Mamu Health Service

What Mamu Health Service does

Mamu Health Service Limited is an Aboriginal Community Controlled Health Organisation (ACCHO) incorporated in Queensland, Australia on 1 May 1990 and headquartered in Innisfail, Far North Queensland. It operates as a community-controlled non-profit delivering culturally appropriate primary healthcare, maternal and child health, social and emotional well-being, family support, chronic disease management, and health promotion services to Aboriginal and Torres Strait Islander people across Innisfail, Tully, Babinda, and Ravenshoe, with outreach extending to the Atherton Tablelands, Chillagoe, Croydon, and Mount Garnet. Over 90 staff deliver services across five clinic locations, with 80% of staff identifying as Aboriginal and/or Torres Strait Islander, supported by visiting allied health professionals and a courtesy transport service for patients without vehicle access.

The service portfolio comprises six integrated programs: Primary Health Care (bulk-billed preventative and acute care), Mums & Bubs (antenatal/postnatal), Social & Emotional Well-Being (confidential counselling and advocacy), Family Well-Being (parenting and family support), Integrated Team Care (chronic disease management), and Deadly Choices (health promotion and annual health checks). Underlying technology is described as a primary healthcare service delivery platform supporting bulk billing, triage, and appointment management across multiple clinic locations; the organisation also operates a website with newsletter subscription and a Facebook presence for community engagement.

Revenue is derived from Australian Government funding streams — principally Medicare bulk billing for primary healthcare consultations, the federally funded Integrated Team Care program for chronic disease support, and the National Indigenous Health Program funding the Deadly Choices initiative. All primary healthcare clinics bulk bill with no out-of-pocket costs to patients. The organisation is governed by a member-elected Board of Directors, with membership open to Aboriginal and Torres Strait Islander persons over 18 in the service area; there is no external equity ownership. Marketing and patient acquisition are community-led, relying on Deadly Choices programs, community events including NAIDOC Week, school engagement, and word-of-mouth within Indigenous communities.

Name

Mamu Health Service

Legal name

Mamu Health Service Limited

Website

https://mamuhsl.org.au

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

11–50 employees

Short description

Mamu Health Service Limited is an Aboriginal Community Controlled Health Organisation delivering culturally appropriate bulk-billed primary healthcare, maternal and child health, social and emotional well-being, family support, and chronic disease management to Aboriginal and Torres Strait Islander people across Innisfail and surrounding Far North Queensland communities in Australia.

Ownership category

akta.pro rank

Product category

Aboriginal Community Controlled Health Services

NAICS

Individual and Family Services (6241), Other Individual and Family Services (624190), Health Care and Social Assistance (62), Social Assistance (624)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industries

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI), Maternal, Child & Family Health Departments (HLAJAAAK), Local Public Health & Human Services Administration (BPAIACAK)

Keywords

• Aboriginal health services
• Primary healthcare clinics
• Indigenous chronic disease care
• Maternal and child health
• Social emotional wellbeing

Headquarters

HQ city

Innisfail

HQ country

Australia

HQ region

Oceania

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Bulk Billing Medicare Services: Primary healthcare services bulk billed through Medicare. All primary health care clinics provide bulk billing for patients.
2. Australian Government - Integrated Team Care Program: Australian Government funded program for Aboriginal and Torres Strait Islanders assisting those who need extra help in understanding and managing chronic health conditions. Includes supplementary services for medical equipment and aids.
3. Deadly Choices Program: Australian Government Program encouraging Aboriginal and Torres Strait Islander peoples to access community controlled health services and complete annual health checks. Part of National Indigenous Health Program.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Mamu Health Service operates an Aboriginal Community Controlled Health Organisation providing culturally appropriate primary healthcare, maternal and child health, social and emotional well-being, family support, chronic disease management, and health promotion programs to Aboriginal and Torres Strait Islander people in Innisfail and surrounding Far North Queensland communities. Services are delivered through multiple bulk-billed clinic locations with visiting allied health professionals and a courtesy transport service for patients without vehicle access.

Product overview

Mamu Health Service is an Aboriginal Community Controlled Health Organisation providing a comprehensive suite of culturally appropriate primary healthcare services for Aboriginal and Torres Strait Islander people in Innisfail and surrounding areas. The service portfolio consists of six integrated programs: Primary Health Care (bulk billing clinics offering preventative and acute care), Mums & Bubs (antenatal/postnatal services), Social & Emotional Well-Being (confidential counseling and advocacy), Family Well-Being (family support and parenting guidance), Integrated Team Care (chronic disease management), and Deadly Choices (health promotion encouraging healthy lifestyle choices and regular health checks). The organisation operates multiple clinic locations across Innisfail, Ravenshoe, Babinda, and Tully, with transport services and visiting allied health professionals to deliver comprehensive care.

Differentiator

Problem solved

Functional benefit

Brands

• Deadly Choices: A health promotion program encouraging Aboriginal and Torres Strait Islander peoples to make healthy choices, access their Local Community Controlled Health Service, and complete annual Health Checks.
• Integrated Team Care

Products and services

• Primary Health Care Bulk billed preventative and ongoing holistic primary health care with linkages to allied health providers. Services include wound care, minor procedures, acute care, hearing health, mental health care plans, sexual health screening, Aboriginal and Torres Strait Islander Health Checks, and chronic disease care plans. Visiting allied health services include Diabetes Educator, Podiatrist, Australian Hearing, Dietitian, Exercise Physiologist, Optometrist, Speech Therapist and Occupational Therapist.
• Mums & Bubs Medical clinic specialising in antenatal and postnatal care providing immunisations, GP consults, child health checks, and adult health checks. Doctors are available 3 days per week and midwives 4 days per week.
• Social & Emotional Well-Being (SEWB) Confidential and culturally appropriate services including court support, advocacy, drug and alcohol support, domestic violence support, and community events support.
• Family Well-Being Support services helping families improve home life and create positive routines, with a focus on child safety, family decision-making, parenting skills, budgeting, and referrals to partner agencies.
• Integrated Team Care Australian Government program for Aboriginal and Torres Strait Islanders assisting those who need extra help understanding and managing chronic health conditions. Services include organising specialist appointments, accessing medical equipment and aids, and connecting with community services.
• Deadly Choices Health promotion program encouraging Aboriginal and Torres Strait Islander peoples to make healthy choices, access community controlled health services, complete annual health checks, stop smoking, eat well, and exercise daily. Includes a schools program for youth health engagement.

Quantifiable outcome

• Life expectancy gap addressed through comprehensive preventative health programs and annual health checks

Named customers3 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered minor and core.

• Jumbun LimitedminorStrategic or Co-development Partner · 3 December 2021Community partnership for outreach events including Community BBQ Lunch. Jumbun Limited is an Indigenous organisation in Murray Upper, QLD.
• Queensland HealthcoreStrategic or Co-development PartnerPartnership for community health initiatives including Deadly Choices program and community events. Queensland Health collaborates with Mamu on public health campaigns and initiatives.
• Deadly ChoicescoreStrategic or Co-development PartnerNational Indigenous health promotion program encouraging Aboriginal and Torres Strait Islander peoples to make healthy choices and access annual health checks. Mamu is a local provider partner.
• WellMobminorOthersOnline library of mental health and well-being resources for Aboriginal and Torres Strait Islander health workers and communities. Mamu references and shares these resources with clients.

Scale indicators5 records

Recent moves9 records

Expansion highlights4 records

Direct peers

• Gidgee Healing: Queensland ACCHO providing primary health, social and emotional well-being, and chronic disease services to Aboriginal and Torres Strait Islander peoples in Mount Isa, Doomadgee, and Normanton. Highly comparable ACCHO model and service portfolio.
• Apunipima Cape York Health Council: ACCHO delivering primary health care, chronic disease programs, and maternal/child health services to Cape York Indigenous communities. Closely comparable community-controlled model targeting similar populations in adjacent Far North Queensland geography.
• Institute for Urban Indigenous Health (IUIH): Queensland-based ACCHO network delivering integrated primary health, chronic disease, and family well-being services to Aboriginal and Torres Strait Islander peoples in South East Queensland. Operates a multi-clinic community-controlled model analogous to Mamu's footprint.
• Wuchopperen Health Service: Cairns-based Aboriginal Community Controlled Health Organisation that was Mamu's parent entity until 1990. Operates the same ACCHO model serving Indigenous communities in Far North Queensland with bulk-billed primary care, allied health, and social-emotional well-being programs — the closest structural and operational peer.
• Aboriginal and Torres Strait Islander Community Health Service (ATSICHS) Brisbane: Large Queensland ACCHO providing primary health care, dental, maternity, child health, and social-emotional well-being services to urban Indigenous communities. Comparable multi-program ACCHO operating model across the same state.

Broad incumbents

• National Aboriginal Community Controlled Health Organisation (NACCHO): National peak body for the ACCHO sector across Australia. Sets policy and advocates for community-controlled primary health care — the overarching industry body for Mamu's operating model.
• Queensland Aboriginal and Islander Health Council (QAIHC): State peak body representing all ACCHOs in Queensland, including Mamu. Provides sector-wide advocacy, workforce support, and coordination; comparable as the umbrella organization for Mamu's service category rather than a direct clinical peer.

Others

• Royal Flying Doctor Service (Queensland Section): Provides aeromedical and primary health outreach services to remote and rural Queensland, including Indigenous communities. Complementary rather than competitive — Mamu's catchment sits within RFDS service area and referrals/interactions are common.
• CheckUP: Queensland not-for-profit coordinating outreach allied health and primary care services to rural, remote, and Indigenous communities. Comparable mission and beneficiary population, with overlap in the integrated team care / chronic disease space.

Regional players

• Torres and Cape Hospital and Health Service: Queensland Health-run hospital and health service providing primary and acute care to Indigenous communities in the Torres Strait and Cape York region. Operates adjacent to Mamu's catchment with overlapping patient populations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/mamuhsl
• LinkedInlinkedin.com/company/mamu-health-service-limited

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mamu Health Service