Empack

What Empack does

Empack is a privately held Chilean industrial automation integrator founded in 1980 and headquartered in Santiago, with additional operations in Concepción and Puerto Montt. The company designs, integrates, and services end-of-line packaging, coding, robotics, and quality inspection solutions for Chilean manufacturers across food and beverage (meat, dairy, seafood, beverages, fresh produce), wood and paper, mining, logistics, and general manufacturing. It serves a claimed base of 500+ active clients and operates as the authorized Chilean channel for at least 14 international brands including Markem-Imaje, Noxon, Mosca, Smipack, Antares Vision Group, StePac PPC, Smurfit Westrock, and Thong Guan Industries.

The technology stack integrates third-party hardware with proprietary digital service infrastructure. Core capabilities include industrial robotics and cobots for pick-and-place and palletizing, artificial vision systems for defect detection and code reading, IoT-connected smart machinery with advanced sensors, and MES/SCADA control platforms for centralized production data. Empack's own digital assets include the SOSTECH platform for service request management and predictive maintenance, augmented reality technical support, a real-time Monitoring Central, and the N-Connect platform for wrapping robot operations. The product portfolio spans flowpack horizontal packaging, CIJ/LCIJ industrial coders, thermal transfer overprinters (SmartDate X45/X65), mobile and semi-automatic pallet wrapping systems, metal detectors for vertical/horizontal/bulk lines, and heat shrink packaging. The company is ISO 9001:2015 certified and a Sedex member.

Empack generates revenue through four streams: one-time equipment sales (industrial automation hardware from represented brands), integration and project-based professional services, recurring technical services and maintenance contracts under multi-year terms, and consumables and spare parts sales. Pricing is fully custom and quote-based with no public disclosure. The go-to-market is enterprise field sales with a consultative approach, supplemented by a virtual showroom for remote equipment tours, an e-commerce storefront at empacklink.cl, WhatsApp Business for direct customer engagement, and quote-request contact forms. The company employs between 101 and 250 people, claims 100% customer satisfaction, provides 24/6 technical support with first-diagnostic response under 24 hours, and operates exclusively within Chile.

Name

Empack

Legal name

Empack

Website

https://empack.cl

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

101–250 employees

Short description

Empack is a Chilean industrial automation integrator founded in 1980 that designs and deploys packaging, coding, robotics, and vision inspection solutions for food, beverage, forestry, and industrial clients across Chile, representing multiple international equipment brands.

Ownership category

akta.pro rank

Product category

Industrial Packaging Automation

NAICS

Packaging Machinery Manufacturing (333993), Commercial and Service Industry Machinery Manufacturing (333310)

SIC

Special Industry Machinery (No Metalworking Machinery) (3550), General Industrial Machinery & Equipment, Nec (3569)

akta.pro primary industry

Packaging Line Automation, Robotics & Integration (Controls, Turnkey Lines) (IMALAOAL)

akta.pro secondary industries

End-of-Line Integration & Packaging Line Systems (IMAHAOAN), Bagging, Pouching & Sachet Packaging Equipment (IMAHAOAH), Labeling, Coding & Marking Equipment (Labelers, Inkjet, Laser) (IMALAOAD), Conveying, Feeding & Accumulation Systems (Packaging Lines) (IMAHAOAK)

Keywords

• Industrial automation
• Packaging machinery
• Coding and marking
• Industrial robotics
• Vision inspection systems

Headquarters

HQ city

Santiago

HQ country

Chile

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Industrial Automation Equipment Sales: Sale of automated packaging, robotics, coding, and end-of-line equipment. They represent multiple international brands including Markem-Imaje, Noxon, Mosca, and others.
2. Technical Services and Maintenance: Post-sale technical support, preventive maintenance, and 24/6 assistance services. Includes extended warranties and spare parts supply.
3. Consumables and Supplies: Sale of consumables including flowpack films, MAP bags, ink cartridges, and other packaging materials through their e-commerce platform.
4. Integration and Project Services: Comprehensive automation projects integrating equipment, robotics, software, and control systems for complete production line solutions.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Empack designs, distributes, and integrates industrial automation equipment and solutions for end-of-line packaging operations in Chile. Its portfolio spans horizontal flowpack packaging machines, continuous inkjet (CIJ) and large character inkjet (LCIJ) coders, thermal transfer overprinters (TTO), pallet wrapping robots and semi-automatic turntable wrappers, metal detectors, and heat-shrink packaging systems from represented brands such as Markem-Imaje, Noxon, Mosca, and Smipack. The company also provides integration services for industrial robotics, artificial vision inspection, IoT-connected machinery, MES/SCADA control, and ongoing technical support through its SOSTECH digital platform.

Product overview

Empack is an industrial automation company that designs and integrates intelligent automation solutions for end-of-line operations. The product portfolio consists of multiple product families: Flowpack horizontal packaging solutions for fresh product packaging with modified atmosphere; CIJ (9330, 9410, 9750) and LCIJ (5800, 5940) industrial inkjet coders for continuous and large-character marking; SmartDate X45 and X65 thermal transfer overprinters (TTO) for flexible film coding; Noxon MAS 3 wrapping robots and Freesby T3/LP/MAX semi-automatic turntable wrappers for pallet stabilization; metal detectors for vertical, horizontal, and bulk products; and thermo-shrink packaging solutions. These are complemented by automation services including industrial robotics and cobots, artificial vision inspection systems, IoT-connected smart machinery, MES/SCADA control and digitization, plus support services through the SOSTECH digital platform, augmented reality technical support, and continuous monitoring central.

Differentiator

Problem solved

Functional benefit

Products and services

• Soluciones Flowpack Horizontal flow wrapping equipment that continuously wraps products in flexible film and seals them hermetically to protect, preserve, and enhance product presentation for food, beverage, and consumer goods producers.
• CIJ 9330 Industrial Inkjet Printer Continuous inkjet industrial coder for light to medium-duty production lines offering over 8,000 hours of continuous operation and quick ink circuit replacement for traceability marking.
• CIJ 9410 Industrial Inkjet Printer Continuous inkjet coder for medium to heavy-duty production lines providing precise coding with low total cost of operation and support for multi-line text, logos, 2D, and QR codes.
• CIJ 9750 Industrial Inkjet Printer High-performance continuous inkjet coding solution for medium to heavy-duty production lines requiring reliable, high-quality marking on a variety of containers and materials.
• LCIJ 5800 Large Character Inkjet Printer Piezoelectric large character inkjet printer using Touch Dry technology for high-density codes with GS1-128 Grade C quality on corrugated cardboard, films, and polystyrene packaging.
• LCIJ 5940 Large Character Inkjet Printer Industrial piezoelectric large character inkjet printer offering high-quality coding, regulatory compliance, and maximum operational efficiency with a 10-inch color touchscreen interface and IP54-rated controller.
• SmartDate X45 Thermal Transfer Overprinter Thermal transfer overprinter for medium-duty production lines featuring a 10.1-inch color touchscreen and integrated OEE monitoring, available in intermittent or continuous configurations for flexible film coding.
• SmartDate X65 Thermal Transfer Overprinter High-performance thermal transfer overprinter for demanding applications requiring high-speed, high-resolution coding on flexible film packaging.
• Noxon MAS 3 Pallet Wrapping Robot Mobile autonomous stretch film wrapping robot that stabilizes pallets flexibly, featuring real-time monitoring and data logging through the N-Connect platform for end-of-line palletizing operations.
• Noxon Freesby T3 Semi-Automatic Turntable Wrapper Semi-automatic turntable stretch wrapping machine with a rotating platform designed for efficient, stable, and repeatable securing of light and irregular pallets.
• FREESBY LP Semi-Automatic Turntable Wrapper Semi-automatic turntable stretch wrapping machine providing stable, efficient, and continuous pallet securing with flexible load handling for warehouse and distribution operations.
• FREESBY MAX Semi-Automatic Turntable Wrapper Semi-automatic turntable stretch wrapping machine with a large-diameter platform for securing larger pallets with stability and high performance.
• Metal Detectors for Vertical Products Metal detection equipment designed for vertical-format containers including bottles, jars, cans, and stable-based pouches, using modular chain conveyor transport systems.
• Metal Detectors for Horizontal Products Metal detection systems for horizontal production lines, featuring AISI 304 stainless steel construction with IP65 to IP69K protection ratings for hygienic food and beverage environments.
• Metal Detectors for Bulk Products Metal detectors for bulk products designed for installation in vertical systems enabling gravitational fall inspection through pipes or chutes for continuous quality control.
• Heat Shrink Packaging Solutions Heat shrink packaging technology that wraps each product with a film conforming to its shape through heat, providing firm, uniform, and visually appealing packaging for consumer-facing products.
• Industrial Automation and Robotics Integration Service End-to-end industrial automation and robotics integration service combining equipment, robotics, software, and control systems for complete production line solutions across Chilean manufacturing operations.
• Technical Services, Maintenance, and Spare Parts Post-sale technical support, preventive maintenance, 24/6 field assistance, extended warranty, and spare parts supply for installed industrial automation equipment, sold as ongoing service contracts.
• Empacklink E-commerce Consumables and Supplies Online storefront at empacklink.cl selling flowpack films, MAP bags, ink cartridges, strapping materials, and other packaging consumables and supplies for industrial packaging operations.

Quantifiable outcome

• Response time: First diagnostic < 24 hours
• +2 more outcomes

Segments9 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature7 records

Partnerships

14 partnerships are on record, tiered core and flagship.

• DelfincoreChannel Partner/ Reseller/ DistributorRepresented brand providing industrial automation equipment. Delfin is one of the international brands represented by Empack for distribution in Chile.
• Thong Guan IndustriescoreChannel Partner/ Reseller/ DistributorRepresented brand providing industrial packaging materials and equipment technologies.
• StePac PPCcoreChannel Partner/ Reseller/ DistributorRepresented brand specializing in modified atmosphere packaging solutions for fresh produce.
• Smurfit WestrockcoreChannel Partner/ Reseller/ DistributorRepresented global packaging company providing paper-based packaging solutions.
• SmipackcoreChannel Partner/ Reseller/ DistributorRepresented brand for packaging and wrapping equipment solutions.
• Rivas RoboticscoreTechnology or IntegrationRepresented robotics brand for industrial automation integration.
• Paragon FilmscoreChannel Partner/ Reseller/ DistributorRepresented brand for stretch film and packaging materials.
• Packaging AutomationcoreChannel Partner/ Reseller/ DistributorRepresented brand for automated packaging equipment solutions.
• OK SealercoreChannel Partner/ Reseller/ DistributorRepresented brand for sealing equipment solutions.
• NoxoncoreTechnology or IntegrationRepresented brand for pallet wrapping robots and stretch film equipment, including MAS 3 and Freesby series.
• MoscacoreChannel Partner/ Reseller/ DistributorRepresented brand for strapping and banding equipment solutions.
• Antares Vision GroupcoreTechnology or IntegrationRepresented brand for vision inspection and traceability systems in industrial environments.
• Markem ImajeflagshipTechnology or IntegrationRepresented brand for industrial coding solutions including CIJ, LCIJ, and TTO printers. Key strategic partnership for coding and marking equipment.
• JoinpackcoreChannel Partner/ Reseller/ DistributorRepresented brand for flowpack and packaging equipment.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Coesia: Italian industrial group operating in packaging machinery and automation through subsidiaries (e.g., G.D, Citus Kalix, Volpak). Overlaps with Empack in flowpack, dosing, filling, and end-of-line integration for food/cosmetics/pharma.
• Bosch Packaging Technology: Global incumbent with broad packaging machinery and process equipment offerings across food, pharma, and confectionery. Overlaps with Empack's integration services at the enterprise customer level but competes as part of a much larger industrial portfolio.
• Sidel: Global supplier of PET packaging solutions, bottling, and complete beverage lines, headquartered in France. Direct overlap with Empack's beverage vertical (bottling, capping, palletizing, coding).
• Krones AG: Global leader in beverage and packaging line integration, including bottling, labeling, coding/marking, and palletizing. Closely comparable to Empack in beverage vertical (bottling, capping, coding, pallet wrapping) but operates globally at much greater scale.
• Tetra Pak: Global incumbent providing processing, packaging, and integrated line solutions primarily for dairy, beverage, and food. Highly relevant overlap with Empack's beverage, dairy, and food verticals at the line-integration layer.
• Graphic Packaging: Major global paper-based packaging manufacturer and integrator with capabilities in packaging machinery, particularly for fresh food, beverage, and corrugated applications. Overlaps with Empack's representation of Smurfit Westrock and produce/meat/seafood packaging verticals.

Direct peers

• ProMach: US-based packaging machinery integrator that designs, manufactures, and integrates packaging and processing equipment for end-of-line operations across multiple verticals. Highly comparable to Empack's business model of selling/integrating packaging machinery plus service support.
• Multivac: German manufacturer of packaging machinery (thermoform, tray-sealing, flowpack) and turnkey lines, with deep integration, vision, and IoT capabilities. Closely comparable in flowpack, MAP, and thermo-shrink offerings that Empack carries, though Multivac is materially larger globally.
• ULMA Packaging: Spanish packaging machinery manufacturer and integrator offering flowpack, thermoforming, tray-sealing, and complete packaging line integration across food and beverage. Direct peer in product categories and end-of-line integration model.

Regional players

• Atlantic Packaging: US-headquartered packaging and machinery solutions provider with focused offerings in end-of-line equipment and protective packaging. Comparable in equipment integration profile though geographically adjacent to Empack rather than directly overlapping.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/empacklimitada
• LinkedInlinkedin.com/company/empack-ltda.

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Empack