
2. Hardware Sales & Installation: Sales and installation of servers, network equipment, client PCs, and peripherals. Includes configuration, kitting, and large-scale deployment services for retail, education, and enterprise customers.
3. Third-Party Maintenance Services: Post-warranty maintenance services for IT hardware from multiple vendors including DELL, Fujitsu, HITACHI, HP, IBM, NEC, NetApp, and Oracle. Services include on-site repair, depot repair, overhaul, and parts sales. Targets machines past manufacturer support end dates.
4. Help Desk & Operations Support: 24/7/365 help desk services covering own software (golf systems, hotel systems) and multi-vendor hardware/network troubleshooting. Includes server monitoring, application monitoring, and network health monitoring services.
5. OBC奉行 Series Implementation: Implementation and customization of OBC's accounting, payroll, sales management, and tax filing software (奉行シリーズ). As a top-tier OBC partner, provides sales, implementation, customization, and ongoing support.
6. Network & Facility Design/Construction: LAN/WAN network design and construction, wireless LAN deployment, electrical work, air conditioning, seismic retrofit, and facility infrastructure. Certified engineers provide end-to-end services from design through construction and maintenance.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Sanwa Computer provides manufacturer-agnostic, one-stop ICT services from consulting through design, development, hardware installation, and 24/7 maintenance, supplemented by proprietary vertical software products for golf courses, hotels, corporate pension funds, and biometric video surveillance. The company also serves as a top-tier OBC partner implementing 奉行 ERP systems and operates SCC DXP, a Pleasanter-based no-code/low-code development platform, alongside third-party maintenance services for multi-vendor IT hardware post-warranty.

Product overview

Sanwa Computer (三和コンピュータ株式会社) is an ICT total solutions provider founded in 1971, offering a broad portfolio organized around six solution pillars: (1) Golf Course Systems — cloud-based golf facility management via Round Master (core booking/POS) and Round Master TURF (course management); (2) Hotel Systems — dynamic pricing, smart hospitality, automated check-in/out, and paperless/RPA solutions; (3) Corporate Pension Systems — Cpf.net (core defined-benefit pension administration), PC経理.net (fund accounting), PC債権.net (credit management), Ky.net (specified severance pay), and MyNumber management; (4) Face/Iris Recognition Security — NeoFace Monitor (PC logon), iris authentication, entry/exit management, FieldAnalyst (video analytics), and hospitality/VIP recognition; (5) Video Security — I Guard S (proprietary integrated surveillance, patented), thermal cameras (fire prevention), high-resolution cameras (up to 7K), MOBOTIX 360° cameras, and retail loss prevention; and (6) OBC 奉行 Series ERP — fixed-asset management and custom workflow extension via SCC DXP by Pleasanter (no-code platform). Core infrastructure services include network/facility design, IT infrastructure buildout, kitting/deployment, custom development, help desk, managed operations, and third-party hardware maintenance (servers, storage, switches from Fujitsu, HP, IBM, NEC, NetApp, Oracle, DELL, HITACHI).

Differentiator

Problem solved

Functional benefit

Products and services

• Round Master Cloud-based core management system for golf courses covering member management, reservation, POS, and billing operations, targeting golf course operators seeking DX and labor-saving across clubhouse and course operations.
• Cpf.net (確定給付企業年金システム) Comprehensive defined-benefit corporate pension administration system covering participant management, benefit calculations, and statutory reporting, serving corporate pension funds requiring regulatory compliance and secure data handling.
• NeoFace Monitor NEC face-authentication PC security software enabling logon, lock/unlock, and continuous authentication via face recognition, with mask-wearing compatibility and shoulder-surfing detection for enterprise hybrid-work environments.
• Iris Recognition System (虹彩認証システム) Hands-free iris-based biometric access control system with 1-in-1.2 million false acceptance rate and sub-second authentication, targeting offices, factories, and facilities needing high-security touchless entry.
• I Guard S (総合映像監視システム) Proprietary integrated video surveillance system (Patent No. 6559759) managing up to 256 camera feeds, supporting touch-panel operation, multi-camera simultaneous playback, scheduled sequence display, and integration with infrared sensors, emergency alarms, and access control for enterprise security operations.
• SCC DXP by Pleasanter No-code/low-code custom business system development platform combining Pleasanter with Sanwa Computer's implementation expertise, enabling original system development beyond packaged ERP limitations, API-based external system integration, and paperless/process automation for enterprise DX projects.
• 固定資産奉行V ERPクラウド (Fixed Asset Management ERP Cloud) OBC fixed-asset management ERP cloud system with ~17,000 cumulative deployments, supporting new lease accounting standards (IFRS 16) natively, integrated with other accounting systems via API or CSV; Sanwa Computer is OBC's top-tier partner.
• Third-Party Maintenance Service (第三者保守サービス) Third-party maintenance service for post-EOL IT hardware covering on-site repair, depot repair, overhaul, and parts sales across multi-vendor platforms (Fujitsu, HP, IBM, NEC, NetApp, Oracle, Dell, Hitachi), with 50+ years of maintenance track record.
• IT Infrastructure Construction (ITインフラ構築) IT infrastructure buildout service covering server (Active Directory, virtualization, backup), network (firewall, router, switch, wireless AP), software (asset management, security, virtualization), and client setup for enterprise ICT environments.
• Deployment Service (導入サービス) ICT hardware and business-machine deployment service including device kitting (OS, driver, app installation), hardware setup, and nationwide rollout at scale (up to 100,000+ units), with GIGA School program demonstrating 34,000-unit kitting capability.
• Help Desk Center (ヘルプデスクセンター) 24/7/365 in-house help desk providing single-point-of-contact multi-vendor technical support, handling Sanwa's own software as well as third-party systems, hardware, and network issues, backed by a database of 200,000+ resolved cases.
• Network/Facility Design and Construction (ネットワーク/ファシリティ設計・施工) Network and facility design and construction services covering LAN/WAN, wireless LAN, electrical/power, HVAC, seismic/anti-seismic, and UPS systems, staffed by certified engineers including 1st-class electrical and telecom construction managers.
• System Development (システム開発) Custom software development services using both full-scratch and partial-scratch approaches combined with SCC DXP no-code/low-code options, covering requirements analysis, interface design, and full lifecycle development for original enterprise systems.
• SCC Wi-Fi Diagnostic Service (SCC Wi-Fi診断サービス) Wi-Fi survey and diagnostic service for offices and facilities using Ekahau tools to generate heatmaps, identify interference, detect shadow IT, and recommend access-point placement, Wi-Fi 7-ready.
• Fire Prevention Solution (火災予防ソリューション) Fire prevention solution using MOBOTIX thermal cameras to detect abnormal temperature rises before smoke or fire appears (-40°C to +550°C range with 0.05°C sensitivity), targeting factories, warehouses, biomass storage, and industrial sites.
• FieldAnalyst (画像による人物像分析システム) Video analytics system detecting people and vehicles from camera feeds, estimating demographic attributes (age, gender), and tracking movement patterns for retail customer analytics, event crowd analysis, and signage effectiveness measurement.
• Dynamic Pricing Service (ダイナミックプライシングサービス) Dynamic pricing service for hotels that adjusts room rates in real time based on demand, occupancy, and market conditions, targeting hotel operators seeking automated revenue management.

Quantifiable outcome

• Invoice system migration completed in 4 months for Nikkei Agency
• +5 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability12 records

Feature7 records

Partnerships

Three partnerships are on record, tiered core and minor.

• OBC (株式会社オービックビジネスコンサルタント)coreChannel Partner/ Reseller/ DistributorTop-tier OBC partner (最上位パートナー) among approximately 3,000 OBC partners. Provides sales, implementation, customization, and ongoing support for 奉行 series (accounting, payroll, sales management). Multiple certified engineers for custom development. Recipient of OBC partner awards.
• A.L.P. Inc. (株式会社エー・エル・ピー)minorOthersSubsidiary company (子会社) acquired in 2011. Located in Takikawa, Hokkaido. Co-located with Hokkaido branch office.
• Shared Solution Service Co., Ltd. (株式会社シェアード・ソリューション・サービス)minorOthersSubsidiary company (子会社) acquired in 2019. Specializes in third-party maintenance services, parts sales, and refurbished equipment. URL: 3scom.jp. Manages parts inventory for EOSL (end of service life) maintenance.

Scale indicators9 records

Recent moves15 records

Expansion highlights6 records

Broad incumbents

• NEC Corporation: 40% owner of Sanwa Computer and broad incumbent Japanese IT conglomerate providing identical biometric (NeoFace), server (Express5800), and large-scale system integration services. Overlaps across nearly all of Sanwa's product portfolio, but at vastly larger scale.
• Fujitsu Limited: Japan's other major broad-line IT services and platform provider. Comparable in enterprise/government integration, infrastructure services, and biometric/palm-vein security offerings, though operating at global scale.
• NTT Data Group: Largest Japanese IT services group, with deep presence in government, pension, and core banking systems directly adjacent to Sanwa's pension and digital-society offerings. Broad incumbent peer across the SI landscape.
• NS Solutions Corporation: Japanese SI serving industrial, manufacturing, and government clients with systems design, development, and managed services. Comparable as a broad incumbent systems integration peer to Sanwa's enterprise/government work.

Direct peers

• BIPROGY Inc. (formerly Nihon Unisys): Established Japanese SI delivering enterprise systems integration, managed services, and financial/public sector platforms. Directly comparable to Sanwa's enterprise/government systems integration and ongoing operations support business.
• O.B.C. Business Consultant Co., Ltd. (OBC): Japan's leading accounting/ERP business software vendor behind the 奉行 series. Sanwa Computer is a top-tier OBC partner and also offers complementary custom development (SCC DXP), making OBC both a partner and the closest peer in the ERP/accounting vertical.
• Future Corporation: Japanese digital transformation consultancy and systems integrator with proprietary packaged software and ERP implementation practice. Comparable to Sanwa's combination of bespoke systems integration (SCC DXP) plus packaged solutions (OBC 奉行 series).
• SCSK Corporation: Major Japanese IT services company (TSE-listed) covering consulting, systems design/development, infrastructure operations, and BPO. Closely comparable to Sanwa Computer's multi-vertical, enterprise/government-focused ICT integration model and similar nationwide footprint.
• Net One Systems Co., Ltd. Tokyo-based network and cloud infrastructure integrator serving Japanese enterprises and public sector. Direct overlap with Sanwa Computer's LAN/WAN design, network construction, and managed IT infrastructure service lines.

Emerging players

• Ridge-i Inc. Tokyo-based AI consultancy specializing in computer vision and anomaly detection for industrial and security applications. Comparable emerging player in the AI/biometric stack (face recognition, thermal/video analytics) that Sanwa Computer commercializes via MOBOTIX and NeoFace.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCEIzTbrvO3szDn4PZ4BrWqw
• Facebookfacebook.com/sanwa.comp

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sanwa Computer