City of Montreal

Municipal Government Servicesmontreal.ca

Ville de Montréal is the municipal government serving residents, businesses, and community organizations across 19 boroughs in Quebec, Canada. It delivers public services including urban planning, permitting, recreation, public safety, and property-tax administration through digital, telephone, and in-person channels.

Company typePrivate
Founded1833
HeadquartersMontréal, Canada
Headcount5,001–10,000
GTM typeB2C
OfferingServices

What City of Montreal does

Ville de Montréal is the municipal government serving residents, businesses, and community organizations across 19 boroughs (arrondissements) in Quebec, Canada. Founded in 1642 and incorporated in 1833, the city was reorganized in 2002 into its current 19-borough structure following municipal mergers. It delivers the standard suite of municipal public services — public safety, urban planning, waste management, recreation, libraries, permitting, and property-tax administration — to a population base of roughly 1.8 million people across the island of Montreal.

The city operates a multi-channel service platform: the montreal.ca website functions as the primary digital front door, the Bureau Accès Montréal provides in-person service points across borough offices (e.g., Ville-Marie and Saint-Léonard), the 311 telephone line handles inbound citizen inquiries, Loisirs Montréal manages recreation-program registration, and Mon Compte personal accounts support citizen transactions such as online permit requests. The city also maintains outbound communication channels including email newsletters and a Bluesky social-media presence. The infrastructure footprint disclosed includes 848 sports facilities, 39 indoor pools (e.g., Piscine Schubert, Piscine Lévesque), and a cycling network anchored by the Réseau express vélo.

The revenue model is built on mandatory municipal property taxes, intergovernmental transfers from provincial and federal sources, and user fees for permits, recreation programs, and specialized services. The customer base is the entire resident and business population of the city — effectively every household and registered business is a counterparty — supplemented by grant agreements with affordable-housing delivery partners such as SHDM, Technopôle Angus, Mission Old Brewery, and UTILE. The 2026 budget was presented alongside a 10-year Plan de développement immobilier (PDI) covering 2026–2035, signaling a multi-year capital-allocation horizon.

City of Montreal firmographics

Firmographics

Name: City of Montreal
Legal name: Ville de Montréal
Website: https://montreal.ca
Company type: Private
Founded year: 1833
Operating status: Operating
Headcount range: 5,001–10,000 employees
Short description: Ville de Montréal is the municipal government serving residents, businesses, and community organizations across 19 boroughs in Quebec, Canada. It delivers public services including urban planning, permitting, recreation, public safety, and property-tax administration through digital, telephone, and in-person channels.
Ownership category
akta.pro rank

City of Montreal industry classification

Industry

Product category: Municipal Government Services
NAICS: Administration of Urban Planning and Community and Rural Development (92512), Administration of Housing Programs (925110), Bus and Other Motor Vehicle Transit Systems (485113), Community Housing Services (62422), Justice, Public Order, and Safety Activities (922), Other Urban Transit Systems (485119)
SIC: Sanitary Services (4950), Refuse Systems (4953), Local & Suburban Transit & Interurban Hwy Passenger Trans (4100), Transportation Services (4700), Services-Amusement & Recreation Services (7900), Services-Facilities Support Management Services (8744)
akta.pro primary industry: Mayor/City Manager & General Administration (BPAIACAA)
akta.pro secondary industries: Local Transportation, Parking & Mobility Administration (BPAIACAM), Parks, Recreation & Cultural Services (BPAIACAI), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Municipal Tax & Revenue Administration (Local) (BPAIACAD), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Street & Public Space Litter Collection (Municipal Cleaning) (BPALAAAE)

Keywords

Municipal government services
Public administration
Urban planning services
Public recreation services
Waste management services

Where City of Montreal is headquartered

Location

Headquarters

HQ city: Montréal
HQ country: Canada
HQ region: North America

Offices3 records

Markets served

City of Montreal business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Distribution channels3 records

Marketing channels10 records

City of Montreal product offering

Product offering

Core offering

The City of Montreal delivers municipal government services to residents and businesses across 19 boroughs, including permit and licensing administration, public safety, waste collection and recycling, recreation and sports facility access, library services, urban planning, taxes and property assessment, snow removal, and transportation coordination. Services are distributed through a unified digital portal (montreal.ca), a 311 telephone service, and physical service points (Bureau Accès Montréal). Free services include libraries and public consultations; fee-based services include permits, parking vignettes, and recreational activities.

Product overview

The City of Montreal operates montreal.ca as its primary citizen-facing digital platform, offering a unified portal with integrated service access. The core offering consists of the Montreal.ca citizen portal providing access to all municipal services, supplemented by Bureau Accès Montréal physical service counters, the 311 phone/in-person inquiry service, Loisirs Montréal for recreational activity registration, Mon Compte personal accounts, and online permit request functionality. These services are distributed across 19 arrondissements (boroughs), each maintaining localized content and services within the unified platform.

Differentiator

Problem solved

Functional benefit

Products and services

Montreal.ca Citizen Portal
Bureau Accès Montréal
311 Citizen Service
Loisirs Montréal
Mon Compte (Personal Citizen Account)
Online Permit Requests
Public Library Network
Sports and Recreational Facilities Access
MTLWiFi Public Internet Access
Waste Collection and Recycling Service
Property Tax Assessment and Municipal Taxes

Companies that use City of Montreal

Customer profile

Segments3 records

Ideal customer profiles3 records

City of Montreal technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

City of Montreal partnerships and signals

Strategic signal

Partnerships

Six partnerships are on record, tiered core, major and moderate.

Société du Patrimoine Angus RésidentielcoreStrategic or Co-development Partner · 22 June 2026The city invested over $25 million ($25,110,800) to create 350 affordable housing units at the Technopôle Angus development.
Mission Old BrewerymajorStrategic or Co-development Partner · 19 June 2026The Mission Old Brewery inaugurated its first relocatable housing pavilion in Sud-Ouest borough, providing 19 housing units for people experiencing homelessness.
UTILEmajorStrategic or Co-development Partner · 17 June 2026UTILE Saint-Laurent was inaugurated, providing 269 student housing units in below-market apartments in downtown Montreal.
Société d'habitation et de développement de Montréal (SHDM)coreStrategic or Co-development PartnerThe City works with SHDM on affordable housing projects. In June 2026, the city invested $540,000 to accelerate renovation of 45 vacant housing units managed by SHDM for vulnerable populations.
Fondation David SuzukimoderateStrategic or Co-development PartnerThe Ville amie des monarques (Monarch Butterfly Friendly City) certification program recognizes municipalities committed to preserving monarch butterfly habitat.
Société de sauvetagemoderateStrategic or Co-development PartnerPartnership for lifeguard and swimming instructor training certification programs offered at city aquatic facilities.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

City of Montreal competitors and assessment

Company assessment

Broad incumbents

City of New York: Large North American municipal government with comparable service-portfolio breadth (transit, housing, parks, sanitation). Useful upper-bound peer for benchmarking scale of civic-service delivery.
Ville de Paris: Major European municipal government with overlapping responsibilities in culture, urban design (UNESCO-adjacent positioning), cycling infrastructure and affordable housing. Useful peer for design-led city branding.
City of Chicago: Major U.S. municipal government with comparable responsibilities in parks, recreation, public works and housing. Useful peer for benchmarking large-bureau service delivery.
Greater London Authority: Regional governance body overseeing a major global city with comparable urban-planning, housing and transport-policy levers. Useful peer for strategic-city-management benchmarks at metropolitan scale.

Direct peers

City of Boston: Mid-large North American city with active-mobility investments, university-housing partnerships and a unified digital portal — useful peer for student-housing and cycling-network benchmarks.
City of Ottawa: Canadian capital municipality with comparable scale of services, multi-ward governance and a similar digital citizen-services strategy. Useful peer for benchmarking civic-portal adoption and 311 performance.
City of Toronto: Largest Canadian municipal government operating a multi-borough structure with comparable scope of services (transit, housing, recreation, permits). Toronto is the closest functional peer given similar scale and federal/provincial funding mix.
City of Vancouver: Canadian municipal government with similar responsibilities in active mobility, housing affordability and sustainability programs. Comparable service delivery model through civic portal, 311, and physical service centres.
Ville de Québec: Quebec municipal peer operating under the same provincial Charter framework, with comparable French-language administrative obligations and similar service-portfolio structure.
City of Calgary: Western Canadian municipal government with comparable active-mobility investments and civic-service delivery through a unified portal and 311-style contact centre.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

City of Montreal financial estimates

Financial estimate

Revenue estimate

Valuation estimate

City of Montreal leadership team

Management profile

Number of profiles

Profiles4 records

City of Montreal subsidiaries and ownership

Company hierarchy

Subsidiaries19 records

City of Montreal funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

City of Montreal M&A and investment

M&A and investment

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Montreal

What does City of Montreal do?

Is City of Montreal a public or private company?

City of Montreal is a private company. It is classified as state government owned and is currently operating.

When was City of Montreal founded?

City of Montreal was founded in 1833. It employs 5,001 to 10,000 people.

Where is City of Montreal based?

City of Montreal is headquartered in Montréal, Canada, in the North America region.

Who are City of Montreal's main competitors?

Broad incumbents on record are City of New York, Ville de Paris, City of Chicago and Greater London Authority. Direct peers are City of Boston, City of Ottawa, City of Toronto, City of Vancouver, Ville de Québec and City of Calgary.

Does City of Montreal have an API?

No public API is recorded for City of Montreal.

What industry is City of Montreal in?

City of Montreal's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAM, Local Transportation, Parking & Mobility Administration. Its NAICS code is 92512 and its SIC code is 4950.