Rumah Sakit Universitas Indonesia

What Rumah Sakit Universitas Indonesia does

Rumah Sakit Universitas Indonesia (RSUI) is a Class A teaching hospital established in 2019, operating as a Unit Kerja Khusus (Special Work Unit) under Universitas Indonesia in Depok, West Java, Indonesia. The hospital functions as an Academic Medical Centre (AMC), integrating clinical care with research and education through its affiliation with the Faculty of Medicine Universitas Indonesia (FKUI). Its core offerings span inpatient care (300+ beds), intensive care, 24-hour emergency services, and a network of specialty clinics including cardiac, neurology, orthopaedics, obstetrics/gynaecology, urology, paediatric, and dental services.

The hospital's technology stack includes a digital Patient Portal, the RSUICare mobile application, an online appointment scheduling platform (m.rs.ui.ac.id), and telemedicine/telekonsultasi capabilities. Distinctive specialized services include a 24-hour monitored Stroke Care Unit (ICU-equivalent), a multidisciplinary Cleft Center for cleft lip/palate treatment, and a Stem Cell Orthopaedi service launched in April 2025 in collaboration with RSCM, sourcing cells from a CPOB-certified (BPOM) laboratory. The hospital also operates a separate executive clinic (Klinik Anggrek Eksekutif) and a dedicated Medical Check-Up (MCU) building with packages for cardiac screening, women's wellness, Hajj pilgrim clearance, and Universitas Indonesia community members.

RSUI generates revenue from four primary streams: patient healthcare services (outpatient, inpatient, surgical, diagnostic), insurance/BPJS partnerships (30+ insurance and assurance providers), professional medical training programs (Diklitlat) with fees ranging from free seminars to Rp 20,000,000 for ICU nursing certification, and executive MCU packages with special pricing for Warga UI, ILUNI UI, and Purnabakti UI members. As a non-profit academic medical center, RSUI operates under a Tri Dharma mission (education, research, community service) with leadership oversight from a Dewan Pengawas and university rector.

Name

Rumah Sakit Universitas Indonesia

Legal name

Rumah Sakit Universitas Indonesia

Website

https://rs.ui.ac.id

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

101–250 employees

Short description

RSUI is a Class A teaching hospital under Universitas Indonesia in Depok, Indonesia, functioning as an Academic Medical Centre with 300+ beds, 200+ subspecialists, and 138,000+ annual patient visits. It offers specialized centers (stroke, cleft, stem cell orthopaedi) and serves general patients, insurance networks, and corporate MCU clients.

Ownership category

akta.pro rank

Headquarters

HQ city

Depok

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Patient Healthcare Services: Revenue generated from outpatient consultations, inpatient care, surgical procedures, diagnostic services (laboratory, radiology), emergency care, hemodialysis, and specialized treatments including stem cell therapy.
2. Health Insurance Partnerships: Revenue from insurance providers and BPJS Kesehatan (national health insurance), serving as a network hospital for over 30 insurance and assurance companies.
3. Medical Training & Education (Diklitlat): Revenue from professional training programs for healthcare workers, including ICU training, perioperative nursing, breastfeeding courses, and workshops. Programs award SKP (continuing education credits) and range from free to Rp 20,000,000 per program.
4. Medical Check-Up Packages: Revenue from executive health screening packages including general MCU, women wellness, cardiac screening, and Hajj pilgrim medical screening, with special pricing for UI residents, alumni, and Purnabakti.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Rumah Sakit Universitas Indonesia (RSUI) is a Class A teaching hospital under Universitas Indonesia operating as an Academic Medical Centre. It delivers comprehensive inpatient and outpatient clinical care through 200+ multidisciplinary specialists, supported by 300+ beds, intensive care, 24-hour emergency services, hemodialysis, radiology, and laboratory diagnostics. The hospital also provides specialized medical services including Stem Cell Orthopaedi therapy, Cleft Center, Stroke Care Unit, executive clinic (Klinik Anggrek), medical check-up packages, and accredited healthcare professional training programs through its Diklitlat division.

Product overview

Rumah Sakit Universitas Indonesia (RSUI) operates as a Class A teaching hospital under Universitas Indonesia, offering a comprehensive healthcare ecosystem. The hospital provides digital services including the RSUICare mobile app for appointment booking, Patient Portal for accessing medical records, and Janji Pertemuan for online scheduling. Clinical services span inpatient care (300+ beds), intensive care, emergency services, and specialized centers including Cleft Center, Stroke Care Unit, and Stem Cell Orthopaedi. The hospital also offers executive clinic services (Klinik Anggrek Eksekutif), medical check-up packages, wellness programs, and healthcare training through its Diklitlat division. RSUI integrates technology in patient services through digital appointment systems and telemedicine capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Klinik Anggrek Eksekutif (Executive Clinic) Executive clinic service offering priority healthcare for general patients and insurance holders, emphasizing comfort, efficiency, and an exclusive private atmosphere. Located within RSUI's premises and integrated with the main hospital services.
• Medical Check-Up (MCU) Comprehensive health screening services offered in a dedicated MCU building with specialized packages including general MCU, women's wellness, cardiac screening, and Hajj pilgrim medical screening. Special pricing available for Warga UI, ILUNI UI, and Purnabakti UI members.
• Stem Cell Orthopaedi Therapy Regenerative medicine therapy for musculoskeletal disorders including spinal pain, joint problems, and degenerative bone conditions. Developed in collaboration with RSCM, using stem cells sourced from RSCM-FKUI's CPOB-certified (BPOM) laboratory. Combined with PLDD (Percutaneous Laser Disc Decompression) procedures for spinal patients.
• Cleft Center Multidisciplinary care center for cleft lip and palate conditions, integrating plastic surgery, oral surgery, speech therapy, orthodontics, pediatric dentistry, ENT, and psychosocial support under a single coordinated team.
• Stroke Care Unit 24-hour stroke unit equivalent to ICU level for monitoring acute stroke patients during the golden time period, providing rapid-response care and recognized with the RS Ramah Stroke award from Yayasan Stroke Indonesia.
• Wellness Program Preventive health and wellness program including Feel Better Live Better, Women's Wellness, and monthly wellness promotions, designed to support preventive healthcare and early disease detection.
• RSUICare Digital Patient Services (Mobile App and Patient Portal) Integrated digital platform combining the RSUICare mobile application and Patient Portal for appointment booking, telemedicine consultations, access to medical history, vaccination records, and laboratory results. Available via website (m.rs.ui.ac.id) and mobile app.
• Diklitlat - Healthcare Professional Training Programs Accredited training and professional development programs for healthcare workers through the Diklitlat division. Programs include ICU Nursing Training (Rp 20,000,000 with 25 SKP credits), Perioperative Nursing (Rp 4,500,000), Breastfeeding Courses for general practitioners (Rp 1,750,000) and specialists (Rp 2,500,000), Palliative Care Webinars (Rp 60,000), Fluid Management Workshops (Rp 500,000), and Cleft Seminars (Rp 150,000). RSUI holds Akreditasi A as a Healthcare Training Institution.

Quantifiable outcome

• Ranked 62nd globally in Brand Finance Global Top 250 Hospitals 2025 (up from 153rd in 2023-2024)
• +3 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• BSSN (Badan Siber dan Sandi Negara) and Cisco Systems IndonesiaminorStrategic or Co-development Partner · 9 July 2026Joint seminar and workshop on 'Fortifying the Digital Hospital: Cybersecurity Strategy Based on National Standards for Healthcare Digital Transformation in Indonesia', co-hosted at RSUI Auditorium.
• RSCM (RS Dr. Cipto Mangunkusumo)coreStrategic or Co-development Partner · 29 April 2025Collaboration on Stem Cell Orthopaedi service — the stem cells are sourced from RSCM-FKUI's CPOB-certified (BPOM) laboratory. This is a joint research-based clinical service combining RSUI's orthopaedic expertise with RSCM's stem cell laboratory capabilities.
• Kementerian Pendidikan Tinggi, Sains, dan Teknologi (Kemdiktisaintek) RIcoreOthers · 14 April 2025Government ministry providing institutional recognition and support for RSUI as a teaching hospital. Kemdiktisaintek acknowledged RSUI's achievement in Brand Finance ranking and expressed support for continued development in education, research, and healthcare.
• Yayasan Perempuan Untuk Negeri (PUN) and PusbangkiminorStrategic or Co-development Partner · 16 March 2025Joint bakti sosial program providing free cleft lip and palate surgeries for 20 participants from the Jabodetabek area, conducted in two phases (March and April 2025) at RSUI.
• ILUNI FKUI - KOMET Foundation (Yayasan Karya Kompak Medika Sembilan Empat)minorStrategic or Co-development Partner · 9 March 2025Collaboration for BUMI 2.0 bakti sosial (community service) program offering free cleft lip and palate surgeries as part of FKUI's 75th Dies Natalis commemoration.
• Fakultas Kedokteran Universitas Indonesia (FKUI)coreStrategic or Co-development PartnerFKUI and RSUI operate as an integrated Academic Medical Centre (AMC). FKUI provides academic oversight, research capabilities, and faculty specialists while RSUI serves as the teaching hospital for clinical education and research.
• Universitas IndonesiacoreStrategic or Co-development PartnerRSUI is a Unit Kerja Khusus (UKK/Special Work Unit) under Universitas Indonesia. UI provides governance through the Board of Supervisors (Dewan Pengawas) and Rector oversight. RSUI supports UI's Tri Dharma mission of education, research, and community service.
• 30+ Insurance and Assurance ProvidersminorChannel Partner/ Reseller/ DistributorNetwork hospital partnerships with major Indonesian insurers including AXA, Allianz, FWD, BCA Life, Generali, Takaful, Avrist, Mega Insurance, Sequis, Prudential, and national programs (BPJS Kesehatan, BPJS Ketenagakerjaan), enabling patient access through insurance coverage.

Scale indicators8 records

Recent moves10 records

Expansion highlights6 records

Broad incumbents

• Mayapada Hospital: Private hospital group operating Class B facilities across Indonesia. Comparable as a private-sector alternative for specialist consultations, MCU packages, and insurance-covered care competing for the same middle-to-upper class patients in Greater Jakarta.
• Siloam Hospitals: Indonesia's largest private hospital network, operating Class A and B facilities across major cities. Comparable as a multi-site Indonesian hospital operator competing for the same insured and corporate patient base, though privately owned and broader in scope.
• Mitra Keluarga Karyasehat: Listed Indonesian private hospital group with multi-site Greater Jakarta presence. Comparable as an established Class B/C hospital operator competing for outpatient, inpatient, and MCU volume in the same catchment area as RSUI.
• Bundamedik Healthcare System: Private Indonesian healthcare group with hospital and clinic networks, notably in women's health and fertility. Comparable as a multi-specialty private operator with overlapping MCU, specialist, and insurance-driven offerings in Jakarta.

Direct peers

• Rumah Sakit Khusus Gigi dan Mulut (RSKGM) FKG UI: University of Indonesia's dental hospital and joint academic partner with RSUI's Klinik Gigi dan Mulut. Comparable as a UI-affiliated academic specialty hospital operating under the same Tri Dharma mission with a narrower clinical scope.
• RSUP Dr. Sardjito: Class A teaching hospital affiliated with Universitas Gadjah Mada in Yogyakarta. Comparable as a university-owned Class A referral hospital combining tertiary care, education, and research across a similar set of specialty centers.
• RSUP Dr. Hasan Sadikin: Class A teaching hospital affiliated with Universitas Padjadjaran in Bandung. Closely comparable as a West Java-based university hospital providing tertiary referral services and medical training at the same regulatory tier.
• RSUPN Dr. Cipto Mangunkusumo (RSCM): Indonesia's flagship national referral and Class A teaching hospital, affiliated with FKUI. Directly comparable as an Academic Medical Centre serving complex cases with multidisciplinary subspecialists, and the existing partner for RSUI's stem cell therapy.

Emerging players

• National University Hospital (NUH) Singapore: Singapore's premier academic medical centre affiliated with the National University of Singapore. Comparable as a benchmark Asian university hospital model that combines tertiary care, research, and training — relevant aspirational peer for RSUI's academic medical centre positioning.

Regional players

• Brawijaya University Hospital (RSUB): Teaching hospital affiliated with Universitas Brawijaya in Malang, East Java. Comparable as an Indonesian Class B/C university hospital pursuing the same Academic Medical Centre pathway with FKUB, operating in a different geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/rs.ui
• Xx.com/rumahsakit_ui
• Facebookfacebook.com/rumahsakit.ui
• LinkedInlinkedin.com/company/rsui

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Rumah Sakit Universitas Indonesia