What CobroFactor does

CobroFactor is a digital invoice collections platform serving Chilean small and medium enterprises (PYMEs) facing cash flow disruption from unpaid B2B invoices. Launched in September 2021 as a product of Servicios Financieros Factor Plus S.A. (Factor Plus), the platform enables clients to register online, upload invoices, receive automated pre-feasibility fee proposals based on document amount and days in arrears, and track collection progress in real time through a web-based dashboard. A dedicated human collection executive is assigned to each account alongside the digital tooling. The platform integrates with Chilean commercial credit bureaus (Dicom/Equifax, Sinacofi) to enable debtor credit reporting, manages partial payment agreements and discounted settlements, and issues incobrabilidad (uncollectability) certificates aligned with Chilean SII tax regulations for debt write-off purposes.

The underlying technology is a web-based collection management platform featuring real-time activity logging, in-platform chat with executives, integrated payment processing, and bureau reporting workflows. CobroFactor's commercial proposition centers on a no-collection, no-cost model: clients pay only upon successful recovery, with commission fees scaling from 2.7% (current invoices above 10M CLP) up to 22.5% (over 360 days arrears, under 1M CLP) plus VAT. CobroFactor is a horizontal-SME, direct-to-consumer product distributed exclusively through a self-serve website and a referral network of alliance partners (Clay, Chipax, LaContadora, Cámara de Comercio de Santiago, TotalReport), with geographic scope limited to Chile.

The company is privately held, founder/executive-led through its parent Servicios Financieros Factor Plus S.A. (founded June 2011), and operates with 11-50 employees from Santiago, Chile. It has secured industry association memberships (EFA since 2013, Fintechile since 2022) and earned media coverage in La Tercera and Diario Financiero, but no venture capital, private equity, or institutional funding rounds are disclosed. CobroFactor is the second fintech product under Factor Plus, following vendetufactura.cl (launched 2017), positioning the parent group as a Chilean SME digital finance provider.

Name

CobroFactor

Legal name

CobroFactor (product of Servicios Financieros Factor Plus S.A)

Website

https://cobrofactor.cl

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

CobroFactor is a Chilean digital invoice collections platform launched in September 2021 under Servicios Financieros Factor Plus S.A., serving small and medium enterprises with unpaid B2B invoices on a no-collection, no-cost commission model across Chile only.

Ownership category

akta.pro rank

Product category

Invoice Collection Services

NAICS

Collection Agencies (56144)

SIC

Services-Consumer Credit Reporting, Collection Agencies (7320)

akta.pro primary industry

Third-Party Debt Collection Agencies (Consumer & Commercial) (BPAAAEAB)

akta.pro secondary industries

Third-Party Collection Agencies (Consumer) (FSAKAJAB), Receivables Finance (Factoring, Invoice Discounting, Forfaiting) (FSABAHAD)

Keywords

• Invoice collection services
• Debt recovery platform
• SME cash flow
• Factoring collections
• Commercial collections

Headquarters

HQ city

Providencia

HQ country

Chile

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Commission on Recovered Debt: CobroFactor charges a commission fee (percentage of the document amount) only when collection is successful. If no recovery occurs, no fee is charged. Fee scales based on days in arrears and document size, ranging from approximately 2.7% to 22.5% plus VAT. This is the primary revenue stream.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

CobroFactor is a digital invoice collection platform that enables Chilean small and medium enterprises (PYMEs) to outsource the recovery of their unpaid B2B invoices. Clients register online, upload invoices, and receive an automated commission quote based on document amount and days in arrears; a dedicated team pursues the debtor, reports delinquency to commercial credit bureaus (Dicom/Equifax, Sinacofi), and issues an incobrabilidad (uncollectability) certificate for tax write-offs. Fees are charged only upon successful recovery, with no upfront cost.

Product overview

CobroFactor operates as a single, unified digital collection platform for Chilean SMEs. It does not follow a platform-plus-modules architecture — all functionality (registration, invoice upload, fee quotation, collection management, payment tracking, and incobrabilidad certificate issuance) is delivered through one integrated web-based service. CobroFactor is one of two digital products under the Factor Plus parent group, alongside the digital factoring platform Vendetufactura.cl (launched 2017), and is a product of Servicios Financieros Factor Plus S.A., which has financed SMEs for over 10 years.

Differentiator

Problem solved

Functional benefit

Products and services

• CobroFactor Digital Collection Platform A web-based invoice collection platform for Chilean SMEs that handles the end-to-end recovery of overdue B2B invoices, including pre-feasibility fee quotes, dedicated executive-led collection management, commercial credit bureau reporting (Dicom/Equifax, Sinacofi), and issuance of incobrabilidad certificates for tax write-offs. Customers register online, upload invoices, and track status in real time.

Quantifiable outcome

• Testimonial reports recovery of a 2-month-overdue invoice within 3 days; another client recovered payment in under 24 hours.
• +1 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Six partnerships are on record, tiered minor, core and flagship.

• ClayminorGTM or Marketing PartnerClay is a financial management software platform. Users referred by CobroFactor receive 20% permanent discount on collection fees. Conversely, Clay clients receive 30% discount on their first 3 months of Clay subscription. The partnership provides cross-promotional benefits between financial management and collections.
• ChipaxminorGTM or Marketing PartnerChipax synchronizes bank data and tax filings in one place. New users referred through CobroFactor receive 20% discount for the first 3 months, or get a full year of service when paying for 9 months. Promotion code: Factor2022. CobroFactor clients benefit from better financial management visibility.
• LaContadoraminorGTM or Marketing PartnerLaContadora provides accounting, tax advisory, and business initiation services for entrepreneurs. New clients referred from LaContadora receive 30% discount on their first CobroFactor operation. The partnership targets early-stage entrepreneurs needing both accounting support and collections.
• Cámara de Comercio de Santiago A.G. (CCS)coreGTM or Marketing PartnerCCS is a non-profit trade association founded in 1919 with over 2,400 member companies across major economic sectors. CCS members receive a permanent 50% discount on CobroFactor collection fees. This is CobroFactor's largest and most prominent partnership by discount depth and partner scale.
• FintechilecoreOthersFintechile is Chile's fintech industry association supporting the development of financial technology with a focus on SMEs. CobroFactor joined as a member in 2022 to participate in public policy regulation, talent development, investment attraction, and fintech adoption.
• Servicios Financieros Factor Plus S.A.flagshipStrategic or Co-development PartnerFactor Plus is the parent company and creator of CobroFactor. Founded June 2011, it has financed over 398,000 million CLP for SMEs over 10+ years. Factor Plus provides operational infrastructure, industry expertise, and brand backing. Factor Plus also launched vendetufactura.cl (2017), CobroFactor's sister fintech platform.

Scale indicators4 records

Recent moves6 records

Expansion highlights3 records

Emerging players

• CollectAI: AI-powered digital debt collection platform (now part of Riverty) modernizing receivables management for European enterprises. Comparable as an emerging digital-first peer offering self-service and automated collections workflows similar to CobroFactor's online platform.

Direct peers

• Convex Group: Central European provider of receivables management and debt collection services with a strong focus on contingent-fee SME collections. Comparable as a direct peer in contingent-fee outsourced collections targeting small and mid-sized creditors.
• Recover (Recover Tecnología): Spanish/LatAm-expanding digital debt recovery platform serving SMEs and enterprises with end-to-end online collection workflows. Directly comparable in product model (digital-first B2B debt recovery) and target segment overlap.

Broad incumbents

• EOS Group: One of the world's largest debt collection services groups, covering consumer and commercial receivables across 20+ countries. Comparable as a broad incumbent offering outsourced collections with similar contingent-fee structures.
• Atradius Collections: Global business-to-business debt collection arm of Atradius, part of Grupo Catalana Occidente. Comparable as a broad incumbent in commercial receivables management with similar target customer (SME and corporate creditors).
• Intrum: Leading European debt collection and credit management services provider with global reach. Comparable as a broad incumbent offering outsourced B2B and B2C collections, credit information and related services.
• Coface: Global trade credit management provider offering credit insurance, business information and receivables collection services. Comparable as a broad incumbent serving SMEs and corporates with collection capabilities alongside credit risk products.
• Crédito y Caución: Spanish/Iberian credit insurer and debt collection provider (part of Grupo Catalana Occidente). Comparable as a broad incumbent offering trade collections services to SMEs and corporates in the Spanish-speaking world.

Regional players

• Kredyt Inkaso: Polish debt collection and receivables management group serving banks, telecoms and SMEs across Central Europe. Comparable as a regional player offering outsourced debt purchasing and collection services in a similar contingency-fee model.
• Bossa (Bossa Solutions): Brazilian fintech providing digital factoring and receivables solutions to SMEs. Comparable as a regional player in the same broader Latin American SME receivables space, with overlapping factoring/collections product concepts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/100065702945258
• LinkedInlinkedin.com/company/cobrofactor
• Instagraminstagram.com/cobrofactor_cl
• Xx.com/CobroFactor

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CobroFactor