Municipality of Leidschendam

What Municipality of Leidschendam does

Gemeente Leidschendam-Voorburg is a Dutch municipal government entity providing statutory public services to the residents, businesses, and visitors of the Leidschendam, Voorburg, and Stompwijk districts in South Holland province. The municipality operates a comprehensive service portfolio covering civil registry (births, marriages, deaths), identity document issuance (passports, ID cards, driver's licenses via RDW integration), municipal taxation (OZB property tax, WOZ valuations, waste levies, sewerage charges, tourism tax), building and environmental permits, waste management coordination (via Avalex partnership), parking and traffic management, social welfare services under the Wmo framework, education administration, sports and recreation facilities, and asylum seeker reception (via COA partnership).

The core technology platform is a digital service portal at lv.nl offering approximately 90 distinct citizen-facing services across 20+ categories, available in Dutch and English. The platform integrates with national identity systems (DigiD for citizens, eHerkenning for businesses), regional partners (Avalex for waste, Woonnet Haaglanden for social housing allocation), and supports multiple service delivery channels including a physical service center in Leidschendam, video calling consultations, telephone helpline (14 070), and the Zo Gemeld mobile reporting app. The technology stack is conventional web-based government infrastructure without disclosed AI/ML capabilities.

The municipality's revenue model is fundamentally public-sector: a combination of property-based local taxes, statutory service fees (e.g., €88.65 adult passport, €80.10 adult ID card), tourism tax, waste collection fees, and central government funding. There is no equity, no IPO, and no private ownership structure. Governance rests with an elected municipal council (gemeenteraad) and a college of mayor and aldermen. The entity's strategic priorities include large-scale intermunicipal housing development (Binckhorst with Den Haag and Rijswijk for 7,500-8,000 homes), sustainable energy transition, digital service expansion, and refugee integration support.

Name

Municipality of Leidschendam

Legal name

Gemeente Leidschendam-Voorburg

Website

https://www.lv.nl/

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Gemeente Leidschendam-Voorburg is a Dutch municipal government entity delivering statutory public services (civil registry, identity documents, taxation, permits, waste management, social welfare) to residents, businesses, and visitors across the Leidschendam, Voorburg, and Stompwijk districts via digital, phone, and in-person channels.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Environmental Quality Programs (9241)

SIC

Sanitary Services (4950)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Parks, Recreation & Cultural Services (BPAIACAI), Public Works / In-House Municipal Collection Operations (EUAIAAAF)

Keywords

• Municipal government services
• Civil registry services
• Waste collection services
• Parking permit services
• Building permit services

Headquarters

HQ city

Leidschendam

HQ country

Netherlands

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Municipal Taxes: Property tax (OZB) levied on property owners and users, based on WOZ value. Sewerage and water treatment fees charged to residents.
2. Waste Collection Fees: Afvalstoffenheffing - costs for collection and processing of household waste, collected by Avalex on behalf of municipality.
3. Permit and License Fees: Fees for various permits including building permits, event permits, parking exemptions, business licenses, and other regulatory approvals.
4. Tourism Tax: Toeristenbelasting - tax charged to non-residents for overnight stays in the municipality.
5. Government Funding: Central government funding and subsidies for various municipal functions including social services, education, and infrastructure.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

The Municipality of Leidschendam-Voorburg is a Dutch local government authority that delivers statutory municipal services to residents, businesses, and visitors within its boundaries (Leidschendam, Voorburg, and Stompwijk). Core offerings include civil registry services (births, marriages, deaths), identity document issuance (passports, ID cards, driver's licences), building and environmental permits, municipal taxation (OZB, WOZ, waste levies, tourism tax), waste collection coordination via Avalex, parking management, social support under the Wmo framework, education administration, sports and recreation facilities, marriage ceremonies, subsidy programs, and citizen participation platforms — accessible digitally via lv.nl, in-person at the Service Center, by telephone, and via video calling.

Product overview

The Municipality of Leidschendam-Voorburg operates a comprehensive e-government platform offering citizens digital and in-person access to all municipal services. The core offering is a unified digital services portal (lv.nl) that serves as the primary interface for ~90 distinct citizen services organized across 20+ main categories. The platform architecture includes a central website with embedded digital service modules, integration with national identity systems (DigiD, eHerkenning), third-party partnerships for specialized services (RDW for driver's licenses, Avalex for waste management), and mobile applications (Zo Gemeld app). Citizens can access document services (passports, IDs, driver's licenses), municipal taxes, permits, care and support services, waste collection, parking, and participate in civic engagement—all through a combination of online portals, appointment booking at Service Centers, and traditional channels. The product portfolio is organized by life events and administrative needs rather than as a modular software platform.

Differentiator

Problem solved

Functional benefit

Brands

• LV: Shortened brand name used in website domain (lv.nl) and communications

Products and services

• Document Services Municipal services for identity documents including passport application and renewal, identity card (ID-kaart), driver's licence applications and digital renewal, foreign licence exchange, and document replacement for lost or stolen items. Available to residents of Leidschendam-Voorburg via appointment at the Service Center.
• Civil Registry Services Birth and death registration, child recognition, burial and cremation arrangements, surname selection, and registration of stillborn children. Statutory services performed on behalf of the Dutch national civil registry (BRP).
• Marriage and Partnership Services Wedding and civil partnership registration including marriage notification, ceremony locations, marriage officers, witness selection, name usage after marriage, and conversion of partnership to marriage. Free marriage option available with paid tiers for premium ceremony locations.
• Waste Collection Services Municipal waste management including waste separation guidance (PMD, paper, glass, textiles, cooking oil, organic waste), container management, bulky waste collection, small chemical waste (KCA) disposal, and Avalex app integration for scheduling and digital passes. Delivered via partnership with Avalex.
• Parking and Traffic Services Parking management including blue zone exemptions, parking permits, parking garage subscriptions, accessibility parking, traffic and road work information, electric vehicle charging infrastructure, and shared vehicle services (cars and scooters).
• Building and Housing Services Construction and housing services including environmental permits (omgevingsvergunning), building permits, demolition notifications, renovation guidance, municipal land purchases, monument information, housing allocation via Woonnet Haaglanden, and rental and purchase regulations.
• Care, Support and Youth Services Social support services under the Wmo framework including mobility aids (wheelchairs, mobility scooters), household assistance, youth support, sheltered housing, loneliness prevention, and caregiver support. Includes domestic violence support via Veilig Thuis Haaglanden and human trafficking support via SHOP.
• Municipal Taxes Local taxation services including property tax (OZB), WOZ valuations, waste collection levies, sewerage charges, tourist tax, and tax waiver/exemption applications. Residents can view, appeal, or request waivers via lv.nl.
• Education Services Educational administration including available primary school placements, student transportation, compulsory education enforcement, childcare cost assistance, childcare facility registration, and school enrollment.
• Sports and Recreation Sports facilities and leisure activities including sports hall, gym, and pool rental, green outdoor play areas, dog walking areas, boat mooring, sport and culture card (discount programs), and the LVVerrast platform for local events and activities.
• Subsidy Programs Grant and subsidy programs for social organizations, private residents, foundations and associations, social landlords and VvEs, childcare subsidies, and sustainable living measures including insulation and green roof subsidies.
• Sustainable Living Initiatives Environmental sustainability programs for residents, VvEs, businesses, and the municipality itself, including energy transition planning and sustainable subsidies for insulation and green roofs.
• Citizen Participation Platform Civic engagement tools including participation ordinances, experimentation programs, right to challenge municipal tasks, advisory councils, youth participation, digital citizen panel, and neighbourhood initiative support.
• Business Support (Ondernemersloket) Dedicated business desk providing personalised support for entrepreneurs and companies on permits, regulations, location planning, and business registration, with account managers Annette Ploeger and Matthijs Veld. Authentication via eHerkenning for business-related digital services.
• Online Appointment Booking Digital self-service for scheduling appointments at the Service Center, including combination appointments for multiple municipal services and video calling options, accessible at afspraken.lv.nl.
• Complaint and Appeal Services Digital and traditional channels for filing complaints about municipal treatment, appeals against decisions, compensation claims, integrity violation reports, and Wet open overheid (Woo) information requests.

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

17 partnerships are on record, tiered minor and core.

• Project Developer (KwikFit Location)minorStrategic or Co-development Partner · 7 July 2026Joint development project for transforming the KwikFit location at Adama van Scheltemastraat into a green mixed-use area with approximately 150 homes, workspaces, and social facilities.
• AvalexcoreStrategic or Co-development PartnerAvalex is responsible for collection and processing of household waste in Leidschendam-Voorburg. They operate waste collection, provide the Avalex App for digital waste management, and handle the Avalex Pass for milieustraat (recycling center) access.
• GGD-HaaglandencoreStrategic or Co-development PartnerGGD-Haaglanden operates the Meldpunt Zorgwekkend Gedrag (Concerning Behavior Reporting Point) for the municipality. Provides public health services including mental health monitoring and reporting.
• Veilig Thuis HaaglandencoreStrategic or Co-development PartnerDomestic violence reporting and support service operating in the region. Handles reports of domestic violence and coordinates protection measures including temporary restraining orders (huisverbod).
• SHOP (Stichting Hulp en Opvang Prostitutie en Mensenhandel)coreStrategic or Co-development PartnerSHOP provides 24-hour support and shelter for trafficking victims in the Den Haag region. Coordinates victim assistance and works with municipality on human trafficking prevention and victim support.
• Haags Economisch Interventie Team (HEIT)coreStrategic or Co-development PartnerHEIT visits businesses and addresses violations. Part of the municipality's approach to combating undermining (ondermijning) and economic crime in commercial establishments.
• Regionaal Informatie- en Expertisecentrum (RIEC)coreStrategic or Co-development PartnerRIEC bundles information from various government agencies to collectively combat undermining activities. Provides signalenboekje (signals booklet) for recognizing criminal activities.
• Municipality of Den HaagcoreStrategic or Co-development PartnerIntermunicipal collaboration on the Intergemeentelijk Gebiedsprogramma (IGP) for development of 7,500-8,000 homes in Binckhorst, Vlietlijn tram connection, and sustainable geothermal energy center.
• Municipality of RijswijkcoreStrategic or Co-development PartnerIntermunicipal collaboration on IGP development program including housing construction, infrastructure, and sustainable energy projects in the greater Binckhorst area.
• Gemeentearchief (Municipal Archive)minorStrategic or Co-development PartnerProvides historical information and photos for the 80 Years of Freedom commemorative project. Supplies source materials for education and historical documentation.
• Verzetsmuseum (Resistance Museum)minorStrategic or Co-development PartnerCollaboration for liberation of Netherlands historical content and educational materials for the 80 Years of Freedom project.
• COA (Centraal Orgaan opvang Asielzoekers)coreStrategic or Co-development PartnerCOA operates asylum seeker reception facilities in the municipality. References provided for safety, medical care, education, daily activities, and integration support at AZC facilities.
• Woonnet HaaglandencoreStrategic or Co-development PartnerRegional housing allocation system for social rental housing. Municipality works with Woonnet for housing priority declarations and social housing allocation.
• Sociaal ServicepuntcoreStrategic or Co-development PartnerSocial service point providing advice and support for daily life challenges. Works with municipality on care coordination and social support services.
• Bibliotheek aan de VlietminorStrategic or Co-development PartnerPublic library serving as Informatiepunt Digitale Overheid (Digital Government Information Point) providing digital literacy assistance to residents.
• Stichting Inclusie en Discriminatiebestrijding (iDb)coreStrategic or Co-development PartnerFoundation handling discrimination reports in the municipality. Provides platform for reporting discrimination incidents.
• Forum SportminorStrategic or Co-development PartnerSports organization exploring investment in Sportpark 't Loo in Voorburg. Intentieovereenkomst signed June 26, 2026 for potential sports facilities development.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Municipality of The Hague (Gemeente Den Haag): Adjacent South Holland municipality and the largest intermunicipal collaboration partner via the Binckhorst IGP program. Directly comparable as a Dutch local government entity providing the same statutory municipal service portfolio to residents and businesses.
• Municipality of Rijswijk: Co-partner in the Binckhorst Intergemeentelijk Gebiedsprogramma (IGP) alongside Leidschendam-Voorburg and Den Haag. Comparable mid-sized South Holland municipality offering the same statutory services.
• Municipality of Delft: South Holland municipality of similar size (~100K residents) providing comparable statutory municipal services including civil registry, permits, waste, and urban development. Direct functional peer for service benchmarking.
• Municipality of Zoetermeer: Mid-sized South Holland municipality with comparable population and service portfolio. Directly comparable on digital service delivery scale, permit processing, and social support operations.
• Municipality of Wassenaar: Adjacent municipality in the same South Holland region, providing the same statutory Dutch municipal service framework. Useful peer for resident-services benchmarking.
• Municipality of Voorschoten: Small neighboring South Holland municipality operating under the same Dutch municipal law framework. Comparable scale and service delivery model.
• Municipality of Vlaardingen: Mid-sized South Holland municipality providing statutory Dutch municipal services including digital portal, permits, taxes, and social support. Comparable operating profile and digital maturity.
• Municipality of Capelle aan den IJssel: Mid-sized South Holland municipality under the same Dutch municipal governance framework. Comparable on population size, service portfolio, and digital channel deployment.
• Municipality of Pijnacker-Nootdorp: South Holland municipality of similar scale serving residents and businesses with the same statutory municipal services. Relevant peer for housing-development and urban-planning comparison.

Others

• VNG (Vereniging van Nederlandse Gemeenten): Dutch municipal trade association representing all municipalities. Not a direct peer but a key ecosystem organization through which LV participates in collective advocacy, shared services, and policy coordination relevant to municipal operations.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/gemeente_lv
• YouTubeyoutube.com/@gemeenteleidschendam-vorb9209
• Facebookfacebook.com/GemeenteLV
• LinkedInnl.linkedin.com/company/gemeentelv
• Instagraminstagram.com/gemeentelv

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Municipality of Leidschendam