City of Montreal
Ville de Montréal is the municipal government serving residents, businesses, and community organizations across 19 boroughs in Quebec, Canada. It delivers public services including urban planning, permitting, recreation, public safety, and property-tax administration through digital, telephone, and in-person channels.
- Company typePrivate
- Founded1833
- HeadquartersMontréal, Canada
- Headcount5,001–10,000
- GTM typeB2C
- OfferingServices
What City of Montreal does
Ville de Montréal is the municipal government serving residents, businesses, and community organizations across 19 boroughs (arrondissements) in Quebec, Canada. Founded in 1642 and incorporated in 1833, the city was reorganized in 2002 into its current 19-borough structure following municipal mergers. It delivers the standard suite of municipal public services — public safety, urban planning, waste management, recreation, libraries, permitting, and property-tax administration — to a population base of roughly 1.8 million people across the island of Montreal.
The city operates a multi-channel service platform: the montreal.ca website functions as the primary digital front door, the Bureau Accès Montréal provides in-person service points across borough offices (e.g., Ville-Marie and Saint-Léonard), the 311 telephone line handles inbound citizen inquiries, Loisirs Montréal manages recreation-program registration, and Mon Compte personal accounts support citizen transactions such as online permit requests. The city also maintains outbound communication channels including email newsletters and a Bluesky social-media presence. The infrastructure footprint disclosed includes 848 sports facilities, 39 indoor pools (e.g., Piscine Schubert, Piscine Lévesque), and a cycling network anchored by the Réseau express vélo.
The revenue model is built on mandatory municipal property taxes, intergovernmental transfers from provincial and federal sources, and user fees for permits, recreation programs, and specialized services. The customer base is the entire resident and business population of the city — effectively every household and registered business is a counterparty — supplemented by grant agreements with affordable-housing delivery partners such as SHDM, Technopôle Angus, Mission Old Brewery, and UTILE. The 2026 budget was presented alongside a 10-year Plan de développement immobilier (PDI) covering 2026–2035, signaling a multi-year capital-allocation horizon.
City of Montreal firmographics
Firmographics- Name
- City of Montreal
- Legal name
- Ville de Montréal
- Website
- https://montreal.ca
- Company type
- Private
- Founded year
- 1833
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Ville de Montréal is the municipal government serving residents, businesses, and community organizations across 19 boroughs in Quebec, Canada. It delivers public services including urban planning, permitting, recreation, public safety, and property-tax administration through digital, telephone, and in-person channels.
- Ownership category
- akta.pro rank
City of Montreal industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Administration of Urban Planning and Community and Rural Development (92512), Administration of Housing Programs (925110), Bus and Other Motor Vehicle Transit Systems (485113), Community Housing Services (62422), Justice, Public Order, and Safety Activities (922), Other Urban Transit Systems (485119)
- SIC
- Sanitary Services (4950), Refuse Systems (4953), Local & Suburban Transit & Interurban Hwy Passenger Trans (4100), Transportation Services (4700), Services-Amusement & Recreation Services (7900), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Mayor/City Manager & General Administration (BPAIACAA)
- akta.pro secondary industries
- Local Transportation, Parking & Mobility Administration (BPAIACAM), Parks, Recreation & Cultural Services (BPAIACAI), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Municipal Tax & Revenue Administration (Local) (BPAIACAD), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Street & Public Space Litter Collection (Municipal Cleaning) (BPALAAAE)
Keywords
Where City of Montreal is headquartered
LocationHeadquarters
- HQ city
- Montréal
- HQ country
- Canada
- HQ region
- North America
Offices3 records
Markets served
City of Montreal business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others
Distribution channels3 records
Marketing channels10 records
City of Montreal product offering
Product offeringCore offering
The City of Montreal delivers municipal government services to residents and businesses across 19 boroughs, including permit and licensing administration, public safety, waste collection and recycling, recreation and sports facility access, library services, urban planning, taxes and property assessment, snow removal, and transportation coordination. Services are distributed through a unified digital portal (montreal.ca), a 311 telephone service, and physical service points (Bureau Accès Montréal). Free services include libraries and public consultations; fee-based services include permits, parking vignettes, and recreational activities.
Product overview
The City of Montreal operates montreal.ca as its primary citizen-facing digital platform, offering a unified portal with integrated service access. The core offering consists of the Montreal.ca citizen portal providing access to all municipal services, supplemented by Bureau Accès Montréal physical service counters, the 311 phone/in-person inquiry service, Loisirs Montréal for recreational activity registration, Mon Compte personal accounts, and online permit request functionality. These services are distributed across 19 arrondissements (boroughs), each maintaining localized content and services within the unified platform.
Differentiator
Problem solved
Functional benefit
Products and services
- Montreal.ca Citizen Portal
- Bureau Accès Montréal
- 311 Citizen Service
- Loisirs Montréal
- Mon Compte (Personal Citizen Account)
- Online Permit Requests
- Public Library Network
- Sports and Recreational Facilities Access
- MTLWiFi Public Internet Access
- Waste Collection and Recycling Service
- Property Tax Assessment and Municipal Taxes
Companies that use City of Montreal
Customer profileSegments3 records
Ideal customer profiles3 records
City of Montreal technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
City of Montreal partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core, major and moderate.
- Société du Patrimoine Angus RésidentielcoreThe city invested over $25 million ($25,110,800) to create 350 affordable housing units at the Technopôle Angus development.
- Mission Old BrewerymajorThe Mission Old Brewery inaugurated its first relocatable housing pavilion in Sud-Ouest borough, providing 19 housing units for people experiencing homelessness.
- UTILEmajorUTILE Saint-Laurent was inaugurated, providing 269 student housing units in below-market apartments in downtown Montreal.
- Société d'habitation et de développement de Montréal (SHDM)coreThe City works with SHDM on affordable housing projects. In June 2026, the city invested $540,000 to accelerate renovation of 45 vacant housing units managed by SHDM for vulnerable populations.
- Fondation David SuzukimoderateThe Ville amie des monarques (Monarch Butterfly Friendly City) certification program recognizes municipalities committed to preserving monarch butterfly habitat.
- Société de sauvetagemoderatePartnership for lifeguard and swimming instructor training certification programs offered at city aquatic facilities.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
City of Montreal competitors and assessment
Company assessmentBroad incumbents
- City of New York: Large North American municipal government with comparable service-portfolio breadth (transit, housing, parks, sanitation). Useful upper-bound peer for benchmarking scale of civic-service delivery.
- Ville de Paris: Major European municipal government with overlapping responsibilities in culture, urban design (UNESCO-adjacent positioning), cycling infrastructure and affordable housing. Useful peer for design-led city branding.
- City of Chicago: Major U.S. municipal government with comparable responsibilities in parks, recreation, public works and housing. Useful peer for benchmarking large-bureau service delivery.
- Greater London Authority: Regional governance body overseeing a major global city with comparable urban-planning, housing and transport-policy levers. Useful peer for strategic-city-management benchmarks at metropolitan scale.
Direct peers
- City of Boston: Mid-large North American city with active-mobility investments, university-housing partnerships and a unified digital portal — useful peer for student-housing and cycling-network benchmarks.
- City of Ottawa: Canadian capital municipality with comparable scale of services, multi-ward governance and a similar digital citizen-services strategy. Useful peer for benchmarking civic-portal adoption and 311 performance.
- City of Toronto: Largest Canadian municipal government operating a multi-borough structure with comparable scope of services (transit, housing, recreation, permits). Toronto is the closest functional peer given similar scale and federal/provincial funding mix.
- City of Vancouver: Canadian municipal government with similar responsibilities in active mobility, housing affordability and sustainability programs. Comparable service delivery model through civic portal, 311, and physical service centres.
- Ville de Québec: Quebec municipal peer operating under the same provincial Charter framework, with comparable French-language administrative obligations and similar service-portfolio structure.
- City of Calgary: Western Canadian municipal government with comparable active-mobility investments and civic-service delivery through a unified portal and 311-style contact centre.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
City of Montreal social profiles
Digital presenceCity of Montreal financial estimates
Financial estimateRevenue estimate
Valuation estimate
City of Montreal leadership team
Management profileNumber of profiles
Profiles4 records
City of Montreal subsidiaries and ownership
Company hierarchySubsidiaries19 records
City of Montreal funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
City of Montreal M&A and investment
M&A and investmentM&A
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about City of Montreal
What does City of Montreal do?
The City of Montreal delivers municipal government services to residents and businesses across 19 boroughs, including permit and licensing administration, public safety, waste collection and recycling, recreation and sports facility access, library services, urban planning, taxes and property assessment, snow removal, and transportation coordination. Services are distributed through a unified digital portal (montreal.ca), a 311 telephone service, and physical service points (Bureau Accès Montréal). Free services include libraries and public consultations; fee-based services include permits, parking vignettes, and recreational activities.
Is City of Montreal a public or private company?
City of Montreal is a private company. It is classified as state government owned and is currently operating.
When was City of Montreal founded?
City of Montreal was founded in 1833. It employs 5,001 to 10,000 people.
Where is City of Montreal based?
City of Montreal is headquartered in Montréal, Canada, in the North America region.
Who are City of Montreal's main competitors?
Broad incumbents on record are City of New York, Ville de Paris, City of Chicago and Greater London Authority. Direct peers are City of Boston, City of Ottawa, City of Toronto, City of Vancouver, Ville de Québec and City of Calgary.
Does City of Montreal have an API?
No public API is recorded for City of Montreal.
What industry is City of Montreal in?
City of Montreal's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAM, Local Transportation, Parking & Mobility Administration. Its NAICS code is 92512 and its SIC code is 4950.