Chill Artisan Ice Cream

What Chill Artisan Ice Cream does

Chill Artisan Ice Cream is a privately held, bootstrapped food and beverage company based in Akron, Ohio, founded by three Northeast Ohio brothers. It operates three company-owned retail storefronts in Northeast Ohio - Akron Downtown (209 S Main St), Medina Plaza 71 (2775 Medina Rd), and Medina Public Square (11 Public Square) - producing and selling small-batch artisan ice cream made fresh daily using ingredients sourced from local Ohio farms and businesses. The product line comprises seven signature flavors always available (e.g., Vanilla Cloud, Lavender Honey, Blackout, Chocolate Milk and Cookies) plus approximately 25 rotating flavors (e.g., Bourbon Eggnog, Smoked Chocolate Bacon, Sweet Corn) and a vegan sub-line including sorbets, with formats spanning scoops, pints, quarts, sundaes, floats, milkshakes, and handmade waffle cones.

Revenue is generated through two channels: direct-to-consumer retail at the three storefronts (per-item one-time transactions across scooped and take-home formats) and a B2B wholesale channel that supplies 1 and 3 gallon tubs to restaurants under volume-based pricing with a $300 delivery minimum, plus optional custom flavor development. Digital and physical gift cards redeemble at all Chill locations or at sister company Indulge Chocolates extend a secondary transactional layer and provide cross-brand marketing reach. Primary customers are individual adults and children in Northeast Ohio seeking premium handcrafted ice cream; secondary customers are local restaurants sourcing house ice cream. Operating geographies are confined to Ohio.

The company holds Wholesale License #39-242, has 11-50 employees, and has no disclosed funding rounds, no parent company, and no M&A activity in the source material. Its competitive posture centers on localized ingredient sourcing, a rotating flavor library of 32+ SKUs, and cross-promotion with affiliated brand Indulge Chocolates. The website lacks app, e-commerce transaction, or third-party delivery integration, with all orders fulfilled in-store or wholesale-direct.

Name

Chill Artisan Ice Cream

Legal name

Chill Artisan Ice Cream

Website

https://chill-icecream.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Chill Artisan Ice Cream is a Northeast Ohio artisan ice cream maker operating three retail storefronts in Akron and Medina, producing 32+ small-batch flavors daily from local Ohio ingredients and supplying wholesale tubs to restaurants. It serves individual consumers and local restaurant accounts.

Ownership category

akta.pro rank

Product category

Artisan Ice Cream

NAICS

Ice Cream and Frozen Dessert Manufacturing (311520), Ice Cream and Frozen Dessert Manufacturing (31152)

SIC

Ice Cream & Frozen Desserts (2024), Dairy Products (2020)

akta.pro primary industry

Ice Cream & Gelato Shops (THAFAGAA)

akta.pro secondary industries

Ice Cream, Frozen Desserts & Novelties Manufacturing (AFAKAKAE), Ice Cream & Frozen Dairy Wholesale (AFAIAEAF), Dairy-Based Frozen Dessert Mixes & Bases Manufacturing (Industrial/Private Label) (AFAHAEAI)

Keywords

• Artisan ice cream
• Small batch ice cream
• Handmade waffle cones
• Vegan ice cream
• Wholesale ice cream tubs

Headquarters

HQ city

Medina

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Hardware or Manufacturing

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Others

Revenue model

1. Retail Ice Cream Sales: Direct consumer sales of scoops, sundaes, floats, waffle cones, milkshakes, and pints/quarts at three Ohio locations. One-time transaction model with per-item pricing.
2. Wholesale Ice Cream Distribution: B2B sales of 1 and 3 gallon tubs to restaurants, plus custom flavor development for wholesale partners. Volume-based pricing with minimum order requirements.
3. Gift Cards: Digital and physical gift cards redeemable at all Chill Ice Cream locations or sister company Indulge Chocolates. Shipped via USPS or purchasable in-person.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Chill Artisan Ice Cream manufactures and sells small-batch artisan ice cream through three company-owned retail stores in Akron and Medina, Ohio, producing a rotating menu of 32+ flavors (including 7 signature always-available flavors and vegan options) made daily using fresh, local ingredients sourced from Ohio farms and businesses. The company also operates a B2B wholesale program supplying restaurants with 1- and 3-gallon tubs of ice cream, vegan, and sorbet, and provides custom flavor development for wholesale partners.

Product overview

Chill Artisan Ice Cream is an Ohio-based artisan ice cream company founded by three Northeast Ohio brothers. The company operates a single-brand, multi-location retail model with three physical storefronts (Akron Downtown, Medina Plaza 71, and Medina Public Square) offering a rotating selection of 32+ small-batch ice cream flavors including seven signature flavors, 25+ rotating flavors, and six vegan options. The product portfolio includes core ice cream products (scoops, pints, quarts), prepared formats (sundaes, floats, milkshakes, waffle cones), and toppings. Adjacent offerings include a wholesale program for restaurants and events (1 and 3 gallon tubs of ice cream, vegan, and sorbet with custom flavor development), gift cards redeemable at all locations, and an online employment application portal.

Differentiator

Problem solved

Functional benefit

Brands

• Indulge Chocolates: Described as Chill's 'Spirited Younger Sister Company', a chocolate company that shares gift card programs with Chill Ice Cream.

Products and services

• Artisan Ice Cream — Signature Flavors Seven always-available signature ice cream flavors (Vanilla Cloud, Over The Top Butter Pecan, Philadelphia Vanilla, Lavender Honey, Salty Caramel Truffle, Blackout, and Chocolate Milk and Cookies) sold by the scoop, pint, or quart at all Chill locations; made in small batches daily from local Ohio ingredients.
• Artisan Ice Cream — Rotating Flavors Rotating selection of 25+ non-vegan ice cream flavors made in small batches daily, including unique artisan varieties such as Bourbon Eggnog, Pistachio Caramel Chip, Smoked Chocolate Bacon, Vanilla Cardamom, and Strawberry Donut; available by the scoop, pint, or quart.
• Vegan Ice Cream and Sorbet Plant-based ice cream and sorbet flavors (Vegan Chocolate Hazelnut, Vegan Butter Pecan, Green Apple Sorbet, Vegan Peach, Pink Lemonade Sorbet, Pineapple Sorbet) for consumers seeking dairy-free options; usable in 100% vegan milkshakes.
• Sundaes Signature sundaes featuring curated combinations of Chill ice cream with toppings sourced from sister company Indulge Chocolates (such as Indulge's hot fudge) and other local ingredients, including Lavender Ice Cream sundae and Vanilla Cloud sundae.
• Handcrafted Sodas and Floats Handcrafted sodas combined with Chill ice cream to make floats, including Rootbeer Float and specialty creations available at all three Chill locations.
• Milkshakes Milkshakes made from any of 32 available ice cream flavors, including 100% vegan milkshakes prepared with plant-based ice cream and sorbet options.
• Handmade Waffle Cones Waffle cones handmade fresh daily at each of the three Chill locations, served with scoops or pints/quarts of ice cream.
• Wholesale Ice Cream Tubs B2B wholesale program offering 1- and 3-gallon tubs of ice cream, vegan, and sorbet to restaurants and events, with custom flavor development available for wholesale partners; volume-based pricing with a $300 minimum order for delivery and pickup at Medina or Akron locations; operates under wholesale license #39-242.
• Gift Cards Gift cards redeemable at any Chill Ice Cream location (Akron Downtown, Medina Plaza 71, or Medina Public Square) and at sister company Indulge Chocolates; available for purchase online with free shipping via USPS or in-person at store locations.

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Two partnerships are on record, tiered core and minor.

• Indulge ChocolatescoreStrategic or Co-development PartnerChill's 'Spirited Younger Sister Company' - a related chocolate company operated by the same family. Cross-marketing through shared gift cards redeemable at both Chill Ice Cream and Indulge Chocolates locations. Products complement each other with hot fudge sourced from Indulge Chocolates for sundaes.
• Local Ohio Farms and BusinessesminorOthersSource local fresh ingredients including highest quality fruits, nuts and dairy from farms and businesses across Ohio for ice cream production.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Salt & Straw: Multi-location artisan ice cream scoop shop known for innovative, unusual flavors and small-batch production; comparable product innovation model and rotating menu approach.
• Jeni's Splendid Ice Creams: Ohio-originated artisan ice cream brand with nationwide retail and wholesale presence; directly comparable as a small-batch, uniquely-flavored scoop shop with rotating menus, pints, and a strong local-sourcing brand story.
• Amy's Ice Creams: Texas-based artisan ice cream chain with multiple retail storefronts known for creative flavors and small-batch production; comparable multi-storefront artisan scoop shop model.
• Graeter's: Cincinnati-based artisan ice cream maker with multiple retail locations and grocery distribution across Ohio; comparable in regional Ohio footprint, small-batch production, and wholesale pint business.
• Van Leeuwen Ice Cream: Premium artisan ice cream brand with scoop shops, grocery pint distribution, and vegan offerings; directly comparable on product positioning, vegan line, and multi-channel retail/wholesale strategy.
• Mitchell's Ice Cream: Family-run San Francisco artisan ice cream chain with multiple retail locations, daily small-batch production, and unusual flavors; comparable family-business, multi-storefront operating model.

Broad incumbents

• Cold Stone Creamery: Nationally franchised ice cream scoop shop chain; comparable as a broader incumbent in the retail scoop shop category competing for similar customer occasions.
• Ben & Jerry's: Nationally scaled premium ice cream brand with company-owned and franchised scoop shops plus grocery pint distribution; comparable as a broad incumbent in the premium ice cream category overlapping Chill's retail and wholesale channels.
• Häagen-Dazs: Global premium ice cream brand with scoop shops and extensive grocery distribution; comparable as a broad incumbent in the premium ice cream space where Chill competes for both retail customers and wholesale restaurant accounts.

Others

• Indulge Chocolates: Sister company of Chill sharing gift cards, cross-marketing, and product inputs (hot fudge for sundaes); included as an ecosystem partner rather than a competitor, demonstrating the adjacent confectionery category Chill is connected to.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/chill_icecream
• LinkedInlinkedin.com/company/chill-artisan-ice-cream

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Chill Artisan Ice Cream