Tintas y Fluidos

What Tintas y Fluidos does

Tintas y Fluidos (legal name: Impresoras, Tintas y Fluídos) is a privately held Mexican company founded in 1993 and headquartered in Celaya. The firmographic record characterizes the company as designing and implementing traceability solutions, though publicly observable evidence is limited to its ITF Soporte Técnico web-based support ticket system, accessible at itfmx.com. The portal allows customers in Mexico to register accounts (subject to administrator approval), authenticate via email and password, recover forgotten passwords, and generate and track technical support tickets for printer equipment, ink cartridges, and fluid products. The platform integrates Google reCAPTCHA for bot prevention during registration.

The product surface is narrow: a single ticket management interface branded under DBAs "ITF Soporte Técnico" and "I T F," with no mobile app, no public API, and no SDK distribution. The underlying technology stack is conventional web infrastructure with no AI/ML components, no proprietary integrations beyond reCAPTCHA, and no disclosed data assets or analytics layer. The company operates exclusively in Mexico with no documented international footprint.

The revenue model is not publicly disclosed. There is no published pricing, no customer logos, no partnership announcements, no certifications, no patents, no funding rounds, and no M&A activity in the source data. The company appears to be a closely held, bootstrapped small business (11–50 employees) with a long operating history but minimal externally verifiable commercial signals. Ownership structure, management team, and investor composition are not disclosed in the available sources.

Name

Tintas y Fluidos

Legal name

Impresoras, Tintas y Fluídos

Website

https://itfmx.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Tintas y Fluidos (Impresoras, Tintas y Fluídos) is a privately held Mexican company founded in 1993 in Celaya that operates the ITF Soporte Técnico web-based technical support ticket system for customers of printer, ink, and fluid products in Mexico.

Ownership category

akta.pro rank

Product category

Printer Supplies

NAICS

Printing Ink Manufacturing (32591)

SIC

Printing Trades Machinery & Equipment (3555), Service Industries For The Printing Trade (2790)

akta.pro primary industry

Packaging Inks (IMAEAHAH)

akta.pro secondary industry

Production & High-Volume Printing Systems (HDACAEAJ)

Keywords

• Printer ink supplies
• Printing fluids
• Printer maintenance services
• Technical support portal
• Imaging equipment supplies

Headquarters

HQ city

Celaya

HQ country

Mexico

HQ region

Latin America

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Technology or R&D, Marketing or Sales

Core offering

Tintas y Fluidos (Impresoras, Tintas y Fluídos) supplies printer inks and printing fluids to printer and imaging equipment users in Mexico. The company also operates ITF Soporte Técnico, a web-based technical support platform that allows customers to register accounts, generate support tickets, recover passwords, and track printer/ink/fluid product issues.

Product overview

Tintas y Fluidos operates ITF Soporte Técnico, a single unified technical support ticket management system. The platform provides a complete user lifecycle including account registration with admin approval, authentication via email/password login, password recovery, and a management panel for generating and tracking support tickets.

Differentiator

Problem solved

Functional benefit

Products and services

• ITF Soporte Técnico A web-based technical support ticket management system that lets registered customers generate support tickets, manage their accounts, recover passwords, and access a management panel for tracking printer, ink, and fluid product support requests.
• Printer Inks and Printing Fluids Printer inks and printing fluids supplied by Tintas y Fluidos for use in printer and imaging equipment, marketed to printer and imaging equipment users in Mexico.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Recent moves4 records

Broad incumbents

• Lexmark Mexico: Mexican presence of Lexmark, a printer OEM with a strong ink and fluid consumables business targeting enterprises. Overlaps with Tintas y Fluidos in printer and consumables distribution/support.
• Epson Mexico: Mexican subsidiary of Epson, a leading printer manufacturer with a strong ink-and-fluid aftermarket. Overlaps with Tintas y Fluidos in the same printer and consumables categories.
• HP Inc. Global printer OEM with a major Mexico presence and a deep ink/fluid aftermarket business. Comparable because Tintas y Fluidos distributes and supports the same category of printers and inks/fluids, but HP operates at vastly larger scale.
• Office Depot México: Large Mexican office supplies retailer carrying printers, inks, and related consumables. Comparable as a regional channel for the same product categories Tintas y Fluidos serves.
• Canon Mexicana: Mexican arm of Canon, one of the largest printer and ink OEMs in the country. Comparable product overlap in printers and consumables (inks/fluids) that Tintas y Fluidos supplies and supports.
• Xerox Mexicana: Mexican arm of Xerox, a printing equipment OEM with associated fluid/toner consumables. Comparable as a major supplier of the same categories of equipment and consumables.
• Brother International de México: Mexican operations of Brother, a printer and imaging OEM. Comparable because both sell/support printers and consumables (ink/fluid) in the Mexican market.

Regional players

• CompuOffice: Mexican distributor of office technology, printing equipment, and consumables. Comparable regional player with overlapping product portfolio in printers, inks, and related fluids.
• Soluciones Integrales de Oficina: Mexican office and printing supplies distributor serving corporate and government accounts. Comparable as a regional distributor of printers, inks, and fluids in Mexico with similar customer profile.
• Grupo Papelero: Mexican regional distributor of paper, printing supplies, and office consumables. Direct comparable because both are regional Mexican distributors serving printing/office customers with supplies (paper, inks, fluids) plus after-sales support.

Market position

Strengths3 records

Weaknesses4 records

Competitive moat2 records

Key risks5 records

Key highlights4 records

Customer concentration

• Facebookfacebook.com/ImpresorasTintasyFluidosSAdeCV
• LinkedInlinkedin.com/company/impresoras-tintas-y-fluidos-sa-de-cv

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tintas y Fluidos