Bacolod City Water District

What Bacolod City Water District does

Bacolod City Water District (BACIWA) is a government-owned and controlled corporation (GOCC) established in 1973 under Presidential Decree 198 and SP Resolution No. 4460, mandated to provide water supply and wastewater management services to residents, businesses, government institutions, and agricultural users within Bacolod City, Philippines. The utility originated as the 1929 Yulo Water Works System and became a GOCC via a 1992 Supreme Court decision.

BACIWA's core product is water supply and distribution delivered through a physical asset base of 61 deepwells, 2 natural springs (Boro-Boro and Bocal-Bocal), 2 bulk water sources, 3 bulk purchase arrangements, multiple reservoirs (including a 1 Million Gallon original reservoir and a 6,500 cu.m. Phase III reservoir with booster station), and over 189 km of pipeline network (66 km original plus 123 km from the 2002 Phase III project). On November 13, 2020, BACIWA entered into a joint venture with PrimeWater Infrastructure Corporation — branded BACIWA-PrimeWater Bacolod City — with a stated goal of achieving 24/7 accessible water through advanced technological systems by 2027. The organization also provides wastewater collection, treatment, and disposal under its PD 198 mandate, plus ancillary laboratory water-quality testing, meter calibration, and CSR-driven rainwater catchment facilities.

Revenue is generated primarily through tiered volumetric water service fees segmented by customer classification (residential, commercial/industrial, government, agricultural, senior citizen) with mandated discounts of 5% (individual seniors) and 50% (DSWD-accredited Senior Citizen Centers) under RA 9994. One-time new connection fees, laboratory test fees (PHP 40-1,665), meter calibration fees (PHP 150-700), and administrative fees for disconnection/reconnection, change of name, stolen meter replacement, and source transfer supplement the recurring base. Distribution is direct-to-consumer via headquarters customer service counters and field operations, with marketing centered on the official website, Facebook (baciwahelpdesk), Twitter, and community engagement activities. The utility holds ISO 9001:2015 certification and received an Unmodified Opinion on Financial Statements in 2022 and 2023.

Name

Bacolod City Water District

Legal name

Bacolod City Water District

Website

https://baciwa.gov.ph

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

1–10 employees

Short description

Bacolod City Water District (BACIWA) is a Philippine government-owned water utility established in 1973 under Presidential Decree 198, providing potable water supply and wastewater management to residential, commercial, industrial, and government customers across Bacolod City through 61 deepwells, 2 springs, and 189+ km of pipeline, operated under a 2020 joint venture with PrimeWater Infrastructure Corporation.

Ownership category

akta.pro rank

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (221310), Sewage Treatment Facilities (221320)

SIC

Water Supply (4941)

akta.pro primary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

akta.pro secondary industries

Water Quality Monitoring, Compliance & Reporting (Sampling, Lab, Regulatory) (EUANAAAG), Municipal Wastewater Collection (Sewer Networks) (BPALAMAA)

Keywords

• Water supply services
• Wastewater management
• Water distribution
• Potable water utility
• Water meter calibration

Headquarters

HQ city

Bacolod City

HQ country

Philippines

HQ region

Asia

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Supply Chain, Others

Revenue model

1. Water Service Fees: Recurring water consumption charges based on cubic meter usage for residential, commercial, industrial, and government customers. Rates vary by customer classification and consumption volume tiers.
2. New Service Connection Fees: Installation charges for new water service connections, including investigation fees and construction costs. Residential/Government and Commercial/Industrial have different rate structures based on meter size.
3. Laboratory Services: Water quality testing services including physical/chemical tests (pH, color, turbidity, alkalinity, TDS, iron, manganese, hardness) and bacteriological tests. Fees range from PHP 40-550 per individual test or PHP 1,665 for 9-parameter package.
4. Meter Calibration Services: Testing and calibration of water meters for new and existing meters. Fees vary by meter size (1/2" to 3") from PHP 150-600 for new meters and PHP 200-700 for old meters including dismantling and cleaning.
5. Disconnection and Reconnection Fees: Fees for temporary or permanent disconnection services and subsequent reconnection of water service.
6. Transfer of Source Fees: Investigation and assessment fees for customers requesting transfer of water source due to problems with existing supply.
7. Meter Replacement Fees: Cost recovery for stolen meter replacement, requiring police blotter documentation.
8. Change of Name Fees: Administrative fees for processing change of name requests on water service accounts, including notarization costs.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Bacolod City Water District (BACIWA) is a government-owned water utility that provides potable water supply and distribution to residential, commercial, industrial, and government consumers within its 15,604-hectare franchise area in Bacolod City, sourcing water from 61 deepwells, 2 natural springs, and bulk water providers. It also operates wastewater collection, treatment, and disposal facilities under a joint venture with PrimeWater Infrastructure Corp, and offers supplementary services including a bacteriological/physico-chemical water quality testing laboratory and a water meter calibration facility.

Product overview

Bacolod City Water District (BACIWA) operates as a government-owned water utility providing core water supply and distribution services along with waste water management. The organization delivers water through 61 deep wells and 2 springs, supplemented by bulk water sources. Its product portfolio includes core water services, laboratory testing and meter calibration as add-on services, and customer service operations covering new connections, billing, and disconnections. BACIWA also runs a CSR program for rainwater catchment facilities. The district operates in joint venture with PrimeWater Infrastructure Corporation since November 2020 to enhance potable water delivery.

Differentiator

Problem solved

Functional benefit

Brands

• BACIWA-PrimeWater Bacolod City: Joint venture brand between Bacolod City Water District and PrimeWater Infrastructure Corporation providing potable, reliable, and sustainable water supply and services.

Quantifiable outcome

• 61 operational deepwells and 2 natural springs providing water supply across service area
• +2 more outcomes

Named customers15 records

Segments6 records

Ideal customer profiles1 record

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

One partnership is on record.

• PrimeWater Infrastructure CorporationcoreStrategic or Co-development Partner · 13 November 2020Joint venture agreement commenced November 13, 2020 between BACIWA and PrimeWater Infrastructure Corporation to provide potable, reliable, and sustainable water supply and related services to Bacolod City service areas. This partnership aims to achieve 24/7 accessible, safe, and affordable water through advanced technological systems by 2027. PrimeWater provides operational support, technical expertise, and capital investment for infrastructure improvements.

Scale indicators9 records

Recent moves7 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/baciwahelpdesk
• LinkedInlinkedin.com/company/bacolod-city-water-district

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bacolod City Water District